Menu
For Business Write a review File a complaint
Filmous Customer Service Phone, Email, Contacts

Filmous
Reviews and Complaints

filmous.com

Learn how the rating is calculated

2.7 7 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Filmous Complaints 7

ComplaintsBoard
B
8:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Filmous Site has been unavailable for days

Cannot connect to site. It does not provide a 200 OK HTTP status code when contacted.

I have been told to be more specific, but I don't know what else I can say. I have tried a few of the sites that offer to investigate whether or not a site is down, but all I get is the above message about no HTTP status code provided.

I can't find any way to actually contact Filmous direct to ask what is going on.

Desired outcome: Site to start working again. Alternatively, tell me how I can claim a refund of the money I paid them.

Read full review of Filmous and 2 comments
Hide full review
2 comments
Add a comment
O
O
OiB
Dublin, IE
Aug 01, 2023 3:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Very likely you will not get a cent back. Over the years the site disappeared from time to time, maybe for a few days or a week but always came back. I fear that it will not in this instance. Looks like Cloudflare, who I believe host all its content, has pulled the plug on them. Either based on their own judgement or more than likely under pressure from external law enforcement bodies. They had been cut off by payment providers recently and were having to request users jump through increasingly crazy hoops to make deposits. But now it looks like it is good night Filmous and they will ride off into the sunset with whatever deposits they still have.

A
A
AMK96
US
Jul 14, 2023 12:00 pm EDT

Same question here. I had hundreds of $$$ with them & used them regularly. How can I get money back?

ComplaintsBoard
G
5:26 pm EDT

Filmous No response to my email, then next email returned saying address not found

I opened an account with Filmous and paid funds into my (new) account for movie downloads. My invoice from PayPal shows the payment as "ANNUALLY" although I was under the definite impression that it was a one-off payment to which I could add funds as and when required. I emailed Filmous on the website querying this "annual" payment, and I did not receive a reply. Today I emailed Filmous via the email address stated on their payment details, but my mail was returned saying "address not found". I am afraid that Filmous will take funds from me annually and I will be powerless to stop them. Can you help?
Filmous Transaction ID: 3DY48675CL117464L
Filmous Invoice ID: WC-273
Filmous - Invergara - [protected]@gmail.com

Desired outcome: Reply to my mail stating that my funds were a one-off payment only

Read full review of Filmous
Hide full review
ComplaintsBoard
J
2:23 am EDT

Filmous Stolen credit card details

I found Filmous website and really liked it, there were lots of movies I really wanted to see so I subscribed and paid for the service. There actually is a huge variety of movies there and quality is also great.
But then I noticed that some money disappeared from my card, later the same thing happened again! Someone stole my credit card details and used my money to make online purchases. That happened only after I provided Filmous my credit card information.
I'm not an online shopper and this was actually the first service in the about half a year when I used my card online!
Total scam! Had to call my bank and cancel my card.

Read full review of Filmous
Hide full review

Is Filmous Legit?

Filmous earns a trustworthiness rating of 19%

Not worth the risk. Protect yourself and your money by staying away from Filmous.

Our conclusion: ComplaintsBoard's detailed research into Filmous's operations indicates high risk and questionable legitimacy. We strongly recommend that potential customers avoid dealing with Filmous to protect their personal and financial well-being. If you’ve had a negative experience with this company, please report it to ComplaintsBoard by submitting a complaint.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Exercise caution when using filmous.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We detected that filmous.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.

Filmous protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

While Filmous offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.

We conducted a search on social media and found several negative reviews related to Filmous. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

We noticed that filmous.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.

However ComplaintsBoard has detected that:

  • The age of Filmous's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Filmous.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
S
5:15 am EDT

Filmous I have NEVER had a movie download completely

I have NEVER had a movie download completely! Yet a friend has had no trouble. Very frustrating! Sit and watch a movie for 1 hour and 47 minutes only to have it stop. I've watched about 6 movies now never seeing the last 30 to 60 minutes! Seems to be no support as no one has ever responded to my emails to help.

Read full review of Filmous and 1 comment
Hide full review
1 comment
Add a comment
N
N
NEibor
US
Apr 16, 2011 2:53 pm EDT

"If" one can download the files, upon opening them one will discover they are "corrupted!" As such, my recommendation is to NOT waste your time or money with filmous.com.

ComplaintsBoard
I
6:29 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Filmous Stay away

These companies are jointly owned and operated. Most of the downloads at movieberry.com and filmous.com provide are of poor quality. Several times files are unable to be completely downloaded but they still charge customers for them & offer NO support to correct their problems. Once they have your credit card, it's over.

Worst of all, when you try to cancel out- they continue to bill your credit card monthly. They will rack up hundreds of dollars on your account. They know how the system works- so the only way to make the charges stop is to cancel the credit card they are billing.

STAY AWAY AT ALL COSTS!

filmous.com, filmous, movieberry, movieberry.com, mp3panda.com, mp3panda these companies are all run by the same Russian outfit. STAY AWAY!

Read full review of Filmous and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
J
J
jimmurray
Clear Lake, US
Oct 29, 2011 3:01 am EDT

I have been with filmous for two years now and I have had to contact their customer service twice. Once was for a movie that would not download, They credited me the $1.50 within 24 hours. The second was a complaint that their billing service kept refusing my credit card and the sent a reply in about 10 hours stating they had fixed the link and the credited me an additional $5.00. The do respond to complaints. I should also state that when the site indicates a movie is low quality, it is but for a LQ movie that costs .75cents what do you expect. When HD or high quality is available, expect to pay $1.50 or $2.00

T
T
tjjjc2
US
Mar 08, 2011 5:17 am EST

Filmous does give credits, seems the service is getting better

ComplaintsBoard
M
1:29 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Filmous Incomplete movie files

Hopefully this posting will save others from being ripped off. Filmous.com provides files that can not be completely downloaded & the few that are able to be downloaded are of very poor quality.

Many look like Kramer from Sienfeld filmed them himself at the theater with a camcorder. No Joke!
When you realize that you are paying for crap & try to discontinue your membership, Filmous.com will tell you they have canceled your account (this part is accurate-they will suspend your access to the account) but you will then find the following month & the month after that & so on, that your credit card is still being charged.

Trying to contact filmous.com is a waste of time- they will tell you one thing & do entirely another. This is the stereotypical Russian online company- ripping people off with no regard to ethics or the law. The only way to discontinue charges once they have your info is to cancel the credit card all together. Do NOT think that your credit card company will help you out in disputing the charges- the Russians at filmous.com, movieberry.com & MP3Panda.com know how the system works & take full advantage of the system by having a third party company handle their billing.
My complaint is not with movieberry.com or Mp3Panda.com, I mention those sites because I discovered they were all connected to the lying folks at filmous.com & can only imagine that the game is played the same by all of their companies.

Read full review of Filmous and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
N
N
natashaemma
Epsom, GB
Oct 27, 2010 4:25 pm EDT

For the past two weeks it has been impossible to log on to their website. no explanation at all. the members deposits must be millions !

D
D
DAW403
Toro, CA
Mar 08, 2010 5:59 pm EST

I don't know about the ethics of filmous's billing practices but I became concerned about the their web page below for handling credit card payments. They claim to use SSL (secure socket layer) protocol for handling credit card information but neither the URL shows a 'https' prefix or the task line at the bottom show a padlock icon, common features of a secure web site:

http://www.filmous.com/account/recharge/

ComplaintsBoard
S
12:21 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The movies are faulty in that they "stop" playing. I've complained twice but Filmous doesn't even bother coming back to me.

Read full review of Filmous and 8 comments

Filmous Reviews 0

Looks like Filmous has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Filmous, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Filmous complaint handling

Filmous reviews first appeared on Complaints Board on Feb 5, 2010. The latest review Site has been unavailable for days was posted on Jun 8, 2023. The latest complaint Stay away was resolved on Feb 19, 2010. Filmous has an average consumer rating of 3 stars from 7 reviews. Filmous has resolved 3 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.6
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Filmous Contacts

  2. Filmous phone numbers
    +357 162 0464 4477
    +357 162 0464 4477
    Click up if you have successfully reached Filmous by calling +357 162 0464 4477 phone number 4 4 users reported that they have successfully reached Filmous by calling +357 162 0464 4477 phone number Click down if you have unsuccessfully reached Filmous by calling +357 162 0464 4477 phone number 0 0 users reported that they have UNsuccessfully reached Filmous by calling +357 162 0464 4477 phone number
  3. Filmous emails
  4. Filmous address
    Stasikratous St., 37, Centre Point Tower, 6th Floor, Office 602, Nicosia, 1065, Cyprus
  5. Filmous social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.