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I made, paid and cancelled my subscription with ihookups.com all within about 24hours
because I decided that this site wasn't good for Australians. I was sent an email of confirmation by Epoch Yet I was charged $42.14AUD on the 23rd March by Epoch which is the billing company for ihookups.com
I contacted ihookup.com about this who said I had to contact Epoch. I did and after asking about it they said I was charged for datesutra which I have absolutely no information about and new nothing of it. Apparently I didn't 'tick' it off when signing up for ihookups.com. I asked for a refund and to cancel the account that it was a mistake and I was told they can not refund me and could only cancel the account. I pretty much said that was good enough and that I'd take it further and they stopped talking to me.
I then tried to contact them again as I figured well if I paid for it I may as well use it but needed the details for the site. I can not contact them at all now. I would like a refund I don't think it is fair! I didn't read ANYTHING about this other site, I never even saw the word datsutra when signing up for ihookups.com!
I normally would just cop stuff like this on the chin however I can't afford to this time. $42 is a large chuck of our groceries money and we have 4 children.
I can be contacted on t.[protected]@gmail.com please update me about this situation.
Thank you
Tara
The complaint has been investigated and resolved to the customer’s satisfaction.
Every month for about 3 months $48.87 has systematically been debited form my account. I in no way gave out my credit card details or bought any-thing online. How can they do this? It has really spooked me out!
Greetings
Due to my concern about flagrantly using without authority credit I bitterly rebuke
your service outright as stable one
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I had $46.40 taken out of my MasterCard debit account for no reason on the first of April 2014, This is theft I want it back
3003 AUD000000004640;
RETAIL PURCHASE;
EPOCH.COM *EART1, www.epoch.com
Yep. Same thing here, I cancelled my subscription and since have been charged 20 dollars like 2 days in a row. WTF is that?