General Motors
Reviews and Complaints

Love the truck, Hate that it has went into limp mode following a warranted part that nobody seems able to get. I have called the dealership where i purchased it and left messages with no response. This is the only vehicle I have and the one person i did talk to said i couldnt get a loaner while my truck is waiting to get fixed. what am i supposed to do until then. This is GM financed . Please Help me out I am in Alaska with limited options.

[protected]@gmail.com

On 22 April 2024 I decided to have my 2023 Corvettes oil and filter and Transmission filter changed early at 4405 miles. Since I bought it new the first service was free. I would like to state I am NOT upset about cost ! What I believe a GOOD Service Manager should have told me that the recommended Transmission filter change is a mandatory again at 7500 mile "Break-in" period and if changed early it MUST be changed again at 7500 miles ! Now they have me for the $760. filter change after only 3095 miles. To me this is just a Service SCAM to get warranty paid and again from a loyal customer. How can I trust a Service manager who does not advise good service advice ? Advisor 2519, Dillon Dupre of Jeff Schmitt Fairborn Ohio. [protected]

Thank You

James C Bealer USAF Retired

[protected]

Purchased a "2023 Chevy Silverado RST Z71 4x4 6cyl Diesel" on 7/18/2023 from Bayway Chevrolet in Pearland, TX. On 1/16/2024 while driving to work my truck would not exceed 30 mph and had to pay to get it towed to Ron Craft Chevrolet in Baytown, TX. It took the dealership 3 + weeks to identify that the wire harness needed to be replaced. They went ahead and replaced the wire harness since it was under warranty and then identified that the Turbo needed to be completely replaced, which unfortunately I was told is on a national backorder. I was given a rental that does not meet my family's needs not knowing that I would not have my truck for 63 days and counting. I have contacted the car rental establishment multiple times to try and get a larger vehicle, but they continuously have nothing available to swap out.

I bought my terrain new in 2015. There were several problems that were taken care of under warranty. Reasonable but inconvenient. This past year I had to replace the AC condenser. Over $1000.00 and now the computer has failed and around $1000.00 per the dealer.

I am a disabled veteran on a fixed income.

Is there any way you can help me with this?

My 2015 chevy is in immaculate condition with only 67000 miles on it. We recently had a poor quality DEF light go off on the dash, wihtch limits the distance and speed you can drive. We took it in for repairs and after 4 weeks in a shop, it ended up costing $6,600.00. Is this what GM expects customers to have to pay every time a light on the dash goes off. This is rediculaous. . It became apparent to me that they did not know exactly what the problem was and began replacing part after part. We basically ended up replacing the majority of the DEF system. hard to believe that all the parts failed at the same time. Does GM feel any culpability for the extreme high cost of a repair like this? I would think they would be very interested in figuring out why all these parts would fail at the same time and would offer to help out financially.I would appreciate any assistance that could be offered.

Returned from Ancira Chevrolet in San Antonio trying to buy a truck. Whe we sat down with the numbers was to if you use the 1.9 special financing you could not, use the rebates and incentives? No where does it state that on the add and the very very small print eludes to it but does not specify!

I feel GM if falsely advertising and using bait and switch to sell units!

On January the 19th of this year my 2018 GMC Acadia Denali had a dead battery.

I called AAA to come to my home to jumpstart the car. After he started the car, the electronic parking brake would not disengage. I called my service manager at Randy Marion GMC in Huntersville NC about the problem. He told me if I could not get it to release that I would have no option but to have my car towed to the dealership. I called AAA back out to tow my car and they literally had to drag my car up the rollback. After arriving at the dealership the tow truck driver said he did not know if he could get the car off the roll back or not. A mechanic finally came out and plugged something in below the steering wheel and the parking brake finally released. I can understand having to buy new battery but for the parking brake not to release and for me to have to pay for the tow and to have the rear brakes recalibrated should be covered by GMC.

2019 Chevrolet Silverado 1500 was in the dealership service department for over 3 months for Lifter issues (which is a huge issue on these vehicles and there is a class action suit) Due to strike and then just compliance issues from GM and no rental car available for me I have had to rent a car for those three months and still continue my payments to GMAC. After three months I finally gave up waiting to have my 2019 worked on and bought a new one and told the dealership to take the 2019 in trade.

I would like to be reimbursed for the rental car at the very least as this is a GMC Problem! That has been brewing for years. Advice?

I am acutally sending this complaint for my employer who is located in Louisville Kentucky. I am onsite contact for now

2022 chevy trax only get 20.5 mpg. Ser #kl7cjpsm0nb540606. Had to the dealer a few times, they updated computer but has helped nothing. This is my third new trax and the other two averaged 27 to 30 mpg year round.. Pretty upsetting see this with the cost of gas since I purchased this trax... If I would of known this my wifes subaru forester wich is way bigger gets over 30 mpg. I would of went with subaru.. But ive always been chevy.. First new truck in 1978 I was 16 years old. My 22 trax is the 13th new chevy I have bought since 1978...

Jodey l. Schrecongost 163 spruce hollow rd., dayton, pa. 16222 cell phone [protected]

2018 GMC Sierra 1500 Four Door AWD Crew Cab
VIN 3GTU2NEJ8JG516484
TAG T3788
Mileage 48,390
Service Date 12 Jan 2024
Corwin Motors Kalispell, MT 59901
2665 HWY 93 N Kalispell, MT 59901
Customer Stated shudder in transmission similar to ripple in road
Customer Charged $177.03 for diagnosis,
Customer Charged $167.00 for flush and fill
Customer Charged $133.76 for new fluid
Customer Charged $355.60 for Software update

I have a 2012 traverse only had 134000 miles on it and the timing chain broke and ruined the eng, had to have it replaced, was wondering if their were any recalls or rebates on this problem. I understand these cars are bad with this problem that I didn't know ahead of time, I love the car, but it costs 8000.00 $ to replace it. VIN # IS,1GNKVGEDOCJ424119, would appreciate any help if possible, thank you. [protected]@yahoo.com