Menu
For Business Write a review File a complaint
Flower Customer Service Phone, Email, Contacts

Flower
Reviews and Complaints

www.flowercompany.ca

Learn how the rating is calculated

2.0 10 Reviews 6 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Flower Reviews 16

ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Flower Compassionate Service: Flower Co Goes Above and Beyond in Delivering Quality Flowers

I wanna start with sayin' that Flower Co is a top notch company. I had a tough time when my hubby's momma passed, but they were real quick to lend a helpin' hand. I gotta say, they went outta their way to make sure my flowers got to their destination. Even though I had to switch things up last minute, they made it happen with ease. They were real easy to talk to online, which is a real plus for me. I appreciated how respectful they were for my situation. Can't say enough good things about this company. They showed me that they are more than just a flower delivery service, they genuinely care. I'll definitely be orderin' from them again.

Read full review of Flower
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Flower Fantastic Flower Delivery Experience with Flower Co. in Toronto

I just wanted to share my experience with Flower Co. These guys delivered a bouquet to my girl in Toronto and I'm happy to say that they did an awesome job. My girl said she's never seen anything like it before-- the flowers were just that beautiful! You can bet I'll be using their service again and again. It's hard to find a good florist these days, but these guys knock it out of the park. I recommend them to all my buds. Thanks Flower Co. for making my girl smile!

Read full review of Flower
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Flower Amazing Flowers and Customer Service from FlowerCo.ca - A Must Try!

So let me tell you guys about this flower website that I stumbled upon a few moons ago. Y'all, flowercompany.ca has some truly amazing things! When my package arrived at my doorstep, it was like a full-on surprise party for me! The product was so awesome, I couldn't contain my excitement.

But listen y'all, their customer service is just bananas. It's bananas in the sense that it's so good. From the day that I placed my order, they were always keeping me in the loop, and I really appreciate that.

So a big shout out to the Flower Co. crew--thanks a ton for everything you did, from shipping to communications. May God bless you!

Read full review of Flower
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Flower Disappointed with Flower Co.'s Unreliable Delivery and Poor Customer Service

I gotta say, I used to be a big fan of Flower Co. Their delivery service was always so reliable and efficient. But something changed about six months ago, and I'm pretty disappointed. Yesterday, I was supposed to receive a delivery from them, but it never showed up. The worst part is, when I reached out to them for an update, they just gave me the runaround and didn't take much responsibility for the situation. Honestly, it's been a total waste of my time. The management seems unprofessional, and I'm not impressed with their ownership either.

To make matters worse, they keep bombarding me with text messages telling me to wait longer. It's like, come on guys, I already waited all day yesterday! I am not about to wait around all day again today for a delivery that may or may not come. It's frustrating and honestly just not worth the hassle.

All in all, I used to recommend Flower Co. to everyone, but now I'm not so sure. If you're looking for a reliable cannabis delivery service, you might want to try somewhere else.

Read full review of Flower
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Flower Mixed feelings on affordable prices, poor delivery & customer service

I gotta say, their prices are really good, but you might end up just waiting around and not even getting your delivery when it's supposed to come! The people on the phone are pretty rude and don't do much to help you out, and they never even say sorry or anything when they mess up. It's happened to me a few times where I had to call off my order and then I was stuck without any medicine for a whole day. If you don't wanna deal with all the hassle and frustration, it's probably smarter to go with a different company that's more trustworthy.

Read full review of Flower
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Flower Disastrous Flower Co. Experience: Zero Value for $95 CAD Bouquet

Got some flowers from Flower Co. for my kid's birthday and let me tell you, it was a disaster! The delivery came super late at night and the bouquet was in really bad shape. Petals dropping off, flowers saggy and with spots all over... it was a mess! I had to take off all the yucky petals and remove the damaged parts myself, it was like buying a bargain flower arrangement, you know? Definitely not premium quality.

I don't appreciate being deceived either, as the website promised "fresh flowers." Like, come on! I could've gotten better flowers from my backyard! When I complained and asked for a refund, they then said they would resend me a new and "beautiful arrangement". I had some hope the issue was going to be fixed, but nope, still a letdown. Same wilted bouquet, this time just one flower needing some love.

Honestly, for $95 CAD, it was just a total ripoff. There's no chance I'm going to order again from this florist, save your money and don't make the same mistake I did!

Read full review of Flower
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Flower Top-Notch Service and Quality Blooms from Flower Co

Hey, just wanted to give a big shoutout to Flower Co. I got three bunches of flowers for my missus, and the two were delivered on Saturday like clockwork. I was excited for the third delivery on Sunday, so I kept checking my email. But as it got later in the day, I started to get anxious. So I went into the order tracking number and saw that it was already delivered! I was surprised, but happy because the flowers looked amazing. Seriously, top-notch service and quality blooms. Will definitely be coming back.

Read full review of Flower
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Flower Honest Review of Flower Co.: Good Flowers, but Terrible Delivery Experience

I gotta say, my kids ordered us some flowers from Flower Co. for our anniversary on February 14th. They said that there would be same day delivery, but that definitely wasn't the case. My daughter kept bugging them about where the flowers were, but they just kept saying they were on their way. This went on for two whole days before the flowers finally showed up. It was already after 9 at night and freezing cold outside when they were left at our door. Like seriously, they couldn't even ring the doorbell or something?

I get that they must be busy, but it's just not cool to mislead your customers like that. Saying they're on their way when they still have a couple days to go is just plain dishonest. I mean, what if someone needed those flowers for a special event or something? It's just not good business practice.

But hey, let's not all be Debbie Downers here. I gotta admit, the flowers themselves were pretty nice. They were colorful and well-arranged, and they came with a cute little note from our kids. So I guess that part of it was alright.

Overall though, I'm not sure if I would use Flower Co. again. I appreciate the effort they put into the flowers themselves, but the delivery system definitely needs work. It's just not cool to leave customers hanging like that. If they could fix that, then maybe they'd be worth another try.

Read full review of Flower
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Flower Flower Co. Review: Overhyped and Overpriced, My Valentine's Bouquet was a Disappointment

I recently ordered a bouquet from Flower Co. for Valentine's Day, thinking that it would be a sweet and romantic surprise for my wife. However, my experience with this company was not what I expected. Honestly, I think that the hype about them is way too much and the prices are too high.

Despite the fact that I ordered well in advance, Flower Co. still managed to disappoint me. I requested that the bouquet be delivered a day earlier than Valentine's Day, in order to avoid any potential problems that could arise from the holiday rush. However, when the flowers finally arrived at 9:30pm, they were just left outside in the cold. As a result of this, all the stems had broken and the flowers were already starting to wilt.

And if that wasn't bad enough, the quality of the flowers themselves was atrocious. Some of the roses were completely broken off, while others were turning black. I made a complaint to their customer service team and they only offered to refund the delivery charge. I asked for a full refund, which was over $200, but they stopped communicating with me at that point. It's extremely disappointing that a business would treat its customers like this, especially when the cost of their services is so high.

I regret using Flower Co. and I will definitely make sure to warn others about the quality of their products and services. I won't use their services again, that's for sure.

Read full review of Flower
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Flower Disappointed with Flower Co.'s Service and Delivery – Avoid Them and Bloomex!

I ordered a beautiful bouquet of flowers from Flower Co. (flowercompany.ca) for my sweet 90-year-old mother who is currently in a long-term care facility. Due to the pandemic, I haven't had the chance to visit her for over a year, so I thought sending her some flowers on Valentine's day would be a lovely gesture. I've been sending her flowers on this day for about 40 years now, so it's become a bit of a tradition.

Sadly, things did not go as planned. I ordered the flowers on February 2, 2021, and requested delivery on February 14, 2021, which is Valentine's day. However, the flowers still haven't arrived, and imagine my dismay when I called to find out what happened, and the seller didn't pick up! It was such a disappointment, and my mother, who was eagerly waiting for the flowers, was, without a doubt, heartbroken.

I called the seller, and he promised that the bouquet would be delivered but not at the agreed time. I was assured that the delivery would still be on the same day, but still, it was not delivered. When I tried to get a refund or cancel the order, the seller refused, which is so frustrating because I didn't get what I paid for. Whenever I reached out to the seller, they were dismissive and gave me the run-around. It's such a disappointment because I was promised that the bouquet would arrive on time, yet it did not, and I was left to explain to my mother why she didn't receive her flowers.

After four days of being promised delivery, I decided to take action and opened a PayPal account to request a refund. Luckily, I finally got my refund on February 23, 2021.

I have ordered flowers from Bloomex in the past, and I had issues with them as well. I would strongly suggest avoiding business with these two florists if you want to avoid the disappointment and heartbreak that I experienced.

Read full review of Flower
Hide full review

Flower Complaints 6

ComplaintsBoard
I
9:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Flower Flower Co. - Disappointing Communication & Service

So, I tried Flower Co. for my last-minute Christmas gift, but was left a tad disappointed. First off, I didn't receive any order confirmation after placing my order. I mean, how am I supposed to know if it went through? And then, to make it worse, I reached out to customer support to clarify and didn't receive any response back at all. Talk about frustrating!

Maybe I should cut them some slack because of the holiday rush, but that's no excuse for lack of communication. Unfortunately, I won't be giving them another chance. Thankfully, I ended up finding another online flower delivery service that actually delivered on their promises.

Read full review of Flower
Hide full review
ComplaintsBoard
D
9:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Flower Flowr Co. Review: Save Yourself the Trouble, Don't Use This Company for Valentine's Day Flowers

thing i learned from flowr co. is to not use them. i tried to order valentines day flowers and guess what? they never came. i tried to get a refund or some help but nope, absolutely nothing. it's like they just took my money and ran. i think they only care about taking your money and don't even care about delivering the flowers. it's a real bummer because i was really looking forward to suprising my valentine, but instead i just got ripped off. save yourself the trouble and don't use this companty.

Read full review of Flower
Hide full review
ComplaintsBoard
T
8:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Flower Flower Co. Review: A Bumpy Ride with a Beautiful Destination

I gotta say, my experience with Flower Co. has been quite a rollercoaster ride. I've used their services many times in the past, and it's been mostly smooth sailing up until recently. Let me tell you a dramatic story about it.

So, I placed an order with them a while back, but to my surprise, I received a message from them saying that my order couldn't be delivered for some reason. At first, I thought it was some kind of joke or mistake, but as it turned out, it was not. I was really disappointed to hear the news, especially since I'd relied on them in the past and never had any issues.

Now, despite this upset, I do think Flower Co. does generally good work. Their flower arrangements are beautiful and well-crafted, and their delivery service is usually efficient. I do wish they'd been more proactive about letting me know about the delivery snafu, but I understand that mistakes happen.

All in all, I'd say Flower Co. is a solid option if you're looking to send flowers to someone special. Just be aware that they're not infallible, and you might encounter some bumps in the road along the way.

Read full review of Flower
Hide full review

Is Flower Legit?

Flower earns a trustworthiness rating of 61%

Generally safe, but check closely before sharing details.

Our conclusion: Flower's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Flower has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Flower has claimed the domain name for flowercompany.ca for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Flowercompany.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several mixed reviews for Flower have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • The website belonging to Flower has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Flower. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • The use of a free email address for contact on flowercompany.ca may be a red flag indicating potentially unreliable or fraudulent activity.
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Flower Disappointing and Lifeless Flowers from Flower Co. - A Warning to Potential Customers

Flower Co. seems to have missed the mark with their flowers. I received a bouquet from my daughter who lives out of town, and unfortunately, the flowers lacked any sign of life. In fact, some of them were already starting to wilt and die. It's a real shame that Flower Co. would take advantage of customers in this way. I strongly suggest that you avoid buying from this company.

Read full review of Flower
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Flower Avoid Flower Co - A Disappointing Experience on Valentine's Day

So, let me tell you about my experience with Flower Co. I ordered some flowers for my sweetie pie on Feb 14 and they said it would come soon but it took until 10pm to arrive. By that time, my honey bunny was already snoozing. And what's worse, the receipt, who is on a business trip, didn't even get to see the flowers until the next day.

And don't even get me started on the orchid! It was so small and ugly, I thought it was a weed at first! I was so disappointed and my love muffin was too.

Honestly, I would avoid Flower Co. at all costs. Stick to your local florist and save yourself the headache.

Read full review of Flower
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Flower Disappointing Valentine's Day Experience: Delayed Delivery and Unhelpful Support from Flower Company

So, I decided to surprise my significant other with a bouquet of flowers for Valentine's Day. Unfortunately, I must say, it hasn't gone as planned. It's Valentine's Day already, and it's 10:05 PM EST, and there are still no sign of delivery. I'm a bit disturbed with the situation, and I contacted their support, but the response I keep receiving is that it will still arrive today. Honestly, the assistance wasn't too helpful either, and I didn't feel any comfort.

Overall, this has been quite a negative experience, and I wouldn't recommend anyone to go through the same, especially when it comes to special occasion gifting. I had high expectations, and I feel disappointed, which isn't how I wanted to feel on Valentine's Day. I hope I can get my full refund, but even that is such a hassle. Please avoid ordering from this company if you don't want any similar experiences.

Read full review of Flower
Hide full review

About Flower

Screenshot Flower
Flower (flowercompany.ca) is an online cannabis dispensary that offers premium quality cannabis products. They have a vast collection of products that cater to the needs and preferences of all cannabis enthusiasts. The company has been in the business for years and has built a loyal customer base due to their exceptional services and high-quality products.

The website is user-friendly and easy to navigate, making it easy for customers to browse through the products and find what they need. The products are well-categorized, making it easy for customers to find what they need in just a few clicks. The website provides detailed product descriptions, including the THC and CBD levels, the taste, aroma, and effects of the product, making it easy for customers to make an informed decision.

Flower offers a wide range of products, including flowers, edibles, concentrates, vapes, and pre-rolls, all sourced from trusted vendors. The flowers are hand-selected and carefully cultivated to ensure top-quality products. The edibles come in various delicious flavors, while the concentrates and vapes deliver the ultimate smoking experience with a smooth flavor and potent effects.

One of the best things about Flower is their exceptional customer service. The company offers fast and reliable shipping, with discreet packaging to protect the privacy of their customers. Customers can track their orders in real-time and can contact customer support for any queries or concerns.

Overall, Flower (flowercompany.ca) is an exceptional online cannabis dispensary that offers premium quality products, excellent customer service, and fast and reliable shipping. Whether you are a seasoned smoker or a first-time customer, Flower has something for everyone. Browse through their extensive collection and place your order today for the ultimate cannabis experience.

Overview of Flower complaint handling

Flower reviews first appeared on Complaints Board on May 21, 2023. The latest review Compassionate Service: Flower Co Goes Above and Beyond in Delivering Quality Flowers was posted on May 31, 2023. Flower has an average consumer rating of 1 stars from 16 reviews. Flower has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.2
9 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Flower Contacts

  2. Flower phone numbers
    +1 (168) 485-52699553
    +1 (168) 485-52699553
    Click up if you have successfully reached Flower by calling +1 (168) 485-52699553 phone number 0 0 users reported that they have successfully reached Flower by calling +1 (168) 485-52699553 phone number Click down if you have unsuccessfully reached Flower by calling +1 (168) 485-52699553 phone number 0 0 users reported that they have UNsuccessfully reached Flower by calling +1 (168) 485-52699553 phone number
  3. Flower emails
  4. Flower social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.