Menu
For Business Write a review File a complaint
EyeZy

EyeZy review: Eyezy mobile monitoring

G
Author of the review
7:49 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Honestly, I don’t even know where to begin. We were at exasperated parents looking to get a better solution to monitor our daughter’s social and mobile activity. No surprise, the sales associates made it seem so easy and tailored to our needs. We looked at countless articles and reviews and thought we had the solution we needed- but the experience never match the promises. From absolutely inconsistent and impersonal customer support where literally one time I was told by an associate that what I was sold “didn’t work” when I was trying to get what was promised to me, but instead given something else – to a refund department that rather throw all the friend print at me, then look at their Support transcripts and realize that we were promised a 14 day return window with no mention to all the hoops, we’d have to go through to get it. (in this case not)

I’m sure for someone that is willing to settle or is highly technical or is OK with having to do a ridiculous amount of sleuth thing, to actually get what they promised- it’s a great solution. I’m just telling you that. That was not our experience AT ALL.

Claimed loss: $500

Desired outcome: Refund apology and correction, education and attention to both their marketing promises (especially around promises for support) and their support agents service

Confidential Information Hidden: This section contains confidential information visible to verified EyeZy representatives only. If you are affiliated with EyeZy, please claim your business to access these details.

0 comments
Add a comment
  1. EyeZy Contacts

  2. EyeZy phone numbers
    +1 (844) 606-3888
    +1 (844) 606-3888
    Click up if you have successfully reached EyeZy by calling +1 (844) 606-3888 phone number 0 0 users reported that they have successfully reached EyeZy by calling +1 (844) 606-3888 phone number Click down if you have unsuccessfully reached EyeZy by calling +1 (844) 606-3888 phone number 0 0 users reported that they have UNsuccessfully reached EyeZy by calling +1 (844) 606-3888 phone number
    Support
    +357 80 092618
    +357 80 092618
    Click up if you have successfully reached EyeZy by calling +357 80 092618 phone number 0 0 users reported that they have successfully reached EyeZy by calling +357 80 092618 phone number Click down if you have unsuccessfully reached EyeZy by calling +357 80 092618 phone number 0 0 users reported that they have UNsuccessfully reached EyeZy by calling +357 80 092618 phone number
    Support
  3. EyeZy emails
  4. EyeZy social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024
EyeZy Category
EyeZy is ranked 28 among 147 companies in the Computers, Phones and IT category