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Enjaz Bank

Enjaz Bank review: miisconduct 14

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Author of the review
6:41 pm EDT
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I am a regular customer of WESTERN UNION / ENJAZ. Today, dated May 16, 2011, at 6: 25 PM I sent money to India from Makkah (Sitteen St Branch). Sitting in the same Branchh I was writting details of this Money Tranzaction on SMS to the Receiver. In the mean time the Branch Manager came and asked me to vacate the Branch as it was goiing to be Maghrib Prayer Time. I humbly said him that let me finalize my SMS, I too wiill go for the prayer with your dozens of customers still present there. But, he did not listen me and he & his Security Guard grabbed my collar in front of all the cutomers. I am an Engineer and a Senior Manager in one of the most reputed companies in the kingdom. I don't want to make it a Police Case. So, I humbly request you to please take action againt that Branch Manager and his Guard. I was sitting in front of a camera. You can see the footage in proof of their misconduct.

Jawed Manssoor

14 comments
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semyang
SA
Mar 06, 2013 11:08 pm EST

I have the same situation experience during my remittance last march 06, 2013. Not only a first time but already several times happened. The branch is from Mahasin, Mubarraz AL hassa branch. The worst thing is that this people threating customers without any professiol value. I will not expand the situation, but the only term to say is "worst". And the only solution for this is to stopped sending remittance to this group. In protection also to others, particular to Filipinos is to inform and network the situation.

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#11hubby19
Riyadh, SA
Aug 14, 2019 9:17 pm EDT
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Money not received because of Wrong spelling of he receiver the receiver name kindly help or assist us.. Thanks

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Ansari Saquib
IN
Jan 21, 2020 9:33 am EST

DEAR RESPECTED SIR,

HELP HELP HELP
ID NUMBER : [protected] I Dont Know About ID Numb Its Real OR Fake Please Check IT

I Have Already Statement 2014 TO 2018 OF My Brother, But I Can Not Recognized Statement Is Real OR Fake . Please Check The Statement And Help Me to understand

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Ansari Saquib
IN
Feb 02, 2020 3:51 am EST

help help help
dear respected bank worker and oficers,
statement date range 2014 to 2018

statement id numb.[protected]

i have a statement of my brother but i can not understand statement real or fake please help me please to recognized

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Jomari Kenson Bernales
US
May 09, 2020 1:50 pm EDT

friday, may 1, 2020 i send money using kiosk machine at enjaz near nesto, then my transaction unsuccessful.after that. i check my account.then my money already deducted...where should i go for this matter, i badly needed that money for my family, thanks

jomari kenson bernales
deemah biscuit factory
[protected]

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Adi Khan n
US
Aug 06, 2022 4:22 pm EDT

Sir I refund my money before 2 month. I go maney time enjaz bank. But don't solve the problem. I cal many time enjaz customer cal customer. My all salry please help me sir

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Brown_PL
Riyadh, US
Sep 25, 2022 11:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My wife is Ukrainian and in Ukraine. I send remittance to her and family by Western Union but now I am told they no longer can do by mobile. I can if I come in and send over the counter.

Why is this the case?

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fe sablawon
jeddah, SA
Oct 06, 2022 4:41 am EDT
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hello i am fe sablawon.. just wanna ask why i can't use my online banking acct Enjaz Bank Al Bilad using my number.

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fe sablawon
jeddah, SA
Oct 11, 2022 9:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hello there! im just wondering why i cant receive an OTP on my registered number on my Enjaz Bank Al Bilad acct.. and i cant push thru online banking.. pls help.. thank u very much

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Ahsani Takwin
US
Dec 12, 2022 11:44 pm EST

FT22340260010807 belum masuk ke rekening bri saya

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julie condeza
US
Jan 17, 2023 3:38 am EST

Dec27 send

Ref#FT22361330959005

Send to Philippines

Receiver herney tawas

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Za khan
Riyadh, PK
Mar 04, 2023 8:47 am EST

My name zaheer uddin i will sand money enjaz epp but account is wrong i will go enjaz branch but he dost nt help me and mis behive pls solve my problam

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Janoding Daud
Taif, SA
Apr 15, 2023 4:05 pm EDT

As we always incounter to one of the staff , he doesn't like to update our iqama due to the miss spelled of the Arabic letters in w/c Jawasat are responsible for it.

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Jarrar Hussain
US
Jun 25, 2023 9:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear ejjaz team i was send money through enjaz app 9 june 2023 in my pakistani bank account but i still not received my remittance in my hbl account in pakistan

FT23160768992300

PLEASE TELL ME THE REASON FOR DELAY

  1. Enjaz Bank Contacts

  2. Enjaz Bank phone numbers
    +966 920 01​1 541
    +966 920 01​1 541
    Click up if you have successfully reached Enjaz Bank by calling +966 920 01​1 541 phone number 36 36 users reported that they have successfully reached Enjaz Bank by calling +966 920 01​1 541 phone number Click down if you have unsuccessfully reached Enjaz Bank by calling +966 920 01​1 541 phone number 18 18 users reported that they have UNsuccessfully reached Enjaz Bank by calling +966 920 01​1 541 phone number
  3. Enjaz Bank emails
  4. Enjaz Bank address
    P.O.Box 140, Riyadh, 11411, Saudi Arabia
  5. Enjaz Bank social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024