Federal Life Insurance Company’s earns a 1.0-star rating from 4 reviews, showing that the majority of policyholders are dissatisfied with their coverage and service.
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This company is a scam
This company is a scam. Was told one thing and was delivered nothing. They provide you with provider information, but does not cover anything. If I could put a zero on the review I would.
These guys are a joke, nothing on these cards works at any hospital or pharmacy
These guys are a joke, nothing on these cards works at any hospital or pharmacy. It's been nothing but a pain in the neck. I'm pretty sure it's a scam, a really good one. None of the phone numbers work for claims, etc. I hate this company.
Federal Life Insurance Company Complaints 2
I got into this country April 6, 2022
I got into this country April 6, 2022. A friend introduced me to this insurance policy. We needed a good preventative care and I told the agent that. They have been charging me $378 every month. My two kids had vaccinations done in July 2022. I just received a bill for my son and the total was $1461.00. This is outrageous. I haven't even received my daughter's bill yet. The due date is December 2. I cannot afford this. This is not what I asked for. They did not cover a dime.
Originally signed up with a plan via Federal Life Insurance Company regarding an alternative wellness plan
Originally signed up with a plan via Federal Life Insurance Company regarding an alternative wellness plan. Went into great detail with her that I was seeking services for a Neuropath and wanted a plan that would cover her services. Federal Life Insurance Company told me that the Dr. I chose was in plan and that she could offer me a policy that would meet my needs for "alternative Services". Upon filing my first claim (attached via Federal Life Insurance Company's online portal where the consult took place, I did not get a response from my claim. The claims adjuster said the files had not been received and that she would transfer me to a specialist (named) who informed me that the address on the card was now invalid. After 3 months, you have a new CLAIM ADDRESS. They led me to a conversation with (name) on 2/15 to learn that the address I now needed to send the files to is Federal Life Insurance Company's headquarters at (address). I now have to re-submit my claims and upon further investigation, I find that the company has several addresses listed. I want a full refund for the charges and the expenses I have incurred through visits I thought were covered under the plan Federal Life Insurance Company sold me. I want this company reported as fraud and this individual's license revoked.
Is Federal Life Insurance Company Legit?
Federal Life Insurance Company earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Federal Life Insurance Company. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Federal Life Insurance Company's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Federallife.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Federallife.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Federallife.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The federallife.com may offer a niche product or service that is only of interest to a smaller audience.
- Federal Life Insurance Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We have identified high risk financial services or content on Federal Life Insurance Company's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
About Federal Life Insurance Company
Overview of Federal Life Insurance Company complaint handling
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Federal Life Insurance Company Contacts
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Federal Life Insurance Company phone numbers+1 (800) 233-3750+1 (800) 233-3750Click up if you have successfully reached Federal Life Insurance Company by calling +1 (800) 233-3750 phone number 0 0 users reported that they have successfully reached Federal Life Insurance Company by calling +1 (800) 233-3750 phone number Click down if you have unsuccessfully reached Federal Life Insurance Company by calling +1 (800) 233-3750 phone number 0 0 users reported that they have UNsuccessfully reached Federal Life Insurance Company by calling +1 (800) 233-3750 phone number
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Federal Life Insurance Company emailsmyshield@federallife.com90%Confidence score: 90%marketingadmin@federallife.com88%Confidence score: 88%Salesinfo@federallife.com83%Confidence score: 83%Supportservice@federallife.com82%Confidence score: 82%Supportservicio@federallife.com81%Confidence score: 81%marketing@federallife.com79%Confidence score: 79%Marketingclaims@federallife.com77%Confidence score: 77%
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Federal Life Insurance Company address3750 W. Deerfield Road, Riverwoods, Illinois, 60015-3565, United States
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Federal Life Insurance Company social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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