Fidelity Investments
Reviews and Complaints

Erin Mullen froze my Fidelity investments because she said I needed a poa. I am able body and mind. I never signed or wanted this. Unfreeze my funds This isn't legal. [protected]. Fire her for this gross error. I need to get my money! I was ex with breast cancer and SHE suggested POA should anything happen. Not, I can't transfer any fund's. I need to pay for my cancer treatment and can't get access to my God damn money! Legal action will be taken if she doesn't comply!

The company is refusing to shut down targeting operations that has ruined my career, social life and health over the last 20 years. This is what I shared in LinkedIn and Facebook today:

Fidelity Investments & CEO Abigail Johnson are holding me hostage!
Crime - Continuing targeting operations that has ruined my career & social life for 20 years
Impact to me -placing implants in my throat & applying nerve agents on my forehead (without my knowledge), and targeting me every day with "taser" like remote attacks using "cell tower technologies"
It has been 5 years since Fidelity Investments took responsibility for the crimes committed but are not willing to follow through and shut down targeting operations.

FBI & Boston Police - Please help!

Fidelity Investments used several businesses in Columbus, OH area (between 2007 and 2015) to target me. The company I worked (JPMorgan Chase) for 2 years was told not to honor its commitment to pay me the right bonuses. Fidelity Investments paid serious bribes to people in the following businesses (Nurtur Salon, Dr. Christopher Will(Dentist), Bob Evans Farms, & OSU Medical Hospital) in order to target me with implants, chemicals, toxins, nerve agents and for even holding me hostage for 40 days.
Dr. Will has placed several implants in my throat without my consent. Nurtur Salon has placed several implants & chemicals on my head, forehead and body (again without my consent). Fidelity Investments bribed doctors at OSU Medical center to falsify diagnosis and recommend me to spend 40 days in isolation.
Fidelity Investments is blaming my former manager Jonathan Schapiro (currently with BI-SAM in Boston, MA) for all the crimes committed. Mr. Schapiro is currently using a newly developed technology at Fidelity Investments, to target me remotely, all the implants in my throat and on my body. This causes severe pain and at times chokes me because of implants in my throat.
I have filed complaints with Ohio Atty General's and Franklin County Prosecutor's Office.

New technology developed at Fidelity Investments has made remote targeting very potent. The company has targeted me since 1999 . The company has used electronic implants and nerve agents(since 2010) on an individual's body to make cell phone targeting possible. The app driven technology uses hacking of cell towers to generate wireless/microwaves and target specific individuals (using IDs on the implants). The targeting puts pressure on my upper body nerves leading to severe pain and discomfort.
The company is blaming my former manager Jonathan Schapiro (currently with BI-SAM in Boston, MA) for all the crimes committed. Mr. Schapiro is involved in crimes that include forgery, misappropriation of funds, providing implants/chemicals to dentist/salon, bribing of managers to ruin my career, holding me hostage in a secluded place for 40 days, & currently running targeting operations using gangs in Boston area.
In 2013, Mr. Schapiro made my dentist (Dr. Christopher Will in Columbus, OH) to place a mobile receiver/mic inside my mouth(without my consent). I did not know about it until the company told me in 2014. All my conversations with the company and Mr. Schapiro happens in this discreet network. Please see if charges can be filed.

I am working with one of my former employers, Fidelity Investments, based in Boston, MA, on a settlement related to 20 years (since 1999) of targeting that has led to significant damage to my career and personal life. After nearly 16 years, in Dec 2014, the company took responsibility for everything done to me and promised a settlement. But they have not following through on their promises. The company communicates through an implanted phone (small receiver & mic), placed in my throat in 2013 without my knowledge, by my then dentist (in Columbus, OH). The phone is always connected to the company network.in addition, the company has placed implants and chemical agents all over my body. The toxic chemicals in my forehead acts as nerve agents and targets the nerves in my upper body causing severe pain. Apart from my former manager, Jonathan Schapiro (currently with BI-SAM), the CEO of the company, Abigail Johnson, is personally involved in my targeting. It also looks like the CEO is using gangs to target my son in Chapel Hill, NC (where he is going to school). I am worried my son will get seriously hurt. To be cautious, I have filed a complaint with North Carolina Attorney General in addition to Massachusetts. Please share this post with your network.

Attempts to contact Fidelity corporate to report a compliance issued failed. Does not seem to be any way to reach corporate HQ or the office of the chief compliance officer. Numerous attempts made to contact the firm but the customer service level people are unaware of how to handle a compliance issue. They supposed forwarded details to their back office which appear to be completely ignored since no one ever responded properly.

Fidelity has used a variety of methods to steal the last bit of money in my Dad's 401K account including delay tactics, placing a barrier between customers and decision makers and telling outright lies. I have asked Fidelity several times to help me figure this out but I have been rebuffed each time. As the executor for my Dad's estate I feel that I have let him and my sister down. I intend to register a complaint with the Board of Governors of the Federal Reserve System. I would urge others similarly affected to do the same.

Good Afternoon,

I am writing a complaint about Fidelity. I called and spoke with 3 different representatives at 3 different times and days I just wanted to make sure they were providing me the same information before I decided to pay off my loan in full, by the way my decision to pay off the loan was solely based off the information I was provided was accurate.

My question to them was that I was going to pay off my outstanding loan balance, but I first wanted to know if I paid off the loan how much would I be eligible to re- borrow. The only reason I would have paid a loan for over 12000.00 dollars back was that I could re-borrow a larger amount to get my finances under control. I wanted to make sure I was making the best decision; each time I called all 3 representatives provided me with the same information. Once again each representative told me I would be eligible to re-borrow around 30, 000 dollars mind you they put me on hold and did these calculation, so I made the decision to go ahead and pay off the loan in full.

I waited for the check to post on your website. I was made aware that it will be 14 day holds before you can re- borrow which was no problem. I go to the website today and go to loans and it shows on August 1st 2018 I will be able to take out a loan for 13., 800.00 on line, I was livid I can't begin to describe the anger that I have. There is no way that I would have paid over 12, 000 dollars If I wasn't reassured that this was the amount. I borrowed this money and the person who loaned me the money was trying to help me get my situation under control to find out that by the time I repay this loan back I may have 1000.00 dollars.

I called today and spoke with very nice gentleman by the name of Daniel and he explained to me how he came up with the calculations and why the amount was so low. You have no idea how I can possibly be feeling and not even sure if you care, but this is just completely wrong and unfair. I am leaving work I am in destress regarding this entire ordeal. How could this happen I'm a person having a hard time I was depending on this money.

I will be sending a letter to SEC making a complaint.

Shannon Bowman
1833 Plum Hollow Lane Ne
Grand Rapids Mi, 49505
[protected]
Sherwin Williams Stock Purchase (35773)

I decided 2 day trade w Fidelity's Invest app. I took screenshts of my run'n balances, gains/losses for days I bought & sold stock. I now hve proof I need 2 prove Fidelity robs u of extra $50 when'er u make a trade, as my balances show missing amts from what the days gains & loss says for close of that day. I intend 2 take my evidence 2 an attny.🤬

I have attempted to pay, yes pay, my fidelity credit card bill in full six times. The ineptitude of not only base staff, but also supervisory staff has created a problem in which each time I have tried to pay, there has been a problem, and payment has not gone through, despite the fidelity employee setting up the payment. I was told that someone from the executive level was going to contact me, however, that has not occurred, and I have doubts that it will occur. I was told by fidelity I would be contacted... Still waiting.

I sold my car received a check as payment to check cleared in my account it's been a month I tried doing a couple Bill pays and they locked my account excited in my business agreement with him and then decided to demand my identification and proof of residency and a certified signature guarantee from the person that wrote me to check for my car person who wrote the checks not being very cooperative and stating that my bill of sale should be enough and Fidelity refuses to give me my $3, 000 hasn't been returned it's been positive in my account for over a month and they're basically committing piracy to some of the most rudest people I've ever spoke to my life they like to hang up on people and put them in the queue for over an hour and a half on hold

I initiated a withdrawal on Friday 6/8/2018. I am taking a vacation and needed funds. During the process there was NO choice as to where to take funds from, therefore Fidelity chose to sell stock (for added fee of course). Next was the fact that Fidelity had an address listed for me that I have never lived at. I could see that the address listed was mine 1025 Minnie Dr, Raleigh NC 27603. I was told it would take 10 days to correct the address that was never mine. Next I requested express delivery ($25 fee), which was a moot point due to address issue. I then realized my bank account info was not on there, which I had entered 5 years ago. I had to re enter banking info, but told that would take 10 days to process, which is a Real shock in this age of electronics. So, as it stands now, the check is supposed to be sent tomorrow and I get it Monday after I am on vacation. I asked to please delay the processing and direct deposit it on the 19th which is the day I was told banking info would be verifies. I was told that was not an option. Bottom line is I don't get my money for my vacation as I wanted. Very poor customer service. I am not putting my social in this email, but I am sure you can look this up by my address.
Michael Casey

Fidelity tired of my complaining about errors and invisibility of portfolio managers as well as invisibility of account rep. The only time I recd a call was when I initiated it! An instance - staff made an error in my retirement disbursement which affected my tax bracket and increased taxes. They reluctantly reimbursed me $1000. To cover increased taxes - I discovered this mistake purely by accident; what if I had not! My recent criticism was too much, fidelity froze three accounts and advised that I take my business elsewhere. They fired me!

Randomly, my husband and I try to log in to our online portals and suddenly the accounts are locked. We call, they claim they needs a copy of our drivers license and utility bill. I explain that our rent includes all Bill's paid and they tell me that doesnt qualify to unlock the account. My Drivers license hasn't expired as it is good for 50 years. Now, here we are with over 50k unaccessable money that I can't use. No phone calls, no answers to why. I faxed in our info and it may take up to 3 weeks to verify!

I have multiple loans against my 401K (long story). Fidelity investments misapplied payments that were mailed from my bank to the wrong loan causing the loan that the payments that should have gone into to go into a default condition and creating a taxable distribution for my 2017 taxes (to the tune of $6K+). When I showed them that I had provided them the checks, that they cashed them and applied them to the wrong loan, they refused to admit / correct their mistake. Now, I'm stuck with a huge tax bill because of an administrative error with Fidelity Investments. When I call them, they just tell me that they can't do anything because "Fidelity Compliance" won't let them. Talk about the run around ... everyone should be wary of the business practices of Fidelity!

I have recently had to close my deceased mothers IRA. During this process your company mailed highly sensitive material to someone other than myself. My name and social security number to be exact. This is a breach of privacy, confidentiality and security. At this time I have not obtained a lawyer nor filed public record with the courts. I am giving you the opportunity to settle this matter first hand before public fallout and detriment to your company. Gregory Reitz

Hello my name is Shaniki Smith, I'am file a complaint. I believe you some kind of computer error glitch. Also I notice when clients close there accounts with your banks, it seem to take long periods of time to closes. Almost 30 days. Please suppervise your employees. I know the owner should watch close to who he hires to his company. It's said when your employees that you hire will be reason why you closed down. Please straight up my account. There was a -10 dollars on my account and it suppose to be 22.00 in there to have account. I have not had no problems with your bank. I believe someone trying to move away from your bank because someone has been calling my bank trying to get information. And the only reason they can't check anything with your bank because they have my voice to activate it. Thank you! Shaniki Smith, [protected]

Fidelity - horrible service, fraud, incompetence, and unethical business practices

Fidelity used to be great for over 30 years with them, now I hate them so much that I am transferring all my accounts to a reputable outfit that cares about customers - Charles Schwab.

Fidelity is so nasty dealing with their many, many problems, are dishonest and even lie regarding the extreme Web page unreliability. heir web page functions are always breaking down, and turmoil from bad changes on weekly basis. Really poor quality operation.

When you complain, hours and hours on phone with clerks who have no authority, are very unhelpful, and even lie and tell you no one else is having problems. t is sickening to do business with Fidelity. They make me sick, and I am taking my business elsewhere.

Everyone I talk to and read about on blogs seems to have same problems with Fidelity and also hate dealing with them, and find them very unhelpful.

Its so shocking that they just don't care about customers anymore, and have become so dishonest and unethical

he reason I am reaching out to you is because I have been dealing with a simple issue with a great impact that has continued to go on for over 2 weeks already.

I have spoken with the customer service and debit card services 7 times since Feb 18th. Once on 2/18/18, 3 times on 3/3/18, 1 time on 3/6/18 and now here I am calling again on 3/7/18 and the issue is not fixed. 3/7/18 outcome they advised me they will have the back office next day air me my debit card, now I am calling on 3/9/18 and the representative is now telling me they can mail out my card until 10 days of the address change, so what is the point of next day airing my debit card and why didn't they tell me that on the 7th?

All I have requested was to update my address and have a visa debit card sent to my new address as I had some fraudulent activity on my account and every time I call the debit card service team tell me they have my old address and if I have changed it will take 48 hours.

I have been getting the same answer for two weeks already and I have spoken to 1 supervisor who assured me the issue would be fixed by today, I don't know how a simple change of address can be so hard. I have been without a debit card for tow week already an I really feel this is unacceptable.

Please excuse me if I sound rude but I am just really upset as I get paid tomorrow and I won't have access to my funds.

On or about February 6, 2018 I attempted to place a market order for a security in my IRA through Active Trader Pro. The site did not acknowledge that i placed the order. I then went to the website which was down and the mobile app which was also down. I could not find acknowledgment of my trade order. I then restarted active trader pro and found that not only had my market order been placed but two other market orders for the same amount had been placed as well. The most astonishing thing was that I did not have enough money in the account to even purchase the two other market orders. Fidelity's Active Trader Pro provided my account momentarily more than a quarter million dollars and placed the trades with out my knowledge or consent. I sold immediately to cover, and of course, then the fake money that had allowed the unauthorized and un-directed purchases to take place disappeared, leaving me with only a huge loss of more than $20, 000.00. When I raised the issue with the company, it accused me of dishonesty and stated that the acknowledged computer issues it had that morning did not cause the issue. I wish the company to reverse the transactions.