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I came across this company on the internet. Did some research everything looked great, until i started reading the bad history and reviews on this company. You are now warned to stay away from this company. If you like to put your money in the garbage then they are great for you, but you if you like to make a smart investment that again stay away!. I have included a photo in which may help you understand. This company post the bbb reliability program on their site and you can click the link which will take you to their bbb page. I cant possible understand what they could have done to have their bbb accreditation revoked. I would probably feel more comfortable seeing that they have an "f" rating rather than revoked accreditation. Furthermore they have to be complete imbeciles to even keep the bbb reliability link on their site! How reliable are you when you cant even maintain your accreditation. Please see the image and i hope you have learned to stay away from endurance warranty services scam. Please do not get scammed into the endurance warranty services scam. It is easy to fall for the endurance warranty services scam but you can help yourself by doing research prior to purchasing the endurance warranty services scam. This way you do not get scammed by then endurance warrant services scam! Thank you
The complaint has been investigated and resolved to the customer's satisfaction.
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Is this company still in business? Because I keep getting calls from them.
I have received phone calls as well as letters from this company
We have the extended warranty already w/ Chrysler
So I called the dealership in which I purchased the new vehicle & the extended warranty.
Chrysler informed me to never purchase any warranty over the phone and that Chrysler does not make cold calls like that
On one call the representative hung up the phone when I told him I was not wiling to give a credit card number.
Scam is all this company is
I just received a letter in the mail from this company I wouuld have callred thinking it was something to do with my recent wreck if it wrent for you thank you so much!
This company sent me a notice of my expiration date on my present warranty. On the letter was dated October 28 and I receive the letter November 10th and it gave me till November 11th to renew this warranty. On calling the number on the letter the person that answered the phone said I only got one phone call to use this code. Otherwise he wouldn't give me the discount he was offering today. The letter said I only have till the 12th of November to renew my warranty. All kinds of pressure on the phone to renew right at that moment. I told him to hold the line while I check to see if in fact my warranty was expired. By the time I got back to the phone he has hung up. So I decided to check them online and saw all kinds of fraud reports about this company I guess you could say I was saved by the hang up.
Today 02/20/2016 I received an "IMMEDIATE RESPONSE TO THIS NOTICE REQUESTED" from EWS, 400 Shokie Blvd #105, Northbrook, IL 60062.
What a kind of bu***s**t! My factory warranty for my KIA 2015 Sorento will expire. Yes, your really clever people from EWS... KIA has 5 years warranty. Do you math.
I also received an "IMMEDIATE RESPONSE TO THIS NOTICE REQUESTED" from EWS, 400 Shokie Blvd #105, Northbrook, IL 60062 about my "vehicle service contract" needing to be "updated". The thing about that is... i do not and have not ever owned, rented or leased a vehicle of any kind. So if the above posts do not persuade you of how much of a scam this company is then allow this one to do so.
I'm not even sure how this company got my information. I got a letter in the mail today urging me to reply before the 7th of May, 2016 or my vehicle coverage will expire. I have totally NO knowledge about what they are talking about. Back in February 2016, I filed a complaint with the Pep Boys HQ in Philadelphia, which was never resolved because they wanted to send an adjuster from one of the Pep Boys offices to do the adjustment. How can a third party be from the same people you're filing the complaint against? Anyways, this is the ONLY connection I believe this is from, and YES all of it is a scam unless the award people that's in their "circle" to try and make it seem like they're legit ! My van is still in the drive way broke down and I never recovered a dime from anyone, nor was my van fixed. Thank you so much for posting your experience, I believe you and THANKS again, I will be reporting them as well.
Hopefully this post will remove any doubt whether this EWS is a scam. I just received an urgent letter in the mail, that requires my immediate response. I have not contacted them to have my vehicle service contract updated. I don't have a car or a driver's license! I called the number & after telling them that I don't have a car, I was told that the notice was "just an ad"
I got a telephone call a couple of days ago. They were trying to sell me an extended warranty. When I started asking questions, the lady that called said she did not like my attitude and decided that she didn't want to save me money and terminated the call. Today, I got a letter from them pushing the same line of bull. If you read the small print at the bottom right of the letter, it states: "Parts of like kind and quality may be used. This is an advertisement to obtain coverage." Do not waste your money if you get one of these solicitations.
I agree with the folks who said that Endurance is scamming people in the way that they solicit new customers. My daughter received a "notice" in the mail about her new (used) vehicle: "If you did not obtain extended coverage at time of purchase, you should act immediately"; "...you will be at risk of being financially liable...". Only at the bottom of this document was there any mention of Endurance Dealer Services, and even then the purpose of the notice was not made clear. Is it too much to ask that someone trying to sell insurance say up front, "Hi, we see you recently bought a car, allow us to tell you about the insurance we have available for you to purchase?" Why resort to tricks like this? Sleazy sales tactics equal sleazy company--steer clear!
If you all think this minor little scam-artist company is really bad; you should take a look at this epic truth @ ;
Www.stopthepirates.blogspot.com. the information contained in the aforementioned blog has been thoroughly researched for over 8+ years.
It makes ews look like the puny doughebags that they are! folks, I am confident this blogspot is not any kind of scam, but, do your own research to confirm everything, so you will be confident before you take any action. I did and I am!
Good luck in your life and godspeed!
Research rules!
8/13/16 We received yet another letter from this place. The last letter we received I called and told them to stop sending them. The guy I spoke with was rude so I hung up. He actually had the nerve to call me right back to proceed to tell me my 10 yr warranty was no good, and that I should deal with them. Seriously if you need customers that bad that you keep harassing them you need to close up shop. I am sick and tired of getting letters from this place. . .I do not need their crap warranty
Company is horrible, will not honor warranty which cost me over $2, 600 for a new AC compressor because I had called about it 8 months earlier. They will use any excuse not to cover parts and it would be cheaper to put a $1, 000 aside for any emergencies and not pay these scammers any money.
Endurance Warranty, I have looked and investigated myself and they are atop all the list for top 10 warranty companies. I am a dealer and so far I have used them now for almost a year sold over 60 policies and yet no complaints when it comes to claims. I sell only the Apex Pro. Just saying you might have thought you bought something you did not and did not read what is covered under the warranty. With the Apex Pro its very simple. There is a small list of what is not covered, Simple!
I believe that from all the scamming that they do, they have enough money to pay for good advertising and ratings from other companies maybe even some kickbacks. Look at what is right in front of you. The phone tactics, mailing tactics, rudeness, lies, unwillingness to provide coverage... How much more proof do you need. If you are caught doing underhanded things then that is who you are. Your are not doing bad on one hand and doing good on another... Plain and simple.
You are a lair.
I had checked into Endurance Warranty. Today they called me to see if I might be interested and I said no because the didn't include injectors, lift pump, injector pump, the young man proceeded to inform me that the Attorney General prohibits vehicles with 100, 000 miles from being warranted! Well I informed the man that Ford Protect does... BUSTED... He then hung up without saying anything. You know if you're going to lie don't tell a lie where you're going to get caught.
This is a second letter received claims that I have a vehicle which I do not have. An absolute scam or phishing expedition.
This company had my motor taken apart decided they weren’t covering the claim and refuse to pay the dealership for any of time it took for dismantling of my motor. Which was at their request.. BUYER BEWARE OF THIS COMPANY THEY ARE VERY UNPROFESSIONAL.
This industry is based on deception and fraud- unless you are knowledgable regarding the terminology used in this industry you are the 'mark/target/victim.' How many purchasers of used vehicles are given the up-to-date-of-sale maintenance records for their purchase? Motor/transmission issue? "Well ma'am, since you don't have any record of the X000 mile oil change on this vehicle, we can only infer you did NOT maintain it properly, therefore we deny any and all claims. Thank you for all the money and sorry to have sold you a product you could NEVER use." I had a friend who worked in this industry (on the RV side), he said it is a huge scam, meant to trick people thru fear ("IMMEDIATE RESPONSE REQUESTED" "EXREMELY URGENT" "FINAL NOTICE" "DON'T REGRET MISSING THIS TIME-SENSITIVE OPPROTUNITY").
Vehicle extended warranties are a sham in themselves. Their wholesale cost are about $100.00 each. The rest is profit for the vendor. So, in evaluating whether you need a policy, consider what a $100.00 insurance policy would buy you . Not much I am sure. Instead, talk to your regular insurer. At least you will know who is taking your money.
they send you a note and they should do spell check advertises important vehicle information on extended vehicle service plans by contacting them avoid a price increase- I never had them, and I have a brand new vehicle covered for over a year someone needs to bust these idiots their phone [protected]
I got a letter from this company that my vehicle was going to loose it's warranty coverage and I need to give them a call right now. The only vehicle I own is a 1936 Buick and I am sure the warranty is no longer available. I gave them a call, the Guy said it's still covered. I told him that I had the connecting rods replaced one year ago and it is still knocking. He said they would cover that. I told him they replaced the connecting rods with leather belting material, He said that would be cover also. I didn't believe what he said and I hung up. They never followed up. RDBB
I received a letter from ENDURANCE, well the
funny thing behind this is I sold that car 4 years
ago. When I've talked to several other businesses
about the same thing they all say well our records
show that you still own it. I traded that car in so
that my husband could use it to get a new car.
So I don't even own a car.
I've asked the folks who call me to take me off
their call list, when I say this to them they promptly
hang up on me. I guess the jokes on them. If
they can afford to keep calling me...
2019 Vehicle Notification Department is a BIG
FAUD...
We just got a letter from this company too... I see a couple others have been to or dealt with Pep Boys in comments and so have we in the last 6 months... Has anyone else that gotten this dealt with Pep Boys? I am wondering if I am starting to see a trend here...
These CROOKS need to be run down, The Post Office will be getting my complaint in the morning THEY DO NOT REPRESENT ANY AUTO DEALER OR MAKER! How they get the contact information must be uncovered and stopped!
They call my cell phone every week even though it is on the DO NOT CALL list we all need to get together and file complaints of MAIL FRAUD and WIRE FRAUD (this covers phone and internet scams) If they mail, email, or call you file a complaint .
This company should be tarred, feathered, and boiled. This is the lowest form of animalistic harrassment. These animals and their owners should be serving Jail time. The audacity to force feed consumers unsolicited or unwanted extended warranties. We should all report this company and others like them to our ELECTED officials. Make these companies SEIZE AND DESIST ALL FORMS OF ADVERTISING AND COMMUNICATIONS, OR FACE SOME SERIOUS JAIL TIME ALONG MAJOR FINES... WE THE PEOPLE HAVE RIGHTS THAT ARE BEING TRAMPLED ON BECAUSE OF MONEY HOARDERS who care nothing about us or our property. CLASS ACTION LAWSUIT would be a good start.
Edited earlier post:
This company should be tarred, feathered, and boiled. This is the lowest form of animalistic harrassment. These animals and their owners should be serving Jail time. The audacity to force feed consumers unsolicited or unwanted extended warranties. We should all report this company and others like them to our ELECTED officials. Make these companies SEIZE AND DESIST ALL FORMS OF ADVERTISING AND COMMUNICATIONS, OR FACE SOME SERIOUS JAIL TIME ALONG WITH MAJOR FINES... WE THE PEOPLE HAVE RIGHTS THAT ARE BEING TRAMPLED ON BECAUSE OF MONEY HOARDERS who care nothing about us or our property. I think that the department of vehicle may be selling out information to these companies as well. What about the drivers privacy act?CLASS ACTION LAWSUIT would be a good start.
Like others, I am curious as to where/how this company obtained my information. While they obviously have my current mailing address, their shameful, scam letter was addressed to a name I haven't used in 34 years. I Googled the return address on the letter and looked at the Street View. On the sign for the building, I do not see the "Endurance" name listed. I find it sad that companies/people use their time and resources to cheat others.
"They" have everyone's mailing address. The states sell th info. I get come-ons from dealers 50 miles away wanting to buy my car. Fom a Fox web site news article 2019
Virginia's DMV sold driver’s license information to 109 private investigation firms, while New Jersey’s sold to at least 16. Wisconsin's DMV is working with around 24 firms and Delaware has shared information with at least 12 private eye companies, according to VICE’s Motherboard, which obtained hundreds of pages of DMV documents pursuant to public records requests.
Wisconsin made more than $17 million in “driver abstract fees” in 2018 alone – compared to $1.1 million in 2015, the report states. Rhode Island’s DMV sold just over $380, 000 worth of driver information from 2015 through this year.
Meanwhile, Florida ABC affiliate WFTS reported in July how the state’s DMV brought in more than $77 million by selling driver information in 2017’s fiscal year.
DMVs did not share license photographs or Social Security numbers, but sold other details, such as names, addresses, dates of birth, vehicle information and phone numbers, according to Motherboard.
In some cases, records were sold for as little as $0.01.
Vermont sold mine, and according to someone at Endurance, it's public information...I guess?
Very HARD TO CANCEL
Stop paying them, if you can. There's nothing they can do except cancel for nonpayment; that's what I did.
I signed up for Endurance Warranty Services because I thought they were different however my first claim proved otherwise. Their first claim that the issue was with the HVAC system, which it was not, and would not be covered. When my service advisor and I squashed that claim they became more creative with their denial tactics which were clearly bogus due to their own contract which states "All Pullies" under the covered engine parts. I tried to reason with the unreasonable which brought me here. Needless to say, save your money because this warranty appears to be smoke and mirrors.
I spoke to an agent after getting a letter from Endurance telling me that my warranty on my 2019Honda car-v was going up and there is no way they could keep it at the prices I guess that I bought the extra warranty for. First of all, Endurance was no way at the table when I signed a legal and binding contract at the dealer. They cannot raise the cost of my warranty. The agent on the phone was yelling at me told me I didn’t know what I was talking about. If this company was legit, he wouldn’t have free reign to be this rude to a potential customer. Fools! Just don’t you get fooled.
I'm a new widow, only just got the titles to the cars into my name, and I got a letter from them saying the same thing. I've never even heard of them, and I know my husband didn't go in for extra or extended warranties, especially as we already have regular insurance and AAA. So that says a lot that they'd go after a new widow on a scam like that.
Don’t ever go with endurance I purchased the highest package with this company. Had them for about 3 months. Something simple went wrong with my car to be exact “engine mounts”. I drop my car off to dodge and endurance sends out a adjuster to look at my car the first thing he says before even looking at my car “oh it has rims on it” like that had anything to do with engine mounts. So they deny my claim AND on top of that cancels my contracts because of rims that are 2 inches bigger then the ones that originally comes on car. Be aware don’t go with these guys. My last warranty company was way better just alittle more expensive I guess cheaper isn’t always what’s best.
8/05/202
Have been trying to collect my $50.00 for my reimbursement for oil change for over 10 months. NO LUCK I Have many e mailed directly to Endurance and I have sent email to the CEO, ( Aaron Hillel Segal), of Endurance Car warranty at asegal@gmail.com with "NO RSPONCES" from neither!
Next stop Consumer Affairs Fraud Complaint Dept. and United Stated Attorney General Merrick B Garland asking for their assistance to step in requesting full investigation into Endurance Car Warranty practice, Will anyone else do this same thing?
why is endurance warranty service allowed to get by with all this and yet nothing is done about it?
because the system is just as corrupt as they are.
I am canceling my warranty with Endurance today. 16 days we waited for a decision on whether they would cover repairs on our car.
The staff are rude and will intentionally place you on hold for up to 20 minutes if you annoy them. The woman flat out told me "sir, I will put you on hold again."
I will be speaking to a lawyer. They also refused to cancel this policy by phone, so I'll send a notarized letter via certified mail since Endurnace is petty when they learn you won't give them more of your money to wast your time.
Steer clear, if you don't heed the warnings you will be throwing away your money.
I stopped paying them their monthly charge, and received a letter asking me to call them because they had tried to contact me several times before sending it, which was not true. I keep it out for a good laugh. They stole money from me under false pretenses, but it wasn't much.
8/05/2022
Have been trying to get reimbursed from Endurance Car Warranyt for my $50.00 oil change over 10 months ago with no luck from 3 rude customer service reps and 1 particular customer service supervisor and sending Emil directly to CEO Arron Segal which he has not responded!
Run from this company they take your money
I wish I found this before I purchased my warranty from them. I discovered that they try to find a discrepancy in your mileage on your car facts report to deny claims. That's exactly what they did to me. I DMV reported 400 miles LESS than me, so they won't repair any car. I have had ny warranty for over a year. My contract doesn't say I need to verify my miles and I reported the miles at the time I purchased my warranty, not my car.
Same thing I am going through! I am looking for a lawyer to be able to sue
Like hundreds and hundreds before me, I was a total fool to enter into a good faith Endurance car repair protection warranty. I have paid Endurance over $2800 since taking the contract out over the last 19 months. During that time, I never filed a claim with them until last week. After returning from a recent extended vacation trip, my 2011 car ran into several minor and one major radiator issue. The repair bill was going to be $2245. WHEN THE DEALER CONTACTED ENDURANCE, THEIR CLAIMS DEPT. IMMEDIATELY TURNED DOWN MY CLAIM. WHEN I CALLED ENDURANCE, AFTER SPEAKING TO SEVERAL RUDE PEOPLE, AND WAITING ON AVERAGE 60 MIN. BEFORE THE "REFERED" PERSON ANSWERED, I SPOKE TO THIS NITWIT WHO TOLD ME MY CLAIM WAS DENIED BECAUSE THEY HAD PULLED A "CARFAX" REPORT THAT SHOWED MY CAR HAD HAD AN OIL CHANGE SHOWING MY MILEAGE WAS A LITTLE DIFFERENT THAN THE MILEAGE I REPORTED TO START MY ENDURANCE CONTRACT, AND THAT OBVIOUSLY, I HAD ROLLED BACK THE MILEAGE !) They added that if I wanted to "start" a new contract with the "CarFax" reported mileage, they would go forward, but that all the money I had paid to date was theirs. Several phone calls to Endurance senior management was like trying to contact a dead relative--"SILENCE."-- I contacted TRP (the company that owns Endurance) and spoke to a James Hislop, TRP Managing Director. He wasn't interested in hearing my claim and referred me to another Managing Director, Steven Carrol, who I was assured by Mr. Hislop would help me. I called Mr. Carrol and left a detailed message. No answer or return call from Mr. Carrol. Mr. Hislop told me that if Mr. Carrol could not help me to call him back. I then called the Endurance Escalation Team. Again, no answer, no return call. I then called the Endurance CEO Richard Holland (30 min wait). No response. At this time, I'm out of pocket $2800 to Endurance for its contract payments and $2245 for my Endurance "warrantee" vehicle repair bill. I am filing a lawsuit for all monies involved, plus, I will seek an additional amount for the Endurance nitwits who accused me of fraud... stating that I "turned the mileage back in order to deceive Endurance." The only one deceived here is me. I did not roll back the mileage, and I'm not sure why there is a discrepancy. In fact, my car's mileage is well-below the Endurance coverage threshold, so why would I need to "roll back" the mileage? I've read online that this mileage scam is a reason Endurance uses to deny claims. Others ought to know about this before signing a contract with Endurance. I can't wait to expose Endurance in the legal system. If nothing else, their legal bills in defending their criminality will add up to what they have stolen from me.
Maybe we should all file a class action lawsuit against the company. The representatives are rude, really rude.
Who are you hiring for you lawyer bc I would like to hire them as well bc i and going through the same issue
Hello… we need to file a class action lawsuit against this company. They are denying everyone’s claims … this is outright fraud and they need to be exposed ASAP.
Any resolution to this? I am going through the same thing. How can I reach you?
endurance is nothing but a scam this company will not pay [censored] they DICTATE WHERE YOU GO TO GET YOUR CAR OR TRUCK fixed then when you tell them you want to cancel they put you off for days I was one day late from them taking my payment out of my acount they prorated my money back an then told me they we're gong to mail me a check when i paid them i didn't mail them a check I paid them right then an they're IF I we're you i want buy [censored] from this company you will get F
Stay away from Endurance. They are a total rip off company. They refused to pay for repairs on my vehicle claiming it was a pre existing condition. I spoke to 4 different certified, neutral mechanics and every single one said they have no way to determine if it was pre existing.
Was there resolution to this issue?