Excelsior College
Reviews and Complaints

I have been treated terribly by this "college", now "university". I have a learning disability and despite having the required paperwork proving my legitimate ADA approved needs, I can't get any assistance with clinicals. I have attempted to go to nursing clinicals 5 different times with something in my paperwork always being rejected. I was mocked by the Clinical Experience Team when my Acedemic Advisor forwarded a personal email addressing my concerns on the way they interact with me. I was bombarded with impossible tasks to complete in order to attend clinicals, especially for someone with a disability. I have 3 classes left, just clinicals, and they made it impossible to finish my degree.

Where is the accreditation commission for education in nursing, why is the school being permitted to continue to offer this program when they can not meet the needs of the student body paying them for the education? What college any where would think of allow the students to complete all courses and wait 7-12 months before they take their final exam to get their diploma?
Where is the new york attorney general? Why are they allowing this school to continue to operate under such fraudulent premises? They are taking money, they are promising a program, but don't tell you about the wait until you are completed with all the course work and paid $10k in tuition! State boards of nursing are forbidding graduates from licensure! Because of the lack of pass rate and ineffective training practices.
Where is the sec? How can the school be permitted to do business in such an unscrupulous and deceptive way? The consumer here hard working people living paycheck to paycheck and trying to make a better way for themselves and their family. Working class people being ripped off.
Where is the first law firm who saved the students in 2014 and won the first class action lawsuit against this scamming deceptive company, who was doing business with the college network. The same company who was kicked out of pa by the pennsylvania attorney general, for their scam, and then they set up in business again in indiana, now the indiana attorney general is filing suit because college network took $10k from students wanting to attend excelsior, now closed up and the students are faced with getting loans and repaying for the testing exams, all the while that was the reason for paying college network. College network is closed!
Sign up to be named in the lawsuit against them by filing a complaint
On the indiana attorney general website.
Please, tell everybody! Stay away from excelsior college
It is a horrible scamming program !

I recently failed the CPNE over stupid, subjective things. I performed all assessments, skills, and interventions perfectly. Only one guy passed my weekend and he failed to identify one of his patients! He was a black guy, so perhaps they needed more blacks or more men to pass. I'm not sure, but I do know that I did identify all of my patients. Before I even flew home, there was already an email asking me to pay another $2275 to retake the exam. I would like to join or start a group for a class action law suit against Excelsior. I don't want others to suffer the financial blows and waste of time and money that I have endured. Please send me an email if interested. My email is [protected]@aol.com.

I am in bullet /brief mode so bear with me here: Finished all exams, been in healthcare almost 20 years, I know what I'm doing but, for Excelsior College, that seems to be a problem!

I went to the CPNE exam with a note in hand from the Dean: I'm allowed to eat. I tested twice before and became so weak and lethargic from not being allowed a break to eat even though they claim they do allow, it depends on their mood, if they like you or not!
With note turned in (from dean) I am denied for the next 10 hours food. I became so out of it i could not do much, migraine so severe i thought i was having a stroke, I failed the last pt care (pcs) which they state I was several minutes over that was actually taken time out (so I thought!) to go to the other floor to ask permission for my food bag which I was denied! I Walked all the way back and the time I lost (to the minute!) was what they failed me by!
IVP failed by 10 seconds! ...their table was situation that much rolled off so one did roll off and I re-drew, aseptic. " you did everything right”, they stated, “you just ran out of time by 10 seconds"
Almost 10 years later and over 50 grand that cost me my RN ...everything i did "was correct" i ran out of time (growing lethargic by the hour ...i fought it so hard but...they knew my weakness was my BS and they used it) …..
They later denied it and stated I had over an hour break. Wrong! I was told not to leave that area someone would come get me for my break! they knew my food bag was on the bottom floor yet they played such a game to make sure I didn't pass and the one in charge of my cpne was a specialist in diabetes so she knew exactly what would happen by denying me a break to eat food and these are the master degree educators your future lies with--They mastermind in crime and corruption in addition to this and above all-- what a noble field tainted by these evils who stole all that hard work away from me and thousands of other students who lost so much!
Shame on the BON for allowing them to even test for clinical because it is the most corrupt operations I have witnessed in my life!
The exams before this? they plugged my lines and took me on walks to burn my time, shook my table at the drip station and burn my time? omg, when I should have been documenting my examiner made me stop and get up to “return blood pressure equipment to the floor! why I asked I have only 5 minutes' left! Her reply? “In case anyone needs it” I begged for the examiner to stop doing this to me and her reply was "this is the way it goes"
If you don't do exactly as told? they will have you removed and probably arrested who knows!
I PRAY SOMEONE STOP THEM FROM THE CPNE because if so they will crumble as they make their killing here after stringing students along, misinforming them and even lying.
This is not a school it is a CLEP program and in no way should they be allowed to call your clinical as it is not a teaching clinical it is a CLEP that is CORRUPT! I could easily pass a CLEP clinical but this is not the case! It is a game to fail whoever they choose to make them PAY AGAIN AND AGAIN!
it needs to be replaced with clinical rotation at the student's home area by those unaffiliated with Excelsior! every student who failed in that class action law suit should have been given the opportunity to do a clinical rotation in their home area! And all their money should have been returned in addition to the grade "F" removed from the transcripts! it was VERY WRONG to do anything less. The courts should have taken this more seriously than they did it was such a loss to the healthcare system of thousands and thousands of honorable student nurses who should have graduated!
No time for spellcheck-- in a rush! I hope this helps, it was only some highlights of my personal PTSD with this house of corruption!

I moved to Texas from California to complete my LVN to RN program since California's nursing programs are highly impacted. I told the recruiter my plan was to move back to California once completed. The recruiter told me that would be fine because this is a 'National' program. Ten months into the program, a friend of mine at work told me that The College Network is a scam. I looked up my program through Excelsior College on The California Board of Nurses website and there was a statement on their page that 'As of December 2003, The Board no longer accepts students who graduated through Excelsior College.' Basically I've spent 10 months studying and paying for a program that is of no use to me. I am now making plans to move back to California asap to work my way through the community college system and get my degree. The college network refuses to acknowledge the mistake of their recruiter knowing this program would be useless to me. They refuse to refund me the over $6, 000 tuition. I have filed a complaint with the BBB and will keep posting reviews until this matter is settled. DO NOT FALL FOR THEIR PROGRAM! Because there are no clinical's to go along with the theory courses, this program is not acceptable in most states. SCAM SCAM SCAM

Students of any school do not only have student rights, but they also have consumer rights as consumers of services provided by the school.

Consumer rights may be broader than student rights. Know what your rights are, and what actions you can take under each right. If you believe that an institution has ripped you off, or has deceived you, file a complaint with the Attorney General Office of the state where the business is located.

But first, file a complaint in "general terms" with the business. Don't give out too much details to the business about things that you want the Attorney General Office to investigate. This is a very important strategy. If you do, the school will cover up their mistakes, and the Attorney General Office might not find anything wrong with the school's conduct.

In dealings with students, many institutions are not transparent with their students. They feel that students are stupid. They feel that they can kick students around. Don't let them kick you around, because you are not a ball. You are a person, a human being. Some schools or institutions want to use you as a means to their end. Don't let them do that to you either. Be aware of your school's environment.

Remember, schools and institutions have years of experience in deceiving their students, one way or another. For example, some schools have teachers that teach. Other schools have professors that facilitate. Know the difference between "teach" and "facilitate". You want to look for schools that primarily teach, and not facilitate.

In dealing with instructors, you must always deal with them with great suspicion. Some of them are stupid. And the reason why the schools employ them is because they have an "impressive" resume, and not because they are smart teachers. A teacher with two master's degree and two doctorate degrees (PhD) will most likely get the job vs one that has only one Master's degree.

Industry experience is very important. Some teachers have no industry experience, but they teach upper level courses. Be critical of these kinds of teachers. You will learn very little from them. Why? Because their experience is only "book" experience, and not industry experience.

Finally, do NOT rush, as many students have made, into enrolling in any college course. Find out first who teaches that class, and what is his or her industry experience. If all what he has is a PhD degree, don't stop and stare at him. Pass him by, because most likely he is not interested in teaching you anything other than getting his pay-check.

Excelsior College is in the planning process of deleting all the college credits that I have accumulated with them since 1980 because of the complaints that I have publicly filed against them here. They charged me with violations of students policy.

I want to set up a personal legal fund for my defense. I know I will win in this case.

I have read hundreds of complaint filed by students who felt that they were deceived by Excelsior College. Well, here is your chance to make them listen to you. Those who felt that they were deceived by Excelsior College, please join me in this action together.

Help me set up this legal fund. You may contact me by sending an e-mail to [protected]@aol.com, or call me at [protected].

When you go to your office each morning and you find that you have to defend the lies and deception of Jamey Heit, PhD, a faculty member of Excelsior College, and that you are directly and indirectly engaged or involved in the practice of lies and deception; it's time for you to immediately leave Excelsior College, regardless of your position or salary.

You should follow my footsteps, my example. Decades ago I used to work for a Medical Doctor as a Physician Assistant. After I worked there for a day or two, I found out that he has no good ethics. He likes to lie and cheat insurance companies, such as Medicaid, Blue Shield, Blue Cross, and so forth. He requires me to order unnecessary expensive MRI tests on all patients that come to his clinic, regardless of diagnosis. He has a large MRI trailer parked in his rear parking lot with its engine continuously on.

He paid me really well for ordering MRI on patients with ear pain, sinus problem, migraine headache, rheumatoid arthritis, knee pain, and even chest pain due to coughing. I told the Medical Doctor that I cannot continue to practice like that, but he insisted that we have to do the MRI tests because we don't really know what actual problems the patients may have. When I don't order the MRI tests, he reprimanded me.

In the meantime, my conscience continues to bother me. I cannot sleep well at night.

The following Monday I did not return to work. I did not call either. No parting words, no goodbyes, nothing.

Leave Excelsior College while you still can maintain your good conscience. Pack up you purse, handbag, briefcase, and look for the nearest exit and leave while your conscience is not too far corrupted.

Do you know that Excelsior College actively engages rubric scoring and lies to discriminate against me, their student? In other words, they are biting the hands that feed them! Do you bite the hands of your mother who feeds you? That’s what they are doing to me; bite my hands that feed their mouth with my $1, 400 tuition for a useless course that was forced upon me, a Liberal Arts Capstone course, or otherwise I could not graduate. I call this intimidation and retaliation.

This Capstone course offers nothing new to me other than the Power Point concept. I know about tolerance, but some of their teachers don’t. I know about critical thinking, but their teachers don’t. I know about ethics, but they don’t by the fact that they try to cover up lies by covering each other’s butt. They preach what they don’t do. They teach many different courses in ethics. I guess those ethics courses are for students only, and not for Excelsior College teachers, their Provost, or their President.

For example, one of the main complaint issues that I have filed with Excelsior College is on discrimination; specifically, with regard to assignment M5A1 (Power Point Outline) and M7A1 (Power Point Presentation). The contents of both are significantly identical, but for M7A1 (rubric scoring) I received 85%, but for the M5A1 (non-rubric scoring) I received 93%.. I asked Jamey Heit, PhD, the class instructor, to convert the M5A1 into a rubric scoring form. But he refused!

What is he trying to hide from me? What is the Provost and the President of Excelsior College trying to hide from me? I have sent them copies of my complaint about these issues, but they ignored them as if these problems were never addressed in my complaint, that they don’t exist, or simply play dumb! Why are they discriminating against me? Again, what are they trying to hide from me? Where are their ethics?

They play dumb and sent me blank rubric forms, which to me is a form of harassment. Why? Because, that’s not what I have asked for; I have asked for rubric scoring of M5A1, but they sent me blank rubric forms. I did not ask for these blank forms.

San Bernardino Valley College (http://www.valleycollege.edu/) offers a one semester class in Power Point skills. Riverside City College (http://rcc.edu/Pages/home.aspx) also offers a one semester class in Power Point presentation. All Junior Colleges offer a one semester course in Power Point.

Excelsior College, on the other hand, offers cheap “links” that are useless, old, obsolete and don’t work, all in one weekend. They must have assumed that I am a Power Point PRO.

I believe that I have been deceived by Excelsior College. I believe that I have been discriminated against by Excelsior College.

If you plan to take business courses, get your degree from a college or university that is accredited by AACSB (http://www.aacsb.edu/), such as the University of South Dakota (http://www.usd.edu/). Also, the tuition there is much cheaper than at Excelsior College.

Excelsior business courses are not accredited by AACSB. They are accredited by IACBE, an accreditation agency less known and with much less prestige than AACSB.

If you want to know more about Excelsior College, read the postings in this Complaint Board.

Finally, don't forget to wear a body camera when you take the CPNE.

If you are planning to take the CPNE test in the future, remember to wear an unobtrusive BODY CAMERA during the exam. Don't let them rip you off with their CPNE.

I wish you the best. If I can help you, e-mail me to [protected]@aol.com.

I am as close as your computer.

Mr. Donald Trump says that our leaders are stupid! He was right. They are stupid. Why are they stupid?

They are stupid now because they are too stupid when they are in college long time ago. They don't learn anything from their teachers because they are too timid to ask questions and get answers from them.

This is my complaint against many students. They are too scared to ask challenging questions to their college professors. I ask questions all the time. For instance, my last college professor at Excelsior College, Mr. Jamey Heit, PhD, loves to peddle certain concepts, such as tolerance, critical thinking diversity, communication (debate), and ethics. He thinks that we should tolerate everybody without exception. That's what he was told to say by the course developers. I disagree. I asked him, should we tolerate ISIL/ISIS? He has no answer for me. He wrote to me in one of his weekly posting that I should ask my classmates. He gets paid to answer students' questions, but he wants students to do the answering for him. On the question of critical thinking, I ask if critical thinking is so great when President Bush ordered our troops to invade Iraq and Afghanistan, why is the situation there now worse then before we bombed Iraq and Afghanistan? He has no answer either. I brought up questions about diversity, etcetera, all unanswered. I paid a lot of money for his class.

I have a lot of unanswered questions while I was in his class. And so do some of you, particularly with regard to the CPNE. I think the reason why students have problems with CPNE is because they are too scared to ask questions. Let me help you...

Have you ever thought of wearing a body camera during the exam? You can rent one. Don't get one that is the size of a pint of milk. Get a small one so it is unnoticeable. No Excelsior College professor can ever make money off you again when you are wearing a body camera. Make sure that you say to yourself whatever you are doing during the exam, as evidence.

I am intimidated by none - MD, DD, or PhD. I ask questions all the time, and so should you.

One of Excelsior College method of deception to get students to enroll in their course is not by notifying students at the beginning of the course, prior to enrollment, what prerequisite is required for successful completion of the course, but toward the end of the course. This method of deception is a common daily practice at Excelsior College

For example, prior to enrollment in their Capstone course, Excelsior College has never told its students that knowledge of Power Point Presentation is required for successful completion of the course (see attachment). It was toward the end of the course that students are made aware of the Power Point requirement. By that time, however, it's too late for students to drop out of the class without forfeiting their $1, 400 tuition that the school has already collected at the time of registration.

Consequently, some students incur losses in terms of their report card status, and other losses.

Think more than once before you decide to enroll with Excelsior College. They have lots of tricks up their sleeves, or skirts.

I have recently taken a class from Jamey Heit, PhD. He teaches the Liberal Arts Capstone course at Excelsior College. The class that he teaches covers diversity, critical thinking, ethics, communication (debate) and tolerance. He is RUDE. I asked him, how can we tolerate ISIL/ISIS when they want to separate American heads from their bodies? He refused to answer me. Isn't that rude? I paid Excelsior College $1, 400 each class. And instead he tells me to ask other students. The other students don't get any part of my tuition money. He, Jamey Heit, does.

On the topic of critical thinking, I mentioned in my posting does President Bush not use critical thinking when he ordered our troops to invade Iraq and Afghanistan. The situation there now is worse than before we invaded them. How about Vietnam? Did our leaders not use critical thinking before we bomb Vietnam and consequently lost thousand of troops. Did we win the war? He did not answer my question either. How could he sleep at night with guilty conscience? He took my tuition money, did he not?

I have read remarks here from one or two students who said that Excelsior College is a good school? The reason why they say that Excelsior College is a good school is because they don't know that they have been ripped-off. Try and ask Jamey Heit questions that he could not answer, and he will take points off from you, from an A to a B grade, as he did to me.

The light in his head is so bright that it blinded his brain.

If you are enrolled with Excelsior College, don't ask your teacher questions that he/she cannot answer. If you do, points will be taken off from you. For example, I have just completed a course called Liberal Arts Capstone. My teacher, Mr. Jamey Heit, who has a PhD degree in Literature and Religion from Glasgow loves to peddle his commodities called tolerance, diversity, logic, ethic, critical thinking, and communication (debate). But, he is not a good "salesmen". If someone asked about the product that he peddles, he could not answer. For example, on the subject of tolerance I asked him can we tolerate the Muslim terrorists ISIL/ISIS? He could not answer me. On the subject of critical thinking, I stated that if critical thinking is considered so very important, what's wrong with President Bush's critical thinking when he invaded Iraq and Afghanistan? The situation there now is worse than before he employs his critical thinking.How about the former President LBJ who ordered our troops to bomb Vietnam? Did we win the war? He could not answer that either.
On the subject of diversity, I stated that diversity will not work in America unless we play by some rules.He, on the other hand, believes that no rules are needed. We show our tolerance, diversity, etc. blindly. That's what he believes. Does that make sense? Is that logical?

I think the light in his head is so bright that it blinds his brain.

He wants you to follow him at Twitter. Don't follow him, you'll get lost!

There are better colleges with smarter teachers and cheaper tuition than Excelsior College.

Capstone Course is the last course that Excelsior College students have to take before they can graduate. If you are in the Liberal Arts program this year, Power Point Presentation is one of the assignment that students have to submit and is worth 30% of their total grade. Power Point skills, however, is not a prerequisite for the course, and the teacher does not teach Power Point skills in class. But, the teacher expects students to do well in the Power Point Presentation, or they will get an unsatisfactory grade. Teachers assume that students are experts in Power Point skills.

I believe that it is wrong for the school to expect students to know something for which they have never been taught or trained, and then to punish them if they don't perform to their expectations.

I have been a student of Excelsior College for some time in the past.. This school used to be a "quality" school when it's called Regents External Degrees. After I have been absent for some years, I have returned to take some classes from Excelsior College. Whatever the word "Excelsior" means, the school is anything but excelsior. Their teachers have PhD degrees and are teaching classes that have nothing to do with their education. For instance, I took a class called International Economics. The instructor was very much against subsidies that our government gives to our farmers and automobile manufacturers. He believes that subsidies should be stopped, and is good for competition and good for the economy. I ask him what happens if as a result of withdrawing subsidies many companies will go out of business and we are left with only one car manufacturing company and one farmer? Is that not bad? Would they not have the monopoly on cars and sugars? Where is the competition when there is monopoly?

Most of the teachers at Excelsior College get their jobs at Excelsior College because they have PhD degrees. The degrees that they possess often have nothing to do with what they teach. For instance, I know a PhD teacher who has a degree in Literature but teaches social science. What does he or she knows about social science?

Excelsior College hires unemployed cheap teachers as long as they have PhD degrees. Avoid Excelsior College! Don't let them rip you off with their cheap teachers.

Advertised credit for certifications - 3 credits for PCCN, also verified in multiple emails, and assured by advisor and nursing department, that the PCCN will be awarded by three credits after sending it straight from AACN in sealed envelope with required information. After few months past and I required the update on situation - I was told, that credit will not be given, because this exam was not evaluated - without further explanation.
Now, if this happens with publically well known certification honored by employers, how can I trust that credit for exams would be given too, after I pay for exams and passed them? Would I be cheated the same way - told after the fact - hmmm, sorry, we will not give you credit, it was not evaluated

7-1-2014. I called the school today to see if I could get the actual courses I needed written down so I wouldn't be hit with other courses later on, I spoke with admissions on 5/16/14 and was told my sciences were expired... I took A&[protected]@ and micro in spring and summer of 2009. I was told that I had to sign up by [protected]. Which I wasn't... how convenient for excelsior... I spoke with a woman by the name of PATTY HOPE who refused to transfer me to the nursing department...This place is so ridiculous rude and totally unprofessional...

It's really nice that some of the post here are so wonderful. That's great that a minority can pass the CPNE and graduate. This is a complaint board. It is for complaints and this thread is for complaints about the CPNE. There is a need for us to speak about it and find a common thread with others. I had a terrible experience, if you didn't and can't empathize with me please don't critize me. Our experiences are just that. So please don't judge what you don't know and can't understand. Also if you are complaining about the people complaining about the CPNE, don't you think you could make another thread like "OMG! I'M SO WONDERFUL" to post on? This just happens to be the CPNE complaint thread, you are on the wrong one.