Epic Roofing & Exteriors’s earns a 1.0-star rating from 2 reviews, showing that the majority of homeowners are dissatisfied with their roofing and exterior services.
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I asked for a quote online, but it's been 2 weeks and no reply or phone call
I asked for a quote online, but it's been 2 weeks and no reply or phone call. I called Epic to ask why, and they said they got my request but they're too busy to do a quote. They said it might take 3 weeks to get a quote. I waited 2 weeks already, and now I have to wait another 3 weeks? I think they should at least send an email saying they got my request and when they can do a quote. Maybe they're too busy for me.
Epic Roofing & Exteriors Complaints 1
Epic Roofing fixed our roof between fall of 2020 and Spring of 2021
Epic Roofing fixed our roof between fall of 2020 and Spring of 2021. We live in a condo/townhouse and are under ***. I am writing this because the condo board can't help us with our concerns about Epic Roofing's previous work anymore. I also emailed them about our issue, but so far, they're ignoring me. During the early weeks of January, I noticed a lot of ice build-up in my attic. I checked and found out that some of my bathroom exhaust hose is detached from the roof. I tried to look closer to see how it was detached. I found that the new exhaust caps that Epic Roofing installed are misaligned from the original hole. When the workers installed it, they pushed down the exhaust hose, leaving it hanging in our attic. You can't even push back the exhaust hose because the hole is now misaligned. To fix it, you need to cut a bit of wood to make a bigger hole or move the exhaust cap from the roof to align it with the original hole in the attic. I have *** some photos to this report. When their inspector came, his name is ***. I even showed him the hole and had him try to put it back, but he couldn't do it because it was misaligned, and the hole is small for the pipe now. I'm very disappointed that the management sent us the inspector's report that it only fell because of the weather and their caps are installed properly, even after showing it to the inspectors. Also, they're saying that the scope of their job doesn't include the inside, but in my opinion, they should at least fix my exhaust pipe that they knocked off its place to its original place. As it may cause a lot of condensation if left behind. I hope that Epic Roofing will look into this issue further and have it fixed.
Is Epic Roofing & Exteriors Legit?
Epic Roofing & Exteriors earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Epic Roofing & Exteriors. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Epic Roofing & Exteriors has claimed the domain name for epicroofing.ca for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Epicroofing.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Epicroofing.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Epic Roofing & Exteriors has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Epic Roofing & Exteriors
Epic Roofing & Exteriors offers a wide range of services, including roof repair, replacement, and maintenance. They specialize in asphalt shingle, metal, and flat roofing systems, and they use only the highest quality materials to ensure that their clients receive a durable and long-lasting roof. Their team of experienced and certified professionals is dedicated to providing top-notch workmanship and attention to detail, ensuring that every project is completed to the highest standards.
In addition to roofing services, Epic Roofing & Exteriors also offers exterior services, including siding, eavestroughs, and fascia. They use only the best materials and techniques to ensure that their clients' homes are protected from the elements and look great for years to come. Their team of experts will work closely with clients to determine the best solutions for their specific needs and budget.
Epic Roofing & Exteriors is committed to providing exceptional customer service, and they take pride in their reputation for honesty, integrity, and professionalism. They offer free consultations and estimates, and they work closely with clients throughout the entire process to ensure that their needs are met and their expectations are exceeded.
Overall, Epic Roofing & Exteriors is a trusted and reliable roofing and exterior company that is dedicated to providing their clients with the best possible experience. Their commitment to quality, professionalism, and customer service sets them apart from the competition, and they are the go-to choice for homeowners in the Calgary area.
Overview of Epic Roofing & Exteriors complaint handling
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Epic Roofing & Exteriors Contacts
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Epic Roofing & Exteriors phone numbers+1 (403) 366-3770+1 (403) 366-3770Click up if you have successfully reached Epic Roofing & Exteriors by calling +1 (403) 366-3770 phone number 0 0 users reported that they have successfully reached Epic Roofing & Exteriors by calling +1 (403) 366-3770 phone number Click down if you have unsuccessfully reached Epic Roofing & Exteriors by calling +1 (403) 366-3770 phone number 0 0 users reported that they have UNsuccessfully reached Epic Roofing & Exteriors by calling +1 (403) 366-3770 phone number
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Epic Roofing & Exteriors emailsderek.cox@epicroofing.ca99%Confidence score: 99%allan@epicroofing.ca99%Confidence score: 99%Managementparker.ehrmantraut@epicroofing.ca98%Confidence score: 98%Managementdarren.smith@epicroofing.ca98%Confidence score: 98%michael.kasian@epicroofing.ca97%Confidence score: 97%Managementjamie@epicroofing.ca97%Confidence score: 97%sales@epicroofing.ca96%Confidence score: 96%Salesmarketing@epicroofing.ca95%Confidence score: 95%Marketing
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Epic Roofing & Exteriors address2435 22 St NE, Calgary, Alberta, T2E 8K8, Canada
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Epic Roofing & Exteriors social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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