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After using Freelancer.coms service for nearly 7 months, I made a deposit to pay off a project that had been built, deconstructed and rebuilt spanning over 4 months. The project cost me thousands of dollars and required several people to complete.
I made a deposit in my account, and transferred the final balance to the provider. Several hours later the provider informs me his account was suspended and to seek a refund from Freelancer because he had not received the funds. I immediately seek a refund to find that my account is also suspended and they refuse to answer or give a refund.
They requested identification, WHICH I DID NOT TRUST GIVING TO SUCH SCAMMERS but sent anyway, yet they still are ignoring me and their "live support" keeps ending any session I try to initiate.
Neither I nor the seller are new to this site, and we both have good feedback from several users who also have good feedback. This is not my first deposit though it is my highest.
FREELANCER.COM IS TRYING TO STEAL $550 FROM ME ($563 AFTER FEES!) but I will NOT let it happen. Paypal has been notified and is investigating the matter along with any other complaints so if you have had a problem with them TELL PAYPAL NOW!
I will get this out to every forum I can, facebook, twitter, myspace, youtube and will even create an adsense campaign until I get my money back.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Freelancer.com = Thieves
Hello MartG.,
My name is Steven from Freelancer.com.
We understand your concern regarding the closure of your account.
Furthermore, we always make sure that we exhaust all avenues in investigating every issue; hence, for an impartial and unbiased conclusion. We may discuss your concern regarding this issue by sending an email to us.
If you are experiencing difficulties, or in need of our help, you may always shoot an email to stevene@freelancer.com.
We are always ready to address all your concerns.
I hate their garunteed policy they rip me off too. I will never use this site
They stole $1000 from me. I hired a guy from there that after 3 weeks said he could not finish the job anymore for me and was going to cancel the $1000 payment and refund me the $100. The money was never refunded and they have ignored all of my messages. Then they lied to paypal by providing them with fake evidence showing showing there was a website built, after aguing with paypal for a hr I finially got the website address freelancer claims to of made for me and all it is, is my name name on a website that is under construction. I think Paypal is working with them because they make money from working with Freelancer.com
I want to open up a law suit against freelancer.com and paypal please contact me so that we can work together to make a stop to this and get our money back
email me at s8587215@gmail.com and put in the subject Freelancer.com scam
Lets put a stop to this
Hi everyone,
I am taking the time to write everywhere about what happened to me on freelancer.com. Please, be carful when using this platform, since it is so easy to get robbed by other users. I applied for job that was posted and I was awarded, when I acepted the job, all my money from paypal and my freelancer account was taken.
One of my project buyer is asking for refund after he has received files and this simply shows he is a CHEAT. but still freelancer support is helping him and has suspended my account and is pressurizing me to give refund to client.
I have been continuously asking support to check CHAT LOG on freelancer.com so that they can understand that buyer has cheated me.
https://www.change.org/p/nasa-tell-nasa-to-boycott-freelancer-com
Hi all. I have noticed the same at my paypal. I gave a call to paypal, told my problem and they send back the whole money for my paypal (even a bit more with 5cents).
It took 3 minutes. I have just told my problem and the money sent in 20 minutes.
Good luck all!
Daniel
They are simply crooks