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Future Roof
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1.0 3 Complaints
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Future Roof Complaints 3

ComplaintsBoard
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8:30 am EDT

Future Roof roof

We had our metal roof installed in September of 2016, after spending a large amount of money we were told this would be installed by the best of the best. We would be able to communicate directly with the staff installing our roof and that when they were done installing, outside of looking at a gorgeous roof you would never know anyone had just been there to install. The staff that was dropped off daily to install our roof didn't speak any English, the lead dropped them off daily so if we weren't able to catch him we couldn't speak to anyone. We noticed multiple times that they were doing things wrong only to have to wait for him to come back to point it out. Once they left we found debris all over our yard, in our flower beds, nails in our driveway resulting in many flat tires.

First large snow fall (yes we had snow cleats installed and even inquired about additional ones, however we were told what was installed would do the job) and the amount of snow that was forcefully coming off our roof was damaging the gutters that the company had just installed.

Upon inspection, we noticed many panels were dented and scratched due to the improper installation of the roof.

A year later we finally had a rep come out to check out the issues, he assured us someone would be back to fix the issues. No matter how many calls, texts or emails we send we do not get a response. Always into voicemail with no return call.

AVOID THIS COMPANY AT ALL COSTS!

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3:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Future Roof future roof products

This company SUCKS, they rip you off, charge 10 times what they should and don't respond to phone calls or emails after for problems.
I ask for 3 square of product to roof the breezeway between my house and garage to they WANTED $ 1400.00 CASH for this small amount, and would not let me pick it up
claimed it is free delivery, BULL.
they are a mom and pop company working from out of their house, in a development when I checked the address.
I call the main company in CA and only get answering machine
one time got to talk to Gordon, and he acted as if this was strange,
however said he would check into and call back in a few days.
Which he did only left it ring one time and hung up
I can call back every day, but no one answers.

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12:33 am EST
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This review was chosen algorithmically as the most valued customer feedback.

We went to the expense to have our roof replaced with a metal roof. Snow falling off the roof as a potential problem was not brought to our attention nor was something called a snow cleat. The first snowfall caused the snow to avalanche off the roof taking the new gutter guards with it leaving behind 3 feet of packed snow and damaged landscaping. A person...

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Is Future Roof Legit?

Future Roof earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Future Roof to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Future Roof is known for their high standards and safety. If you're thinking about dealing with Future Roof, it's wise to check how they handle complaints.

The age of Future Roof's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Futureroof.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Futureroof.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Futureroof.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The futureroof.com may offer a niche product or service that is only of interest to a smaller audience.
  • Future Roof protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Future Roof complaint handling

Future Roof reviews first appeared on Complaints Board on Jan 8, 2012. The latest review roof was posted on Oct 10, 2018. Future Roof has an average consumer rating of 1 stars from 3 reviews. Future Roof has resolved 0 complaints.
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  1. Future Roof Contacts

  2. Future Roof phone numbers
    +1 (800) 959-8089
    +1 (800) 959-8089
    Click up if you have successfully reached Future Roof by calling +1 (800) 959-8089 phone number 0 0 users reported that they have successfully reached Future Roof by calling +1 (800) 959-8089 phone number Click down if you have unsuccessfully reached Future Roof by calling +1 (800) 959-8089 phone number 0 0 users reported that they have UNsuccessfully reached Future Roof by calling +1 (800) 959-8089 phone number
  3. Future Roof emails
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  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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