Menu
For Business Write a review File a complaint
ETourandTravel

ETourandTravel review: Unauthorized charge! 46

K
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was billed $198. when I told the salesman that I did not have the money for a trip. He said "lets just see if it will go through". I told him I couldn't afford it. I didn't realize that the charge had been made until it showed up on my credit card bill. I did not give permission to this charge.

Beware!

46 comments
Add a comment
U
U
usnswcc11
Orlando, US
May 19, 2011 9:00 pm EDT

It might sound like a good deal but you have to be VERY careful about their tricks. You will be charged extra for upgrades. They will charge your card if you do not catch it and complain. Then they will try and make an excuse as to why they charged your card. If you do not know the area or do not do your research, you will be left stumped on the phone and will just agree to what they say and your vacation will end up costing you more then it would if you booked it yourself through the hotel. And you won't have to do a timeshare presentation if you book it yourself. Just stay away TRUST ME! It is not worth the hassle.

A
A
Andwhat?
Athens, US
Jul 05, 2011 7:16 pm EDT

Cry babies, O no I'm and idiot and gave my cc number out over the phone, wah they tricked me, idiots. Hopefully you people dont breed because the world doesn't need more [censored]es.

G
G
gotscammed:(
Markham, CA
Jul 22, 2011 1:19 am EDT

I wish I had read all these complaints before taking an offer with them. Got a call from Matthew offering a deal to Orlando for 3 nights, Daytona 3 nights with car rental for $99. I hesitated and then he offered that if I bought 2 tickets to Universal studios, I could get a second package absolutely free. I still hesitated and he transferred me to his supervisor who said he would throw in 2 nights in Ocean City, MD...and for buying the Universal tickets he would let me use the BOGO on myself or a friend. I asked a few times about the BOGO bec the benefit to me in buying the universal studio tickets was that I'd have 4 now for my family. Spent $220. Received package from them after 3 weeks ( they claim you can cancel in 15 days)... Nothing about the BOGO was as promised. You can only offer to another family, but they cannot travel with you. What's the point?! Called customer service and they were not at all helpful. I'm not looking forward to using their service if this is any indication. Who knows how much I will be paying in hidden fees and in the end is it worth attending those timeshare presentations?

W
W
wowwe
US
Oct 09, 2011 2:06 pm EDT

The sad truth is people hear what they want to hear. They are selling dreams. Its not a scam, you get exactly what you pay for-the opportunity to experience a vacation at a minimal cost. And as far as some of these comments of people who stay on the phone with this company for 45 minutes, only to turn over their credit card numbers..you have got to be joking. If you don't want the trip, why are you even wasting your breath for so long? You call this company a scam because you were the one who got buyers remorse.

Terrell36
Terrell36
Jonesboro, US
Apr 28, 2013 12:33 am EDT

My wife and I bought a vacation package from etourandtravel and it was wonderful.. We visited Florida for the first time.. Everyone was nice and the timeshare presentation lasted about 90 mins.. They did try to get us to buy but that's their job.. We stayed at the Bahama House and it was "AWESOME"... Full kitchen warm pool and hot tub to relax.. They have a happy hour also and my wife loved that.. The Daytona strip is nice and live... We are going back in August and have already set reservations... Don't listen to negative people cause that could stop you and your family from bonding and spending time together... Birds of a feather flock together... Be positive and listen to positive people.. I promise you Walmart is on the complaint board also and I'm sure no one is thinking about not going there:)

H
H
H.H
US
Jun 18, 2016 2:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I think we need to start a class action against these souless people! (Our rep used GOD AND MEDICAL MISSIONS THROUGH IT ALL EVEN PRAYED WITH US!im sick over this what can we do?
Sent us to a nasty place took more money than we authorized! ! They got us good!
How can people like that sleep?
We got taken hard my credit card has all these little charges all of a sudden? Hmmmmm...

More ETourandTravel reviews & complaints

ETourandTravel - fraud/sexual harrsment 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ETourandTravel - scamed money 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ETourandTravel - Refusal to refund money 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ETourandTravel - Unable to make reservations
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. ETourandTravel Contacts

  2. ETourandTravel phone numbers
    +1 (800) 339-5120
    +1 (800) 339-5120
    Click up if you have successfully reached ETourandTravel by calling +1 (800) 339-5120 phone number 0 0 users reported that they have successfully reached ETourandTravel by calling +1 (800) 339-5120 phone number Click down if you have unsuccessfully reached ETourandTravel by calling +1 (800) 339-5120 phone number 0 0 users reported that they have UNsuccessfully reached ETourandTravel by calling +1 (800) 339-5120 phone number
    +1 (407) 515-2400
    +1 (407) 515-2400
    Click up if you have successfully reached ETourandTravel by calling +1 (407) 515-2400 phone number 0 0 users reported that they have successfully reached ETourandTravel by calling +1 (407) 515-2400 phone number Click down if you have unsuccessfully reached ETourandTravel by calling +1 (407) 515-2400 phone number 0 0 users reported that they have UNsuccessfully reached ETourandTravel by calling +1 (407) 515-2400 phone number
    +1 (407) 515-2840
    +1 (407) 515-2840
    Click up if you have successfully reached ETourandTravel by calling +1 (407) 515-2840 phone number 0 0 users reported that they have successfully reached ETourandTravel by calling +1 (407) 515-2840 phone number Click down if you have unsuccessfully reached ETourandTravel by calling +1 (407) 515-2840 phone number 0 0 users reported that they have UNsuccessfully reached ETourandTravel by calling +1 (407) 515-2840 phone number
    +1 (407) 515-2417
    +1 (407) 515-2417
    Click up if you have successfully reached ETourandTravel by calling +1 (407) 515-2417 phone number 0 0 users reported that they have successfully reached ETourandTravel by calling +1 (407) 515-2417 phone number Click down if you have unsuccessfully reached ETourandTravel by calling +1 (407) 515-2417 phone number 0 0 users reported that they have UNsuccessfully reached ETourandTravel by calling +1 (407) 515-2417 phone number
    More phone numbers
  3. ETourandTravel address
    3626 Quadrangle Boulevard Suite 400, Orlando, Florida, 32817, United States
  4. ETourandTravel social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 24, 2024
  6. View all ETourandTravel contacts