Friendship Chevrolet Buick GMC of Forest City’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with experience.
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Friendship Auto first called me a liar when asked if I bought the car from them, I did, it's just under new ownership, the owner called me a
Friendship Auto first called me a liar when asked if I bought the car from them, I did, it's just under new ownership, the owner called me a liar. Then in August, they charged me *** more than usual for an oil change, told me GMC changed requirements and if I did not use this more expensive oil, my warranty would be void. I called GMC, and that was a lie, they did not change requirements. I went back to the GMC dealer, and they admitted it was wrong info, said that was the only oil they had that day to use. Then after multiple appointments to correct an issue with the radio and spending money for them to look at it each time, they finally said it was covered under warranty to replace. They did this, then tried to charge me *** for the replacement. They were very rude with me, finally someone looked up my coverage and said yes, it was covered, only after a very heated conversation with the service manager. Now, 4 days later, the new radio stopped working, and they refuse to look at it and would not allow me into the building. I called another GMC dealer 45 minutes away, and they said the warranty may require this to be fixed at the dealer that replaced it. So they will not take the car to fix it, so where am I left? There is so much more to the way they treated me I can't fit it all in this email. Please contact me so I can clearly communicate this to you. Right now, I need this radio fixed, all I have is a black screen, nothing on it will function.
I bought a truck from this company about four months ago
I bought a truck from this company about four months ago. I was told that the truck had what we wanted, like fog lights, auto start, auto lights, and cruise control. When we signed the papers, we found out that the truck didn't have fog lights; they were in the back seat. There was no auto start, no cruise control, no auto door locks, nothing. I called the dealership and told them that we did not order this truck. They kept saying that they would order the truck. Then, on Tuesday, I believe it was October, we got a call from someone saying that he put the order in and it was accepted. They said they would start building it on the 28th of this month. We were told so many times that they ordered the truck and it would cost about the same. All we wanted was what we asked for. And now it's the 28th of November and we haven't heard anything yet. I also told him to just put the fog lights on and get the remote connect for the doors, which I received in the mail and it doesn't work. Let's connect that and we will move on. He replied that he already ordered my truck. We are still waiting. I feel that we were lied to time and time again. I just checked with the chat and they found that there is no order for the truck that he said he ordered. Lies and lies again and again. Look, all I want now is for the key fob to be connected, which doesn't work, and my fog lights to be put on and working. I will not bother them again. But I will not buy anything from them or send anybody their way for nothing. That's all I wanted, now too many lies have been told. Or an exchange, whichever comes first.
My car, a 2021 Crosstrek, was taken for repairs to Friendship Chevrolet in Boone, NC
My car, a 2021 Crosstrek, was taken to the collision center at Friendship Chevrolet in Boone, NC for repairs about 6 weeks ago, as my insurance provider instructed. Unfortunately, while my car was being fixed, the repair center caused additional damage. They were painting my rear hatch door when it suddenly fell from the rack in the paint booth, shattering the glass and damaging the door. Instead of replacing the undamaged door, they repaired it and put it back on my car. On two occasions, I was called to pick up my car, only to discover more damage to the interior. It turns out that my car was left next to the paint booth with the rear glass and windshield removed, leaving the interior unprotected. They sent my car to a detailer who specializes in preparing vehicles for sale, but the paint damage and cleaning process caused further damage to the trim pieces and discolored my leather seats and other interior areas. There are even grease smears on my headliner. Today, I received a call saying that the dealership will no longer try to restore my car to its original condition when I dropped it off for repairs. They also mentioned that they won't cover the cost of a rental car anymore, claiming it's not their responsibility. I have attached several pictures showing the paint overspray, scratches on the trim pieces, and discoloration of my leather seats, doors, and other parts of the car. The dealership initially seemed willing to take responsibility for the damage, but today they completely changed their stance. Please take a look at the attached pictures.
Is Friendship Chevrolet Buick GMC of Forest City Legit?
Friendship Chevrolet Buick GMC of Forest City earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for friendshipchevy.com can be seen as a positive aspect for Friendship Chevrolet Buick GMC of Forest City as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Friendship Chevrolet Buick GMC of Forest City's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Friendshipchevy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Friendshipchevy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Friendshipchevy.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The friendshipchevy.com may offer a niche product or service that is only of interest to a smaller audience.
- Friendship Chevrolet Buick GMC of Forest City protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Friendship Chevrolet Buick GMC of Forest City Reviews 0
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About Friendship Chevrolet Buick GMC of Forest City
One of the key factors that sets Friendship Chevrolet Buick GMC apart from other dealerships is their unwavering dedication to providing exceptional customer service. The team at Friendship understands that purchasing a vehicle is a significant decision, and they strive to make the entire process as smooth and enjoyable as possible. From the moment you step foot on their lot or visit their website, you can expect to be greeted by friendly and knowledgeable staff members who are eager to assist you in finding the perfect vehicle to meet your needs and preferences.
Friendship Chevrolet Buick GMC boasts an extensive inventory of new and pre-owned vehicles, ensuring that customers have a wide range of options to choose from. Whether you're in the market for a sleek and stylish sedan, a versatile SUV, or a powerful truck, Friendship has got you covered. Their inventory includes popular models from Chevrolet, Buick, and GMC, all of which are known for their reliability, performance, and cutting-edge features.
In addition to their impressive selection of vehicles, Friendship Chevrolet Buick GMC also offers a range of financing options to suit every budget. Their team of finance experts works diligently to secure competitive loan and lease terms, making it easier for customers to drive away in their dream vehicle without breaking the bank. With their transparent and straightforward approach to financing, Friendship ensures that you fully understand all aspects of your purchase, leaving you feeling confident and satisfied.
Furthermore, Friendship Chevrolet Buick GMC is committed to providing exceptional after-sales service and maintenance. Their state-of-the-art service center is staffed by highly trained technicians who have the expertise and experience to handle all your vehicle's maintenance and repair needs. Whether you need a routine oil change, tire rotation, or more extensive repairs, Friendship's service team will go above and beyond to ensure your vehicle is running smoothly and efficiently.
In conclusion, Friendship Chevrolet Buick GMC of Forest City is a dealership that you can trust and rely on for all your automotive needs. With their exceptional customer service, extensive vehicle inventory, competitive financing options, and top-notch service center, Friendship is dedicated to exceeding your expectations and making your car-buying experience a memorable one. Visit friendshipchevy.com or stop by their dealership today to experience the Friendship difference for yourself.
Overview of Friendship Chevrolet Buick GMC of Forest City complaint handling
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Friendship Chevrolet Buick GMC of Forest City Contacts
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Friendship Chevrolet Buick GMC of Forest City phone numbers+1 (828) 202-1455+1 (828) 202-1455Click up if you have successfully reached Friendship Chevrolet Buick GMC of Forest City by calling +1 (828) 202-1455 phone number 0 0 users reported that they have successfully reached Friendship Chevrolet Buick GMC of Forest City by calling +1 (828) 202-1455 phone number Click down if you have unsuccessfully reached Friendship Chevrolet Buick GMC of Forest City by calling +1 (828) 202-1455 phone number 0 0 users reported that they have UNsuccessfully reached Friendship Chevrolet Buick GMC of Forest City by calling +1 (828) 202-1455 phone number
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Friendship Chevrolet Buick GMC of Forest City address1740 College Ave, Forest City, North Carolina, 28043-9606, United States
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Friendship Chevrolet Buick GMC of Forest City social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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