Menu
For Business Write a review File a complaint
Emerald Chat Customer Service Phone, Email, Contacts

Emerald Chat
Reviews and Complaints

www.emeraldchat.com

Learn how the rating is calculated

2.0 14 Reviews 9 Complaints
Claimed
Emerald Chat has claimed their business profile
Write a review File a complaint

Emerald Chat Reviews 23

ComplaintsBoard
A
11:50 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat I've met a lot of friends

There are indeed creeps, but to be fair, I've found genuine friends here. I primarily use this platform to make friends with people around the world and to learn about other cultures and languages. I appreciate that the support is proactive whenever I encounter issues, and they have recently made many improvements to the platform. Excited for the upcoming mobile app release! When can we expect it? 😍

Recommendation: Filter your matches to avoid creeps, that's all I can say. Enjoy!

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
10:25 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Emerald chat is a gem!!!

Last night, I found myself diving into Emerald Chat. From discussing the latest movies to sharing travel stories from around the globe, there was never a dull moment. What truly stood out to me, though, was the impeccable moderation. (but hey, no platform is perfect) and if you ever need help, their customer service is quick to assist. It's just a great place to hang out and meet new people.

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
5:03 am EDT
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Fix the issues

It sure has issues, like any other chatting website, but I prefer the spamming of real people than the spamming of bots in Omegle

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
  1. Pros
    1. One-on-one text, video chat.
    2. Interest-based matchmaking.
    3. Group chat & community access.
    4. Photo & media sharing enabled.
    5. Moderated & user-friendly platform.
  1. Cons
    1. Limited User Base Compared to Rivals
    2. Potential for Inappropriate Content
    3. No Robust Age Verification System
    4. Fewer Features than Competitors
ComplaintsBoard
B
3:25 am EDT
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Awesome website

Finally a service without bots and trolls, a service that is Moderated and always updated for what the users want. Not what the owner wants.

Way better than Omegle by a long shot.

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Captivating and Emotional: A Review of The Kite Runner

I wouldn't recommend purely because 90% of the people on there are men saying that they are horny. If you find a person from the other 10% then your lucky. If you are a guest, it asks you if you are a robot after every chat you have with a different person but if you have an account, it is less frequent. Another thing is the pictures. It says that their AI will filter out nudity or inappropriate pictures of their private parts, even females! ( I am a female by myself but don't send these pictures). This website is not true to their rules/ values so there was not point in creating them if I am being honest.

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Emerald Chat Review: A Wild Ride with Annoying Karma and Toxic Users

So, I recently checked out Emerald Chat (emeraldchat.com) and let me tell you, it was a bit of a wild ride. At first, I thought it was pretty cool that they promote positive chat and all that jazz, but then things took a turn.

First off, they keep peddling karma like it's the holy grail of the site. And let me tell you, they try to get you to sign up every few minutes. It's a bit annoying, to be honest. But that's not even the worst part.

I was chatting with some guy who ended up being a total jerk. He saw that my tag was black and decided to call me worthless. Obviously, I wasn't going to take that lying down, so I told him to foff. And then he threatened to give me a lot of bad karma. And you know what? He actually did it. I ended up getting banned in just a few minutes of chatting. And get this, they offered to unban me for 5 bucks. Can you believe that? It's like they don't even care about promoting positive chat anymore.

But that's not even the worst part. The site itself is pretty crappy. It's full of horny teens and the whole thing is a bit clunky. I mean, I get the idea behind it, but it's just not executed well. And to be honest, it seems like the owners are a bit desperate and broke. I wouldn't be surprised if they were just trying to scam people out of their money.

So, my advice? Avoid Emerald Chat at all costs. It's just not worth the hassle.

Read full review of Emerald Chat and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
S
S
Seul
US

Yes fr, i just got banned and the reason is funny. The site said I was underage when i actually am over 18. I did not say anything that is threatening or something. I guess there was someone who i skipped and they probably reported me. And now the site wants me to pay to get unbanned like what? There should be admins to talk to but unfortunately there isn’t any. Very unhappy.

Emerald Chat
Emerald Chat
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Seul

We're sorry to hear about the trouble you've encountered with our platform. Your feedback is important to us, and we appreciate you bringing this matter to our attention.

We understand your frustration regarding the ban, especially when you're certain that you are of legal age. Rest assured, our team takes such reports seriously, and we have admins working diligently to investigate and resolve these issues. However, if you'd like to expedite the process or provide any additional information, please don't hesitate to contact us at support@emeraldchat.com. We're here to assist you.

Once again, we apologize for the inconvenience you've experienced. We're committed to providing a positive experience for all users, and we appreciate your patience and understanding as we work to address this issue.

ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Emerald Chat Review: A Mixed Bag of Pros and Cons

I gotta say, Emerald Chat (emeraldchat.com) is a real mixed bag. On one hand, it's a pretty cool site where you can meet new people from all over the world. But on the other hand, it's got some serious issues that can make your experience a real nightmare.

One of the biggest problems with Emerald Chat is the way they handle bans. If you get downvoted too many times by other users, you can get banned for a measly little peck. At first, it's just an hour ban, which isn't too bad. But if you keep getting downvoted, the bans get longer and longer. And if you really piss off the wrong people, you can get "permanently banned" from the site. That's some serious $#*! right there.

And why do they do this? Well, it seems like the site owners are more interested in milking you for cash than actually running a decent website. They don't want to run ads like a normal site, so they rely on users to pay for premium features. And if you get banned, well, tough luck. You'll just have to pay up if you want to keep using the site.

But even if you're willing to pay, there's still another problem: the users. It seems like every $#*!ing person on there is just looking for a specific type of person, and if you don't fit the bill, you're gonna get downvoted. And once you get downvoted, it's like a snowball effect. More and more people start downvoting you, and before you know it, you're banned.

And don't even get me started on the server. It's a $#*!ing joke. Half the time, it's so slow that you can barely even use the site. And when it does work, it's still pretty glitchy. It's like they don't even care about making the site run smoothly.

All in all, I'd say stay away from Emerald Chat. It's just not worth the hassle. There are plenty of other sites out there where you can meet new people without all the drama and BS. So save yourself the headache and find something better.

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Unstable Server and Flawed Karma System: A Review of Emerald Chat

I've been using Emerald Chat for a good three years now, and I have to say, it's not the best website out there. But hey, it's better than nothing, right? The people you meet on there are hit or miss, but that's not really what I'm here to talk about.

Let's get into the nitty-gritty of this website. First off, the server is pretty unstable. It's slow to update, and connections are easily lost without any warning. It's frustrating to be in the middle of a conversation with someone and suddenly get disconnected. And don't even get me started on how often you have to refresh the website just to chat with your friends.

The Karma system is a complete joke. It's supposed to help weed out the bad apples, but it's so easy to trick the system that it's basically worthless. And if someone does violate the rules, there's no way to report them. That's a major flaw in my book.

Maintenance is another issue. The server goes down for maintenance about once a month, and it can be down for hours at a time. It's a real pain when you're trying to chat with someone and the website is just not cooperating.

Overall, the website has gone downhill since an update back in December 2017. It's still better than Omegle, but only just barely. If there were better alternatives out there, I'd probably switch in a heartbeat. But for now, Emerald Chat is what we've got.

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Emerald Chat Review: A Disgusting Place Full of Perverts and Bugs

This website, Emerald Chat, is one of the most disgusting places on the internet. Despite the rules, there are many pedophiles and perverts lurking around every corner of the site. They will do anything to contact you outside of the website. The worst part is that there are no good moderators to keep them in check. The bans are based on a point system called "karma" and how quickly you leave a conversation. This only helps the perverts, while innocent users are unfairly banned. Meanwhile, the perverts can proudly display their private parts on the "hall of fame" for over a week with no consequences.

The user experience is not much better. The website is full of bugs and the connection to the servers is often inconsistent. Some features of the website, such as private messages, do not work at all. I strongly advise against using this website, especially if you are a minor. It is not safe and you will be exposed to many perverts and pedophiles. Stay away from Emerald Chat!

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Captivating and Heartfelt: A Review of The Fault in Our Stars

This site is by far the most frustrating chat site ive seen. One, their $#*!ty alien robot advanced tony stark AI doesnt do $#*!, ive tested sending nsfw photos to myself and not one was filtered. Then the format. The format is so obvious that its a copy of discord x reddit x omegle. They dont even try to hide it. Also why isnt there a report system? Like karma is so easy to abuse, why dont you just have a report system and 24/7 moderation. Hell, ill be a mod to do this. Then the amount of pedos. Im 15 so i put teen. Then i see people with like "m35" names and and for asl. I only got one screenshot (below) but theres a lot, just set your interests to get it. Then the fact that they rule the site is even worse. The group chat is less horny, but way more toxic too. And i have normal conversations too, dont get me wrong, but its so rare and right after we go back to horny $#*!s. I dont know why this sites staff--especially the owner--are such idiotic and [censored]ic stupid furry $#*!ing goddamn $#*! $#*!ting $#*!-sucking sack packing cesspool of the most $#*!ed grouping of people. Omegle has WAY less horny people and thats bad. The mods dont even go online at all, theyre always offline grooming some 13 year old girl. I dont recommend this site to anyone unless you wanna troll some horny people. This site is extremely toxic, horny, low effort, and probably got it set up by some dude on fiverr.

$#*! you

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Emerald Chat replied to this review.

Emerald Chat Unleashing the Power of Creativity: A Review of 'The War of Art' by Steven Pressfield

In early 2022(after most of these negative reviews were written) the site was sold by the original creator/owner 'Callan' and a new team of admins and devs have taken over the site for the past year and a bit.

In this time the site has undergone many feature additions and overall bug fixes and quality of life improvements for the site. A big improvement was to the karma system that was regularly exploited by disgruntled users who intended in sexuaI convo but didn't recieve, and also people who had experience in coding that created scripts that mass flooded peoples karma count, instantly banning them.

The exploits got fixed but also the ability to be banned for long periods of time through karma, is a removed feature all together and isn't something that needs to be worried about anymore, karma is now just an indicator how the general community views the behavior of a user. Instead of karma, the site now has moderators again to control bans and it helps with alot of issues the site faced like inappropriate profile picture uploads (the AI photo recognition was a joke and never worked) but now they are manually approved by mods to control the abuse.

The bottom line is that Callan was a terrible site owner and definitely had a lack of knowledge in what was required to be a fair site that doesn't $#*! people over and there money. These new admins and devs deserve a chance and if you read this, I urge you to give emerald a try and not let these past negative reviews influence your decision. I really do think emerald is in a place to overtake omegle if it just had more public recognition.

Read full review of Emerald Chat
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Emerald Chat Emerald Chat Review: Biased Criteria, Trolls, and False Statistics - Not Worth Your Time

This website, Emerald Chat, claims to be better than Omegle, but in my experience, it falls short. I've been using it for a while now, and I have to say, I'm not a fan. The criteria for using the site seems biased, and there are a lot of trolls who create multiple accounts just to harass other users. It's really unfortunate.

The moderators who are supposed to keep the community clean sometimes threaten users to get what they want, which is really not cool. And to make matters worse, the administrator and creator, Callan Carr, has been caught creating multiple Reddit accounts to promote his website. He even launched Omegle bots to lure users away from that site, which was leaked by another software engineer who was banned for exposing the conspiracy.

To make matters worse, Emerald Chat displays false statistics to make it seem like there are more users on the site than there actually are. And if you do happen to come across other users, you might find it really disturbing. There are a lot of cringey teenagers, homosexuals (which might be disturbing if you're straight), and furries.

All in all, I don't think you should waste your time with this website. There are plenty of other social meetups out there that are much better. Thanks for reading my review, and I hope it helps you make an informed decision.

Read full review of Emerald Chat
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Emerald Chat Emerald Chat Review: A Cesspool of Depravity and Poor Moderation

So, I was feeling a bit bored and decided to check out Emerald Chat (emeraldchat.com) to see what all the fuss was about. Unfortunately, my experience was far from pleasant. In fact, it was downright horrible. The site is infested with pedophiles who openly share child pornography without any fear of being caught. The owner of the site seems to be completely oblivious to this and does not bother to moderate his site at all. It's a cesspool of depravity and I really wish the authorities would take notice of this and shut it down.

To make matters worse, the site is no better than Omegle, which is notorious for attracting all kinds of unsavory characters. If you happen to get banned from the site, you will be asked to pay an un-ban fee of at least $5. This is a terrible system that can be easily abused by the predators and horny dudes who frequent the site. Innocent people get banned this way and are exposed to the most horrifying things that some sickos have to offer.

The moderation on the site is absolutely terrible. The ban system is based on a karma system that is heavily abused by the predators and horny dudes. This means that innocent people get banned for no reason while the real culprits continue to roam free. It's a flawed system that needs to be fixed immediately.

The security on the site is also non-existent. There are constantly bots on all the chats and group chats spamming and getting into people's accounts and changing things like bios and usernames and profile pictures. This is a clear indication of poor and lackluster moderation. The site is also a blatant ripoff of Discord and it's only a matter of time before they get sued for copyright infringement.

Overall, I would strongly advise against visiting this site. It's a horrible place that is filled with sexual predators and pedophiles. The owner of the site does not care about the illegal activity that takes place on his site and does nothing to stop it. The security is non-existent, the moderation is terrible, and the user experience is overall horrible. It's also super buggy and the site's coding seems to be below beginner level, leaving it open to all kinds of exploits. Stay away from this site at all costs.

Read full review of Emerald Chat
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Emerald Chat Emerald Chat Review: A Website Full of Spammers, Pervs, and Racist [censored]s

Emerald Chat (emeraldchat.com) is a website that is not worth your time. The site is full of spamming, idiot guys who will get you banned for no reason. The "meet people" or random chat is an abyss full of asinine guys who will "bad karma" you just for leaving after they post "M." The site is full of pervs and racist, offensive [censored]s. The admins and miss clearly don't care about the spammers all over the website. I honestly believe that they are getting paid to allow them on the website.

If you get banned at the point I'm at, your account is banned "for about a year" or until you pay them $5 to reset your karma. I legit believe the people that run the site do this themselves just to make you pay to get back online. They just want to try and force you to pay in order to no longer be banned. The spammers and such can easily just pay $5 to do this and keep harassing users. You can't legit report them, especially with their Reddit page archived so you can't contact them at all at this point. This is all kinds of wrong.

The website is reflective of the people using it. This [censored] was being blatantly racist in the most vulgar manner and they didn't want to do anything about it. That is reflective of THEIR character. They are racist and vulgar and support racists in their endeavors. The admins/mods are posting false reviews on here, trying to save face. You need to remove their false reviews. If they want money then they need to just run ads instead of banning the damn users that COULD be making them money! But chances are no one wants ads run on their website due to all of these negative problems.

EmeraldChat.com is a website that needs to be shut down. They need to learn that you can't just ban people to get money so they can get back on. And you only ban them for people downvoting them. Can you legit report them? No. This is all kinds of wrong. Basically, you could pay to get unbanned, your money is sent and then you're still banned. And you can't contact them. See what's wrong here? Don't EVER give them any money to remove a ban because their admins/mods/goons will just get you banned again. And again. AND AGAIN!

Read full review of Emerald Chat
Hide full review

Emerald Chat Complaints 9

ComplaintsBoard
M
2:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Emerald Chat Mixed Experience with Emerald Chat: A Review of the Chatting Site's Pros and Cons

I've been using Emerald Chat for a couple of weeks now, and I have to say, it's been a bit of a mixed experience. On the one hand, it's a great way to connect with new people and have some fun conversations. But on the other hand, there are some serious issues with the site that can make it frustrating to use.

One of the biggest problems with Emerald Chat is the way that bans are handed out. It seems like you can get banned for just about anything, whether it's cursing someone out or simply skipping too many people in a short period of time. This can be really frustrating, especially if you're just trying to have a good time and meet new people.

Another issue with Emerald Chat is that it can be quite slow to load. This can make it difficult to get into conversations quickly, and can also be a bit of a pain if you're trying to use the site on a slower internet connection.

Despite these issues, I do think that Emerald Chat has some potential as a chatting site. If you're willing to put up with the occasional ban and slow loading times, it can be a fun way to connect with new people and have some interesting conversations.

That being said, if you're looking for a more reliable chatting site, I would recommend checking out Talkwithstrangers.com or Strangermeetup.com. These sites are both much more user-friendly and reliable, and are a great way to connect with new people without having to deal with the frustrations of Emerald Chat.

Read full review of Emerald Chat
Hide full review
ComplaintsBoard
A
2:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Emerald Chat Emerald Chat Review: Frustrating Interface, Harassment, and No Support - Not Recommended

I mean, come on, can't a girl just have a normal conversation without being harassed? And the worst part is that there's no way to appeal the ban or even contact support. It's like they don't even care about their users.

The interface is also really confusing and hard to navigate. I couldn't figure out how to change my profile picture or even see who I was talking to half the time. And the video chat feature was just a disaster. The quality was terrible and it kept freezing up.

Overall, I would not recommend Emerald Chat to anyone. It's just not worth the hassle and frustration. There are plenty of other chat sites out there that are much better and actually care about their users. So save yourself the trouble and steer clear of this one.

Read full review of Emerald Chat
Hide full review
ComplaintsBoard
O
12:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Emerald Chat Emerald Chat Review: Disturbing Content Found - Authorities Need to Take Action Now

So, I tried Emerald Chat once and let me tell you, it was a wild ride. Unfortunately, I stumbled upon some really disturbing content - child pornography. It was absolutely disgusting and made me feel sick to my stomach. I really hope that the authorities are aware of this and are taking action to shut down this site. It's not just the content that's the problem, it's the people who are creating and sharing it. They need to be held accountable for their actions and face the consequences.

Honestly, I don't know how anyone could be involved in something like this. It's just so wrong on so many levels. It's not just illegal, it's immoral and unethical. It's a violation of basic human rights and it's just plain sick. I can't even imagine what kind of person would be into this kind of thing.

I have to admit, after seeing that kind of content, I felt really depressed and hopeless. It's hard to believe that there are people out there who are capable of such evil. It's hard to believe that there are people out there who would hurt innocent children in this way. It's hard to believe that there are people out there who would get pleasure from something so vile and disgusting.

But, I know that I can't just sit back and do nothing. I have to speak out and let people know what's going on. I have to report this site and do everything I can to help shut it down. I know that it won't be easy, but it's the right thing to do. We can't let these sick individuals continue to harm innocent children. We have to take action and put an end to this once and for all.

In conclusion, Emerald Chat is not a site that I would recommend to anyone. It's a dangerous place where illegal and immoral activities take place. If you come across anything suspicious or disturbing, please report it immediately. We all have a responsibility to keep the internet safe and free from harm. Let's work together to make sure that sites like Emerald Chat are shut down for good.

Read full review of Emerald Chat
Hide full review

Is Emerald Chat Legit?

Emerald Chat earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Emerald Chat to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Emerald Chat is known for their high standards and safety. If you're thinking about dealing with Emerald Chat, it's wise to check how they handle complaints.

Emerald Chat has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Emerald Chat has registered the domain name for emeraldchat.com for more than one year, which may indicate stability and longevity.

Emeraldchat.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Emeraldchat.com you are considering visiting, which is associated with Emerald Chat, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Emerald Chat have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Emerald Chat website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Emerald Chat has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Emerald Chat. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Emerald Chat Emerald Chat Review: Trolls and Negative Karma Points Ruin User Experience

So, I was on Emerald Chat for 20 minutes, and then I had to go to the bathroom. When I came back, I saw that I was banned. Apparently, some people gave me "negative karma points," but I didn't do anything wrong. It's really sad that you can't even use this site because of all the trolls. It seems like they make money off of people trolling because I could pay $5 to get back in, but I would probably get banned again in less than 20 minutes. That's just stupid!

Read full review of Emerald Chat
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Emerald Chat Emerald Chat Review: A Rollercoaster Ride of Fun and Chaos

Emerald Chat is a website that you can use to chat with people from all over the world. When you first start using it, you might find it to be a lot of fun. However, you need to be careful not to upset anyone with a lot of karma points in the group chat. If you do, you might end up getting banned for 24 hours.

The text chat on Emerald Chat can be pretty chaotic. You never know who you're going to match with. Sometimes it's someone named George, and other times it's your grandpa. Unfortunately, you might end up matching with your horny grandpa more often than not.

If you're looking to video chat on Emerald Chat, be prepared to see some big black $#*! everywhere. This might not be what you're looking for, so it's important to be aware of this before you start using the website.

Overall, using Emerald Chat can be a bit of a rollercoaster ride. You might have a lot of fun at first, but then things can quickly take a turn for the worse. If you're not careful, you might end up feeling pretty down about the whole experience. So, if you're thinking about using Emerald Chat, make sure you're prepared for anything.

Read full review of Emerald Chat
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Emerald Chat Emerald Chat Review: Fun Platform to Meet People, but Beware of Scammers and Inappropriate Users

I've been using Emerald Chat for a while now and I have to say, it's a pretty fun platform to meet new people. You can chat with people from all over the world and it's always exciting to see who you'll match with next. However, there are some downsides to using this site.

First of all, there are a lot of people who use Emerald Chat for inappropriate purposes. It's not uncommon to come across someone who is masturbating on camera or who is looking for a hookup. If you're not interested in that kind of thing, it can be frustrating to have to skip through so many people to find someone who just wants to chat.

Another issue with Emerald Chat is the prevalence of scammers, trolls, and catfish. It's important to be cautious when talking to people on this site because not everyone is who they say they are. I actually had a boyfriend on Emerald Chat who turned out to be a catfish. When I asked him for another picture, he hesitated and eventually unadded me. It was a disappointing experience, but it's important to remember that not everyone on the internet is trustworthy.

Despite these issues, I still enjoy using Emerald Chat. It's a great way to meet new people and have interesting conversations. Just be sure to use caution and don't give out any personal information to people you don't know. Overall, I would recommend giving Emerald Chat a try if you're looking for a fun way to connect with people online.

Read full review of Emerald Chat
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Emerald Chat Review of Emerald Chat: Great for Meeting New Friends, but Banning and Trolling Issues Need Improvement

This Emerald Chat website is a great place to meet new friends and pass the time when you're feeling bored. I really like the idea of being able to chat with random people from all over the world. However, I have had some issues with getting banned from the site for seemingly no reason. I understand that people can get banned for sharing explicit content, but sometimes I get banned just for skipping someone. When I skip, it's usually because the person is trolling, sharing adult content or nudity, or they're just not there. It's frustrating to get banned for something that I didn't do wrong.

Another thing that I think could be improved is the trolling and negative karma system. It seems like some people just enjoy giving out negative karma for no reason, which can lead to innocent people getting banned. It would be great if there was a way to prevent this kind of behavior and keep the site a positive and welcoming place for everyone.

Overall, I think Emerald Chat has a lot of potential and I enjoy using it to meet new people. However, the banning and trolling issues can be frustrating at times. I hope that the site's developers will continue to work on improving these aspects of the site so that everyone can have a positive experience.

Read full review of Emerald Chat
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

Emerald Chat Review of Emerald Chat: Is it Worth Your Time?

Emerald Chat, or emeraldchat.com, has been around for a while now. When they first launched, they spammed Omegle like crazy. It was so annoying that it made using Omegle almost unbearable. It's not a good way to start a new site, and it made them look like desperate idiots.

Now, if you want to use Emerald Chat fully, you have to register. This means that you have to give them more information than you might like. It seems like the idea is to sell your data, but who knows for sure?

In terms of functionality, Emerald Chat is not much different from Omegle. The only real difference is that Emerald Chat asks for your details. Omegle doesn't do that.

One thing that Emerald Chat claims is that it's a safer place to chat than Omegle. However, that's not really true. You still get the same amount of perverts on Emerald Chat as you do on Omegle. The only difference is that Emerald Chat makes you think you're safe.

Another thing to note is that the chats on Emerald Chat are 90% guys. If you're a guy looking to chat with other guys, then this might be the site for you. However, if you're looking for a more diverse chat experience, then you might want to look elsewhere.

Overall, Emerald Chat is an okay site. It's not great, but it's not terrible either. If you're looking for a place to chat with other guys, then it might be worth checking out. However, if you're looking for a more diverse chat experience, then you might want to look elsewhere.

Read full review of Emerald Chat
Hide full review
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

Emerald Chat Emerald Chat Review: Thirsty Users, Terrible Karma System, and Profile Hacking

Yo, so I checked out Emerald Chat (emeraldchat.com) and let me tell you, there's a whole lot of thirsty people on there. Like, seriously, it's wild. But that's not even the worst part. The karma system is straight up trash. You can be having a chill convo and then some troll comes in and gives you negative karma just for the heck of it. And then they dip out like nothing happened. It's so frustrating.

But that's not even the worst worst part. If you go into a group chat, your profile can get straight up hacked. Like, someone can come in and change your profile picture, name, and info to whatever they want. That's a major problem, man. And don't even get me started on the NSFW image filtering system. It's like they don't even try. I'm so sick of seeing d*ck pics, it's not even funny.

Honestly, if Emerald Chat could just get their act together and fix these issues, I might actually enjoy using the site. But until then, it's just a hot mess.

Read full review of Emerald Chat and 6 comments
Hide full review
6 comments
Add a comment
R
R
Rubyyyy
US
May 12, 2024 12:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I love using this app since it's not complicated to use compared to other apps. It's easy to navigate

N
N
Niño Vincent Atienza
US
May 12, 2024 2:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Been using the website for quite sometime now and I can honestly say that this website really is one of the best out there if you are looking for new people to talk to. The community is growing every day and I'm glad that I am a part of it.

A
A
Albus
US
May 12, 2024 5:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Don't let the mixed reviews fool you. Emerald Chat is a fun place to meet new people. I've had GREAT conversations there, even connected with a super friendly chef! It's not perfect, but if you're looking for interesting chats and are willing to be a bit selective, I highly recommend it.

K
K
kwikk
US
May 13, 2024 12:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am in search of a site or app that will allow me to meet strangers randomly, and this is a good option. You'll surely meet a lot of different types of people; you just have to know how to deal with them. Aside from that, I like that I can use the video chat or chat-only option if I don't feel like showing my face haha

H
H
heraaaaa
CH
Jan 28, 2024 11:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i don't know why this happened. i just came back and only chatted a guy whom we have decided to move in Telegram...but when i came back, was shocked am fvcking banned. lol, what the heck is wrong with Emerald's system. is this a bug or what? ugh!

View 0 more photos
A
A
Anwar Bader
Los Angeles, US
Jul 29, 2023 10:52 pm EDT

I made a good account a while ago. I unsubscribed from the gold memebership. But have still gotten charged 3 times. I just deleted my account to see if that helps. Otherwise I’m going to have to download an app to restrict certain purchases from my card.

About Emerald Chat

Screenshot Emerald Chat
Emerald Chat is a popular online chat platform that has gained a lot of attention in recent years. It is a free-to-use platform that allows users to connect with strangers from all over the world. The platform is designed to be user-friendly and easy to navigate, making it accessible to people of all ages and backgrounds.

One of the standout features of Emerald Chat is its focus on anonymity. Users are not required to provide any personal information, and they can choose to remain anonymous throughout their interactions. This makes the platform a safe and secure place for people to connect and chat with others without fear of being judged or harassed.

Another great feature of Emerald Chat is its advanced matching algorithm. The platform uses a sophisticated algorithm to match users with others who share similar interests and preferences. This ensures that users are connected with people who are likely to be a good match for them, making for more meaningful and enjoyable conversations.

In addition to its matching algorithm, Emerald Chat also offers a range of other features to enhance the user experience. These include video chat, text chat, group chat, and more. Users can also customize their profiles and add photos and other information to help them stand out and connect with others more easily.

Overall, Emerald Chat is a fantastic platform for anyone looking to connect with others online. Its focus on anonymity, advanced matching algorithm, and range of features make it a top choice for people of all ages and backgrounds. Whether you're looking for a new friend, a romantic partner, or just someone to chat with, Emerald Chat has something to offer.
How to file a complaint about Emerald Chat?

Here is a guide on how to file a complaint against Emerald Chat on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have experienced with Emerald Chat in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Emerald Chat. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact it has had on you.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Emerald Chat.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to officially submit your complaint to ComplaintsBoard.com.

9. Post-Submission Actions:
- After submission, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Emerald Chat on ComplaintsBoard.com.

Overview of Emerald Chat complaint handling

Emerald Chat reviews first appeared on Complaints Board on May 29, 2023. The latest review I've met a lot of friends was posted on May 6, 2024. The latest complaint I've met a lot of friends was resolved on May 06, 2024. Emerald Chat has an average consumer rating of 1 stars from 23 reviews. Emerald Chat has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.9
22 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Emerald Chat Contacts

  2. Emerald Chat emails
  3. Emerald Chat address
    600 N Broad Street, Suite 5, №1198, Middletown, Delaware, 19709, United States
  4. Emerald Chat social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2024
Emerald Chat Category
Emerald Chat is ranked 90 among 158 companies in the Social Networks category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.