Fantastic Furniture
Customer Service: Phone, Email, Contacts

Fantastic Furniture is a furniture retailer in Australia.

You can contact Fantastic Furniture by phone at +61 287 172 600

Fantastic Furniture is based at 62 Hume Highway Chullora, Greenacre, NSW 2190, Australia

It does not cover the entire country, however, they can arrange a transport quote through one of their stores. For products that are available only online, you should contact customer support if you need help with your delivery.

Fantastic Furniture only delivers within Australia.

Delivery costs vary depending on the area you live in and the size of your order. You should be able to see the delivery charge at your order checkout.

Delivery time depends on stock availability and the delivery frequency in your area. You can see the estimated delivery time when you checkout your order.

You can change it by calling the store you ordered from. You can find the contact details in your confirmation email. Your online orders cannot be rescheduled.

You can change the delivery address for orders placed at a store. You can find the contact details of the store in your order confirmation email.

Yes, you can collect your items free of charge.

Yes, you can return your purchase to your local store. The item should be unused, undamaged, and in its original condition. The store can help you arrange pick-up services or you can deliver it by yourself.

Not all products can be returned. Fantastic Furniture does not offer returns for mattresses, ex floor stock, items sold with defects that the customer is aware of, custom émade sofas, armchairs and ottomans, pet products, or products purchased in commercial quantities.

Yes, you can exchange your items within 60 days of receipt. They have to be returned unused, undamaged, and must come in their original condition. You cannot exchange mattresses, ex floor stock, items sold with defects that the customer is aware of, custom émade sofas, armchairs and ottomans, pet products, or products purchased in commercial quantities. If there is any price difference between the items, you will have to pay it if the new item costs more or you will get a refund if it costs less.

You may return your purchase within 60 days of delivery. The item has to be undamaged, unused, and in its original condition. Shipping costs will not be refunded. Keep in mind that you cannot exchange mattresses, ex floor stock, items sold with defects that the customer is aware of, custom émade sofas, armchairs and ottomans, pet products, or products purchased in commercial quantities.

Yes, you can cancel your order if it has not been collected or delivered. To cancel it, you should contact the store you ordered it from.

Yes, Fantastic Furniture offers a Fantastic Quality Guarantee. The warranty periods vary between 1 to 10 years depending on the item.

Customers of Fantastic Furniture often encounter issues with customer service and poor item quality. Considering that Fantastic Furniture hasn't resolved any complaints on our platform, we suggest being cautious when using their services.