Gamivo
Reviews and Complaints

I recently had an experience with Gamivo, the online marketplace for games and software. While I was pleased with the delivery of my purchase, I was disappointed to find that I had been subscribed to Gamivo SMART without being clearly informed.

Upon further investigation, I discovered that there may have been fine print that I unknowingly agreed to, but it was difficult to understand and hidden in a confusing manner. This lack of transparency and communication is frustrating and disrespectful to customers who deserve to know exactly what they are paying for.

To make matters worse, unsubscribing from Gamivo SMART is not a simple process. It requires navigating through multiple pages and finding small text hidden at the bottom. Even after attempting to unsubscribe, I was met with further delays due to "increased traffic."

After searching through their subreddit, it became clear that many others have shared similar experiences and are also frustrated with the lack of clarity and obstacles in cancelling subscriptions.

While the amount of money lost may have been small, it is the principle of the matter that is concerning. As a customer, I expect to be treated with respect and honesty. I hope that Gamivo takes steps to improve their communication and transparency in the future, or they may risk losing customers to competitors who prioritize these values.

It's incredibly frustrating when you come across a website promising great deals and customer service, only to find out that they have hidden fees that they don't reveal until it's too late. This is what happened to me with Gamivo's Smart Service. They activated it without warning me and charged me extra for something I didn't even care about. This has happened to me not once, but twice, and needless to say, I won't be using Gamivo again.

To make matters worse, I also had a terrible experience with their Gift bot service. It malfunctioned and I had to reach out to their support team for help. The process was a complete disaster and left a bad taste in my mouth. It's clear that the support team is more concerned with ensuring you get your product than actually helping you with any problems you may encounter.

In conclusion, I would not recommend using Gamivo. The hidden fees, lack of warnings, and poor customer service leave a lot to be desired. There are plenty of other online retailers that are more transparent and trustworthy. Save yourself the hassle and give Gamivo a miss.

I recently stumbled upon Gamivo's website when I was on the hunt for a discounted Hitman 2 DLC pack. The website lists two pricing options, one of which includes a SMART monthly subscription that charges a little over 3 dollars per month. Being someone who wants to avoid monthly subscriptions, I carefully selected the more expensive option. However, I was surprised to find myself hooked up with that monthly subscription at the last step of my payment, despite having chosen the more expensive price tag.

Upon immediate realization of this, I went into my account and immediately cancelled my subscription. To my dismay, I was charged for the first month's subscription anyway. I later found out that the subscription was still standing, and another fee had popped up in my bill a month later. Infuriated by the situation, I connected with a live chat agent who informed me that an email had been sent to my mailbox after my first cancellation attempt that required me to double confirm the cancellation.

Personally, I had not received an email such as this at all. In fact, when I had cancelled it on the website, there had been no prompt or notification whatsoever that my subscription was still standing. Feeling extremely frustrated by this, I demanded to be refunded for the second month's subscription. To my surprise, I was immediately kicked out of the live chat without any explanation.

All in all, while Gamivo website has attractive deals and options, it was a rather unpleasant experience for me. I hope that in the future the website would clearly highlight the necessary steps for cancelling subscriptions and ensure more transparency to avoid confusion and hefty fees.

As someone who has had experience with Gamivo, I wanted to share my thoughts on their services. Although I have used their platform numerous times before and had no issues, I cannot say the same for my most recent experience. Roughly a year ago, I ordered a product where the price charged was higher than the one advertised on their website. After initially rejecting my request for a refund, it was only after I filed a PayPal claim and left some bad feedback that my refund request was granted, but rather begrudgingly so, on the condition that I modified my review.

However, my trouble with Gamivo didn't end there. Recently, when trying to make another order, I encountered difficulties with payment and subsequently submitted a support request. To my surprise, it took Gamivo a full three months to respond to my query! It then came to light that my account was blacklisted for undisclosed "security reasons". When I pressed for details, I was informed that the company's security protocols could not be revealed to me.

In my opinion, this screams of substandard customer service practices. Especially since, if there had indeed been any genuine security issues with my account, Gamivo ought to have flagged it for my own protection. However, if nothing wrong had actually occurred, then I am left to assume that the only plausible explanation for their actions was the negative review I had given them. It is disheartening to be treated in this manner, and it certainly doesn't encourage me to want to continue to patronize them.

In the end, my point is that if you happen to experience poor treatment when dealing with Gamivo, it is best to avoid making a fuss, or else you too may find yourself on their blacklist for "security reasons".

Gamivo.com is a prime example of a company who takes no responsibility for their actions. I've experienced this twice in a row now, as they have sold me bad keys on both occasions. Unfortunately, I have indisputable evidence to prove this. It's essential that you are aware of their practices and avoid using their site to purchase keys or games.

From my experience, I can tell you that Gamivo.com is very difficult to deal with. They sold me faulty keys and then passed the buck onto the company from whom I bought the game. Instead of owning up to their mistakes, they put the blame on someone else, making it impossible to get the situation resolved. This is simply not how you do business with your customers.

The other problem I encountered with Gamivo.com was the length of time it took for them to respond to my complaints. When I tried to get to the bottom of the issue and find out why they were taking so long, they simply ignored my concerns. In addition, they made me jump through hoops to provide them with the evidence they required to justify my refund. This made what should have been a simple transaction a significant headache.

I tried to escalate my issue with Gamivo.com, but was met with even more obstacles. When I got referred to a customer service representative named "Melody," she requested evidence that I did not use the game's license. I provided her with emails and screenshots from Oculus technicians confirming that the game was not in my library. However, she still refused to accept my evidence and chose not to refund my purchase.

Avoid using Gamivo.com at all costs. I have learned my lesson the hard way, but I urge you not to fall into the same trap. Stick with reliable and trustworthy online vendors, who will provide you with the seamless purchasing experience you deserve. If you want to save yourself time, money, and frustration, go elsewhere.

If you're in the market for an online retailer of digital products, then Gamivo (gamivo.com) is definitely not for you. My experience with this platform has been nothing but a nightmare. It's apparent that their primary concern is making a profit at the expense of their customers.

I purchased four Windows 10 LTSB volume licenses from Gamivo, only to find out that all of them had already been used. I was shocked and infuriated. I promptly contacted their customer service team for assistance. However, all I received was a headache and a lot of frustration.

I provided an enormous amount of evidence to support my claim, but that wasn't enough to convince them to refund my money. After a heated argument, they finally agreed to send me replacements for all four licenses. Unfortunately, these replacements were also used up, leaving me with nothing.

I decided to file a dispute through PayPal, but to no avail. Gamivo managed to win the dispute, which means that they're now holding my money hostage. Their customer service team did not help me in any way. Instead, they were unprofessional and disrespectful.

As someone who has purchased numerous licenses from various online platforms over the past several years, I can say that Gamivo is by far the worst. I will never purchase anything from them again, and I advise anyone else not to do so either. If you're looking for digital products, particularly Microsoft licenses, then stay far away from Gamivo. Save yourself the trouble and find a more reputable site to deal with.

Initially, I was quite apprehensive about using the website Gamivo. After all, I had read negative reviews about it. Nevertheless, I decided to take the plunge and purchase a key.

After making the payment, I received a confirmation email, but it stated that the purchase was on hold. Obviously, this made me nervous, so I contacted their customer support. The fact that I had to use a ticket system instead of a live chat option made me even more anxious. However, within just half an hour, I received a response from them. They requested me to share an image of my card used for the payment; however, they allowed me to blur out sensitive information such as the card number, except for the last four digits. I must mention that very quickly, in just five minutes, I received their response, confirming my purchase.

In terms of the key I received, everything worked smoothly. However, I am still skeptical about their online ID verification process. There may be situations where they request you to provide an image of your ID for security reasons. I would advise that you should never share your ID online with any company. If you face such a scenario, either request for a refund or challenge your transaction with your bank.

Another concern for me is that the resellers who operate on the platform have reviews that are too good to be true. This makes me feel unsure about the whole process. I have refrained from mentioning the exact reseller that I used as I want to confirm that the key that I received is not rejected.

Now, coming to the topic of Gamivo smart. I would say that if you intend to purchase items frequently from the website, then this feature could be useful. But beware! Several people have complained that they got charged without realizing it. When you are choosing your payment method, there is an option to deactivate this feature, but you must note that every time you switch your payment method, the smart feature reactivates. Hence you need to be cautious and deactivate it every time unless you intend to avail of its benefits.

To sum up my experience with Gamivo, I would say that it was a little strange. However, the key I bought worked perfectly fine for me in the end. I am not entirely convinced about their selling approach for their SMART feature as it felt a little shady to me. My advice would be to be extra vigilant while making the payment as there may be some semi-hidden fees that you need to pay attention to.

Gamivo used to be a great company that many people relied on for their gaming needs. However, in recent times, there has been a lot of speculation surrounding their affiliate program on their website, gamivo.com. As per their policy, they reserve the right to exclude certain products and discount coupons from providing any affiliate commission. The issue here is that they are not transparent about which products or codes are excluded, which is misleading for affiliates.

One user, who had been advertising for Gamivo for months, noticed an abrupt drop in their earnings through their affiliate link. They conducted an investigation and discovered that their friends and server members had been using the link, but they did not receive any payment for it. Upon contacting Gamivo, they received the usual "GAMIVO reserves the right to exclude specific products and discount coupons from applying affiliate commission" response, which provides no clarity on the matter.

This issue began on May 1 and continues to affect affiliates who are unaware of what products or codes are excluded. In comparison, the user shifted their affiliate to g2a and was receiving payments for every click and purchase. Even though g2a pays less as compared to Gamivo, one can rely on their transparency and assurance of receiving payments for their hard work.

Gamivo seems to be utilizing its affiliates by paying them initially, and then stopping payments without any transparency. It appears that their aim is to lure people into advertising their company for free. Due to the user's negative experience, they suggest that others remove all affiliations and avoid advertising for Gamivo.

In conclusion, as an honest reviewer and satisfied affiliate, I would recommend not using Gamivo's affiliate program as they seem to be untrustworthy and non-transparent. Instead, one can shift their affiliation to a better and more transparent option.

Gamivo.com is a website that I discovered while I was browsing for an alternative way to buy games at a lower price point. I did some initial research before creating an account and found that most of the reviews about the site were positive, which gave me the confidence to proceed with my first purchase. I ended up buying a Windows 10 key, which was inexpensive and within my budget.

To my delight, the key worked perfectly when I tested it by formatting my PC and doing a fresh install of Windows 10. This success led me to make my second purchase on the website - a World of Warcraft subscription that I had been planning to buy for some time.

However, the experience of purchasing the subscription was significantly different from my first purchase. After submitting my payment, I was surprised to be asked for a photo ID and a piece of paper with writing on it to verify my identity. Although this was an unusual request, I complied and submitted the required documents.

The website support then notified me that it would take some time for them to verify my identity, and I would have to wait for the processing to complete. I tried to find out how long this would take, but the support team did not provide me with any ETA and was very curt in their responses. This became quite frustrating after several hours of waiting, as the money had already been charged, and there was no indication of when they planned to release my purchase.

I decided to request a refund for my order due to the delay and lack of communication about the verification process. This prompted the support team to cancel my order immediately and issue a refund. Although this was a relief, I found out later that I had also been charged for a SMART subscription after my first purchase, which was not authorized.

Despite reporting this issue to customer support, there was no response or refund issued for the unauthorized charge. Overall, although the website Gamivo.com has some apparent benefits such as lower-priced games and keys, their customer support leaves a lot to be desired, and the experience I had with them was not great.

Gamivo.com provides a fast service, but the fact that they sell their keys through other merchants can result in slow and muddled customer service. Unlike any other website, I've never received an 'already used' key. Despite having a FAQ section devoted to this issue, fixing the problem can take a long time since it requires dialogue between Gamivo, the customer, and the merchant. Although contacting Gamivo is easy and their response time is quick, this is only true if you've bought their subscription to gain access to live chat. However, having to wait for Gamivo to contact another company before using a product you've already paid for is unacceptable.

Unfortunately, my personal experience with Gamivo has been incredibly frustrating. It has been 4 days since my purchase and there are no updates, except for copy-pasted responses asking me to be patient while they wait for a response from "the merchant". I asked for a full refund but the advisor refused, citing the need to wait for a response from the merchant. I found this to be a breach of policy since I hadn't received the product. It's a shame since there are positive reviews online about Gamivo, but they refuse to help their customers when difficulties arise. In my case, they sat behind their "merchant" barrier and refused to escalate any issues, or provide a refund.

Although their advisors respond quickly, which is a positive, they did nothing to assist me for 5 days except for asking me to be patient and informing me that they were waiting for the merchant. They refuse to refund me, even though I'm waiting for an update from the merchant. Other reviews also show that they ask for ID when you try to get a refund. Moreover, they refused to tell me who the merchant is, making it difficult for me to chase it up.

I wouldn't go as far as to call them a scam, but their refusal to help and constant request for "patience" should be taken into account. I advise others to completely avoid this website, or at least use PayPal as a safety net.

Hello everyone, I wanted to take a moment to share my experience with Gamivo.com. It's unfortunate that I have to report a negative experience but I hope that my review will help others avoid similar issues.

As many other customers have experienced, I was charged a "Smart Subscription fee" during a game purchase that I didn't notice until the following month when I was charged again. When I contacted customer service, they refused to refund me and instead instructed me to unsubscribe on my own through my account. I find this kind of behavior to be unethical and unacceptable.

In order to prevent being charged again, I strongly advise anyone making a purchase on Gamivo.com to be very careful with the small print in their footer on the pre-checkout page. They may try to sneak in additional charges and it's important to double-check and make sure you unselect any subscription fields on every checkout page.

Unfortunately, this kind of business practice has left a bad taste in my mouth and I will not be making any further purchases from Gamivo.com. I strongly urge others to consider this before making a purchase on their platform. Thank you for reading and I hope this helps.

Gamivo is an online retailer specializing in video game keys and other digital products. Unfortunately, my experience with this company has been quite disappointing.

I purchased a PlayStation Plus key for PS4, and the website clearly indicated that it could be activated in Ireland. However, when I received the key, it turned out to be for Kuwait. This was frustrating, as I had specifically selected the product based on the country of activation.

The real issue, however, arose when I attempted to get a refund. According to Gamivo's own refund policy (section 8.5.2), I was entitled to a refund. However, the company refused to issue a refund until someone else had purchased the key and confirmed that it was unused. Two months later, I am still waiting for my refund and have no indication of when I might receive it.

This is an absolutely terrible experience, and I would strongly advise anyone considering purchasing from Gamivo to look elsewhere. It is clear that the company is in violation of its own refund policy and EU consumer protection regulations. To make matters worse, I was also signed up for Gamivo Smart without my knowledge, and it was difficult to cancel the subscription as the company deliberately hides that information on their site.

Overall, my experience with Gamivo has been nothing short of appalling, and I would not recommend them to anyone.

I recently decided to purchase the Disney mega pack key for my son through Gamivo's website. However, my experience with the company has been quite frustrating. Firstly, when I received the key, I realized that it had already been activated - and not by me. This left a bad taste in my mouth right off the bat.

To add insult to injury, Gamivo employs a rather deceptive "smart subscription" that is automatically checked during the purchase process. This subscription supposedly provides discounts for a $2.00 "service" fee, but it's absurd that they think consumers won't notice this trickery. Furthermore, the discounts didn't even work, rendering the fee absolutely useless.

When I tried to cancel the subscription, which I never wanted nor even knew I was signing up for, I found it nearly impossible to do. It took me an hour of searching their site to finally locate the account settings, and even then I had to go through a confirmation email process.

Needless to say, I was beyond frustrated with Gamivo's shady practices. I immediately requested a refund from both Gamivo and PayPal, but I am not optimistic that it will be an easy process. It's disappointing to see a company prioritize their profits over their customers, especially when they could have easily provided a more transparent and honest service.

I had recently bought a game from Gamivo's website (gamivo.com) and found myself prompted with the smart subscription at checkout. However, I decided not to sign up for it. Unfortunately, I checked my credit card statement and saw that I had been charged for the monthly smart subscription, which left me a bit frustrated. I immediately contacted their customer support in hopes of receiving some assistance regarding this matter.

I was disappointed to receive the same reply repeatedly that I had subscribed to the smart subscription. However, nowhere in my email confirmation did it mention that I subscribed to the smart subscription. I still reached out to support for help, but they refused to get a supervisor's assistance and kept blocking me. To top it off, a customer service representative ended the chat on me, which made me feel unvalued as a customer.

Thankfully, I was able to chat with another support team member who confirmed that I had indeed disabled the smart subscription before purchasing the game. Still, it did not get disabled when I purchased the game at a "special price," which felt like a scam. Unfortunately, they could not provide me with a refund because of their no refunds policy for the smart subscription. This experience left me disheartened, and I noticed a few other reviews mentioning similar experiences, which seems to be their modus operandi.

It is essential for companies like Gamivo to understand that customers' trust is crucial, and their communication needs to be transparent. This will make customers feel valued and provide them with an overall enjoyable experience.

I recently had an experience with Gamivo (gamivo.com) that I feel compelled to share with others. There were some issues that came up during my transaction that I want potential customers to be aware of. Firstly, it is important to be aware that they include a subscription to their service when you purchase a game through them. This is pre-ticked and it is up to the customer to notice this and un-tick the box if they do not want the subscription. I did not notice this at first and later realized I had been subscribed without my knowledge. This caused small, unrecognized payments to be taken out of my bank account that I only noticed upon checking my account statement. Needless to say, I was extremely frustrated by this. In my opinion, it is very deceptive to make it difficult for users to notice the subscription and thereby subscribe unwittingly.

I also had an issue with Gamivo during a purchase where I cancelled the transaction and was given credit instead of a refund back to my bank account. I was speaking with a chatbot at the time, and it was programmed to refuse me a refund for the subscription, stating that I should have been more careful when making the purchase. This felt like a very unfair situation to me, as I had not knowingly subscribed, and I felt that they were not being very transparent about their refund policies.

Ultimately, my experience with Gamivo left me feeling very unsatisfied with their service. I strongly believe that all consumers deserve transparency and honesty in their transactions, and it concerns me to see companies that choose to be deceptive in this way. I believe that it is important for customers to be aware of these issues and to be very careful when using Gamivo's services. That being said, I would encourage others to share their own experiences (both positive and negative) with the company so that we can have a better understanding of how they operate. It is my hope that by doing so, we can help others to make informed decisions when making purchases in the future.

I recently had an unpleasant experience while shopping on Gamivo.com. Unfortunately, my purchase never arrived, and despite several attempts to contact their support team, I was offered a mere credit note as compensation. I took this up with the company, reminding them of their legal obligations, and was reassured that a full refund would be provided. However, it has now been a week, and the refund has yet to be issued.

I escalated the issue to PayPal and shared with them the correspondence I had with Gamivo, but it appears that the company has continued to ignore my requests for a refund. The most disheartening part is that they have even marked reviews claiming that the reviewer was contacted; however, despite many emails and messages to their support, I have received no response.

It is frustrating to see a company behave in this way, especially when it is their responsibility to fulfill orders and provide excellent customer service. I have a strong feeling that the refund will ultimately come through PayPal or Visa, whether Gamivo likes it or not, which makes me wonder why they choose to create such avoidable problems. Instead of wasting time and resources to stonewall customers, it would be much better for them to address the issues and offer solutions promptly.

I hope Gamivo will learn from this experience and improve their services. It is not worth sacrificing their reputation for a few coins in interest.

Gamivo (gamivo.com) has a reputation for showcasing the "cheapest" prices, and while this may be true, you may end up feeling otherwise during checkout. The site tends to tack on numerous fees and subscription items that you may not be interested in, or worse, not be able to disable. As a gamer based in the EU region, I received a bot gift that was, regrettably, region locked, and this resulted in me reaching out to Gamivo's customer support team for assistance. To their credit, they provided a prompt response within two hours, but informed me that a refund was my only option.

Despite providing them with a screenshot of the refund message, along with evidence of the failed bot gift, I was forced to open a ticket in their system. Unfortunately, this process has been incredibly frustrating thus far, as the response rate is poor - I can only expect one message every two days, if I am lucky. They also request screenshots of your Steam purchases and other irrelevant materials that seem designed to waste time.

After four days, I finally received an update that they have to contact the other company involved to determine a course of action. I find their level of ineptitude and disregard for customer care to be unacceptable, especially given the fake support names they appear to be using. It appears that they are using some kind of outsourced Indian support service, which is an area of concern for many customers who expect more accountability and support from companies.

In summary, I would recommend staying away from Gamivo and giving your hard-earned money to companies that truly care about their customers. There are many other sites available, including kinguin, that offer better service and prices, making it a no-brainer to invest your time and funds elsewhere.

Like many others, I recently had an experience with Gamivo.com that left a lot to be desired. Their support team required an excessive amount of personal information from me in order to verify my payment, which was certainly frustrating. I understand the need for security, but it would have been much more convenient to simply use another company that I had purchased from previously and received instant receipts from.

After requesting a refund, I was surprised at how quickly the requirements for verification were reduced. It seemed as though security measures were only important when preventing customers from receiving their purchases, which left a bad taste in my mouth. Eventually, I did receive a refund, but only after being told it would take days to process and being placed on a list. It was disappointing to see how slow and inefficient their refund process was.

Overall, my experience with Gamivo.com was lackluster at best. I won't be shopping with them again, as I believe there are much better alternatives available. To make matters worse, weeks later, I still hadn't received a refund, and Paypal had to get involved. I was surprised to see Sitejabber actively working to suppress negative reviews by requesting additional information from reviewers before allowing them to post, making it harder to find negative reviews of the company.

Recently, I made a purchase on Gamivo, a popular online gaming retailer, hoping to add another game to my collection. However, my experience with their customer service after my purchase was a complete nightmare.

From the very outset, I received an invalid game key, one that had already been activated by someone else. Naturally, I requested a refund for the measly $1 spent on the game. But, this was just the start of my dreadful experience with Gamivo. I had to provide all sorts of screenshots and details that could prove that the key was indeed unusable, which included screenshots of the activation process, all my Steam licenses, and even the time and date details. However, Gamivo continued to make demands for more detailed proof in the form of a confirmation from Steam itself.

By this point, it became quite clear that they were not going to refund me, no matter how much evidence I provided. And all of this trouble was over just $1!

I’d previously had a good experience with Gamivo, but this incident has made me cautious in buying from them in the future. I shudder to think what would have happened if I’d bought a $50 game and faced a similar issue. Gamivo’s handling of my refund request shows that they may not be forthcoming with resolving refunds for more expensive game purchases.

Overall, while there may be some decent deals to be had on Gamivo, their customer support can cause major headaches for those unlucky enough to get tangled up with them. I highly recommend that potential buyers think twice before purchasing from this retailer.

When it comes to buying games online, GAMIVO, unfortunately, seems to have hidden auto-subscription's to their "SMART" service, which is essentially a 10% discount promo code for select games that many customers might not be interested in. This practice could result in unsuspecting customers losing money from their accounts without their knowledge or consent. For instance, one customer woke up to find $5 missing, only to discover that their card details were stored on the GAMIVO website and an auto-subscription had been made.

On trying to resolve the issue, the customer was met with unhelpful staff who refused to refund their money. This feels like a breach of trust and a scam to many people as they were unaware that a SMART subscription was included in their $13 purchase. Many countries have laws against such unethical practices, and GAMIVO's business conduct should be questioned.

Although their website does mention a subscription for a few dollars, it doesn't divulge that customers have automatically subscribed without their knowledge. So, there is every chance that you could become the victim of such a scam yourself. GAMIVO also seems to have positive reviews associated with their site, which could lead to the impression that all is well. However, the truth is that many customers have raised concerns about their auto-subscription services on Reddit and other forums.

Despite all this, we must mention that if you are persistent, careful, and informed enough, you might still be able to get your account deleted. In conclusion, it is entirely unacceptable for companies like GAMIVO to make secret profits from their customers. Such practices go against morality, ethics, and fair business practices, and these companies have no right to exist.