Evolve Bank & Trust
Reviews and Complaints

My social security check was sent to this bank with the last four of the account number 2741. I did not have it sent to this bank or the account it says it is being put into. I found out about this by logging I to my social security account online. I don't know yet who sent it to this account. Nor how they got it. What can I do to get it back. My information to Contact is

Billy McCutchan

[protected]

I will have to file a complant with the FBI and Rally Credit Union

It will be for FRAUD and a Felony, if funds do not come to my account.

Funds should have gone to me

Thomas C Stowe Jr

Rally Credit Union

Routing# [protected]

Account# [protected]

Instead of:

Social Security (Retirement)

Current Direct Deposit

Bank or Financial Institution: EVOLVE BANK AND TRUST

Account Type: Checking

Account Number: x4660

Let me know ASAP

[protected]@live.com

[protected]

I have been a driver with Sparks delivering for Walmart for over 2 years. I go out and I work for my pay. Sparks sends my pay to an app called branch which is handled by evolve Bank. Well on May 26th I did a transfer from my Branch app to my checking account which I always do it to the same place my checking account. This particular we could ask me if I wanted it instant I needed the money a little quicker than 3 to 5 business days so I said yes. Well evolve bank transfer the money to a card that has been attached to my branch wallet. This card does not belong to me I have no idea how it got added to my wallet. My pay wasn't much this week it was $226. 22 cents. I have repeatedly emailed and called branch they will not investigate into this all they say is we paid you. No they didn't pay me they paid somebody else my money. They keep saying my situation is resolved no it's not resolved I never got my pay for working. I have repeatedly tried to remove this card from my wallet it is not possible we are not giving an option to delete it. I didn't realize this happened because I asked for instant transfer until just recently went again I needed my money a little quicker so I agreed to the instant transfer. Well the next morning I look at my checking account my money is not there I go back to the branch app and see that they transferred it to the same card all I have is the last four numbers it doesn't give me any other information what bank belongs to nothing. So here I am two weeks of pay that I didn't get.. again I've been trying to get my money from the first one for 2 months evolve Bank is a bank but they will not tell me where this money is tell me what bank it went to nothing all I have is the last phone numbers of a card which does not belong to me. I had to fill out a dispute form which the dispute form is nothing to do with our pay it is to do with merchants credits. I was told over and over again to fill it out so I did I get an email back saying that I may not get a credit depending on their decision. What decision it is my money they are a bank they mishandled it . They sent my money to somebody elses card . How are they not responsible to fix this. Or at least provide information to me on what bank it is maybe even a full account number. I used to be very very dominant delivery driver for Walmart/Sparks. But now because Walmart Sparks wood allow such a irresponsible Bank to handle their finances for their drivers I have cut way back. Because why work I'm not getting my money. I know it's only a little bit over $400 that I'm talking about but still it's my money I worked for it. Spark says they can't do anything about it because they don't handle the money they just transfer it to the evolve bank branch apps after that it's Branch's problem. Well it's not Branch's problem as far as they're concerned. It's got to be somebody's damn problem it's my money. I've done over a thousand deliveries for Walmart and I'm only one driver. I'm just amazed at Walmart would allow such a irresponsible Bank handle the driver's money.

I need help getting my money nobody seems to want to help find out where this money went. I promise I will start a lawsuit against everybody involved just to protect other drivers from this happening too.

Somehow and someway, Evolve Bank & Trust was added to my Lyft account and took withdrawals totaling an estimated $1500.00 over a 3 day period. Lyft has not been able to help me. Lyft has told me this new bank information was added to my account May 5th, 2023 and it’s out of their control. I just read these complaints and want to add to it. At this point I’m not sure what to do. Seek legal counsel or go to ABC news on your side? Maybe both? The picture shown in my complaint has the top 3 withdrawals of express pay going to a different bank. Totals are May 5th $278.58, May 8th $175.90, May 8th $476.48

Evolve took my bonus check from my job and used first state bank as a cover my check was 1500 dollars I had no idea what was going on I want my money back they claim they are a credit building company but there not they waited til they new Walmart bonus we’re bout to pay out and took money I have been on phone all morning and finally tracked it down to this company evolve who I never heard of please help

In closing on a transaction of $35,153.00, I discovered a large sum of my money was transferred to the wrong Evolve account holder. To try and recoup the funds I had to leave a message on the Evolve fraud line. After a few days I received a phone call from the Evolve fraud department and they told me they deal with more than 200 banks under their company umbrella and the request had to go to a different fraud department. It's been over a month since the case was opened and no word from Evolve. I've filed a police report in a last ditch effort to try and recoup my funds.

On October 30, 11pm I went online to search for reviews of places to borrow cash for gas so my husband could get back and forth to work. After downloading Dave’s app, I had to set up with my email ([protected]@msn.com) and phone [protected]). Then it asks for your bank and debit card. I linked both and tried to borrow $75 only to be told it would only be transferred to my bank card not our bank account. My husband needed the cash not me.

I immediately contacted Dave’s support to unlink our bank account and to unlink my debit card. It’s October 31, 2022 and I’ve yet to get a response from anyone. I’ve emailed and emailed them countless times since last night.

My husband is filing a complaint with our bank today in regards to all of this as well.

I was scammed. The Evolve bank accepted a wire transfer from my bank, Wells Fargo, on Aug 16. It was for 32k, derived from an incredible scam. I called Evolve within 30 minutes of the wire going and told them of the fraud. The girl who answered the phone transferred us to the Fraud Dept and we explained the scam. That was a week and 6 calls ago. The Pondu Group’s name and account number were provided to the Fraud Dept, namely a girl named Tarria at [protected]. She is not calling us back. We’ve filed a report with the FTC and our local police dept. Please, we need your help. My number is [protected]. Linda Balash

I downloaded Yotta about 6 months ago.I finally was able to deposit money there in may I used my debit card 3 times and they locked my account I have almost 2000$ in it since the middle of may and haven’t been able to get it back.i have tried numerous times to get in touch with them to no avail.I’ve tried to get in touch with Evolve bank and trust to no avail.i want my money back.they are the worse company or bank I’ve ever dealt with

HOw did Evolve bank get on my social security deposit info..
My September deposit was MIS directed to them?

I had a direct deposit go through on February 7th that took 11 business days to be verified business days. On the 23rd the day of verification should have been completed I never received it. It's through Dave mobile banking for humans but there sister company is evolve Bank and Trust I have tried every day to get my payment I have all my emails to prove this I am very VERY FRUSTRATED they keep giving me the run around now the company it came from with no problem emailed me the proof it went through

Last year I was enrolled in the budget drafting program and have been on time with my payments every time, without fail. One day, I called and enquired about what happens if there are 3 pay periods in a month, and if people ever get the advantage of that extra week?
Well... Whatever genius I spoke with took it upon themselves to remove me from the program without my knowledge, or permission.
I have since had several phone calls with random employees trying to explain what happened, and how it is not possible for me to re-enroll with $1500 in one payment to get back on board. I've already paid the $1500 to enroll last year, and shouldn't have to pay again, seeing that it was evolve's error by removing me from the program to begin with.
I have continued paying bi-monthly, on time, $500.00 each pay period, regardless.
Now, you've started sending my checks back, and charging me late fees stating my check didn't total $1, 000.00. I actually returned the check back to you, to deposit, explaining all this.
Please resolve this issue, as i'm very dissatisfied with your company, and am actively seeking another mortgage lender if this issue doesn't go away.
Please re-enroll me into the budget drafting, as i'm a good reliable customer, never miss a payment as long as you stop rejecting my checks! I've never had a company reject a payment directly from bank of america bill pay!
Please allow me back into the program, without charging me another advance month's payment, and stop this stressful, unnecessary game.

I look forward to speaking with someone who actually has the answer I need to hear! Very disappointed customer who won"t be singing your praises unless some serious changes with my situation is made.
Thank you.
Alexia Christos
6507 Omoko St
Panama City, FL 32404 (property address)
[protected]
alexia.[protected]@hotmail.com

I started talking with them on May 20th, on May 28th I had a contract on a house and the process started. I was told over and over it would only take a week or 2 to get the process completed. It is now July 22 and still no closing. No explaination or appology from Evolve, just a "not our problem". All from Office Manager, Lender, underwriter, and processor. Now we are rented a home since we closed on our previous home. Costing us $100 until we can move into our new home. And again, Evolve said, "not our problem"

This utah based company was suppose to help and assist me on real estate deals plus enroll me into there mentoring program which was suppose to be only for a certain few people so I gave them a investment fee of $7500 dollars whiched should have gave me access to more people and services they said it offered but i never recieved any extra help or any services the contract listed. I only got broken promises and found myself leaving voice messages on peoples answer machines with no return calls i have tried speaking to there support line as well as owners matthew easton and sean but seem to be getting no where with them.. at this point they are becoming very unprofessional and i cannot trust them or there services. i just want a refund or all services that are listed on the contract met to the fullest.!

I was in the process of securing a new mortgage when sometime during the process Evolve acquired all the assets and pending loands of the original company. Didn't seem like a big deal at the time. I received a payment book from Evolve (hadn't seen one of those in years) and again didn't think it a big dea. I began trying to track my account on line - not an option. They had quite an elaborate web site - but only to make payments from. I called Evolve and got what appears to be the only accountant on staff - very snarky. She notified me I could call any time and she could give me the information I needed. Maybe it's a small thing but I have two homes and I check the statements monthly to make sure all payments are received and applied appropriately.
Evolve has now sold the servicing of loans to a 3rd party. They do have a website to track on payments - which was wonderful - except that they have no history prior to the date they assumed servicing. I received an annual escrow adjustment and three months later I received a 2nd one. Total monthly change = $60. I have never experienced such a jump in all my years of home ownership and i certainly have never received two in the same year. I contacted the servicing company - taxes and insurance have not increased - in fact insurance went down. They informed me that they did not receive enough of a balance from Evovle when they took over. I said this is a problem since my deposits have been made regularly. They said they would look into it and three days later I got a copy of the new - but same ecscow "analysis". There are no managers, supervisors or anyone capable of making a decision. I told them I'm not paying it and that they may have the home back - as i have another. Their automated complaint system resulted in one response telling me how to get a pay off balance - issue was categorized as reslved. I wrote again and was informed "it was illegal" not to pay the mortgage. That issue was marked resolved as well. No one is capable of addressing what appears to be the most basic of "servicing" questions but there is no dealing with this company. Apparently when they run short of cash they issue out random increased billing statements and assume there's nothing anyone can do about it. Run - don't walk away from this company. They are like ghosts and there's no accountability and they don't mind letting customers know that they are foolish to expect any.

We were supposed to close on our home almost two weeks ago. This bank frankly does not care and is dragging their feet, not communicating with us and not providing any service or answers. The buyers and sellers have both done everything they can do and the bank is just out to lunch. Calls have been made, paperwork submitted, requirements met, title work done, every single person has done everything they needed to do in time to close except this bank. We do not have preliminary sellers figures yet, lender package? NOT DONE! HUD Approval NOT DONE. Oh, do we have a closing date? NO! Was supposed to close on the 10th and what do we hear? Crickets. Zip! Meanwhile, airline tickets are purchase, the UHAUL has been rented, things are packed in boxes and three family are being held hostage by this &^$# lame incompentent bank! DO NOT DO NOT do business with them. It will cost you money and time and frustration. NEVER do business with a bank you've never heard of, stick to the local tried and true.

I was looking for a Winter Solstice card and found this site. I thought it would have some interesting stuff that is not focused on religion. Unfortunately what I found was a lot of hate towards religion. They say it's "witty" or "clever" but in fact it is just religion hating. I am not a religious person, but I don't hate people who have faith in their religion. I had to leave the site after a few moments because of the vile attitude. The solstice card I originally pulled up did not have anything to say about the solstice, it only ranted about their hatred of God. Very, Very Sad site.

I was duped by Evolve Bank and Trust. Discouraged by previous mortgage company LSI Mortgage Plus, I contacted Evolve B&T in Carrolton, TX. Guess I'm doubly duped. Sent all my sensitive info: social security number, tax forms for 2 yrs, employment history. Spent $450 for yet another appraisal. Closing supposedly in a matter of weeks. As time grew near, I was told by Chris Hill, loan officer, they could only give me a fraction of cash out refi and pay off my credit cards. Asked for refi only. Was told twice in 2 days, "I'll call you back in a half hr"...NEVER HAPPENED! Was told, which sounds fishy...I deducted education materials on my taxes (college instructor) which makes my salary go down. Granted my salary is not high, had stellar credit. Quoted Fannie Mae rules...not sure if it's correct or not...never heard from CHRIS HILL, and I'm out $450 AGAIN! SWINDLERS or unethical at the least. Now I regard loan refinancers in same category as other ruthless businesses.

This Bank Evolve bank and trust is the worst to do business with.
I have been trying to refinance my house with this bank and after they told me that i would have
no problem refinancing and after they asked me to pay 350.00 dollars for an appraisal and an additional
80.00 dollars for a payoff fee to my current mortgage company, at the end they are unable to refinace my property and right now I am out all this money and not very happy.