Georgia-Pacific / GP.com
Reviews and Complaints

I purchased this product from BDC in Williamston, NC 27892 and they had stacks of it in stock. The quality is so bad you can't nail it or screw it with it flaking apart. And its not glued out to the ends. Its bad enough you rape us on the price, and now to make it worse your product has become sub standard. I guess this is a direct reflection of company management these days. A company is judged by it's product. I guess the American dream has become a nightmare in lue of quality. Even the building supply comments on your poor quality. Guess its a waste of time even trying to get you to correct the problem since even the building supply has negative thoughts on your quality that continues to go down hill.

My family has bought countess bulk packages of bath tissue from your company. We have bought this on bulk because we take care of multiple households with several people. My aggravation is that on the out side of the roll it looks fine, but after your have began to use the tissue the quality of the product decreases. Drastically. This has been constant with every roll and every package. I have bought 7 cases of bath tissue that coated me about 23-24$ each. That is about 170.00 that I have waisted on this product.

Purchased 18 sheets from Lowes in Pineville, La. on 4/21/23.

After getting it home and starting the install. The sheeting couldn’t be squared up with adjacent sheets. Panels have a 5/16” banana cut and have a finished face width of 47 3/8”. I determined this by placing two sheets on level ground and putting the two groove joint’s together. The ends touch and there is a 5/16” gap in the middle. I previously ran the spec saw at a plywood plant for 7 years making this sheeting weekly. I went back to Lowes and explained the issue to the store personnel but I don’t think they comprehended what I was saying. Please get back to me.

I worked in QA all my life and wanted you to know this problem. We have used Brawny paper towels for a long time now and never had a problem. for the last TWO multiple packs (tear a square) the perforations are all but non-existant. Its frustrating to get a piece of towel torn from the roll. We always buy bulk or larger packages. We are hoping that this doesn't continue as we are wasting as much as we use.

The bar code numbers are: [protected]. I have saved the last plastic wrap in case you need more info.

Dwayne Keyes has pit bulls behind his house in Bay Springs that are malnourished and he is probably involved in dog fighting

I ordered two large packs of paper towels through Amazon and was told they would be delivered on April 5th to my home in NJ. The post office is claiming they never received the goods from your warehouse in Georgia. As a result, we never received the items. We live at 91 Walnut St West, Mahwah, NJ 07430.
We would like replacements sent directly to our address as soon as possible.
Thank you for your attention to this matter.

Sincerely,

John C Bianchi
[protected]
91 Walnut St West
Mahwah, NJ 07430

The new plant manager was very unethical as well as rude when today november 14th the plant manager went up to a brand new hire who was there to attend new hire orientation and fussed at him for smoking in his car. The new hire had not yet recieved a handbook nor told any policies on smoking on the premises. He then escorted him to the human resources dept and told them not to hire him. He is a ex police officer who worked hard to get this job. Now the staffing service is ignoring and calls and emails from the new hire. This is at the madison ga plant. This is completely unacceptable and will be reported to ever newspaper and tv news that will listen. That isnt how u treat new employees who are just then getting there.

I live in the area of the new geogria pacific company. Located in monroe louisiana in the community of (swartz). I have heard on several mornings a truck on hwy 594 (where we live) just blowing the horn non stop! This morning I just happened to be pulling the garbage container to the curb. So I see the truck this time and it is doing the exact same thing. I looked there was nothing in its path and whoever the driver was, he or she is blowing this horn non - stop. This is a nice quiet area getting use the trucks on a daily basis was an adjustment that is life! But to continue to hear a horn being blow from a large truck for no apparent reason is disturbing! This happens between 7am and 7:45 am. We would appreciate your assistance in any way possible. Thank you. My email is [protected]@gmail.com

I have been purchasing POM toilet paper made by GP from Sams stores. There has been several rolls that are not 2 ply as the box indicates. This last box I purchased has turned up 1 ply in every roll. I thought about going to the place I purchased but I do not believe they would resolve this on going problem. I would like to bring it to your attention hoping this can be resolved. What can you do to compensate the difference of the missing sheets of toilet paper. I have been buying this product for many years and have yet to see a complete box that contains the amount of paper specified on the box.

First of all..hard to contact them..second ..see picture...I bought this quilted northern ultra soft & srong t paper UPC [protected] well upon opening the paper rolls... inside it isloaded with these blobs of excess paper balls..I took off some from one roll..see picture...I have 17 more to do..but this is an example..Now I cleaned and when I took rolls out of the package This mess was all over..They did not clean or dust off rolls before packaging...and sent US the consumer.. this mess..
It is as well all over the floor..as we use the roll...from the ends not cut correctly...This ..to me... is unacceoptable..and they should be aware...
and address this mess sent to me..I thank you..

Dear Sir/Madam:
i am filing an complaint to Georgia - Pacific Standard 92 Multipurpose 8.5 x 11 inches, 1 box of 3 packs and cost me $21.95. i order on September 2, 2018, i waiting for my items for long while and i want my refund back. And, Amazon.com do not want to give me my refund. back. i am going to complaint to everyone. I am very disappointment that i didn't received my item and i do i will not received any receipt for return it.

Bought moldy & infected toilet paper from Angle Soft a Georgia-Pacific CO. They said sorry have a nice F... day. The company had me send them the remaining unused product.. after weeks of phone calls to them they finally stated Yes it was a little black with fungus but its ok.. I ended up with a staph infection & lots of medical & lost wages costs. But Angle Soft Does not care about consumers...They would not even discuss reimbursement of the cost of the product, not to mention all medical costs... They are the worst company I have ever dealt with & BUYER BEWARE of all Georgia- Pacific merchandise

I would just like to add my concurrence to the list of other consumers who are not happy about the 1/2 inch reduction in width in Northern toilet tissue. My family has always bought Northern because it is clearly superior in every aspect to other brands. But the new rolls do not fit well on a standard t.p. roller, they resemble adding machine paper in appearance now, and the smaller format is harder to use, in my opinion. I would like to encourage Georgia Pacific to listen to their (loyal) consumers, and reinstate the 4-1/2 inch roll before we all abandon Northern for another brand.

Georgia Pacific/Northern's "clever marketing", shortening the rolls (same price) thinking we consumers wouldn't notice, is backfiring: many of us ARE noticing. I will not buy this product until, or unless, they decide to change this policy. This product was purchased from Sams Club, which has several other options for purchase of competitors' products.

I submitted this complaint to QuiltedNorthern.com; it was forwarded to Georgia-Pacific Consumer Response Center. Herewith their response...I had to laugh... What I need is coupons and plaudits for my "loyalty" to Georgia Pacific! Apparently this was read by a Real Person who didn't comprehend our language, or maybe got paid per response.

"Thank you for contacting the Georgia-Pacific Consumer Response Center. Georgia-Pacific places tremendous importance on the feedback we receive from our consumers.

"We appreciate your interest in our products. It is our pleasure to mail discount coupons for our product (s) to the address you provided. In addition, coupons may also be available in your local newspapers and retailer's advertisements for additional offers throughout the year.

"Again, thank you for your loyalty to Georgia-Pacific.

"Consumer Response Center
[protected]@gapac.com | [protected]"

Purchased Northern.. Opened the package and how the rolls are shorter. Look like something for a childs bathroom. I now understand this is the new plan from Northern.. Called and was told.. this was an economic move... well I am not purchasing Northern anymore so that should help them tremendously.

My home showed signs of defective siding a few years ago.The siding was installed when the house was built, the house is only 17 years old. Now it is deteriorating at rapid speed; I actually woke up last night hearing noises, only to find out that hunks of rotting siding had fallen off the house, exposing the wood and insulation underneath. Apparently there was a class action suit against the company but I never received any info. Georgia Pacific said they would contact me and send a person out to inspect, but in a letter they sent, said they would determine the amount of damage and only replace the areas that are noticeably damaged. This is a defective product that is destroying my entire home, and the product needs to be replaced entirely. I believe they should pay for the underlying damage that it has caused to the frame of the home, labor included. I cannot sit and wait for them to take their time doing anything about it. I am so worried that my house is going to fall apart and I need help. I cannot afford the amount of money it will cost to fix this. The irony of it is, is that they also they not recoup any damages that I repair myself until they send someone out to assess the damage.