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Smithville Complaints 1

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Smithville I recently contacted Smithville to inquire about upgrading my internet service for faster speeds

I recently contacted Smithville to inquire about upgrading my internet service for faster speeds. To my disappointment, they informed me that in order to achieve better speeds, I would need to pay for the upgrade of their equipment, which would cost around $300-$400. I find this to be quite unfair. Why should I have to bear the cost of upgrading their outdated equipment just to receive the service I'm already paying for? It's worth mentioning that I initially signed up for their fiber-optic service when it was first introduced, so it's understandable that the equipment may be outdated. Currently, my speeds are consistently below 300 megabytes, despite paying for that exact speed. The actual speed I receive varies depending on the time of day, but I never come close to the 300 megabytes I'm supposed to be getting. *(I'm actually looking to upgrade to 1 gigabyte speed.)

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Is Smithville Legit?

Smithville earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Smithville to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Smithville is known for their high standards and safety. If you're thinking about dealing with Smithville, it's wise to check how they handle complaints.

We found clear and detailed contact information for Smithville. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Smithville has claimed the domain name for smithville.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Smithville.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Smithville.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a smithville.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Smithville protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Smithville

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Smithville is a reputable business that can be found at smithville.com. They offer a range of services that cater to various needs. With their extensive experience and expertise, Smithville has established itself as a reliable and trustworthy company. Whether you require assistance with technology solutions, consulting services, or other specialized offerings, Smithville has got you covered. Their commitment to customer satisfaction and dedication to delivering high-quality results sets them apart from the competition. Visit smithville.com to learn more about the services they provide and how they can meet your specific requirements.

Overview of Smithville complaint handling

Smithville reviews first appeared on Complaints Board on Oct 21, 2023. The latest review I recently contacted Smithville to inquire about upgrading my internet service for faster speeds was posted on Oct 21, 2023. Smithville has an average consumer rating of 1 stars from 1 reviews. Smithville has resolved 0 complaints.
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  1. Smithville Contacts

  2. Smithville phone numbers
    +1 (812) 876-2211
    +1 (812) 876-2211
    Click up if you have successfully reached Smithville by calling +1 (812) 876-2211 phone number 0 0 users reported that they have successfully reached Smithville by calling +1 (812) 876-2211 phone number Click down if you have unsuccessfully reached Smithville by calling +1 (812) 876-2211 phone number 0 0 users reported that they have UNsuccessfully reached Smithville by calling +1 (812) 876-2211 phone number
    +1 (812) 935-2405
    +1 (812) 935-2405
    Click up if you have successfully reached Smithville by calling +1 (812) 935-2405 phone number 0 0 users reported that they have successfully reached Smithville by calling +1 (812) 935-2405 phone number Click down if you have unsuccessfully reached Smithville by calling +1 (812) 935-2405 phone number 0 0 users reported that they have UNsuccessfully reached Smithville by calling +1 (812) 935-2405 phone number
  3. Smithville emails
  4. Smithville address
    1600 W Temperance St, Ellettsville, Indiana, 47429-1028, United States
  5. Smithville social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Smithville Category
Smithville is ranked 29 among 145 companies in the Computers, Phones and IT category

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