Menu
For Business Write a review File a complaint
FastFilings Customer Service Phone, Email, Contacts

FastFilings
Reviews and Complaints

www.fastfilings.com

Learn how the rating is calculated

2.0 12 Reviews 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

FastFilings Reviews 24

ComplaintsBoard
M
4:51 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

FastFilings They need to be shut down. Predatory

Total Scam. Some guy going by Tim and someone going by Julie B. They sell their scam for $185 to perform what costs $70 to easily complete a form at the State of WA, Annual Report Portal. They wouldn’t refund my money and never submitted any forms for me. I warned them not to conduct business on my behalf and they refused to acknowledge my request and refused to refund my $185 for services not rendered.

Read full review of FastFilings
Hide full review
ComplaintsBoard
B
Verified customer The reviewer confirmed their account using Google. Learn more

FastFilings Fastfilings uses predatory business practices

My experience with Fastfilings was horrible. The site sells on a fast turn around. I ordered a Cert. Of Good Standing. After ten days of waiting, attempted to reach them by phone [impossible], email response was slow and unhelpful. Never received the certificate nor a refund. FastFilings has a 100% non cancellation policy. After reading other reviews I did not bother contacting my credit card Co.

Recommendation: I do not recommend using Fastfiling. 100% non cancellation policy, their communication is terrible, so if their is an issue with your order - tough! Be careful not to get deceived and cheated by the Co. keep hard copies of all email communication.

Read full review of FastFilings
Update by Batja B

Be careful not to be deceived by FastFilings. Keep in mind when submitting your order you consent to their 100% non cancellation policy. This is not a Govt site!

Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

FastFilings Effortless and efficient business filing with Fast Filings

When it comes to filing important paperwork for your business, the last thing you want to do is waste time and stress trying to figure out the process. Fortunately, I recently discovered Fast Filings (fastfilings.com) and was extremely impressed with their service.

First and foremost, the team at Fast Filings is incredibly attentive and knowledgeable. I had ordered a California Statement of Information filing from them and within minutes of submitting my order, they emailed me letting me know that I had made a mistake. This meant they could correct the error before submitting it to the state and saved me from potential headaches down the line. It's safe to say I was blown away by their thoroughness and proactive approach to customer service.

A mere day later, I received the completed Statement of Information back in my inbox. It was an incredibly fast and painless process that saved me a ton of time versus navigating the state's filing system on my own.

Overall, I would highly recommend Fast Filings to anyone in need of business filing assistance. Their web form was incredibly easy to navigate and user-friendly, and their level of customer service is unparalleled. It's refreshing to come across a company that truly cares about their clients and goes out of their way to make things as easy as possible for them.

Read full review of FastFilings
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

FastFilings Efficient Online Document Filing with FastFilings: A Game-Changer for Business Owners

FastFilings is an excellent online platform that takes the hassle out of the entire document filing process. The website is incredibly user-friendly and easy to navigate which makes it perfect for individuals who need to file important documents for their businesses but don't want to waste time on complicated websites.

What I particularly like about FastFilings is that it doesn't have too many intangibles. The website is simple and straight to the point, so you can get your filing done in as little as five minutes! This is a stark contrast to other sites out there that overcomplicate the document filing process and can take a lot of time to navigate. Overall, using FastFilings is a breeze and I would highly recommend it to anyone who needs to file documents quickly and efficiently.

Something else that I appreciate about this platform is the range of options they offer. While the standard filling time is typically 10-15 business days, I opted for the 3 business days option just to see how well the site delivered on its promises. And true to their word, they successfully delivered my documents in three business days — talk about a fast and effective service!

In conclusion, if you're looking for a trustworthy and efficient platform for document filing, then look no further than FastFilings. This site will not disappoint you and will definitely save you time and money in the long run. With their simple and intuitive user interface, not to mention a range of options to choose from, there's no reason why you shouldn't try FastFilings. So why not give it a go today?

Read full review of FastFilings
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

FastFilings FastFilings Refuses to Cancel Passport Renewal: Lessons Learned for Customer Service

FastFilings is a company that provides a variety of services including passport renewals, business registrations, and trademark filings. Recently, a customer had an unfortunate experience when they accidentally hit submit for a passport renewal request and immediately realized they had made a mistake. Despite the fact that the customer had requested cancellation within a mere thirty minutes of submitting the application, FastFilings refused to offer any assistance. This left the customer understandably upset and frustrated.

Although FastFilings does state on their website that they have a no refund cancellation policy, they also claim that they may be able to help if contacted the same day. Unfortunately in this particular case, the company did not honor this promise. While it is true that the customer did accidentally hit submit, they requested cancellation almost immediately afterward and had not actually received any services from FastFilings.

This uncomfortable situation highlights the importance of choosing a company that is not only transparent about their policies, but also demonstrates a strong commitment to customer service. Despite the disappointment that this customer inevitably faced, it is important to note that there are other reputable companies that offer similar services and who may handle similar situations differently. It is always best to research a company thoroughly and read reviews from real customers before making a decision.

Read full review of FastFilings
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

FastFilings Fast Filings: The Exceptional Online Service for Obtaining Business Permits and Licenses

I recently had an exceptional experience with Fast Filings, an online service that provides assistance with obtaining business permits and licenses. As an entrepreneur venturing into the world of physical product sales, I needed to obtain a California Seller's Permit for my business. I first attempted to navigate California's online system, but found it to be incredibly difficult and confusing.

Thankfully, I discovered Fastfilings.com and was blown away by how simple and speedy the process was. I eagerly placed my order and was amazed when I received the California Seller's Permit in my inbox within just a few hours. I was able to immediately start selling my products without any delays, thanks to Fast Filings' fast and efficient service.

Given my positive experience with Fast Filings, I felt compelled to share my thoughts with other potential customers. It's not often that I feel so strongly about a business that I feel compelled to write a review, but Fast Filings truly exceeded my expectations. I highly recommend this service to anyone in need of business permit and license assistance. Kudos to Fast Filings for providing such a superior level of service - they have definitely earned my loyalty!

Read full review of FastFilings
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

FastFilings FastFilings Review: Buyer Beware - Slimy Business Practices & Inflated Prices

As a recent customer of FastFilings, I strongly advise any potential buyers to exercise caution before utilizing their services. Upon placing my order, I promptly sent an email to customer service requesting to cancel. Unfortunately, despite the assurance of a prompt response within 24 hours, I didn't receive a reply for 72 hours. By this time, my feeble attempt at canceling had fallen deaf ears as my order was already being processed.

It's disheartening to highlight that FastFilings deliberately ignored my request in order to process my order and avoid providing a refund as per their ToS. To make matters worse, they are not BBB verified, leading me to wonder if they're hiding behind some DBA.

The prices they quoted for their service were shockingly inflated. In fact, I was charged seven times more than the actual rate if I had chosen to apply for the service directly on the department of state website.

All in all, I was deeply disappointed by this experience and feel as though I threw my money away. FastFilings, unfortunately, demonstrated slimy business practices and as a consumer, I would not recommend their services to anyone.

Read full review of FastFilings
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

FastFilings Efficient Business License Registration with FastFilings: A Review

As a budding entrepreneur venturing into the world of e-commerce, I was seeking information on the various licenses required to commence operations smoothly. After a considerable amount of research, I stumbled upon the CDFTA official website. While I had succeeded in identifying the license essential for my business, completing the registration process on the government's website was proving to be a challenge. The questions on the second page left me feeling uncertain, and I decided to seek guidance on Google.

Serendipitously, an advertisement for FastFilings appeared, and upon clicking on it, I was directed to their site. I was apprehensive about the application process, fearing that it would be tedious and complicated. However, to my great surprise, I found FastFilings' application process very user-friendly, with intuitive features that made filling out the form a breeze.

With FastFilings' efficient auto-fill function, I breezed through the application process within record time. Since I was in a bit of a hurry, I opted for expedited service and held my breath as I submitted my application. Imagine my joy when I received my permit within less than 24 hours! Their speed and efficiency exceeded my expectations.

FastFilings is undoubtedly an exceptional service, so much so that I am already making plans to use them for future business needs. They have effectively eliminated the headache and bureaucracy associated with compliance, a feat that I find quite impressive. I highly recommend FastFilings to new business owners, and I'm confident that they won't disappoint.

Read full review of FastFilings
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

FastFilings Navigating Business Paperwork Made Easy with FastFilings: An 18-Year-Old's Entrepreneurship Journey

As an 18-year-old recent high school graduate, I ventured into the world of entrepreneurship, a path I never thought I would take. I was suddenly gripped by a strong urge to create a business, and after a day of brainstorming, I purchased all the materials and inventory I needed to get started. However, I was now faced with the task of handling all the paperwork necessary to launch my new endeavor.

In honor of my late grandfather, who owned his own business, I decided to launch my own company on his birthday in September 2020. I even included his middle name, "Lake," in the company's name, Heavenly Lake Customz, as a tribute to his memory.

Despite being completely new to the process, I found FastFilings to be a straightforward and user-friendly platform. As someone who is venturing out on my own at such a young age, this made the process less stressful and more manageable. I highly recommend FastFilings to anyone who needs to navigate the often complex world of paperwork for business ventures.

If you'd like to learn more about my own business journey, please visit the Heavenly Lake Customz Instagram page.

Read full review of FastFilings
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

FastFilings FastFilings: A Misleading and Deceptive Business for DBA Services

I recently utilized the services of FastFilings for the express DBA service that they offered for a fee of $69.95. While I did not encounter any legal issues with their services, it's important to note that their business practices and overall presentation can be considered misleading and deceptive.

Initially, I opted for their services because of their competitive pricing in comparison to a globally recognized company that many attorneys use. However, I was highly disappointed to discover that all I got for my money was a form that I could have easily filled out myself in under five minutes. The document also required notarization at an additional fee, which was not disclosed on their website. Moreover, I still had to mail it in with extra fees to the respective county before having it published in a third-party newspaper, which was not mentioned on their FAQ page and instead vaguely referred to on another page as "plus publication fees." Only after I had paid their fee and received the paperwork did I see clear instructions that the publication fees would be around $42 and would be paid to another entity.

FastFilings' website has since been updated to mention that they no longer offer DBA filing services in California, which I found interesting. Additionally, the company's response to other 1-star reviews claims that they provide "crystal crystal clear" services, which is far from the truth based on my experience and evidence that I've presented.

In conclusion, while FastFilings has not violated any legally binding rules, I feel that their business practices may not be entirely transparent. Therefore, it is wise to exercise caution when using their services, and I would advise anyone considering using them to do so with a caveat emptor mentality.

Read full review of FastFilings
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

FastFilings Beware of FastFilings Passport Renewal Service: A Costly and Unnecessary Hassle

If you're considering renewing your passport, be sure to pay attention to whom you're entrusting the process. FastFilings is a costly service that doesn't inform you of the possibility to complete everything online for free. Avoid paying the $130 fee, which is essentially blood money. FastFilings only incurs costs related to postage and labels on free USPS mailing envelopes. Additionally, it only takes them 30 seconds to two minutes to earn your non-refundable fee, for no reason whatsoever, by putting labels on envelopes and enclosing two free documents inside them.

It's a red flag that the company is crystal clear about the fact that they offer no refunds. As such, be aware of the lack of transparency, honesty, and integrity in the way FastFilings operates.

I found them by googling "passport renewal," and despite their ad coming up, I foolishly believed they represented an official government agency. The $129 fee should cover the cost charged by the State Department, which is only around $3. The company doesn't offer the option to get a passport card, much less to add any emergency contact information. Conversely, the US government passport forms are free online, and you can fill them out and print them in a flash!

You can also print your passport photo at home if your printer can do pictures on photo paper. Numerous free sites can size and format your image correctly so that you can print four copies of a selfie and use one of them for your passport.

If you don't believe me, let me help you for free. I am happy to provide all the links and guidance you need to complete the process swiftly. Alternately, I'll do everything for you for just $5. Remember, FastFiling is not your friend; it's a clever marketing gimmick created in California, and I'm not surprised!

Finally, if you encounter any problems with the service or suffer from buyer's remorse, be mindful that the company is very sensitive and prefers to cancel the transaction altogether. Any word they don't like could trigger a reaction, perhaps equivalent to Trump Derangement Syndrome (TDS) - watch out!

Save your money, as everything FastFilings can do, you can do for the price of two sheets of paper, a piece of photo paper, and postage. You can do it all from the comfort of your home, as long as you check your mailbox daily. Remember - peace, everyone!

Read full review of FastFilings
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

FastFilings Fast Filings: Exceptional Expertise, Service, Speed, and Communication!

I absolutely must sing the praises of Fast Filings! This company exceeded all of my expectations, leaving me grateful and thoroughly impressed with their expertise, service, speed, and communication. Let me tell you all about my experience.

I needed a California seller's permit for an upcoming event, which meant I had to buy products from a vendor for my business. At first, I tried to go through the state office directly, but that was a major mistake. It took me around 3 hours just to figure out how to apply for the permit, and I was feeling incredibly frustrated and confused by the time I was finished.

To make matters worse, I received a notification from CA a few days later, stating that my application had been denied. I was left with no phone number, direction or information on how to rectify the problem, and I felt completely helpless.

That's when I turned to Fastfilings.com, almost expecting the same outcome. However, I was absolutely blown away by their level of service. After placing an order through their website, I received an email from Fast Filings shortly after, telling me that they had completed the filing. They informed me that there was an existing old account on file with the State of California, and they needed the account number to get the filing approved. They even provided me with the phone number to the specific state district office who had jurisdiction over my previous account. With their guidance, I was able to call the district office within five minutes, obtain the account number, and supply it to Fast Filings via email. Unbelievably, they were able to email me the completed permit shortly thereafter!

Without Fast Filings, I would have been completely at a loss. Their expertise and excellent communication saved me so much time, energy, and even hair! They have been proven to be experts at what they do, and their speed and communication are both unparalleled.

All in all, I cannot thank Fast Filings enough for their exceptional service. They have truly gone above and beyond, and I will definitely be using them in the future for all of my filing needs.

Read full review of FastFilings
Hide full review

FastFilings Complaints 12

ComplaintsBoard
C
10:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings Online service

Mistakenly filed State of Information thru Fastfilings on 3/21/24. Paid ridiculous expensive fees $69 and State of Information fee $25 for total of $94 and thinking State of Information will update instantly. Bank checked and no updates so I had to log into sos website to pay the State of Information fee $20 to update instantly which requested by the bank. Sent email to Fastfilings on 3/21/24 to cancel the transaction. Fastfilings.com refused to cancel and refund the transaction but proceed to process the transaction on 3/22/24. This is a scam and has no refund of business for customers. It's ridiculous expensive $94 for getting the State of Information. SCAM AND RIP OFF!

Claimed loss: I lost $94 for mistakenly submitted for State of Information

Desired outcome: Should have refunded $94 since Fastfilings did not provide the service on 3/21/24.

Confidential Information Hidden: This section contains confidential information visible to verified FastFilings representatives only. If you are affiliated with FastFilings, please claim your business to access these details.

Read full review of FastFilings
Hide full review
ComplaintsBoard
D
2:21 pm EDT

FastFilings Paid money to them to file for TX Reseller's Certificate

Paid money to them to file for TX Reseller's Certificate. They took my money and sent an email stating that my applications had been "accepted" and that I was assigned a TX TAX PERMIT number. They stated the certificate would arrive in the mail within two to four weeks. It has been more than six weeks and no certificate. I called the TX dept of taxation and they have no record of my application nor assignment of a permit number. FASTFILLINGS is a scam! They cannot be reached by telephone... only email. They do NOT respond to emails.

Desired outcome: return paid funds and shutdown FASTFILLINGS

Read full review of FastFilings
Hide full review
ComplaintsBoard
A
6:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings Streamline Your Business Registration Process with FastFilings: A Highly Efficient and Affordable Service

When it comes to handling the details of forming and registering a corporation, it can be a complicated and time-consuming process. But, thanks to FastFilings, this task has now been simplified and made incredibly easy. After trying out this service, I can say that I am satisfied with the experience. There was a slight delay in getting my permit, but I should mention that I live outside of the state I was filing for. Apart from this, the entire process of submitting the form was a breeze, taking only two minutes to complete.

One aspect that I appreciated about FastFilings was the level of customer service that they offered. They were available every step of the way to assist me with any questions or concerns that arose. Their knowledgeable representatives were always quick to respond and provided me with valuable information to help me make the best decisions for my business.

In addition, FastFilings also offers a range of packages to suit a variety of needs and budgets. Whether you need help filing more than one state or simply want to obtain your basic business license, they have something suitable for you. The services are quite affordable and definitely worth the cost when you consider the time and effort saved in dealing with the paperwork and documentation.

Overall, I would definitely recommend FastFilings to anyone who is looking for a fast and efficient way of registering their company and obtaining the necessary permits and licenses. Their prompt service, excellent customer support, and affordable packages make them a great choice for any business owner.

Read full review of FastFilings
Hide full review

Is FastFilings Legit?

FastFilings earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds FastFilings to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, FastFilings is known for their high standards and safety. If you're thinking about dealing with FastFilings, it's wise to check how they handle complaints.

FastFilings has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Fastfilings.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fastfilings.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Fastfilings.com you are considering visiting, which is associated with FastFilings, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

FastFilings as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for FastFilings have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Fastfilings.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While FastFilings has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Fastfilings.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fastfilings.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
A
5:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings FastFilings Review: Alarming Lack of Responsiveness Raises Serious Questions

We had an unfortunate experience with FastFilings (fastfilings.com) that we would like to share. Despite our attempts to reach out to them via phone, email, and even through U.S. Mail, we were met with utter silence and the realization that their listed address may not even exist.

After leaving several messages on their phone line and receiving zero replies, we turned to email. Unfortunately, we experienced the same outcome and received absolutely no response - not once, not twice, not even four times.

As a last-ditch effort, we attempted to contact them through the postal system using their listed address. However, our package was ultimately returned to us with the notification that this particular address may not actually exist - an alarming revelation indeed. It’s really left us questioning whether they are straightforward business people or scammers who are up to no good.

In summary, we feel it's our ethical responsibility to caution others who may be considering utilizing the services of FastFilings to proceed with an abundance of caution. It's likely best to steer clear of this company until these alarming concerns are resolved.

Read full review of FastFilings
Hide full review
ComplaintsBoard
T
5:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings FastFilings: A Complete Scam - Do Not Use This Company

It's extremely disheartening to say that our experience with FastFilings (fastfilings.com) was a complete and utter scam. Unfortunately, we stumbled upon their misleading website through a Google search and let our guard down.

We entrusted them to file necessary government documents on our behalf, but to our dismay, they failed to deliver. As a result, we took matters into our own hands and ended up filing the same documents within a matter of minutes.

Despite their lack of effort, FastFilings outright refused to refund us our hard-earned money. It's astounding that a company like this would rather scam their customers and steal their money than provide a legitimate service.

We urge everyone to stay far away from FastFilings and their unscrupulous tactics. Don't fall victim to their schemes - it's just not worth it. Always do thorough research on any company before doing business with them.

Read full review of FastFilings
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings Review: My Disappointing Experience with FastFilings' Incorporation Services

Recently, I had the opportunity to explore FastFilings, an online platform that offers incorporation services for various businesses. In particular, I was looking to file for a California DBA and the cost for doing so was relatively reasonable- $49.95. However, I quickly realized that I had made a grave mistake.

Days after submitting my payment, I received a package with two forms, directions and a postage paid envelope. Astonishingly, the package did not contain any of the assistance I had expected. I was left feeling dissatisfied and duped.

I must admit that the process was quite daunting and confusing. The instructions provided were not comprehensive enough to guide me through the entire process, and I found myself struggling to navigate the complex procedure with minimal guidance. After reaching out to the customer support, I was promised that the process would take 4-6 weeks, but even with that, I was left feeling frustrated. I felt like they should have been upfront about the timeline and made it clear on the website.

To my utter shock, I went back to their website to see if I could get some help with the DBA only to find out that FastFilings was no longer offering DBA services in California, despite taking my money. The situation was terrible!

In conclusion, if you’re thinking about using FastFilings for any incorporation services, I'd advise you to stay away. Their ads are misleading, and the instructions they provide are not as helpful as advertised. Their customer service isn't too great either, as I had a difficult time getting any satisfactory assistance from them. I wouldn’t wish this level of experience on anyone. Better off finding someone else for your business needs.

Read full review of FastFilings
Hide full review
ComplaintsBoard
X
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings Disappointing Experience with FastFilings: Lack of Communication and No Refund Granted

When I first came across FastFilings, I thought it would be a helpful service to assist me with some important paperwork. However, after just two hours of using the service, I realized that I was more than capable of completing the task on my own. I reached out to the FastFilings team requesting a refund, but to my disappointment, I did not hear back from them until days later. When they finally did respond, I was informed that there would be no refund given as the service had already been completed - which came across to me as unfair and absurd.

What was particularly frustrating for me was that I never received any notification of the service being completed, nor was informed of any updates or progress that was made on my behalf. Ultimately, I felt like I had been left in the dark with no updates or communication from the FastFilings team, which only added to my disappointment and dissatisfaction with the service.

With that being said, perhaps FastFilings could improve their communication to better inform their customers of any updates or changes that occur during the filing process. Nonetheless, my experience with the service has taught me to be more thorough in my research and diligent in determining whether or not I truly need to use such services in the future.

Read full review of FastFilings
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings FastFilings Review: Mixed Feelings about Pricing and Contact Methods

As a potential user of FastFilings, I did feel a bit uneasy about the lack of an email address for contact purposes. However, it does seem like they have put in place a comprehensive contact form for users to reach out to them in case of any queries. Nonetheless, I couldn't help but wonder why they wouldn't want to make direct contact that some users might prefer.

What gives me pause is their service fee of $129.95 for a passport renewal. To me, that seems a bit excessive, and it's a red flag that could raise suspicions about their motives. Could it be that they're only out to make quick and easy money and aren't interested in the satisfaction of their customers? I couldn't help but ponder this.

The big question that remains for me is what would happen if a user discovers the truth about FastFilings, and they want to request a refund. Based on what reviews have said, it appears that they could potentially block any refund requests, which isn't something that any user would want to experience.

In summary, when it comes to FastFilings, I can't help but have mixed feelings. I appreciate some of the speedy features that they offer; however, I question their intentions since they are significantly overpriced compared to what the competition offers.

Read full review of FastFilings
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings Review: FastFilings - Disappointing Service and Delays Result in Missed Purchase

FastFilings was recommended to us for obtaining a California resale certificate for a large purchase we were making. We opted for their expedited 1 day turnaround service and paid extra fees for this. Unfortunately, our experience with FastFilings was extremely disappointing. After 13 long days and multiple emails back and forth with their support team, we finally received our certificate. However, by that point, it was already too late - the 12-day delay meant that our purchase had become null and void. To make matters worse, we had to ship the item out of state and then drive it in, which cost us a significant amount of money.

Overall, we would not recommend using FastFilings for anyone in the future. The delays and poor communication from their team resulted in us completely missing out on an important purchase. We advise looking for alternative services that can guarantee prompt and reliable assistance.

Read full review of FastFilings
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings Unreliable and Unresponsive: My Experience with FastFilings

I recently sought the services of FastFilings (fastfilings.com) to obtain a certification within a tight timeframe. Having paid a premium of $60 for the rapid service option, I was hopeful of receiving my certification in just 3 days. However, to my dismay, it has now been a full 7 days and I'm still waiting for it to arrive. This is equivalent to the standard timeframe that would have cost me less, had I not opted for the expedited service.

The fact that my certification is delayed is only the tip of the iceberg in terms of my experience with FastFilings. The lack of communication and responsiveness from their end has been truly disappointing. Despite reaching out to them multiple times in order to ascertain the reason for the delay, I am yet to receive a single response. This disregard for my concerns and lack of accountability has left me feeling exasperated and unsure about the overall quality of the services provided by FastFilings.

While it's important to recognize that occasional delays may be inevitable, the glaring lack of communication and follow-up makes me question the reliability of this company and their commitment to customer satisfaction. With these factors in mind, I would strongly advise others to think twice before entrusting them with any important filings or certifications. All in all, my experience with FastFilings has been quite frustrating and it's not one that I would recommend to anyone.

Read full review of FastFilings
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings FastFilings.com Review: Shady Business Practices and Poor Customer Service

If you're looking to file documents with the California Secretary of State, then you may have come across FastFilings.com in your research. But before you use their services, let me tell you about my experience with them.

I accidentally clicked on their website when trying to find information on the Secretary of State, and I was immediately met with pop-ups and aggressive language trying to convince me to use their online filing service. I reluctantly agreed and submitted my document, but quickly realized I made a mistake.

When I tried to cancel the order and file the document myself, I was shocked to find out that FastFilings had already charged me $103.95 for their services. And when I contacted them to ask for a refund, they simply pointed to their terms and conditions which stated that they would "move forward with the filing" regardless of any mistakes made by the customer.

It's clear to me that FastFilings is just trying to make a quick buck by taking advantage of people who are unfamiliar with the filing process. Their customer service is unhelpful and their business practices are downright shady. My advice is to steer clear of this website and file your documents with the Secretary of State directly, even if it means taking a little extra time and effort. It'll save you money and give you peace of mind knowing that your filing has been handled correctly.

Read full review of FastFilings
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

FastFilings FastFilings Review: Frustrating and Expensive Experience for Filing with California State Website

My experience with FastFilings left me feeling frustrated and disappointed. As someone who was searching for a reliable and efficient way to file a Statement of Information with the California State website, I stumbled upon FastFilings through a Google search. Unfortunately, I didn't realize at the time that they were an outside service and would charge a hefty $74 fee for their services. In hindsight, it would have been helpful if they had double-confirmed this amount, like most legitimate sites do, instead of just a single click to accept.

Given that this was a relatively straightforward process that could have been done for $25 through the California State website directly, I was understandably unhappy about this unnecessary additional expense. I immediately emailed FastFilings to cancel my order, but was informed that it was too late as they process orders immediately - even on weekends, when I had initially entered my order. This left me feeling misled and suspicious of their business practices.

Overall, my experience with FastFilings was negative, and I would caution others to be mindful when considering their services. It's unfortunate that they chose to operate in this manner, as it has caused me to doubt the legitimacy of their business and hesitate to recommend them to anyone else. In the future, I will be more diligent in researching all of my options before choosing an outside service provider to assist with similar tasks.

Read full review of FastFilings
Hide full review

About FastFilings

Screenshot FastFilings
FastFilings is a reliable and user-friendly online platform that makes it easy for individuals and businesses to file and manage their legal documents. The company offers a wide range of services, including business formation, incorporation, DBA registration, EIN acquisition, and more, making it a one-stop-shop solution for all your legal needs.

One of the key advantages of FastFilings is its seamless and simplified process, which requires no expertise or legal know-how on the part of the user. The platform guides you through every step of the process in a language that's easy to understand, ensuring that you can complete your filings quickly and accurately. This eliminates the need to hire an expensive lawyer or consultant to handle your paperwork, saving you time and money in the long run.

FastFilings also offers a secure and reliable platform, ensuring that your personal and sensitive information is always protected. All data and transactions are encrypted with the latest security protocols, so you can rest assured that your information is always safe and confidential.

Another great feature of FastFilings is its affordability. The platform offers affordable rates, which are much lower than what traditional law firms charge for the same services. This makes it accessible to everyone, including small businesses and individuals who may not have the budget to hire a lawyer.

Overall, FastFilings is a great option for anyone who needs to file legal documents without the hassle and expense of traditional methods. With its simple process, user-friendly platform, and affordable rates, FastFilings has revolutionized the legal industry and made it easy for anyone to get the legal help they need.

Overview of FastFilings complaint handling

FastFilings reviews first appeared on Complaints Board on Apr 22, 2023. The latest review Online service was posted on Mar 23, 2024. FastFilings has an average consumer rating of 1 stars from 24 reviews. FastFilings has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.1
480 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. FastFilings Contacts

  2. FastFilings social media
  3. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 23, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.