Menu
For Business Write a review File a complaint
CB Online Communities Freelancer.com Refund money and reopen my account
Freelancer.com

Freelancer.com review: Refund money and reopen my account

N
Author of the review
8:24 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Ms Bryndis Henrikson

Dear Mr Neil Katz

Dear Customer Support Team

Dear Ms Bryndis Henrikson

My account [protected]@gmail.com was closed on 16 October 2023 and I didn't receive the latest payment that I withdrew on 14 October 2023.

I wrote many emails to the Customer Support Team about my issue because I find that I have done nothing to violate the principle of User Agreement as well as Freelancer's Code of Conduct but they couldn't give me a satisfactory reason for closing my account and they refused to provide me ID Payment to check its status.

That was an act of depriving me of my labor rights and illegally appropriating my money. That was an action against the 1948 Universal Declaration of Human Rights.

The way you all treat me is the behavior of dictators and it is a blow to Australia's democracy and human rights.

Living without work is a death sentence for an innocent person like me. I wonder where justice is, where human rights are.

Dear Mr Neil Katz

My account has been closed with USD 150$ in it. There is no article of Terms and Conditions permitting Freelancer.com to hold my money after my account has been closed without violation to User Agreement, and there is no article preventing me getting my money back. Freelancer.com must refund it to me.

Your company earned tens of millions of dollars. I hope it does not include money stolen from millions of freelancers all over the world.

Dear Customer Support Team

I provided my personal information for your company and your company applied Australian Privacy Principles under the Privacy Act 1988, why did you say you cannot go further into details about my account due to Privacy Policy. Stop saying irresponsible and stupid things.

Please read again about Privacy Policy on the website. " The types of personal information we collect and hold. We collect personal information about our users in order to provide our products, services, and customer support. How we use personal information.

to provide the service or product you have requested;

to provide technical or other support to you;

to answer enquiries about our services, or to respond to a complaint"

You didn't support me. You do not fulfill your responsibility. Your boss needs to know that. Should you be fired?

And remember, you are not a court to give a final decision.

Dear Mr Matt Barrie

This is not the first time I write to you.

I hope you are the CEO of a technology company not the leader of a gang of robbers. You are listed in Australia's list of top innovators and thinkers, hope your innovation and thinking lead the world better, don't impose dictatorship and don't cast the shadow of modern slavery on the global.

User Agreement brings most benefit to Freelancer and puts users at risk, it's really a trap to users. This thing must stop because it is a crime against humanity. A global criminal investigation is necessary. Therefore, all files and evidence of this case and similar cases from 2013 will be sent to the below list.

Australian Competition and Consumer Commission ACCC

Supreme Court of New South Wales

The Federal Court of Australia

The High Court of Australia

Australian Cyber Security Centre ACSC

International Criminal Court ICC

Internet Crime Complaint Center (IC3)

Interpol

Human Rights Protection Organization

International Labour Organization

Remember that the way you handle this incident could be a make or break your career and Freelancer.

I look forward to hearing from you all soon, not silence.

Your Sincerely,

Nguyen Thi Hong

0 comments
Add a comment

More Freelancer.com reviews & complaints

Freelancer.com - Scam via account suspension 52
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freelancer.com - Account closed, stole my money 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freelancer.com - Fake projects and identity 59
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freelancer.com - Freelancer.com will steal your money 49
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Freelancer.com - Scam 92
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freelancer.com - Account closed by freelancer.com, afther they saying I canceled the identity verification process
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Freelancer.com Contacts

  2. Freelancer.com phone numbers
    +1 (415) 702-3294
    +1 (415) 702-3294
    Click up if you have successfully reached Freelancer.com by calling +1 (415) 702-3294 phone number 0 0 users reported that they have successfully reached Freelancer.com by calling +1 (415) 702-3294 phone number Click down if you have unsuccessfully reached Freelancer.com by calling +1 (415) 702-3294 phone number 0 0 users reported that they have UNsuccessfully reached Freelancer.com by calling +1 (415) 702-3294 phone number
  3. Freelancer.com emails
  4. Freelancer.com address
    Level 20, World Square, 680 George Street, Sydney, New South Wales, 2000, Australia
  5. Freelancer.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
Freelancer.com Category
Freelancer.com is ranked 7 among 82 companies in the Online Communities category