Frontier Motors’s earns a 5.0-star rating from 2 reviews, showing that the majority of customers are exceptionally satisfied with their vehicle purchases.
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Went to buy car, got credit checked, no loan approved yet
Went to buy car, got credit checked, no loan approved yet. Then, dealership sold car when we were still interested. They need to take our credit check off and stop saying cars are available when they're not.
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm just going to say I'm really disappointed with Frontier Motors
I'm just going to say I'm really disappointed with Frontier Motors. I bought two cars from them before and the people there were really nice and helpful, but the car my granddaughter got from them just keeps breaking down. It's been less than a year and the car has left her stranded in the middle of the night multiple times. The service department told me to have her turn the steering wheel to fix it, but that didn't work. Last weekend, the car wouldn't start again and we had to tow it to Frontier Motors. They put it in the wrong place and it took them forever to move it to the service department, even though I called them multiple times. When they finally looked at it, they told me the key had broken off in the steering column and they had glued it back together. But the key wasn't broken when we gave them the car! And now the glued part broke off at 2am. So disappointed. We paid over $200 for all this trouble.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Frontier Motors Legit?
Frontier Motors earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Frontier Motors resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Frontier Motors has claimed the domain name for frontiermotorsonline.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Frontiermotorsonline.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Frontiermotorsonline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Frontiermotorsonline.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Frontiermotorsonline.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Frontier Motors.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Frontier Motors, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- Frontier Motors protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Frontier Motors has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Frontier Motors Reviews 0
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About Frontier Motors
Frontier Motors has its headquarters in Pensacola, Florida, and has established a reputation for offering competitive pricing on high-quality vehicles while providing excellent customer service. The dealership's online platform frontiermotorsonline.com showcases an extensive inventory of new and pre-owned vehicles from the industry's leading manufacturers, including Honda, Ford, Hyundai, and Kia.
The website's simple and intuitive interface allows customers to navigate and filter the dealership's extensive inventory effortlessly. Customers can find specific models, year, make, or type of vehicle by using the search features, which enable them to filter through the trucks, cars, and SUVs according to their preferences.
The inventory on frontiermotorsonline.com is regularly updated to showcase the latest pre-owned and new models available in the dealership's expansive collection. Frontier Motors' commitment to providing a high level of transparency is evident from the extensive vehicle history reports that accompany each listing on the website, allowing customers to make informed purchasing decisions.
In addition to the online platform, Frontier Motors is also renowned for its excellent in-person customer service. The dealership has a team of experienced professionals who are always ready to assist customers with their vehicle purchases. The team of trained technicians is available for all after-purchase maintenance and service needs.
In conclusion, Frontier Motors is a highly reputable dealership that has been in the business of selling quality vehicles for years. The dealership's online platform, frontiermotorsonline.com, is a testament to their commitment to providing customers with hassle-free buying experiences. Whether looking for a new or pre-owned vehicle, customers can find the perfect car to fit their needs at Frontier Motors.
Overview of Frontier Motors complaint handling
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Frontier Motors Contacts
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Frontier Motors phone numbers+1 (513) 217-4990+1 (513) 217-4990Click up if you have successfully reached Frontier Motors by calling +1 (513) 217-4990 phone number 0 0 users reported that they have successfully reached Frontier Motors by calling +1 (513) 217-4990 phone number Click down if you have unsuccessfully reached Frontier Motors by calling +1 (513) 217-4990 phone number 0 0 users reported that they have UNsuccessfully reached Frontier Motors by calling +1 (513) 217-4990 phone number
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Frontier Motors address2939 Cincinnati Dayton Road, Middletown, Ohio, 45044-9313, United States
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Frontier Motors social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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