Elite Auto Mall’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with purchases.
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I bought a car from Elite Auto Mall Inc
I bought a car from Elite Auto Mall Inc., and the owner, Justavo, gave me a car with a broken radio. The car I purchased was a GMC Acadia 2010, and it was delivered on 9/25. The radio wasn't programmed because their mechanic couldn't do it. Justavo told me to go to the GMC dealer so they could program the radio for me. On 11/24, I took the car to GMC, and when they tried to program the radio, they weren't sure if it was too old or a different brand because the computer couldn't detect it. They charged me $160 for that. GMC advised me to take the car back to Elite Auto Mall Inc. so they could help me solve the problem because GMC would charge a lot. I went back to Elite Auto Mall Inc. on 11/24, and I was there for about 3 hours. Every time I went, they made up different excuses to avoid seeing me. They told me to wait for Justavo's call, but he never called me. Yesterday, I tried calling again, and they kept telling me the same thing - that he wasn't available and they would pass him the message.
I bought a car from Elite Auto Mall 2 weeks ago on December **,
I bought a car from Elite Auto Mall 2 weeks ago on December ,. When I drove the car from New York to New Haven, I noticed that it was showing different errors. The next morning, when I tried to start the car, black smoke came out and the parking light malfunction light was on. The car was also running heavily. I informed the dealer about the issues, and he acted surprised as if he didn't know there was a problem. They had to tow the car back to the dealership on the following Tuesday morning. The owner agreed to fix the problem and called me to say that the car was ready. However, when I got there, I found out that nothing had been done. They even tried to blame the tow truck for the parking brake malfunction. I had to wait there for over 4 hours, and when I got upset, the owner argued with me in front of other customers, saying that I was making the business look bad. But if they had fixed my car properly from the beginning, we wouldn't have had these issues. Finally, they called me yesterday on 1/*/2021 to say that my car was fixed and would be ready at 3pm. However, when I called before getting ready to pick up the car, they started giving me the run around again. They even tried to charge me for the repairs, even though I hadn't even had a chance to drive the car yet due to the issues. I have a car payment due on the 14th, and I feel like I'm being taken advantage of. I gave them a $20,000.00 down payment, and now I'm losing out. What should I do to make sure my car is properly repaired and to stop getting the run around?
Is Elite Auto Mall Legit?
Elite Auto Mall earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
The age of Elite Auto Mall's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Eliteautomallinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the eliteautomallinc.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Eliteautomallinc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The eliteautomallinc.com may offer a niche product or service that is only of interest to a smaller audience.
- Elite Auto Mall protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Elite Auto Mall Reviews 0
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About Elite Auto Mall
One of the key strengths of Elite Auto Mall is their extensive inventory of vehicles. They carefully select each car, ensuring that only the best options are available to their customers. From sedans to SUVs, luxury cars to trucks, Elite Auto Mall has a diverse selection to cater to different preferences and budgets.
The website, eliteautomallinc.com, is designed to provide a seamless and user-friendly experience for potential buyers. It features a comprehensive search function that allows users to filter their search based on various criteria such as make, model, price range, and mileage. This makes it incredibly convenient for customers to find the exact car they are looking for.
Elite Auto Mall takes pride in their commitment to transparency and customer satisfaction. Each vehicle listed on their website comes with detailed information, including specifications, features, and a comprehensive history report. This ensures that customers have all the necessary information to make an informed decision.
In addition to their impressive inventory, Elite Auto Mall also offers financing options to make the car buying process even more convenient. They work with reputable lenders to provide competitive rates and flexible payment plans, catering to the diverse financial needs of their customers.
Customer service is a top priority for Elite Auto Mall. Their team of knowledgeable and friendly professionals is always ready to assist customers throughout the entire buying process. Whether it's answering inquiries, providing additional information, or arranging test drives, Elite Auto Mall ensures that their customers receive exceptional service every step of the way.
Elite Auto Mall has built a solid reputation for their commitment to quality, reliability, and customer satisfaction. With their extensive inventory, user-friendly website, transparent information, financing options, and exceptional customer service, they have become a go-to destination for individuals looking to purchase pre-owned vehicles.
When it comes to Elite Auto Mall, there is no doubt that they are a trusted and reputable dealership that provides a seamless and enjoyable car buying experience.
Overview of Elite Auto Mall complaint handling
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Elite Auto Mall Contacts
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Elite Auto Mall phone numbers+1 (646) 396-0750+1 (646) 396-0750Click up if you have successfully reached Elite Auto Mall by calling +1 (646) 396-0750 phone number 0 0 users reported that they have successfully reached Elite Auto Mall by calling +1 (646) 396-0750 phone number Click down if you have unsuccessfully reached Elite Auto Mall by calling +1 (646) 396-0750 phone number 0 0 users reported that they have UNsuccessfully reached Elite Auto Mall by calling +1 (646) 396-0750 phone number
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Elite Auto Mall address6074 Metropolitan Ave, Ridgewood, New York, 11385-2646, United States
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Elite Auto Mall social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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