European Business Center / MailboxUK.com’s earns a 5.0-star rating from 1 reviews, showing that the majority of clients are exceptionally satisfied with mail forwarding and business services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Fraud
Our company, a corporate relocation, real-estate mediation, and financial advisory company in the Netherlands, catering mainly to UK clients, are currently preparing a lawsuit against European Business Center, Wakefield, West Yorkshire
- due to a recent discovery of a negleigence of unimaginable and unforgivable proportions from their side.
Our whole team has been called in during the weekend, and we are currently working overtime to estimate the actual financial loss caused by them - a job that involves contacting all our clients and will probably take another week.
The background is as follows:
In August 2008, I signed up for a service including a designated telephone line for message taking from customers preferring to reach us through a UK landline number. The order was confirmed on August 7th by e-mail, and I was allocated our Wakefield landline telephone number. This number was subsequently printed on all business cards and outgoing communication.
On August 27th I received a second invoice for a one-month fee of exteding the service. Upon telephone communication it was agreed that I would switch over to annual invoicing instead. Although I had to wait a bit I eventually receved this invoice. This invoice was paid on October 25th, with a total of £352, 50 - supposedly extending this service until September 7th, 2009.
Now in May, when trying to follow up why we had all of a sudden lost business from previous, year-long clients - it turned out that clent after client had in deed tried to reach us on the number assigned Stuart Poppelton, EBC Wakefield - but either gotten 1) no answer at all, 2) answer in a totally different company name - and upon specificaly asking for me - and this is the by far worst: received the response that me or my company "did not exist".
A couple of clients have also reported - independently from each other - that the person answering the phone seemed to be under the influence of alcohol.
Up to date I have managed to track down 23 clients - in 2009 alone - who, due to this, has taken there business elsewhere. Out of these 23 I have received written confirmation so far that they would be will be happy to make 1) a detailed calculation of the business ment for us which they took elswhere - as well as 2) testify in court should further legal action become necessary.
We trusted European Business Center, Wakefield completely as being responsible for handeling both our e-mail and our telephone communications towards our more than 120 UK clients- something they utterly failed to do. They market themselves as a reputable, internationally renowned firm providing a serious "virtual office" prescence to clients worldwide.
However, a background check - still also in progress by our solicitors - so far indicate that this company is little more than a boiler-room scam. I would - at the strongest - therefore like to discurage any fellow serious businesses from taking use of their services.
AW Schulz
WS Holding
The complaint has been investigated and resolved to the customer’s satisfaction.
Is European Business Center / MailboxUK.com Legit?
European Business Center / MailboxUK.com earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for European Business Center / MailboxUK.com. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
European Business Center / MailboxUK.com resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
European Business Center / MailboxUK.com has claimed the domain name for mailboxuk.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Mailboxuk.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mailboxuk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
The European Business Center / MailboxUK.com website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
Mailboxuk.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from European Business Center / MailboxUK.com.
However ComplaintsBoard has detected that:
- European Business Center / MailboxUK.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to European Business Center / MailboxUK.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- Keywords related to scams and fraud were identified in our analysis of European Business Center / MailboxUK.com website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
European Business Center / MailboxUK.com Reviews 0
If you represent European Business Center / MailboxUK.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of European Business Center / MailboxUK.com complaint handling
-
European Business Center / MailboxUK.com Contacts
-
European Business Center / MailboxUK.com phone numbers+44 192 420 0580+44 192 420 0580Click up if you have successfully reached European Business Center / MailboxUK.com by calling +44 192 420 0580 phone number 1 1 users reported that they have successfully reached European Business Center / MailboxUK.com by calling +44 192 420 0580 phone number Click down if you have unsuccessfully reached European Business Center / MailboxUK.com by calling +44 192 420 0580 phone number 0 0 users reported that they have UNsuccessfully reached European Business Center / MailboxUK.com by calling +44 192 420 0580 phone number
-
European Business Center / MailboxUK.com emailsinfo@mailboxuk.com100%Confidence score: 100%Support
-
European Business Center / MailboxUK.com address6 Thornes Office Park, Monckton Road, Wakefield, England, West Yorkshire, WF27AN, United Kingdom
-
European Business Center / MailboxUK.com social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Recent comments about European Business Center / MailboxUK.com company
Fraud
Advance Care
1 review
AbsolutelyNew, Inc.
2 reviews
Adesso Valve / Maasdam Valves
6 reviews
ACE Investors
2 reviews
Golfsmith
7 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
The comment from stinkywinky has been reported by Stuart to the police now because someone called saying they saw this comment here.
It is very bad taste to flame people like this, people who come online and think they can say all the crap they want without consequences.
Whoever reads these posts please note these rumors are false, posted with ill-intent by people who enjoy talking crap hide behind computer screens thinking it will all be anonymous.
I'm at this moment working from European Business Centre offices until December and been here since June plus am not hiding behind a screen or being anonymous. Anyone interested please do check my company website:
http://www.multiuniversal.com/
or my blog, which I just started this week so it is not very complete yet:
http://www.brunodomingues.com/
Regards,
Bruno
AW Schulz, was that you? http://blogs.mirror.co.uk/cgi-bin/mt425/mt-search.cgi?IncludeBlogs=49&search=Shady+%22multi-million%22+banking+web+liquidated+ ? Your story smells indeed, a "financial adviser" relocates to small Wakefield? Why wouldn't you have gone to London? One part of the story however appears to have some traces of truth - "the person answering the phone seemed to be under the influence of alcohol." - Stuart Poppleton is often seen in the Red Kite Pub in Wakefield during business hours...
It is sad that people do defamation this way.
Lawsuit being prepared in 2009, it must take years to prepare then because no law suit was issued until now and we're in 2011.
There are also some inconsistencies in this complaint:
1. If the clients previously contacted another number, wouldn't it be common sense if they were unable to reach that new UK number, they would call the previous number on record which they had for years as stated in the complaint?
2. The person being under the influence of alcohol is ridiculous unless you know drunk people who work in offices? :-) I think the issue might have been the West Yorkshire pronounce which can be hard to understand for outsiders. Quite strange that your clients are unable to distinguish a tough pronounce from a drunk person. If you ring HMRC which is the tax authority in UK, all their call centers have people from India, Pakistan and other countries, then you will see what I mean! Even I am unable to understand them sometimes... lol
3. So your clients are willing to testify in court for having ring a number and being unable to reach it... right.. but then they actually preferred to go elsewhere rather than find another way to contact you? Sounds very unlikely the client who preferred to find someone else to provide the service would testify in your behalf for anything.
The whole complaint is full of exaggeration and nonsense. Am sure you had some issues which were unexpected, failed to verify yourself that the telephone answering service had the quality expected before putting your entire business on the line for it... then blamed every problem in your life to the company who provides the service.
You are the one who could be sued for defamation for posting a complaint that does not reflect reality.
I too have had a terrible experience with European Business Centre! I would never use their services again! To sum them up, I would have to say, 'UNPROFESSIONAL and INCAPABLE'!
I am a client from European Business Center and never had any problem with them, have been in their office a few times too so I guess there must be some kind of confusion? I mean if you never even went to the Wakefield office and you claim its a boiler-room, whatever that is?
Beware that difamation is not a good thing either...