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Emirates Driving Institute [EDI]

Emirates Driving Institute [EDI] review: Poor service 43

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8:20 am EDT
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My automatic road test was on July 12. Testing time on the receipt from their Internet City office says 7:30 am. Location: Emirates Driving Institute Headquarters in Al Qusais.

I arrived at 7 oclcok. My name was called around 8 o'clcok. I hopped in the car with a RTA guy and 3 other students. Then i found out the car is manual. We went back to the office, I told them i had switched from manual to automatic and showed them the receipt. They said no, you have to change your learning permit as well. But NOBODY told me to do that before. The guy in internet city office only took my money and gave me the receipt.

All right, i ran around and within 1 hour changed my learning permit to automatic. I came back to the waiting area, showed them my new learning permit, and waited and waited and waited and waited...until 4 pm! During this time the EDI guys and RTA guys of course had their lunch break without informing the students anything. I was bored to death. Later i found out there were at least 3 other students who were supposed to have their automatic road test at 7:30 am but like me, they waited until after 4 pm or later.

i find it very ironic that their slogan is "proud to be professional".

Since most students there are subcontinental, i believe EDI and RTA people simply don't give a ### about respect. Sadly, most students raised no objections.

I later complained this to my Egyptian instructor from EDI. He said many Pakistanis in the Al Qusais office take bribes.

Emirates Driving Institute [EDI] customer support contacts
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P.O Box: 20948, Al Qusais, US

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Dear Moue,
We are really sorry for the inconvenience caused. Please share your registration number with us to resolve the issue at the earliest with regards to your training booking.
Emirates Driving Institute [EDI] customer support contacts
Phone numbers
Address

P.O Box: 20948, Al Qusais, US

Website
File a complaint Write a review
Dear Student,

We apologize for any inconvenience that has been caused to you. Kindly call us back or please provide your contact details to contact you regarding the issue.
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43 comments
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Dilanga Sameera
US
Nov 13, 2023 10:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm dilanga my ID [protected]

join date 09/march /2023

since 8 months I' have to wait long time for classes and now waiting for test. half of my visa in Dubai wasted to driving school. after the payment not care about student. please arrange my test as soon as possible thank you.

S
S
Shanafahad
Dubai, AE
Dec 06, 2023 8:57 am EST

The shuttle service is not ladies friendly from Al Warqa Dubai, and misbehavior from the driver escalated this issued with the concerned authorities but no solution.

M
M
Mahmoud saleh
US
Jun 16, 2024 3:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Not recommended, poor communication and coordination and unprofessional dishonest about the Backages

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  1. Emirates Driving Institute [EDI] Contacts

  2. Emirates Driving Institute [EDI] phone numbers
    +971 42 631 100
    +971 42 631 100
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  3. Emirates Driving Institute [EDI] emails
  4. Emirates Driving Institute [EDI] address
    P.O Box: 20948, Al Qusais, United States
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Emirates Driving Institute [EDI] Category
Emirates Driving Institute [EDI] is ranked 6 among 36 companies in the Driving Schools category