Freshchat’s earns a 4.5-star rating from 2 reviews, showing that the majority of users are exceptionally satisfied with customer support software.
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Reliable chat support for my website
I recently integrated Freshchat from wchat.freshchat.com onto my small business website. The setup was straightforward, and it didn't take long to get it up and running. I've noticed an increase in customer engagement since then. The chat interface is user-friendly, and my customers seem to appreciate the quick responses they get. It's not overly complex, which is perfect for someone like me who isn't too tech-savvy. I did have a small issue with customization, but their support team was helpful and resolved it promptly.
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Pros
- Intuitive UI/UX design
- Robust automation features
- Seamless multichannel support
- Comprehensive analytics suite
- Scalable for any business size
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Cons
- Limited advanced features compared to rivals
- Can be costly for small businesses
- Integration issues with non-Freshworks products
- No native phone support; chat-based only
Freshchat Complaints 0
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Is Freshchat Legit?
Freshchat earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Freshchat has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Freshchat's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Wchat.freshchat.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Wchat.freshchat.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Freshchat
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