FirstTechFed.com’s earns a 4.1-star rating from 9 reviews, showing that the majority of members are very satisfied with banking services.
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Disappointing Customer Service Experience
I recently had an unfortunate experience with First Tech Federal Credit Union's customer service. After reaching out for assistance with my account, I waited for two weeks without any response. The lack of communication and delay in resolving my issue left me feeling frustrated and dissatisfied. As a customer, timely and efficient support is crucial, and unfortunately, my expectations were not met in this instance. I hope that the credit union can improve its customer service processes to ensure a better experience for all its members.
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Pros
- Competitive loan rates
- Comprehensive financial services
- Nationwide ATM access
- Robust online banking platform
- Member-focused credit union
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Cons
- Limited Branch Network
- Membership Eligibility Restrictions
- Potentially Lower Yield on Savings
- Fewer Investment Services Options
FirstTechFed.com Complaints 1
Customer Service
Still waiting to hear back from Customer Service about fixing my account. Hmmm. Two weeks is long enough?
Is FirstTechFed.com Legit?
FirstTechFed.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
FirstTechFed.com has claimed the domain name for firsttechfed.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Firsttechfed.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Firsttechfed.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for FirstTechFed.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up FirstTechFed.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About FirstTechFed.com
Here is a guide on how to file a complaint or review about FirstTechFed.com on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with FirstTechFed.com in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about FirstTechFed.com on ComplaintsBoard.com.
Overview of FirstTechFed.com complaint handling
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FirstTechFed.com Contacts
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FirstTechFed.com phone numbers+1 (503) 671-1492+1 (503) 671-1492Click up if you have successfully reached FirstTechFed.com by calling +1 (503) 671-1492 phone number 0 0 users reported that they have successfully reached FirstTechFed.com by calling +1 (503) 671-1492 phone number Click down if you have unsuccessfully reached FirstTechFed.com by calling +1 (503) 671-1492 phone number 0 0 users reported that they have UNsuccessfully reached FirstTechFed.com by calling +1 (503) 671-1492 phone numberDirector+1 (206) 295-2860+1 (206) 295-2860Click up if you have successfully reached FirstTechFed.com by calling +1 (206) 295-2860 phone number 0 0 users reported that they have successfully reached FirstTechFed.com by calling +1 (206) 295-2860 phone number Click down if you have unsuccessfully reached FirstTechFed.com by calling +1 (206) 295-2860 phone number 0 0 users reported that they have UNsuccessfully reached FirstTechFed.com by calling +1 (206) 295-2860 phone numberMortgage Loan Officer
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FirstTechFed.com emailsbobbi.moody@firsttechfed.com98%Confidence score: 98%Financerichard.lucas@firsttechfed.com97%Confidence score: 97%Finance
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FirstTechFed.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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