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CB Car Dealers Ford Ford 2023 F150 Limited
Ford

Ford review: Ford 2023 F150 Limited

J
Author of the review
7:01 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased Truck on show room floor on Oct 25, 2023! They said used and returned w 3100 miles. Purchased and wrote check for truck, approx 77,000+. Drove home. As drove home, noticed mileage was 5700! Called manager at Planet Ford- Houston on I45. She said, well it was used and you got good deal. 2 days later, on board screen went out, does not reboot. Door locks go out and can’t lock truck! Can’t use phone, set temp or anything! Called dealership and am told it was a used truck! Got a good deal! It’s 50 miles each way to dealership. Took in 10 days later, fixed a bad rattle in dash!

Locks and screen still have not been fixed! Got title and said 3100 miles, not the 5700 miles it actually had on truck!’ Checked window sticker with salesman when purchased says 26” wheels…. No it has 24” wheels on it!

Bait and switch on everything!

When upset w dealership, and mentioned hiring an attorney they said, bring it on!

I just want a almost new truck that works and is the truck they thought they sold to me. I do not understand how so many things about truck they had wrong!

Need it fixed now!

Desired outcome: I want truck that I thought I was purchasing! Dealership bait and switch? Or just ignorance???

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