Family Dollar’s earns a 1.2-star rating from 2309 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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disgusted
I sent my dyslexic cousin to the family dollar in the Bronx with an empty box of pain medicine so that he can find the right box to buy. He was called a thief and removed from the store. When I went to find out why this occurred, the manger was this sloppy ratchet rude person, the store was packed and filthy and the manager wasn't any help. I had expected...
Read full review of Family Dollardiscrimination, judgement, harassment, embarrassment
Complaint to family dollar store # 11822 - i'm a 24 year old average, thick, tattooed, south louisianan, woman, I have 3 kids, and soon to be married!!! I recently stopped at this store to get a few items I needed. I shop at this store maybe 1-3 times a month, today as i'm shopping, i'm down the body soap aisle looking for something cheap that I may like...
Read full review of Family Dollarstore
The family Dollar located 9468 Linwood Ave Shreveport LA 71106 is nasty, junky and dangerous!! Boxes are everywhere! The items are not on the shelf and on 10/28/19 I almost fell over a box and when I informed the employee all he said was Oh ok!! This is real bad customer service! If you would like I can take pictures for you of the store. This store need...
Read full review of Family Dollarpayroll
My name is Elaine Taylor I worked at Family Dollar in September but. Because of a heart attack I could not return to work. However I have begged and begged my manager to please give me my money that I worked for. Each time I call it's the same excuse. Iam so fustrated that a manager would allow this to happen. My next step is to contact a Attorney because although the money is a small amount its mine Thank You 901_314_0441
Read full review of Family Dollarstore is not stocked properly
The store is poorly stocked. There are a lot of empty shelf's especially the water and soda. Most of the time I go there to buy anything I have to go to another store because the shelf is empty. Also, a lot of the packaging is destroyed or dirty. The $1 box of honeybuns were all smashed, the juice jugs were all smashed, the pop cartons were filthy and falling apart.
Read full review of Family Dollaran employee dayna white
As i entered the store another customer approached me stating that Dayna White was just showing a couple of girls and a man a video of my 13 year old daughter that inappropriate. Then stated that she was laughing and sending it to other adults. I was so disgusted by this that i literally became sick and went to my car. I then seen her come outside and...
Read full review of Family Dollareverything
The store was a disaster on Saturday the 26th! Starts when me & my son step in the store, not one cart was available for customer use, and I went there to buy heavy bottles of bleach, ect... Then the clearance area is just a pile of crap, and if you take the time to dig you find most things are Not priced at all. I found 2 items I thought were worth buying, both being priced at.50 cents each. I'm walking through the store arms full & seeing where all the carts are, the employees are using them for inventory. With arms full, wanting to shop more, but one of the clearance items was a spray that was leaking down my arm. So off to check out. Watching closley to see I got the clearance prices, sure enough, they rung up full price. One item was a small note book, with a grease stain on the back cardboard, and the cashier tells me the original price was $2.? so no way was it.50 cents & the leaking spray cleaner? Originally $4.? so again no clearance. Needless to say, it was the worst Family Dollar Store experience I've ever encountered, and not sure I will be back anytime soon, at least not the Penn Ave Store. This is not my first complaint of this store, and the way things have been looks like it won't be the last.
caramel m&m's
I purchased a bag of Caramel M &M's and could not believe that they were so badly crushed and broken. I buy at least 6 to 8 bags a week, I love them, I was extremely upset and you should know that it's a reflection on your company that this establishment would sell them like this. I took photos of the candy and the receipt from where I purchased them. I obviously will not eat this bag, I am definitely throwing them in the trash.
cigarettes
I spend at least $100/week if not more in my neighborhood Family Dollar. I have been showing the same 2 women my TDL daily for the past year, and the neesrt employee for the past several months. I went in yesterday and realized I didnt have my wallet. She flat out refused to sell them to me. I asked her to ask the other lady named Wendy. Wendy also would...
Read full review of Family Dollarmanager was crazy rude and talked down loudly with a store full of ppl to another employee
I was there yesterday and I have had issues with the manger there before her name is Avonelle but I have heard ppl call her Nell the date was Oct 25 2019 I was shocked how she talked to me I told her I have had enough of how you have treated me and she said well call corporate I dare you to then she yelled at the girl waiting on me accusing her of being on...
Read full review of Family Dollar and 1 commentcustomer service
Went into my local family dollar like I do every few days to get some quick things. Was told my children had to either wait outside or leave their backpacks outside since they don't want thieves in their store. My daughter shouldn't be called thief as she's never stolen anything and was just with me after school. I also should not be told that simply...
Read full review of Family Dollarmanagement
My boyfriend purchased some Tylenol cold & flu medicine Wednesday night. I tried returning the unopened' unused product with my reciept Thursday morning only to be told they do not accept returns on over the counter medications. I went onto the web and made sure there was nothing in the fine print about OTC drugs and there isnt. This store just refuses to allow me to return it.
Read full review of Family Dollarcustomer service complaint
Good Day, My name is Arleta Hubbard and I shopped at Family Dollar Store #08206 this afternoon and witnessed the interaction between an employee and a customer today. I saw the employee named Terranica (the store manager) as the name given by the employee when asked for her name and titled yell, scream and become very aggressive with the customer after...
Read full review of Family Dollarthe site manager was so rude wouldn't even give me her name
I came to this store I always go to and purchase d a tv connection I took it home and it didn't work on my tvOS I came back to return it I stood in line while the store manager do a interview or help someone fill out a application cause the person at the register wasn't authorized to do a return she let about 10 people get rung up while she ignored me she finally came to help after I got upset asking what's the hold up she came to the register to do my refund and said where the card u purchase it with I told her I don't have the card so she told me I had to get a family dollar gift card which I didn't want so she just walked off from me and ignored me again I asked her for her name and she said her name was Brittany No name I believe ..she was rude and unprofessional I've been shopping with u guys for years especially that store I was so disappointed with the treatment I received that day
customer service
I visited this store Tuesday October 22, 2019 around 5pm. While standing in line waiting to checkout, I noticed the line was getting rather long. There was only 1 young man on the register checking out customers while 2 other employees just stood at an open register having a long conversation. This conversation went on and on while they ignored the long...
Read full review of Family Dollarstore manager
As an proud employee of Family Dollar I have a compliant that I feel needs to be addressed via online complaint due to its sensitive nature. The store manager has a demeanor that has been causing a hostile work environment, whether it be her negative, nonconstructive, and biased statement towards associates, or the fact that only a select few associates are...
Read full review of Family Dollarunable to return item that was purchased at another location even through I had receipt.
On Oct. 21, 2019 at 7:50 pm I needed to return a telephone that I had purchased at another Family Dollar store. It was the same day with everything still in the box along with the receipt. However, due to me being in the area on Dixie Hwy I stopped by a Family Dollar store located at 2501 Dixie Hwy which a heavy set black man with a cap on his head standing...
Read full review of Family Dollar and 1 commentstore location in fort pierce florida off old us highway 1.
Im complaining about the management there his name is Marcus he had me do the hire application once completed he told me to come to work on Wednesday well I did but was sent home because his manager had to do another form on me and it said my identity couldnt be confirmed and It wouldn't let them call the number. So the next day I went back to family dollar to ask Marcus how long will it take for him to find out whats going on well he seemed very irritated when I asked him. He said do u see all this stuff I have to work it so when I get my job done and if I get anytime to call the number I will but the way it say it he come off very Rude. I haven't even started working there yet he has my phone number and still hasnt called to let me know anything its been 2 weeks or a bit longer now. And they just keep hiring more and more people. Well when Marcus had done my hiring paper work he was talking to another employee about weed etc and he even told me he smokes it because it helps with stress. Well u can smell it on them if they get close to u. And when u are trying to check out there's not always a cashier behinfld the counter they really need help and a better hiring manager that has respect and cares about his current employees and his new ones because its like hes very careless honestly he has my phone number and hasnt even kepted me updated or anything its sad. Because I was told I can't work until the verification identity is verified and mine kepted saying denied unverified and they are the only ways that can call the number to find out whats going on.
charged wrong price for cat food.
So i Bought a cart full of items bathroom cleaner, food, floor cleaner and 34 cans of cat food. Manager Biola, counted the cans not checking that majority were 9 lives @ $.40 cents per can. She charged me for all the cans @ the price of Friskies cat $.60 cents. I called the store, I was told that in order to get a refund would be to take items up there so...
Read full review of Family Dollar and 2 commentsfood
I went today and purchased some cheese packets of the shelf and they were expired since 2018 we are 10/20/19 today and my son grabbed some marshmallows and they were expired since July 2019 I do not understand why would yall have expired food on the shelfs... I got home and thankfully my wife checked the food and everything was expired 4 months or more..I purchased 7 packets of cheese from the shelf and they were all expired
Family Dollar Reviews 0
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Overview of Family Dollar complaint handling
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Family Dollar Contacts
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Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
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Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
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Family Dollar addressPO Box 1017, Charlotte, Texas, 28201-1017, United States
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Family Dollar social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
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