Gazelle’s earns a 4.2-star rating from 206 reviews, showing that the majority of electronics sellers are very satisfied with trade-in process.
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These people promised me a price and then when I delivered as promised, they lowered the price
These people promised me a price and then when I delivered as promised, they lowered the price. I refused and they did it anyway. They cannot be trusted. Don't do business with them.
The complaint has been investigated and resolved to the customer's satisfaction.
Bad place to sell cameras
It's a rip-off. Gazelle.com quotes high so people send it their stuff. I was quoted $224, they offered $50 once they had the camera. I was quoted $445, you offered $100. People have already sent in their stuff so they are willing to take ridiculously low offers. I sent in many extras (lith-ion batteries, tapes, remotes, chargers) and got no credit but they took $300 off because my Canon XL-1 was missing a cheapo microphone- no one uses that mic because it ***! Nor I was given the option of sending the mic in. I love the idea of Gazelle from a recycling standpoint and after dealing with Jose I now hate Gazelle. If you want a decent price then stay away, people.
The complaint has been investigated and resolved to the customer's satisfaction.
Don't send anything to this company
When you send your electronics in for a program which buys your used Electronics they give you a quote before you send. Well I sent everything necessary to get this full price and then after they receive my equipment they claim things were missing and the quality was not correct and reduce your price. This is just a scam to get you to use their site and...
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About Gazelle
For those interested in purchasing pre-owned devices, Gazelle provides a range of options that have been put through a thorough 30-point quality inspection to ensure full functionality. These devices are sold without contracts and come with a 30-day return policy.
Gazelle's services cater to consumers looking for an eco-friendly way to dispose of their electronics and those seeking to purchase affordable, pre-owned devices. The company emphasizes ease of use, providing a clear process for transactions without the need for face-to-face interactions. Gazelle's approach to the resale market helps in extending the life cycle of electronic devices, thereby contributing to a reduction in electronic waste.
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3. Writing the title:
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Ensure to follow these steps to effectively file a complaint with Gazelle on ComplaintsBoard.com.
Overview of Gazelle complaint handling
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Gazelle Contacts
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Gazelle phone numbers+1 (800) 429-3553+1 (800) 429-3553Click up if you have successfully reached Gazelle by calling +1 (800) 429-3553 phone number 0 0 users reported that they have successfully reached Gazelle by calling +1 (800) 429-3553 phone number Click down if you have unsuccessfully reached Gazelle by calling +1 (800) 429-3553 phone number 0 0 users reported that they have UNsuccessfully reached Gazelle by calling +1 (800) 429-3553 phone number
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Gazelle emailscustomercare@gazelle.com100%Confidence score: 100%Supportsupport@gazelle.com99%Confidence score: 99%supportwebmaster@gazelle.com99%Confidence score: 99%itpr@gazelle.com97%Confidence score: 97%communicationthehorn@gazelle.com95%Confidence score: 95%
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Gazelle address300 A Street, Boston, Massachusetts, 02210, United States
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Gazelle social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Gazelle company
denied payment for good condition imacOur Commitment
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