GE Money Bank
Reviews and Complaints

As I delved into the reviews of Signature Financial/Marketing, Inc., I couldn't help but feel a sense of concern for potential customers. The overwhelming consensus paints a grim picture of dissatisfaction and disappointment. Stories of broken promises, unreliable services, and poor customer support echo through the reviews, serving as cautionary tales for those considering engaging with this business. It's disheartening to witness the recurring theme of unmet expectations and frustration among customers. In light of these experiences, it's crucial for anyone contemplating business dealings with Signature Financial/Marketing, Inc. to proceed with utmost caution and perhaps explore alternative options to safeguard their interests and peace of mind.

To who it may concern

my name is marcos arriaga i keep getting calls from a call center stating that you are sewing me for some money, i am writing to let you know that you have the wrong person i have nerver applied for what ever it is you guys' have to offer this is the first time i ever here about ge money bank, now I have had my identity stolen i have had somebody in this world clean my bank account out make charges on my credit cards so if you want to persue this i will need a court date and place where i'm need to appear i will take a day off from work thank you

Purchased a GE refrigerator for $3000 on 3/14/2022, and it stopped working after three weeks on 4/2/2022.

GE sent a repair person out, 4 days later who said the compressor was shot and the part was on backorder so I should get a replacement. GE didn't like that answer so they demanded another repair guy come out, which was another week. Second guy said that the first guy took parts off and didn't put them back so he was unable to test it to see what was broken. He said that he'd have to order every part for it to make sure it could be fixed. He too recommend a replacement.

It's now been close to a month and GE has still not committed to replacing the refrigerator and parts cannot be sourced to fix the one I have.

I have called them at least a dozen times trying to get anything from them and every time I talk to them they tell me they need another 48 hours, and on top of that they aren't open on the weekends, so their 2 days turns into 5 days.

GE simply doesn't care about the customer once they have your money.

The only thing they have done is to send me a check for $125, which they said was to buy a mini-fridge, which is insulting as how does anyone expect to feed a household of 5 with that? And every time I call them, they act like everything is fine because they gave me $125, which took 3 weeks to show up.

Bought a brand new dishwasher delivered to our house in Venice Florida February 5, 2021 product was bought through Best Buy

By February 12 the dishwasher was not working properly as it was under warranty I contacted GE directly. The first repair was not even scheduled until March 5, 2021 the repair man came out looked at the machine and said the door switch was broken and he did not have one it would have to be ordered and then we would have to schedule a new appointment

The part arrivedBy March 9/10 and I immediately called back to GE to schedule

The installation of the new switch. The repair man said he would be back but not until March 21 I followed up again and there was no March 21 appointment my appointment was not until April 5. After explaining to the service department how long I had been without a machine she was able to move it up to March 25

During this time I had company from overseas which I also expressed concern about to the service department they did send me a check for $100 to help compensate for paper and plastic dishes to save me work. Which we found a little insulting considering we do not eat off of plastic or paper especially when entertaining

Today March 25 the workmen showed up first of all he did not identify himself on the phone that he was from GE and just asked if we had the part. He arrived at my door installed the new switch which took all of 10 minutes.

Please explain why it would take six weeks to repair a brand new machine under warranty.

This has left a very bad taste in my mouth with regard to GE and its services I am now telling people how poorly this whole incident was handled and I am sure it’s going to reflect in future choices as it will in ours

We are residents of Canada with a home in the US and when we return to Canada we are in the process of replacing all of our appliances in our new kitchen and I am certainly now not going to consider GE who used to be at the top of my list

but GE never released the lien. I tried to get the title on the waverunner but Florida Motor Vehicle shows a lien. This was bought in 2005 from Broward Motor Sport, Davie, Florida. Their is no account number on the finance contract but Broward Motor Sport has a deal numbe [protected].

I wrote to GE Money back in August last year before the PPI deadline requesting to see if there was any PPI on my account. They wrote to me indicating that there was an amount £291.66 being held on account and they have failed to reimburse this money to me. I have written on numerous occasions but they have not responded to any of my communications and I would like to have the money that is rightly owed to me refunded.

A fraudulent account was opened in my name with unwillingness of me knowing for 19 years with a jury Express Account also a Mohawk carpet carpet company i kept asking for report for over morw than two years never recived one i was suppose to get electronic transfer from General Electric. Ive been so stressed out. For these pass years for being tormented by GE social has been stolen an account was opened at the age of eight when I was not even eligible to have an ID also Social Security is also stolen I was never notified by GE about this fraudulent account I received a letter from Jared the jeweler that somebody was trying to purchase merchandise so as of saying I followed up with GE and they apologized about the damage what apology was not enough I'm still going through the motions of the first link case I would like to send a lawsuit towards GE Capital Retail Bank PS quonesha Lambert

My nightmare started in 2006 when I foolishly applied for a loan to renovate my property in france which I owned for 80, 000 eros. The loan was covered by a ppi that was paid for.

The loan was made via a ge money subsidiary located in paris and all documentation showed ge logo and ge money heading. No assistance was given regarding where or how loan repayments were to be paid. An initial cheque issued for 25, 000+ euros by ge was dishonored. Despite all this, the account was kept in good order and in credit. Account number 1020-647-6624has been located at mymoneybank in paris france
Which is same address and location with the same staff of ge money.
No statements were supplied and payment of 6, 532 euros has disappeared. For some reason which nobody within ge money explain ge obtained judgment of some 40, 000 euros in french court and then sent bailiff to obtain payment who promptly stole all my property, possessions, materials, tools, furniture, car and even my underclothes and wedding ring were which far exceeded any loan even though my account was in credit leaving homeless and destitute in france. None of the property or money has reappeared and despite many attempts, ge in uk and france will communicate. The ge subsidiary located in paris has since been sold to cerberus by ge and operates from same premises and staff and has been renamed mymoneybank.

Despite efforts of ge & cerberus staff account has been located at mymoneybank in paris but no staff of ge money or mymoneybank in uk or paris will provide data or discuss matter despite official freedom of information requests. Staff contacted at ge ian ferguson, jacques lognone, tory routier, mymoneybank - giles de launay de laperriere. Address mymoneybank tour europlaza 20, av andre prothin. 92063 paris, la defense, france. Ge uk address ge money home lending, po box 912, newport, np20 9pb

By fortune, I have located my account at this bank but despite official requests via freedom of information act no contact can be made with ge, ge moneybank or cerberus trading as mymoneybank regarding account or refund or even the status of my property and possessions. I am 83 years old and now virtually destitute and living in the uk instead of my dream property in france.

I have had Care Credit for years. I used it to get my dentures and hearing aid. I called the insurance that I have had on the card because I have had a loss of income. The insurance (Account Security) said that they did not cover loss of Disability income or loss of Child Support, which was what I lost. I was so upset. That has always been my income. I have been paying them $49.05 per month for years! (since around 2008) I have always made EVERY payment up until now.

The next day, the same lady called me back and told me that they would be refunding me all my payments! I couldn't believe it! What a Christmas present! I called Care Credit and told them the situation, and that a refund would be coming. The 'agent' who answered said that it would be fine if I skipped the December payment. She said she would make a note about the refund.

January I started getting emails and phone calls stating I was past due. I called again and told them about the refund. Again they said that it would be fine, that the refund (Which turned out to be $2730.75 when my balance was $3300+ would act as payment, and I could resume payments with my late January 2016 bill.

Again, I got a phone call and an email. I called again. I agreed that i would pay the late fees, but I couldn't pay until February 8, 2016 but I could pay $50. The 'agent' again agreed and said she was making a note.

Today, January 26, 2016, I got another email. I was very frustrated. The minimum balance due is now over $313.00, it says I am three months past due on a balance of $662.15 (it was a little over $500 before fees).

I called AGAIN! This time I asked the 'agent' to get me a supervisor. Roger was his name. I told him everything, and that the refund should have posted as a payment and not a 'debt cancellation' because I had paid the premiums. I explained everything else, including the agreement to pay $50 on the 8th of February.

He would not budge on anything. He stated that even if I paid the $50 it would not meet the 'minimum balance'. He would not accept the refund as a payment either. He said that it was the company that extended that credit or something.

I asked him to explain REPEATEDLY why his 'agents' told me it was okay, when it wasn't. He was SILENT. He would not explain. I asked him to listen to the recorded messages of my calls to his agents and he said it would not matter then went silent again. I finally got so frustrated that I swore, and he told me, "Have a good day, mam" and hung up on me. Does anyone know how I can do something about this? I am trying to raise my credit. It just got to the 620's and now it will look horrible.

I went from an income of $5000 a month to $1600 a month. I was TRYING to work with them, promising the $50 payment. He wouldn't even TRY! I have closed my account, but I don't know what else to do.

I was online looking for a personal loan and i got a call from a guy named Alex Martin from ge capital he told me i qualified for a 10, 000.00 dollar loan i told him i only wanted 5, 000.00 dollar loan thats when he told me i had to pay IRS 375.00 I had to pay a holding fee and all kinds of other things. This went on for a month and a half when it was all said and done i wound up paying him 3, 500.00 dollars then he told me they couldn't deposit the money into my checking account that my only option was western union i told him i couldn't pay western unions fees of 450.00 dollars. He then he told me i was burned out of my money and hung up on me he then changed his email address and his phone number. i tell you what i am the idiot i should have known better to pay for a loan but that doesn't give him or his company to steel from the American people somebody needs to put a stop to these crimes.

The card is offered by doctors who specialize for coverage that is needed and insurance doesn't pick up. I am still showing a balance I paid and there is interest on the account. The dentist assistant office workers have tried to straighten it out to delete the interest charge and so have I.
Their answer is change banks from GE to Synchrony. I contacted new bank and got only miss, calm down, you need to speak to dentist. I made my payments on time and even ahead. Now, a new bank handling the account that i have been paying and the interest is tagged back on. Yes, i am angry for the treatment I refuse to pay anything further than what i agreed upon with the dentist.
i have been receiving letters from finance companies to pay then off. I agreed to pay dentist $1000.00 not all the extras the company is tacking on. I put none of the agreement in writing with Care Credit GE and now another hassle with anew company. I never authorized interest of payments on $1000.00.

In February of 2012, Requested to Ashley Furniture to have co-signer name removed from credit card and was given verbal approval as credit history had been established for primary credit card holder. Co-signer received phone call in April of 2012 from GE Money stating primary credit card holder had purchased furniture and requesting approval of purchase from Co-signer. Co-signer denied approval of purchase and again requested to have co-signer removed from credit card and received verbal confirmation that it would be taken care of. Furniture purchase was not denied by Ashley or GE Money and Credit rating for co-signer is now at affected by default on payment for furniture purchase from primary co-signer. Was advised to send letter to Presidential Complaint department stating all the actions and facts. Letter was sent 6 weeks ago and have not heard any acknowledgement or response.

In the Spring of 2010 I bought three Sleep Number Beds, using a Sleep Number Beds credit card, from their store in Paramus, NJ (Garden State Plaza Mall). Two of the beds did not fit in my guest room so Sleep Number Beds asked me to pay for a delivery truck to pick up the beds for return. I ordered the truck and they picked up the beds, but their credit card, run by GE Money accounting office, never credited me with that refund. They kept charging me $2, 500 for the beds even thought that bill should have been credited back to my account. Sleep Number Beds sent me an e-mail saying a refund was being processed, but they never sent it to GE Money. I submitted dispute paperwork by fax to the GE Money accounting dept, but they never acted on it. Instead, the sold my account to Asset Management for collection. I sent Asset Management the dispute paperwork, and they never acted on it either. Now, on my credit report, the disputed $2, 500 charge still shows up, from GE Money, but here's the weird part -- in addition, Asset Management shows that I owe them $2, 500 too. But it is for the same beds. Isn't that illegal to be charged twice for the same item? I am being charged twice, for beds that were returned, instead of getting a refund.. No one is listening to me, no one is crediting my account properly for the returned beds. Dealing with GE Money is like talking to a brick wall. It's 2013 and those wrong charges are still showing up on my credit report. What am I supposed to do now? !

In Feb. of 2013 i was one day late in making my Care Credit payment. I had a promotion expire so a late fee was attached to my account. I paid the late fee as well as the promotion amount (I thought) until I get my bill today just to find that they have been charging me $2.00 per month interest on the late fee... Now for example every month if I owe $30.00.. I pay $50.00... I was told that even though I have paid MORE than required that my over payments were "directed" to promotional amounts to "avoid" interest on other promotional amounts... That have been charging me this for 2 months. This seems very predatory and designed specifically so people are hit with late fees and interest payments. After long discussion on the phone with the customer care person.. I did get her to reverse all interest charges on the late fees and she made the "necessary adjustment" so that the interest on the late fee was charged out or else it would continue to show-up. This is a PURE SCAM...

In 2002 I took out a mortgage with GE money.In 2004 I draw afurthur 25, 000 pounds.A clerical error made by them resulted in an apology and a 'goodwill' gesture which resulted in being conned into a high rate interest mortgage in 2007.In 2010, despite them 'bulldozing' us and trying to reposess our home, they admitted overcharging us by £19, 737.13!STILL they refuse to repay our costs nearing on £5000 legal fees, refuse to justify huge legal fees on our mortgage account, and, despite this going to court inJune 2009 are ststing that we have not paid funds since 2005 which is wrong.They do not answer basic questions, my solicitor felt that they were deliberatley delaying issues ...and the arrogance..the ARROGENCE o f their employees beggars beyond belief!I have more than once invited them to pursue this in a coury..the truth is..they dare not! As this would show the bullying, harrassing, downright incompetant manner in which they revovle.I am suffering from depression as a result of their conduct but I'm damned sure I will fight mine and any others corner in order to bring this into the public domain.It will open not a can, but a mountain of worms!Is there anybody in a public financial position to help expose this company, who, by the way, are not governed by the FSA!

I had to have cataract eye surgery. I was told that there was a 60% chance that my vision would not be corrected to an acceptable level and may required. I was told if I purchased the "Clear Vision Upgrade" Lasik would be performed to correct to 20/20 vision. The day before surgery, I asked if I am seeing well after the surgery, do I still owe the $4500 to ClearCare. They said yes. So after the surgery, they did everything possible to get me to see 20/20. I'm now at 20/25 and not needing Lasik, but I am being charged for the services that were never rendered! I'm exploring legal options because I was basically "scared" into purchasing a product that I would never need/use. Everything is well documented and I have a great case. I just can't believe that GE Care Credit would participate in this practice. I will make this a very public issue.

I was contacted by Mr. Daniel Wilson stating that he was with GE Money Bank and that I was granted a loan of $3, 000 and that all I had to do was come up with a $150 deposit that was to be divided between three (3) Wal-Mart Money Cards. Well, I came up with the $150 deposit and before I gave Mr. Wilson the card numbers, I asked if it was guaranteed and I was assured that it was legitimate and I was to receive my $3, 000 loan that same evening of Friday, November 16, 2012. I provided Mr. Wilson the card numbers and I was told that I would be receiving a phone call and text message by 7:00 p.m. CST. I waited and waited but had not recieved a call or text so I contacted Mr. Wilson back again and he told me that he had just received the funds from the Funding Department and it was just be another few minutes til I received my call and text. I continued to attempt to contact Mr. Wilson but was unable to contact him. I continued for the next couple of days with no contact from him so I proceeded to leave messages with him company for him to contact me about my loan. I was finally able to contact Mr. Wilson on Monday, November 19, 2012. When I finally was able to speak with Mr. Wilson, I asked about my loan. Mr Wilson then told me that I needed to come up with another $300 so that I could get my loan. I advised Mr. Wilson that I had already provided him with the amount he had requested and that he personally had guaranteed me that I was to receive my money. I told him that I didn't have that kind of money because I had used the remainder of my paycheck to pay for a hospital bill for my child. He went on to tell me that he has an 8 month old child that he needed to care for. I told him that his child had nothing to do with my loan. He told me that I needed to ask my family, friends, neighbors or anyone else I could think of to borrow that moeny. I told him that I didn't know of anyone who had that kind of money. He insisted that I come up with the $300 before I could get the pin codes to the cards. I told Mr. Wilson that I was no longer interested in the so called loan and all I wanted in return was my $150 deposit I had made. He told me, "No, you are not getting it until you come up with the other $300." I told him that I wasn't going to give him any more money and that I was going to the police department and filing a report along, filing a law suit and filing a complaint with the Better Business Bureau. he proceeded to tell me, "Do whatever you want. I have all the evidence I need to provide to the police that you have put in so many applications for loans and that they were denied." I advised Mr. Wilson that it's not against the law to apply for credit. He told me that the police, lawyer and BBB would all side with him because he was being backed by his company. So, I proceeded to file a police report with my local police department. Mr. Wilson continued to DEMAND the $300 and I told him that I didn't want to have any further contact with him unless it was concerning my refund.

This is the worst credit card company in history! I got this credit card and kept telling the place of business that I did not want it. After I received I thought I would use it since they had no interest for 1 year. After a year and half paid it off IN FULL and they still charged me an interest charge AND a late fee because the bank was a 2 days late. I called to try to get customer service to help me out and they refused! "Unfortunately there is nothing we can do" is the comment I received. I paid it off and want NOTHING else to do with this company. It seems like if a customer is willing to pay off their credit card they can be willing to help out with the finance charge AND LATE FEE! Seems like they are desperate for business!

I Was charged  deferred interest at the end of a promotional period.
We used "care credit" to help us finance some emergency dental work. There was a promotional period in which there was very  little  interest charged. As we approached the end of that period, a new promotion became available and we used it for additional dental work.

I am certain that we were notified on some portion of the bill that the promotion period was ending, but what we were not made aware of (likely it was indicated in the fine print) was that we would be made to pay a deferred interest rate of 26% on every service we ever purchased through care credit. The summary is that what would have been Paid off in several months, could take 3 years to pay off according to their payment plan.
The worst thing about this is that it is probably legal, even though it is clearly unethical. Care credit presents themselves as an alternative to ihigh interest credit cards, but then designs its payment plans so that they extend beyond the promo period and you get charged interest at rates much higher than the average credit card. To pass your company off as an assistance to people in need and then to take advantage of them through predatory lending is unethical in the extreme. Stay far away from care credit!

This is very frustrating... My GE Amazon Store Card has been showing $0.00 of available credit for 2 days now and I can't purchase the merchandise I needed. I ordered some merchandise June 1st and June 4th but I canceled everything I ordered because I wasn't sure if I was ordering the correct merchandise that I will be needing. I know that they won't charge for those items until it ships. I canceled them before the seller ship them so I know I won't be charged for them. The only transaction that I know that went through was the charge of $28.12 occured on June 1st and that's it. I contacted the customer service 3 times already to address the issue and yet there are still no updates. This is really pissing me off and it is so annoying. I have a credit limit of $900 and a balance of $28.59 and still my available credit shows $0.00. Very bad experience with this card. I really want to close my account.

THEY ARE IMPOSSIBLE TO DEAL WITH. FIRST THEY HAD MY ADDRESS INCORRECT, AND "DID ME A FAVOR" BY WAIVING LATE FEES THAT I DID NOT OCCUR SINCE I DID NOT RECEIVE THE INITIAL STATEMENT OR INFO! SECONDLY, THEY KEEP CHARGING ME INJUST LATE FEES. FORGET ABOUT CALLING AND SPEAKING WITH THEM THEY ARE THE RUDEST PEOPLE. I SENT COPIES TO PROVE THAT I WAS NOT LATE WITH MY PAYMENT, AND I RECEIVED A LETTER STATING " THEY ARE UNABLE TO WAIVE THE LATE FEES". WHAT?! I HAVE PROOF AND THEY ARE STILL GIVING ME A PROBLEM. IT'S HORRIBLE YOU DO THEIR PART AND PAY ON TIME, AND THEY DO NOT TREAT YOU FAIRLY OR HJMANE FOR THAT MATTER. IT'S HONESTLY LIKE SIGNING WITH THE DEVIL! IT'S AWFUL