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Firmoo / BTree
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Firmoo / BTree Complaints 1

ComplaintsBoard
A
4:36 am EST

Firmoo / BTree appalling

I wonder why I sent them my prescription... Because the glasses are received were obviously made for someone else's but for me.
The frames were wider and everything I saw through lenses was blurred.
I immediately called them and asked for a refund, they agreed and several weeks later they refunded. But no in full. To my question why they answered that I should have read their policies first.
Well, I am sorry I haven't done it, but it doesn't mean you had to steal my money. You made a mistake. Please, refund in full!

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Is Firmoo / BTree Legit?

Firmoo / BTree earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Firmoo / BTree to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Firmoo / BTree is known for their high standards and safety. If you're thinking about dealing with Firmoo / BTree, it's wise to check how they handle complaints.

We found clear and detailed contact information for Firmoo / BTree. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Firmoo / BTree has registered the domain name for firmoo.com for more than one year, which may indicate stability and longevity.

Firmoo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Firmoo.com you are considering visiting, which is associated with Firmoo / BTree, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Firmoo / BTree have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Firmoo / BTree website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Firmoo.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

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Overview of Firmoo / BTree complaint handling

Firmoo / BTree reviews first appeared on Complaints Board on Dec 15, 2017. The latest review appalling was posted on Dec 15, 2017. Firmoo / BTree has an average consumer rating of 1 stars from 1 reviews. Firmoo / BTree has resolved 0 complaints.
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  1. Firmoo / BTree Contacts

  2. Firmoo / BTree phone numbers
    +1 (888) 277-8308
    +1 (888) 277-8308
    Click up if you have successfully reached Firmoo / BTree by calling +1 (888) 277-8308 phone number 0 0 users reported that they have successfully reached Firmoo / BTree by calling +1 (888) 277-8308 phone number Click down if you have unsuccessfully reached Firmoo / BTree by calling +1 (888) 277-8308 phone number 0 0 users reported that they have UNsuccessfully reached Firmoo / BTree by calling +1 (888) 277-8308 phone number
  3. Firmoo / BTree emails
  4. Firmoo / BTree address
    20H, 39 Mark Road, Hemel Hempstead, Herts, HP27DN, United Kingdom
  5. Firmoo / BTree social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Firmoo / BTree Category
Firmoo / BTree is ranked 12 among 81 companies in the Glasses and Lenses category

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