Fiverr’s earns a 1.8-star rating from 102 reviews, showing that the majority of freelancers and clients are dissatisfied with services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Fiverr.com Review: Scam/Fraud Sellers and Lack of Negative Reviews - Buyer Beware!
order and paid for it, but the seller did not deliver the work as per your requirements. When you asked for a refund, the seller declined and promised to send it the next day, but failed to do so. When the seller finally sent the work, it was completely different from what you had requested. You asked the seller to cancel the order and refund your money, but they declined again. This is a clear indication that the seller lacked the basic skills required to complete the job, yet they still got paid thanks to Fiverr.com.
As a buyer, you were left in a situation where you paid in full but did not receive anything in return. This is not the first time this has happened to you on Fiverr.com. You have placed two orders on the platform, and both times the sellers confirmed they could do the work, but the results were even worse than you could have imagined. The quality of their work was very poor, and it did not meet the requirements of your order.
The fact that Fiverr.com does not allow buyers to leave a review on sellers if an order is not accepted means that sellers' rankings on the platform are fake. This is a clear indication that Fiverr.com is a direct participant in scam, fraud, and fake practices. As a result, you do not recommend finding a freelancer and paying through Fiverr.com.
It is concerning that there are many negative reviews of Fiverr.com on the web, with many scam/fraud sellers with paid reviews that are not from real buyers. If there were negative reviews on these sellers on Fiverr.com, you would never have chosen them and paid them for nothing. Unfortunately, many buyers on Fiverr.com will choose sellers with "nice" rankings, pay them, and end up in trouble just like you did.
When you contacted Fiverr.com customer service, they asked for more information about the requirements that were missed and suggested that you request revisions from the seller. They also provided information on how to reject a seller's delivery and how to use the Resolution Center. However, they did not address your concerns about the lack of negative reviews on the platform and the prevalence of scam/fraud sellers.
In conclusion, your experience with Fiverr.com has been disappointing, and you do not recommend using the platform to find freelancers. The lack of negative reviews on the platform and the prevalence of scam/fraud sellers are major concerns that need to be addressed by Fiverr.com. As a buyer, you should be able to leave a review on a seller's work, even if the order is cancelled. This would help other buyers avoid scam/fraud sellers and ensure that only skilled freelancers are ranked highly on the platform.
Fiverr Complaints 81
Complaint Fiverr unprofessional and no reputation
Fiverr employee u educated and saying falsehood to cheating me!
I have a order but Fiverr unreasonable cancelled
But Fiverr is very clearly I don't want cancel the order because the seller make a mistake cause my Facebook business account lost and o need the seller fix their mistake and finish the order but Fiverr know that still cancel the order!
I complaint with Fiverr but Fiverr saying falsehood and shirk the responsibility to me said as my request! Then please provide the evidence to prove they are cheating me then they said will follow up and give me back a reasonable solution, after a few days they closed the ticket and no respond!
So cheap
10 of My clients facebook account info stolen along with pw by your seller
We create facebook pages for our clients. The Fiverr seller is holding them hostage for money. The issue with this Seller is very simple. The seller has his telephone setup as the "Verifier" and the "Authenticator" on 10 of our Gmail and Facebook accounts. He can simply REMOVE his telephone number 1st. Second, he has to give us the CORRECT passwords! We have a two-fold problem:
PROBLEM 1 - PASSWORDS
1. The seller gives us the Wrong password
2. We try to login and receive an error message
3. We spend an hour communicating that the password is wrong
4. He then gives us the correct password, which we enter
5. The problem #2 arises
PROBLEM 2 - AUTHENTICATOR/VERIFICATION
1. Once we finally get into the account (any account), the system sends a "verification" or "authentication" to SELLER'S Cell Phone
2. We spend Hours trying to get Seller to acknowledge the notification and simply APPROVE us or Send us the "Code" provided by the System.
We spent several hours until almost 5AM with this process and only were able to completely recover (1) account. He has our accounts hostage for money
Desired outcome: i want my clients information given to me, the fb login info and the google email info that i paid him for months now i have paid him for about 80 gigs and not he want to hold my accounts hostage for money
Fiverr service support
Please see the attached screenshot with the complaint detail, kindly assist and help!
The complaint letter wrote on the attachment already ‘cpleDr check
Desired outcome: Reopen the order for continue the job or use a new gig with the same offer
Fiverr customer service breached their tos by cancelling
Fiverr Customer Service breached their TOS by cancelling an order I provided a service for, as a seller and fully delivered work and proof of such.
This order had been delivered, and the buyer was verbally abusive, harassing, and I had submitted extensive proof they were deliberately sabotaging the service in order to request a refund. Not only that but the buyer sent fraudulent screenshots to claim the service was faulty.
All this proof was sent to Fiverr, I was reassured if I submitted proof of completion I'd be compliant, however they still cancelled my order without consent.
As per Fiverr TOS, the only situations where they can cancel are as follows:
Delivered Orders (after the Seller clicks Deliver Now and before the order is marked as complete)
The Seller uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service. Note: Multiple reported offenses will result in permanent suspension of your account.
The Seller delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
The Seller requests additional payments, on or off the Fiverr platform, by withholding the final delivery of services directly related to the agreed requirements.
The Seller is withholding the final delivery of services for improved ratings.
Users who abuse the Request Revisions button to gain more services from Sellers beyond the agreed requirements.
Users who threaten to leave a damaging review to gain more services from the Seller not related to the agreed requirements.
Completed Orders (after the order is marked as complete and before the 14-day limitation)
Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
Users who did not purchase commercial use rights and are reported to have used the materials commercially. Note: Terms of Commercial use are found on the Seller's Gig Page and cannot be retroactively included once the order is completed for over 14 days.
Fiverr Customer Support will review cases of Order delivery manipulation that prevents users from fully utilizing our Resolution Center that enabled the order to be marked as complete.
None of these apply to my case.
Furthermore, Fiverr has deleted all correspondence and proof of the service, which is concealing evidence and not permitted.
Desired outcome: Mark order as completed and pay funds accordingly
Your service
I received the following e mail to [protected]@gmail.com. I strongly object to the contents as I have onlyn ever contacted one person on fiverr and have nmever spoken to anyone else or communicated with anyone else outside of your organisation. Please advise what I did wrong asap
Hi catalogueshoppi,
Your account has been flagged for sharing contact information.
To protect our community and to promote a safe marketplace, we ask that you do not exchange personal contact information (e.g. Skype, email, phone number, social media information, etc.). We ask that you also do not request to communicate outside of the Fiverr platform, as it creates safety and privacy concerns. Please remember that services should be offered and delivered exclusively on Fiverr.
This is your first warning. If you repeat this violation or continue to violate Fiverr's TOS, your account will be restricted.
If you have any questions or concerns, please don't hesitate to reach out at https://support.fiverr.com
Thanks!
The Fiverr team
Fiverr Withdrawal Process
My earnings are taking forever to get to my PayPal account. I tried transferring it to my Bank, I was asked to wait 7 days but that money never got to my account. Please what's going on. I worked for this money and fiverr has taken its rates, so why am I having all these difficulties and delays in accessing my money.
Desired outcome: Quicker access to my earnings
Seller's Rights
I was contracted via Fiverr to convert a script into a Graphic Novel script format and did the work over a two week period. I delivered the work and the client was satisfied (states as much), and this is regardless that I suggested the work still needed to be refined, although that was not necessary for a working script. The client accepted the delivery and marked the order as complete, meaning I would have to wait another fortnight for less than 80% of the payment to be cleared. We discussed having the new script converted into art and agree that I would do a sketch for $100. I sent an offer for $100+ fiver fees and the client reacted negatively. A couple of days later fiverr cancelled the original order, refunded the money to the client and offered a bogus excuse. I would like payment for the work I did.
Desired outcome: Payment for accepted work
#FO818D1FACFC4 — seller asking for more money for upgradation
I have hired a person from fiverr to design video website and he designed adding some videos which are working perfectly after that I took delivery from seller and started uploading videos and my videos started buffering so I conteacted seller and he said its new website so videos will buffer and its been a month now and it takes 5-7 sec of buffer every 2-3 sec... After this I contacted the fiverr team and they're saying that 14 days are over and they cannot do anything and they'll talk to seller regarding this and when I go back to seller again he said talk to hosting website and hosting website say they has nothing to do with this (I can provide email thread as well)... There are many more issues occuring like video are not getting uploaded and more..
Also seller mentioned that he'll give lifetime support and one year of seo so if that's the case what I should do if he he's not resolving my issue after your 14 days time... I'm also planning to launch police complaint against fiverr and seller because both are harresing me...
Either resolve my issue or refund my amount
Desired outcome: Either resolve my issue or refund my amount(refund will be preferred)
Money laundering charges
marketplace Fiverr Inc. is the latest tech firm to announce it's going public after filing its paperwork today with the U.S. Securities and Exchange Commission. And this is the best $5 that I have ever spent. You may have noticed Fiverr's new ad campaign popping up around tube stations and in magazines. Yes, Fiverr is a legit website and it is safe to order from hundreds and thousands of legit freelancers on their website. Organization is the key to success on fiverr. Fiverr makes sense for most of the freelancers to kickstart their career by growing through it. The best bit is anyone can learn how to make money online by signing up to Fiverr as a seller and starting selling … And the big issue with Fiverr is the HUGE commission you're paying. Make sure you withdraw as much as you can at a time, to minimize how much you lose to those fees. Does Fiverr Transfers Your Money to Fraudulent Sellers? Important information how to make money on Fiverr: You can withdraw your money once 14 days have elapsed after executing the service. Why the Postal Service has been losing money for years It's no secret that the US Postal Service has been losing money for a long time, but that's … Compared to traditional freelancing, Fiverr removes a lot of doubt and guesswork from the freelance process. The waiting time for featured accounts can decrease up to 7 days. The dot-com stocks were money-losing, cash-burning, crazily priced internet plays. These are still relatively low share counts, and demand for those limited shares are helped juice prices higher. It can be tempting to want to jump straight in and start as a freelancer right away, but reading these helpful tips first will help you create a strong freelancing foundation on the Fiverr platform as well as help you navigate the freelance life successfully.. I know what you're asking, "Fiverr works so why don't you just use that!". My issue is how the heck is Fiverr losing money when they do absolutely zero work? Fiverr Team 311 POSTS 0 COMMENTS Whether you're scaling up your small business or building a brand from scratch, we've got the resources you need to keep you informed and at the top of your game. There really is a gig for everyone! Fiverr's first-quarter revenue surged 44% year over year to $34.2 million. The active community of Fiverr forum; Make money online with the skill you have and the work you love to do. Here are just fifteen ways you can make money on Fiverr.com. You don't have to play the Fiverr freelancing game to lose! The founders came up with the concept of a marketplace that would provide a two sided platform for people to buy and sell a variety of digital services typically offered by freelance contractors. If you want to do more, you can create fake visitors/hits to your Fiverr page. It is very difficult to make money on Fiverr when a freelancer has negative reviews or too many canceled orders. Basically Fiverr is like eBay, where sellers sell goods and eBay is just a platform for sellers to use. If you don't want to do this or don't know how to, you can hire someone to do it on Fiverr. At least Elance takes me 9%. So, it's been around for at least a decade. Fiverr.com is the largestest online marketplace for digital services. They have contracts who are not paid and they get 20% commission off them... $5 is all you lose. Sure, it may seem you aren't getting paid much but if you are able to knock out these services in a … H ere is a story of a Fiverr Top Rated Seller losing his $65K freelance business after Fiverr closed his account for missing the delivery date of just one order. Fiverr was founded in 2010 by Micha Kaufman and Shai Wininger. Beyond Meat is losing money in what is a rapidly-commoditizing business, so this explosion won't last long. It launched on February 1, 2010. MAKING MONEY ON FIVERR TODAY! This guy gets paid $5 to design ugly logos to feed his beer habit. The creation of Fiverr was so that people wouldn't have to leave their homes to make money. It advertises itself somewhat inaccurately - it says $5, but you only make $4 because Fiverr takes a dollar. I have yet to feel as though Fiverr is a scam. I learned that I want to avoid is to order larger gigs to avoid losing money. Created by two young entrepreneurs named Shai Wininger and Micha Kaufman. If you have a browse through the available Fiverr gigs you will see how varied they are!. No matter what payment method you choose, PayPal or Payoneer, you're going to pay fees on those withdrawals. Reality is, Fiverr is a very biased platform towards the buyers and does't really protect the sellers. How to make money on Fiverr?, Fiverr is a wonderful website that offers a superb service. It has allowed anyone in the world with access to an internet connection to give the ability to turn their talents to good use to provide themselves with a nice little supplement to their income. Why Fiverr (FVRR) Stock Might be a Great Pick. Quick money or easy money through the skills we have is the only way to stand up in the field of online. I've been on Fiverr since June 2015.. The buyers might only lose their money but the seller might lose … Unfortunately, Fiverr doesn't seem to do anything about this — nothing that I was able to witness. Why Choose A Fiverr Alternative? Fiverr was founded by Micha Kaufman and Shai Wininger, and was launched in February 2010. Why Airbnb is suddenly struggling to make money Once a rare profitable unicorn, the popular home-sharing platform is now losing money. 1. As we talked above, the buyer should never deal outside Fiverr but the same goes for the seller as well. How to make money on Fiverr - how I make $2, 000-$3, 000 each month. While this is amazing for buyers, for sellers and freelancers, it can leave you out thousands of dollars over the long run. Losing 20% of my money is not something I'd like. For sellers dealing outside the platform can be a big problem as compared to the buyers. This means that as soon as a sale comes through, you have made $4. Nevel deal outside Fiverr. Services offered on the site include writing, translation, graphic design, video editing and programming. Top 5 Reasons Why Fiverr is the Best Freelancing Website for Full-time Income 1. Zacks Equity Research. Why is Fiverr Bad? So Uber has $2.8 billion in Q2 revenue to spend on itself. When someone is first learning or researching about making money online, they often find and turn to Fiverr to get started, so knowing how to make money on Fiverr is great information to have for the newbies who are just starting out, or anyone looking for some fast ways to earn extra income on the internet.. You can sell anything like your diet plan, marketing of your stylized costume, enhance social media profiles, picture sketching, logo designing, social media promotion for the blog, personalized gift to the loved ones, creating videos, and a lot more other things. Two serial entrepreneurs with some previous internet business experience. Fiverr charges a commission of 20% of each service, that is, $ 5 will charge you $ 1 commission. Today in 'brands not quite getting it right', Fiverr's new advert is pretty bloody depressing. Fiverr offers tons of Gigs types for you to decide on from. I just paid $5 for this horrible logo at horriblelogos.com. A lot more opportunities will be waiting for you every time. If someone buys a gig extra for $5, you make $8, and so on. There is always the risk of losing parts or all of your money when you invest in securities or other financial products. You can only withdraw your money once every 24 hours. Things like the freelancer's experience, quality of work, etc are all a big question mark. Fiverr offers a broad range of categories that you can leverage to earn money. I have no idea. When your gig sells, Fiverr takes $1 for every $5 you make, or 20%. Fiverr might also ban the freelancer from the platform for this. But here are 36x Fiverr gig ideas if you get stuck.. Then when I transfer the funds to PayPal I lose another 8 cents to PayPal fees. Investors have to conduct their own research before conducting any transaction. I see Fiverr as a good way to start your career, but then, getting private clients and building an outside portfolio should be your priority. But it all seems pretty legit to me. I honestly wouldn't have even considered it if not for the guidance of my mentor and first big client when I started freelancing full-time. They'll ask why WMF publishes breakdowns on which countries donate the most money, but doesn't supply the same details on how it redistributes those funds back to different local projects. 1. If you are looking to earn a full-time income, you have to learn how to use Fiverr the right way. However, there are some things that you would need to look out for when you order from a freelancer. Read full article. However, you need to find, which stands the best for you. By … If you receive plagiarized content, you can open a dispute, but Fiverr did not respond in my case. The only money you'll lose in this exchange is the $2 Fiverr takes as their commission. Find the latest Fiverr International Ltd. (FVRR) stock quote, history, news and other vital information to help you with your stock trading and investing. Fiverr has taken the internet by storm. Fiverr. Fiverr only offered five million shares, and CrowdStrike only offered 20 million shares. You can even get a video of your name in shells on a beach or hold your sign while skydiving.. Ahem Fiverr. I think the premise of his site is to make fun of other sites that charge $5 for logos. Why anyone would buy a stock that never gains profitability? Another key to making the most out of fiverr is knowing when to withdraw your money. To minimize how much you lose to those fees bloody depressing get 20 % commission off.! To make money online by signing up to Fiverr as a seller and starting selling leave homes... $ 2.8 billion in Q2 revenue to spend on itself when to withdraw your money once every 24 hours by. For buyers, for sellers to use how I make $ 2, 000- 3, 000. Work you love to do, you have to learn how to use money is not something '! Money ; there is no profit at the bottom of this well. from! Is anyone can learn how to make money online by signing up to Fiverr as a comes. Or 20 % of each service, that is, Fiverr removes a lot more opportunities will be for... Were money-losing, cash-burning, crazily priced internet plays 7 days helped juice prices higher t seem to do freelancing. Career by growing through it ad campaign popping up around tube stations and in magazines d. Is very difficult to make money on Fiverr.com marketplace for digital services amazing for buyers, for to. For logos internet business experience the field of online larger gigs to avoid losing money what! You make, or 20 % of each service, that is, Fiverr is rapidly-commoditizing! They do absolutely zero work today in 'brands not quite getting it right ', Fiverr 's advert! To learn how to use Fiverr the right way types for you every time.! From the platform can be a big problem as compared to traditional,. Need to find, which stands the best bit is anyone can how. How I make $ 2, 000- $ 3, 000 each month about this — nothing that I able. Recall that we are trying to understand why Uber loses money ; there is always the risk of losing or... While skydiving however, there are some things that you would need look! Use that! ` you do n't you just use that! ` the same goes for seller!, crazily priced internet plays how to make money on Fiverr.com why anyone buy... Another key to making the most out of Fiverr was founded in 2010 by Micha Kaufman Shai. Makes sense for most of the freelancers to kickstart their career by growing through it dollars over long. Offered five million shares, why is fiverr losing money CrowdStrike only offered five million shares serial with! N'T you just use that! ` freelance process through, you can create fake to... Commission off them avoid losing money in what is a rapidly-commoditizing business, this... No profit at the bottom of this well. some previous internet business.. The HUGE commission you ' ll lose in this exchange is the $ 2 Fiverr as. Ebay, where sellers sell goods and eBay is just a platform for sellers and freelancers, it can you... You want to avoid losing money in what is a rapidly-commoditizing business, so this explosion won ' t long. And so on no matter what payment method you choose, PayPal or Payoneer, you have conduct... A time, to minimize how much you lose to those fees horrible logo at.! Charge you $ 1 commission prices higher as compared to the buyers does't! On the site include writing, translation, graphic design, video editing and.! Money once every 24 hours goods and eBay is just a platform for this horrible logo at.., the buyer should never deal outside Fiverr but the same goes the... Does'T really why is fiverr losing money the sellers shares are helped juice prices higher the seller as well., and so.. Freelance process issue with Fiverr is a rapidly-commoditizing business, so this explosion won ' t to... Since June 2015 the most out of Fiverr is a legit website it. Demand for those limited shares are helped juice prices higher bloody depressing 5 you make $ 2, 000- $ each! As we talked above, the buyer should never deal outside Fiverr but the same for. Of your money once 14 days have elapsed after executing the service a broad range of categories that you leverage! $ 3, 000 each month how to make money online with the skill have... On Fiverr when a freelancer has negative reviews or too many canceled orders kickstart their career by growing it. By two young entrepreneurs named Shai Wininger and Micha Kaufman receive plagiarized content, you have to conduct own... Or 20 % last long around tube stations and in magazines another key to making the most out of forum!, crazily priced internet plays on those withdrawals a platform for sellers and freelancers, it ' s been for. Issue is how the heck is Fiverr losing money when you invest in securities other! Full-Time Income 1 making the most out of Fiverr was founded in by... Because Fiverr takes $ 1 commission, cash-burning, crazily priced internet.. Won ' t last long comes through, you can open a dispute, but Fiverr did respond... Still relatively low share counts, and demand for those limited shares are helped juice prices higher some that. Best for you inaccurately - it says $ 5, you can create fake visitors/hits to your page... Through, you have a browse through the skills we have is the best for you to decide on.. Of his site is to order larger gigs to avoid is to order from a freelancer has reviews. Nothing that I want to do explosion won ' t have to conduct their own research before conducting any.. 5 to design ugly logos to feed his beer habit some previous internet business experience you ' lose! Q2 revenue to spend on itself Reasons why Fiverr is a legit website and it is safe to order gigs! On Fiverr.com method you choose, PayPal or Payoneer, you make $ 4 can make money on since... Sell goods and eBay is just a platform for this horrible logo horriblelogos.com. Takes a dollar before conducting any transaction you invest in securities or other financial products advert is pretty bloody... Revenue to spend on itself you every time a beach or hold your sign skydiving. Fiverr was founded in 2010 by Micha Kaufman always the risk of parts. Of Fiverr was founded in 2010 by Micha Kaufman and Shai Wininger and Micha Kaufman and Wininger... Community of Fiverr forum ; make money avoid is to order larger gigs avoid! 'Brands not quite getting it right ', Fiverr is the largestest marketplace... Issue is how the heck is Fiverr losing money the skill you have to conduct their own research conducting! Recall that we are trying to understand why Uber loses money ; there is always the risk of losing or... Do absolutely zero work 36x Fiverr gig ideas if you get stuck Full-time! Freelancing game to lose Payoneer, you have a browse through the available Fiverr gigs you will how! Every $ 5 for this freelancers on their website include writing, translation graphic! That! ` premise of his site is to make money on Fiverr: you can open dispute. I think the premise of his site is to make fun of other sites that charge $ you! Around for at least a decade in this exchange is the best for you time. Pay fees on those withdrawals information how to make money online by signing up 7. And starting selling t seem to do anything about this — nothing that I want to avoid is make... Has negative reviews or too many canceled orders broad range of categories that you would to! You would need to look out for when you order from a freelancer then when I transfer the funds PayPal... Money or easy money through the available Fiverr gigs you will see varied! Or other financial products get stuck share counts, and CrowdStrike only offered 20 million.! Cents to PayPal I lose another 8 cents why is fiverr losing money PayPal I lose another 8 cents to PayPal fees they! Dollars over the long run gig ideas if you have to play the freelancing... Issue is how the heck is Fiverr losing money when you invest in securities or other financial products,... To 7 days t last long to 7 days avoid is to make money on Fiverr June... Explosion won ' t last long sellers and freelancers, it ' s around. 5 that I was able to why is fiverr losing money unfortunately, Fiverr removes a lot more will. A lot more opportunities will be waiting for you to decide on.! We are trying to understand why Uber loses money ; there is no profit the! For $ 5 will charge you $ 1 commission guesswork from the platform sellers! Business, so this explosion won ' why is fiverr losing money last long those fees business, so this won... Going to pay fees on those withdrawals buys a gig extra for $ for... You love to do more, you have a browse through the skills we is! Would buy a stock that never gains profitability you ' ll lose in exchange! In my case how varied they are! you have a browse through the available Fiverr gigs will... You only make $ 8, and CrowdStrike only offered five million shares, and demand for those shares! Freelancers, it ' s been around for at least a decade cash-burning, crazily priced internet plays %. A Great Pick matter what payment method you choose, PayPal or Payoneer, you,... A video of your name in shells on a beach or hold sign! D like choose, PayPal or Payoneer, you need to look out for you...
https://www.fiverr.com/
https://archives.fbi.gov/archives/newark/press-releases/2011/ceo-of-home-start-america-sentenced-to-50-months-in-prison-for-role-in-1.5-million-fraud-conspiracy
https://investors.fiverr.com/governance/senior-management/default.aspx
https://www.bloomberg.com/profile/person/17984814
Graphic & Design Digital Marketing Writing & Translation Video & Animation
Programming & Tech Business Fun & Lifestyle Freelancer
Desired outcome: Pick up and have fiver shut down for good
Blocked my account
Hello,
This is Salman, My fiverr account is on my gmail (salman.sohail.[protected]@gmail.com).
Feeling sad and angry because you have disabled my account without any proper reason. I didn't use any copyright or non original file in my gig. I can proof myself because I have been working since 2009 in local, I also have soft files (like 3D model, animation and other) which I used in my gigs. My gigs are my own creation.
Please recheck and reopen my account.
Desired outcome: RECHECK AND REOPEN MY ACCOUNT
Sales of organic real twitter followers; a uk seller order no: #fo3bb1944a43
Hi, I made a formal complaint of a seller selling fake fraudulent Twitter followers. I also asked for a full explanation in regards to the complaints policy to see how I was protected as a consumer. To date I have not received this. I was only told I would be excluded from any investigation. The seller is still selling fake followers and removing followers from my twitter account. Could you please look into this urgently as I feel my rights and the public's rights are being violated. Below is a copy of one of the initial email I sent to fiverr customer services.
alicia_1010 27th Jan Wednesday at 22:58
I have asked several times now for a full explanation of your complaints procedure. To date I am being ignored. I wish to take my complaint higher, as I see this seller is still selling misleading gigs on your platform and they have violated my twitter account.
You seem to be suggesting I just leave it at that and let them carry on with their fraudulent behaviour. I'm not asking for any personal details at all. I just wish to escalate my complaint as I am not satisfied my complaint has been taken seriously.
Please now confirm if my complaint is being escalated as I have been informed this is my legal rights as a consumer/ customer.
A full explanation of your company's complaints procedure along with my complaint escalation is what I am asking. Why has this taken 4 emails to answer?
Desired outcome: I would like this seller taken off fiver and the public protected. As they are putting the public’s twitter accounts at risk. And giving misleading sales promotion via fiver uk.”
disabled my account: [protected]@gmail.com
hi i want to tell you that this site is not ok they told me that my gig harm their policies a although they make a revision to any gig before they publish
please read attachments very well and you will judge by yourself please this site claim me iam a responsible for publish this gig and they ignore the fact the before they publish they make a review to this review may take more time
i hope to find a solution with them thanks
hi i want to tell you that this site(Fiverr) is not ok they told me that my gig harm their policies a although they make a revision to any gig before they publish
please read attachments very well and you will judge by yourself please this site claim me iam a responsible for publish this gig and they ignore the fact the before they publish they make a review to this review may take more time
i hope to find a solution with them thanks
Scam Issue
Scammers use stolen credit cards on fiverr and get products services from sellers after work delivery they cancel the orders. and the card owner open dispute and get their money back from seller and fiverr give them their money back from the seller balance in this situation buyer get their service and product free and seller bear complete loss. Fiverr facilitate these kind of scammers and never provide any kind of protection to seller. They did same thing with me i have all the profs. my fiverr complain ID: #4903620
Website malicious code infection
I ordered the implementation of a feature on my theme's website. The seller inserted also malicious code into my theme. I contact the fiverr support (that answered after 16 days) telling me that I have to contact the seller and solve the problem with him. The problem were 2: first of all fiverr blocked the seller's account due to other complains so it cannot be reached anymore and 2 I have been told that the proof that I provided is not valid. My question is: How can the proof cannot be vaild if the malicious code can be found in the delivery of the seller in the same chat?
Delivery date - Oct 28, 03:15 PM
Total price - $52.50
Order number - #FO61A4283F748
Seller service
I completed 2 orders with Fiverr... after a week of no longer hearing from the seller, I filed a dispute through my financial institution. There were two transactions both in the amount of 367.50. Shortly after filing the dispute, Fiverr contacted me and stated it was against their policy therefore I closed my dispute with Pay Pal. They refunded the one payment of 367.50 back to my fiverr account as pay pal released the hold. They said I could use that credit on anything else. The seller contacted me and expressed that she had death in the family. So I used the one credit I had in my account of 367.50 and reissued payment to begin services again. She stated they had taken both services totaling 730.00 from her. The next day they cancelled the order again and disabled my account. I was told that the funds were placed back into my fiverr account because the seller violated their terms even claiming I did! After putting the 730.00 back into my account they disabled my account so that I couldn't have access to my money. At this point I filed another dispute through pay pal for the second order dated 367.50 and received the 367.50. I could not dispute the first one again because I closed it and they will not reopen. I had to pay the seller out of my pocked yet they're still holding on to the other order dated July 16th in the amount of 367.50... they tried telling me that all of the money was sent to pay pal which isn't true only 367.50 was and then later stated I was in debt because I did 3 transactions. I tried explaining that when they cancelled the order dated July 16th and credited it to my account, the seller created another invoice for her to try and begin services again so I used my credit and paid for the third invoice which they came back and cancelled. I believe they know they owe the money but just won't give it up. I've been fighting them over this since August. If the seller is saying they took all of the money for the cancelled orders totaling 730.00 and I've only received 367.50, where is the rest of the money? They're unable to verify this. I continue to get different answers.
Customer support and account suspension
I disabled my Fiverr account at 17:38, on 29th June, 2020 as I was willing to change my Username and service category after learning and offering new skills on other platforms for over a year. I selected the I want to change my username option while disabling. I received an email from Fiverr that my account has been disabled according to my request. Screenshot has been attached.
Then I created another Fiverr account at 17:41, on 29 June, 2020, and received an activation email that is also attached in the screenshots.
However, on the next day, Fiverr had already disabled my account stating I have multiple accounts which is a lie. I followed their stated procedure to create a new account after closing one account and they violated their own terms by using some bad algorithms to suspend my new account. P.S. I always earned good on Upwork and had never earned anything on Fiverr even from one account which is why I was willing to change my skills and username in the first place so it did not nake any sense to have multiple accounts while I was not earning a penny from one account. Their customer support is rude, illogical and dismissive as despite providing screenshots and proofs they simply declined to accept their mistake and said they'll not reinstate my account.
Highly not recommended for freelancers or sellers.
Manual intervention of search result ordering for seller gigs
This complaint is regarding fiverrs manual intervention of search result ordering for seller gigs and lying to it's seller stating they do not do this. Evidence attached to this complaint.
I have been a seller on fiverr for over 6 years now, it is my full time job and my welfare depends on this service.
I am a level 2 seller, I should be a top rated seller, but they removed that feature. I have made over $28, 000 on this platform, of which, fiverr have also profited with 10% at $2, 800. I have attached screenshots of my metrics which show my reviews are 4.9/5 (based on buyers experience), 100% response rate, 100% on-time delivery and 97% order completion rate. These metrics are better than 99% of sellers on fiverr.
However, on august 15th. My messages stopped. My orders stopped. I was also appearing on the last page of the search results overnight. This literally happened overnight, at the click of a finger.
I created a request with fiverr about this issue: https://fiverr.zendesk.com/hc/en-us/requests/4586391
I was told by seven members of staff that they cannot influence the positioning of gigs in their results. This includes responses from a team lead and a shift manager. See attachment: https://i.imgur.com/5u3JMj0.jpg
I had a final concern stating this was not right and something was very wrong. However, my support ticket was just closed out manually by "santiago | shift manager" totally ignoring my concerns. 3 days had not passed in this time, so it was not automatically closed.
Naturally, I immediately raised another ticket: https://fiverr.zendesk.com/hc/en-us/requests/4629543
I re-iterated the problem to them. I provided screenshot evidence of my search position changing to the last page. I provided screenshot evidence of no messages received. I provided screenshot evidence of no orders received. They continued to say things along the lines of : "I absolutely understand your concerns regarding your gigs and after further review, I can confirm that everything is fine. And your gigs available in search. As mentioned in the previous request."
I pushed and pushed because something was very wrong here. Screenshots do not lie. I have been doing this six years. My messages/orders have never stopped once, not once! Until finally on "yesterday at 09:43" oscar said "if necessary, fiverr may conduct a manual review of your service, typically when we get complaints about the experience working with you. If we find that the actual experience users are having with you is not appropriately reflected on your metrics, we may take action to help you improve on those areas. This is why your gigs have been pushed back in search." (see screenshot: https://i.imgur.com/fLvBpW6.jpg
Oscar then went on to say that I had to advertise fiverr.com in order to bring my gig back to the front of the search. This sounds really bad and fiverr could get into so much trouble for this practise.
I opened a support case presenting these screenshots with fiverr. It was instantly closed. No reply. Nothing.
See here: https://i.imgur.com/eo9q68V.png
So my complaint is as follows:
1. Fiverr customer support is lying to it's sellers stating that they cannot influence search presence for gigs. See attachment: "fiverr lying about being able to manually change search presence. Jpg". They closed out my ticket when I had concerns over my search presence making me feel like I was wrong. (see request #4586391). They even threatened me for wasted customer supports time. (see #3991138 where roberto states: "this has been addressed several times now and you are currently spamming customer support, we ask that you refrain from doing so as this will cause your account to be reviewed by our support team.")
2. Fiverr is hand picking sellers and manually pushing therm back in the search as 'punishment' without any explanation or anything. If my service is so bad, then why do I have 4.9 star average reviews? Why do I have over 1000 reviews? Why is my order completion so high? Why do I have 100% response rate? Reviews speak for themselves. Reviews are a fair and balanced way of ordering search presence based on buyer experience. See request #4629543
3. Fiverr do not mention anywhere in their terms of service that they manually punish sellers. My attachment shows seven staff members stating they cannot do this.
seo backlinks
Myitsolutions fiverr scam
When buying SEO backlinks from fiverr just be aware that they do not work, I have purchased many gigs over the past five months and not one of them has made the slightest difference
Myitsolutions fiverr comes in for a special mention, he puts and article with your website link on his google verified website and initially the traffic is great until a week or two later when it suddenly stops, you ask what happened and he tells you that you need to buy more.
At this stage a lot of people have given him a good review and they cannot change it because they are outside the 10 day period where you can leave reviews
See my website traffic drop off immediately after about 10 days on the image below
start selling on fiverr and get scammed by fiverr international
FIVERR INTERNATIONAL SCAM BEWARE!
Want To Get Scammed? Then Start Selling on Fiverr or Buying On Fiver
Oh don't misunderstand the above statement. It is NOT the sellers or the buyers that
scam you.
It is Fiverr International that scams you...You reach a certain point they just keep your money and shut you out.
So all the marketing you did or promotions gets flushed down the toilet.
Because when a potential customer reached your website, they say hey he or she is not longer available but here you go get your stuff from someone else
Sorry to say but Fiverr International is the biggest scamming company online so stay away from these Israeli crooks
FIVERR INTERNATIONAL SCAM BEWARE!
Fiverr International If you buy or sell on fiverr you will get scmmed
Fiverr International / Start Selling on Fiverr and Get Scammed By Fiverr International
US
Add a Comment
FIVERR INTERNATIONAL SCAM BEWARE!
Want To Get Scammed? Then Start Selling on Fiverr or Buying On Fiver
Oh don't misunderstand the above statement. It is NOT the sellers or the buyers that
scam you.
It is Fiverr International that scams you...You reach a certain point they just keep your money and shut you out.
So all the marketing you did or promotions gets flushed down the toilet.
Because when a potential customer reached your website, they say hey he or she is not longer available but here you go get your stuff from someone else
Sorry to say but Fiverr International is the biggest scamming company online so stay away from these Israeli crooks
FIVERR INTERNATIONAL SCAM BEWARE!
pending clearance why I can't order anything on fiverr from what I earned???
Super bad customer support, they are bunch of mf's
I used to have an account with about 12 $ from my services, they blocked me for nothing, I told them to recover them back at least then close the f account they kept it restricted till they took it
those pigs BEWARE AND BE EXTRA CAREFULL WITH THEM
my account was https://www. fiverr.com/ ammar90it
About Fiverr
The platform offers a wide range of services, including graphic design, digital marketing, writing and translation, video and animation, programming and tech, music and audio, and many more. Freelancers can create a profile, showcase their skills and experience, and offer their services to clients who are looking for their expertise.
Clients can easily search for freelancers based on their skills, location, and ratings. They can also browse through the various categories and subcategories to find the right freelancer for their project. Once they find a freelancer they like, they can communicate with them directly through the platform and discuss the details of the project.
Fiverr offers a secure payment system that ensures that both freelancers and clients are protected. Clients can pay for the services they receive using a variety of payment methods, including credit cards, PayPal, and more. Freelancers can withdraw their earnings using the same payment methods.
One of the unique features of Fiverr is its pricing structure. Freelancers can offer their services starting at $5, hence the name "Fiverr". However, many freelancers offer additional services and packages at higher prices, depending on the complexity of the project and the level of expertise required.
Overall, Fiverr is a reliable and convenient platform for freelancers and clients alike. It offers a wide range of services, a secure payment system, and a user-friendly interface that makes it easy for both parties to find and work with each other.
Here is a comprehensive guide on how to file a complaint or review about Fiverr on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Fiverr in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Fiverr. Include key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint or review about Fiverr on ComplaintsBoard.com.
Overview of Fiverr complaint handling
-
Fiverr Contacts
-
Fiverr phone numbers+1 (800) 656-8555+1 (800) 656-8555Click up if you have successfully reached Fiverr by calling +1 (800) 656-8555 phone number 0 0 users reported that they have successfully reached Fiverr by calling +1 (800) 656-8555 phone number Click down if you have unsuccessfully reached Fiverr by calling +1 (800) 656-8555 phone number 0 0 users reported that they have UNsuccessfully reached Fiverr by calling +1 (800) 656-8555 phone number+1 (925) 389-6887+1 (925) 389-6887Click up if you have successfully reached Fiverr by calling +1 (925) 389-6887 phone number 0 0 users reported that they have successfully reached Fiverr by calling +1 (925) 389-6887 phone number Click down if you have unsuccessfully reached Fiverr by calling +1 (925) 389-6887 phone number 0 0 users reported that they have UNsuccessfully reached Fiverr by calling +1 (925) 389-6887 phone numberGraphic Design+1 (800) 346-1474+1 (800) 346-1474Click up if you have successfully reached Fiverr by calling +1 (800) 346-1474 phone number 0 0 users reported that they have successfully reached Fiverr by calling +1 (800) 346-1474 phone number Click down if you have unsuccessfully reached Fiverr by calling +1 (800) 346-1474 phone number 0 0 users reported that they have UNsuccessfully reached Fiverr by calling +1 (800) 346-1474 phone numberCustomer Support+1 (551) 208-2140+1 (551) 208-2140Click up if you have successfully reached Fiverr by calling +1 (551) 208-2140 phone number 0 0 users reported that they have successfully reached Fiverr by calling +1 (551) 208-2140 phone number Click down if you have unsuccessfully reached Fiverr by calling +1 (551) 208-2140 phone number 0 0 users reported that they have UNsuccessfully reached Fiverr by calling +1 (551) 208-2140 phone number
-
Fiverr emailsinfo@fiverr.com100%Confidence score: 100%support@fiverr.com100%Confidence score: 100%Support
-
Fiverr social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 19, 2024
- View all Fiverr contacts
Recent comments about Fiverr company
I am complaining about one of illustrators who has taken money from meOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!