ExpungeAmerica.Com
Reviews and Complaints

Expunge america is owed by two lawyers KEVIN GRES AND KUNAL JAIN they partners in this supposed law firm expunge america. I paid in full $1800 6 months ago and have not done anything. No lawyers go to court for you Jodi McDermott lied and so did amber j. They electronically file your expungement they never returned emails or calls they give false addresses of the office the real office is in China town if anyone who has been screwed by them we are trying to start a class action lawsuit if interested contact me at [protected]@gmail.com do not use these criminals

Scam company. Dishonest company, from top to bottom. Don't trust this company, ya know?

They never handled my case. I ended up doing it all on my own with the help of the good Lord. I don't think these people at Expunge America are God-fearing folks because they lied to me multiple times over email and phone. After finding out from the courts that Expunge America never worked on my case, I was relieved that I took matters into my own hands and made an appointment by calling the courts myself. Honestly, people don't need Expunge America since they don't do any work for cases anyway. They just took $1,600 from us for services they never provided. Today, I finally spoke to someone who claimed to be a supervisor, and he said he would give us a refund. Still waiting... U.S. Navy K and R.

This law firm don't follow through with their promises to their customers. They also didn't file the correct petition. They overcharged me. Also, they didn't give me a refund. They are complete scammers.

I gave this company my money like 8 months ago to get rid of my record. They said it might take like 6-10 weeks, but they haven't done anything yet. All they ever say is that they're working on it. These guys totally scammed me when I was in a tough spot.

I gave Expunge America $600 on 4/26/22 to get rid of my DUI on my record for a job chance. They said it would take no more than 3 months, but it's been 6 months and they haven't done anything yet. I lost out on a job because I was waiting for their fast service. I want my money back. They gave me this file number: File Number KWXUYHESIW15411.

This company said they would take care of my issue for ***. They claimed they would expunge my record yet they haven't done so. I haven't received any updates from this company at all. I keep calling and there's never anyone available. On their website, it claims that they'll update me every step of the way. Yet I haven't even been updated once. It's been over 6 months and this business hasn't provided me with any communication whatsoever. I'm simply requesting a full refund.

I hired this legal service more than a year ago, and I've had sporadic conversations with some people from this company. Now, their calls go straight to voicemail. I think this might be some kind of scam, I'm not sure. I've been waiting for over a year to get a resolution for an infraction that this company assured me could be quickly resolved. I need assistance in getting my money refunded. They promised a guarantee to refund the money if they couldn't resolve the issues, and they haven't. Please inform me of the next steps.

I called the company and told them I was on parole. I asked if they could help me with an expungement. They said yes and told me I could start right away because my job was at risk due to my record. So, I paid their full fee and now I find out that I am not even eligible for expungement because I am currently on parole. They promised a 100% money back guarantee, but now they are saying they will keep filing on my behalf forever to keep my money. However, during the screening process, it was discovered that I cannot have my record expunged while on parole, according to the law. Now, they are not even responding to my messages.

On or about April 9th, 2022, I was lookin' for expundment and stumbled upon expundge American. Their ads say they can dismiss your case in 10 to 12 weeks. It's already the middle of September, and I ain't had any contact with the cops since ***. I've been tryin' to be a productive member of society, workin' two jobs since ***. I'm exhausted. I need this company to do their job so I can get better employment, better housing, and even adopt a pet. My life has been on hold for way too long. I've called Expunged America multiple times, but they never answer and when they do, they're rude as hell. I feel so damn powerless with this whole situation. No follow ***, no updates. I can't even start my own business.

It's been like almost 3 years since I paid this company to expunge my record and they've been dragging it out the whole time. Every 6 months, I gotta email them and ask for an update or my money back, and they keep saying my case is still pending. In March, someone finally hit me up to send some extra paperwork to the court, but now it's the end of Oct and nothing's changed. It feels like they don't wanna give me my money back, even though they promised they would if they couldn't do what they said. I paid for their service in November and they said if they couldn't expunge my record, they'd give me a refund. For the past 2.5 years, they've been blaming the delay on covid, and then in March 2022, after I threatened to contact the ComplaintsBoard.com, someone finally reached out to me about filling out more paperwork for the court. It's October now and this company still hasn't contacted me. I just want my money back, man.

These guys are soooooo annoying! I paid in advance for a service they couldn't even legally do, like seriously? Expungements are only for criminal cases, and mine wasn't one! I asked for my money back, and they just kept giving me the runaround for weeks. It's just one dude running the whole show, and he's always "in court" or something. They tried to blame the trouble on me buying it for someone else, but that's a load of crap. So I had to fight them with my credit card, and guess what? They somehow managed to win the dispute! Can you believe it? They haven't done a single thing for me, not even a second of their precious time. On their website, they promise to give your money back if they can't get you an expungement, no questions asked. And they don't even charge you until they figure out if you're eligible. But guess what? They couldn't get me an expungement because they can't even do it! I DEMAND AN IMMEDIATE REFUND OF MY $499.99.

I hired the company in November to expunge two criminal cases from *** and ***. They said it would cost $800 per case, so I paid $1600. They promised to keep me updated on the process and said they would give me a full refund if they couldn't expunge my cases. But I had to call them after months of no information. When I call, they say someone will call me in a week. But the calls don't come, so I call back and they give me information about my case. Usually, they say the attorney has filed it and they need proof that I finished fire camp training. I emailed the *** service and they said the records are destroyed after 5 years. They only give me information about one case, and I never hear about the other case. They always say the attorney will call me, but they never do. The expungements are important for another case I have in court, and my attorneys, *** and ***, need these expungements or no expungements to continue with our civil matter. Now, I told them to continue without the expungements in the other matter and I respectfully ask Expungeamerica.com to give me an immediate refund like they promised.

On March 8, I reached out to ExpungeAmerica.Com to see if they could help me with my daughter's felony arrest, which was dropped and not prosecuted. Another company had told me that they couldn't handle a felony and that it could only be sealed after 5 years. ExpungeAmerica.Com advertised a rate of $599 with a money-back guarantee. The person I spoke to assured me that they could handle it, but because it was a felony, the fee would be higher. I paid $949.50 with my credit card and was told that the matter would be resolved within 5 months.

However, on the receipt/invoice, it stated something different, and I mentioned that I had informed them over the phone that it was a felony, and they had said it might take longer. In our continued correspondence, I received delays and excuses without any specific information about when the case would be filed or resolved. I submitted additional supporting documents but received no acknowledgment or feedback.

After 9 months, on December 14, '22, I finally received an email stating that they were unable to file the case. I replied, reminding them that I had specifically asked if they could handle a felony when I signed up, and they had assured me they could. Therefore, I requested a refund. The attorney who was handling the case apologized for any misrepresentation (PDF #5) and said she would ask the owners to refund my payment. However, that attorney has since left the company due to disagreements with their handling of cases.

I followed up with another email requesting a refund, but I have been ignored. I have tried calling the company numerous times, but their voicemail box is always full. I can't get through to speak with anyone. Even when I called the line for new customers, they just forwarded me to the same voicemail. It's clear that this company purposely misrepresented their services to get payment and then intentionally delayed beyond the 120-day mark to avoid refunding the money.