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Today i visit the Engen garage (Tahero) to get some gas. Being a hardcore supporter of the garage, I frequently use this garage to get my petrol if i have not visited another Engen garage. In the early hours of this morning i got petrol for the amount of R50.00 which was enough for a 14 tank or so! Today in between 13:00 and 14:00 i visit them to get petrol again for the same amount and the quantity is no longer the same. Thinking that the status of my gauge will change, i leave the garage only to realise a fewminutes later that there is no change so i go back to complain. What i got was a ***** attitude from the guy that was assisting me. His method of proof is irrelevant and when i try to ask him if something went wrong with the pump, he proceeds to ignore me and keeps telling me about a receipt which is a waste of my time. Customer service in that garage was destroyed by one person. The manager or supervisor inside was trying to help but when i asked for the attendants name they could not give it to me. Now i want someone from Engen to call me and fix this because i will complain everyday until something is done. I dont want to accuse you guys of 'petrol fixing'. I await!
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I went to fill up my tank this morning at 09h30 at the local engen. The lady just grinned and said that there is no fuel till tomorrow. I asked if they were saving petrol for the fuel hike -- she just laughed and walked away. I went to the caltex down the road and they were too happy to supply me with and the other items I bought. Is this the service we can expect from engen? I will not stop at any engen again even if my car is running dry.
I went to buy electricity on the 25th of june 2016 at Engen Empangeni (central Park) at 01h10 night. My wallet was left on a till with my money and my belongings inside, I went home without noticing but I did remember the mistake happened. When going there for the follow up I manage to talk to the manager Judy is the name. After I did explained she then went inside to reverse the cameras on her way back she says I am not appearing on a camera coming in or entering the door maybe if I should come back with something tangible like a slip she can be able to investigate clearly. I went back to search for the slip and fortunately I got it then came back again, the slip has the date and the cashier who help me. This time she went inside again to check and came back saying unfortunately the video footage has already been deleted itself I am no where to be found, my problem is she is the only one going in to check for the second time now, the cashier is of duty but she gave me a wrong cellphone number because if I call the person answering is not the cashier its somebody clueless at what do I want. I have done what I could to come back with evidence but still no help. Please if I can be shown the video footage to see myself coming in, buying and going out could be better, I still have the slips on my side if anybody wants it.
The engen garage in morningside next to McKenzie Road, the is a lady who working late shift this week, she have got very bad attitude towards the customer she made me wait for 30mnts as she was still busy talking to her bf over the phone.
This afternoon, as I was driving home, I noticed that my car was in danger of overheating. I also needed to put in petrol. I therefore stopped at Engen in Empire Road. When Hector un******* the cap part of the way on the water bottle, some of the water started to come out because it was so hot. He then quickly turned the cap back and was about to close the bonnet when I got out the car to tell him there was a problem with the water level. He told me he had checked the water and it was fine. I told me it was not and proceeded to completely unscrew the cap, with the result that a bit more water came out. Thereafter, he commented that he could then see that there was not enough water. I then got into the car and heard Hector exclaiming to his colleague 'Hayi labebalungu'. I would really like to know how race suddenly became an issue. I then paid Hector for the petrol and saw the horror on his face when he received no tip. When I arrive at stations I frequent, I usually have four to five attendants literally running to my car and ignoring other cutomers because I usually give extremely generous tips. Perhaps Hector should take note.
Visited Laingsburg Engen in Western Cape in South Africa on morning of 11 January 2023 at about just before 7am. Outside area dirty with dirt lying around. Asked for manager and was told not present. Reported to cashiers inside shop and was just looked at. No water so could not make coffee at Engen shop.
Most of the time when there's an increase in the price of petrol our local engine garage in Mackenzie Park Benoni runs out of petrol from about 4pm the day before.
All the fuel is finished according to the workers i.e. 95, 93 and diesel.
I have put in petrol several time at Aden Enegen garage, every time they don't have air, with all kinds of excuses.
Today at round about 12 went to engin baywest I true in fuel every day I had I flat wheel I'm 53years ok disable person whit a leg and held injury I asked the attendant to assist me because I disabled he to me that the manager told them not to help nobody if that fair is that your policy I felt so humiliated
Petrol Station- Bright Star Convenience.
MN-068683;910124
I stopped to fill my polo 1600 with petrol, my polo was still showing 1/4 tank
This was on the 05/07/2023 @13h00.
On checking the slip it stated that 50 litre of petrol was put into my polo...
My tank was 1/4 full an the tank capacity is only 45 litre including reserve tank.