Menu
For Business Write a review File a complaint
First Financial Credit Union Customer Service Phone, Email, Contacts

First Financial Credit Union
Reviews and Complaints

www.ffcu.org

Learn how the rating is calculated

1.0 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

First Financial Credit Union Complaints 5

ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

First Financial Credit Union credit report I see First Financial Credit Union put "charge off paid

credit report I see First Financial Credit Union put "charge off paid". I think they should take that off now since I already paid off the line of credit. Thanks.

Read full review of First Financial Credit Union
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

First Financial Credit Union I got a loan with code XXXXXXXXXXXX from a loan guy named ***

I got a loan with code XXXXXXXXXXXX from a loan guy named ***. I reached out to *** home base and they said they didn't know anyone by that handle. They remotely put in $*** into my dad's account, but it was a fake check.

Read full review of First Financial Credit Union
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

First Financial Credit Union Horrible custr servis I've tried a bunch of timz to close my accounts and get my money, but it's bin a total fail

Horrible custr servis I've tried a bunch of timz to close my accounts and get my money, but it's bin a total fail. Even gavs em a copy of my drivr lisense like they askt. They used to take the funds out my account no problem for almost a year but now they say I gotta go to a brach to close it which is mad anoying cuz of COVID-19. They keep delaying and it's super unprofesh. Can't even touch my own money right now. Pls help me out.

Read full review of First Financial Credit Union
Hide full review

Is First Financial Credit Union Legit?

First Financial Credit Union earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds First Financial Credit Union to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, First Financial Credit Union is known for their high standards and safety. If you're thinking about dealing with First Financial Credit Union, it's wise to check how they handle complaints.

First Financial Credit Union has claimed the domain name for ffcu.org for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Ffcu.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ffcu.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • First Financial Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to First Financial Credit Union has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

First Financial Credit Union I went to First Financial Credit Union for a loan, and was told I could get one if I bought a prepaid debit card, put money on it, and gave them

I went to First Financial Credit Union for a loan, and was told I could get one if I bought a prepaid debit card, put money on it, and gave them the information. They said the loan money would be deposited in my account within five minutes. I did as they said, but they took my money and I never received a loan. When I asked for a refund, they told me I had to pay more money before my loan would be approved. I never would have paid the $150.00 if they had told me that beforehand. The loan officers I talked to had names like *** and *** and they had numbers or badges or something. They sounded like the same person. I was told to call a number to get my money refunded and had to send photos of the prepaid card to prove I had sent it. They said I would get my money back and the money I put on the card after I showed proof I could make the monthly payments. I have a receipt and the card to show proof I sent it to them. The First Financial Credit Union is located at ***.

Read full review of First Financial Credit Union
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

First Financial Credit Union I want my munny bak frm the First Financil credit union

I want my munny bak frm the First Financil credit union. Fist, they came to my workplase Job fair to sell the savings account to peple with a high-interst rate for 14 months of installment saving account. I thot it was good to save a monthly to get lumps money after yer from the savings plan. That coz me to join to open on 08-23-2018 with them. I had been contacted by many peple on the phone to First Financial employees since 2019, but nobody returned my phone call to help refund my overpaid $*** in September . Furthermore, I requested the savings account to pay $*** for saving installment on my monthly installment. I asked to talk to the manager or supervisor. They never transferd to the manager or supervisor. Additionally, I already had paid the whole amount for school employees from XX-XX-XXXX to 09-30-2019 which is an installed saving payment of $*** every month I saved to my account to the First Financial Credit Union. They had received my overpayment for $*** because they sent another payment request that made me confoosed to make one more installment of $*** even though I already paid the September installment of $***. One employee called me she saved the overpaid $*** in a separate account temporarily. However, I overpaid $***, so she should be sent back my refund of $***. She never answered and one of the employees mailed the lumps money. He got my message when I called him I left messages so many times. They never called me back. I mailed all my documents to them, but they never responded to my letter with pictures documents. They had received my overpayment of $***. I called, mailed, left messages, and talked them to refund my overpaid $*** who sent the whole saved my money for 13 or 14 months without overpaid $***. They never called me back and did not help to refund my overpaid $*** and requested my savings statement recorded mail to me. I never received any messages or mail from them. They should refund my overpaid $***!

Read full review of First Financial Credit Union
Hide full review

First Financial Credit Union Reviews 0

Looks like First Financial Credit Union has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent First Financial Credit Union, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About First Financial Credit Union

Screenshot First Financial Credit Union
First Financial Credit Union (ffcu.org) is a financial institution that is dedicated to providing its members with superior financial services. Founded in 1937, First Financial Credit Union has grown into one of the largest credit unions in Southern California, with over 47,000 members. With a deep commitment to its members, First Financial Credit Union offers a wide range of products and services designed to help its members achieve their financial goals.

One of the key features of First Financial Credit Union is its focus on serving its members. Unlike traditional banks, which are focused on making profits for their shareholders, First Financial Credit Union is a not-for-profit institution. This means that its primary focus is on meeting the needs of its members, not on making money. As a result, First Financial Credit Union is able to offer its members better rates on loans and higher returns on savings than traditional banks.

First Financial Credit Union's product offerings are also designed to meet the needs of its members. Whether you are looking to finance a new car, purchase your first home, or save for retirement, First Financial Credit Union has a product that can help. From auto loans and mortgage loans to savings accounts and retirement accounts, First Financial Credit Union offers a wide range of products and services to help its members achieve their financial goals.

In addition to its products and services, First Financial Credit Union also offers its members a range of conveniences to make banking easier. With mobile banking, online banking, and 24/7 call center support, members can access their accounts and manage their finances from anywhere, at any time. And with branches located throughout Southern California, members can also visit a First Financial Credit Union branch in person to get the personalized service they need.

Overall, First Financial Credit Union is a trusted financial institution that is dedicated to helping its members achieve their financial goals. With a focus on serving its members, a wide range of products and services, and a commitment to convenience, First Financial Credit Union is a top choice for anyone looking for a better way to bank.

Overview of First Financial Credit Union complaint handling

First Financial Credit Union reviews first appeared on Complaints Board on May 29, 2023. The latest review credit report I see First Financial Credit Union put "charge off paid was posted on Jun 6, 2023. First Financial Credit Union has an average consumer rating of 1 stars from 5 reviews. First Financial Credit Union has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. First Financial Credit Union Contacts

  2. First Financial Credit Union phone numbers
    +1 (800) 537-8491
    +1 (800) 537-8491
    Click up if you have successfully reached First Financial Credit Union by calling +1 (800) 537-8491 phone number 0 0 users reported that they have successfully reached First Financial Credit Union by calling +1 (800) 537-8491 phone number Click down if you have unsuccessfully reached First Financial Credit Union by calling +1 (800) 537-8491 phone number 0 0 users reported that they have UNsuccessfully reached First Financial Credit Union by calling +1 (800) 537-8491 phone number
  3. First Financial Credit Union emails
  4. First Financial Credit Union address
    1600 W Cameron Ave, West Covina, California, 91790-2714, United States
  5. First Financial Credit Union social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.