Freeman Florist’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their floral arrangements and service.
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Bouquet
A bad experience. I dropped by the Whitesands branch for the first time, browsing for a simple bouquet for a young girl. As the ones off-the-shelf at $10 were not as nice, the staff (Sharon) who attended to me offered to custom-make something similar based on my budget of $10. What she suggested came up to $11.90 which was acceptable to me. However, little did I expect it to be incomplete as it's lacking a ribbon at the end of it which I was told was at an additional cost. I requested for the string not to be cut away but leave it daggling for it to look more complete but I was turned away, claiming it's against the company's policy. What company policy is that? I was asked to buy a ribbon at $1 to complete it. I didn't think it's ethical to force it on the customer for add-on cost. I requested to replace the string and I was told again it's against the company policy. Clearly the staff has no customer service and did not understand the essence of customer satisfaction. I requested to speak to the manager and I was put through to Nelson who after hearing my feedback, tried hard to justify the reason for cutting the string (despite it being a customer's request not to) and emphasised the company policy again. It makes one conclude Freeman Florist does not understand the basics of customer satisfaction. It's my first patronage and it's definitely my last as well. It's going to my circle of friends staying in Pasir Ris.
Expensive flowers, poor service
Freeman Florist at Whitesands, Pasir Ris, Singapore. Very expensive, Very poor service, not helpful, whilst waiting for one of the staff to arrange the flowers, I paid first to save time. Once I paid, it felt like that had changed. All I asked for was to edit the bouquet slightly to tie it a little tighter, the sales girl snapped at me saying, I'll have to pay $5 workmanship fee. When a few moments ago, they were more than willing to help. Very rude and wanted me to add more flowers. Very hefty pricing, paid close to 15.90 for a very empty looking bouquet. And one rose (just one stalk) with plain plastic cost $5?! They don't have prices labelled everywhere, and will ask you whether you want wrapping. Which most places do for free or for a low price. The plastic wrapping of the flower cost more than the flower itself, and they don't offer the prices freely, you have to ask. Terrible experience.
Is Freeman Florist Legit?
Freeman Florist earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Freeman Florist. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Freemanflorist.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Freemanflorist.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Freemanflorist.com you are considering visiting, which is associated with Freeman Florist, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Freeman Florist have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Freemanflorist.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Freemanflorist.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The freemanflorist.com may offer a niche product or service that is only of interest to a smaller audience.
- Freeman Florist protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Freeman Florist Reviews 0
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Overview of Freeman Florist complaint handling
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Freeman Florist Contacts
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Freeman Florist phone numbers+65 6288 8945+65 6288 8945Click up if you have successfully reached Freeman Florist by calling +65 6288 8945 phone number 0 0 users reported that they have successfully reached Freeman Florist by calling +65 6288 8945 phone number Click down if you have unsuccessfully reached Freeman Florist by calling +65 6288 8945 phone number 0 0 users reported that they have UNsuccessfully reached Freeman Florist by calling +65 6288 8945 phone number
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Freeman Florist emailssupport@freemanflorist.com100%Confidence score: 100%Support
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Freeman Florist addressNo.9 Little Road MG Building, #04-01, Singapore, 536985, Singapore
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Freeman Florist social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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