Gets.com
Reviews and Complaints

If you're new to Gets.com, let me tell you that they have some great items in stock at their own factory. If you don't want to wait for two months for your order, just go directly to the "in stock" section at the top of the page. You'll get your items much quicker if you do this. However, if they don't have what you want there, and you have to get it from elsewhere, be prepared to wait a long time!

I recently ordered 1000 glass beads for "Pandora"-like bracelets that I'm selling, and I'm super happy with my order. The quality is great, and I paid $100 for 1000 Murano beads that are stunningly beautiful! Some of them have a little bit of glue on the top from where the silver centers are glued, but it's not bad. Overall, the quality is pretty good. At least when I got them, all of the aluminum cores didn't fall out, which has happened with other stores I've bought from!

All in all, you can get fantastic deals for your business at Gets.com. Just remember to check out the "in stock" section first. It's worth it to avoid the long wait times.

I recently made two orders from Gets.com and had mixed experiences. My first order was great - everything arrived exactly as I had ordered and the shipping was fast. However, my second order was a different story. I had ordered several items, including one item with a quantity of 500. When I received the item, it didn't look like 500 pieces, so I opened it up and counted - there were only 199 pieces. I was disappointed and contacted Gets.com by email to let them know.

They asked me to take pictures of the items I had ordered and the packaging, which I did. On the label, it said 500 pieces, but there were definitely not 500 pieces in the box. Gets.com's response was frustrating - they told me to recheck the box (which I did three times) and insisted that they had shipped 500 pieces. We went back and forth in several emails, but they continued to treat me as if I was lying.

I order from several companies in China and have never had this issue before, nor have I been treated so poorly. I was disappointed with the way Gets.com handled the situation and will not be ordering from them again. I have another supplier that I have been using for the past four years and have always been treated with respect. I made a mistake by trying out Gets.com, but I won't be making that mistake again.

I gotta say, Gets.com has been a real pain in my behind. I've made a few orders from them and every single one has had some kind of problem. It's gotten to the point where I can't even remember all the time and money they've cost me. But the real kicker was when I saw a picture of my beads with my logo being sold on their website. I mean, come on, that's just straight up fraud. I had to send them a bunch of emails and get really upset before they finally took the picture down.

Honestly, it's a shame because they could have a really great business. But the thing is, they don't actually do the one thing they claim to do on their website. They don't triple check our packages before sending them out. That's just a big ol' lie. And all those complaints you've read about? Yeah, they're all true.

Now, I will say that if you're willing to spend a bunch of time emailing them (and I mean like, 20 times), you can eventually get your issues resolved. But honestly, who has the time or energy for that? I stopped buying from them because I was just so tired of worrying about what was going to be wrong with my order this time. And don't even get me started on how long it takes for them to actually get your product to you.

Look, there are plenty of other great sites out there that have the same products and actually give good service. So buyer beware, my friends. Don't waste your time or money on Gets.com.

I had a really bad experience with Gets.com. I placed a big order at the beginning of May for a party, and I needed 10,000 pieces of one item, and 100 and 200 of two other items. I added the smaller quantities just because. They charged my payment right away, but after 3 and a half weeks, my order was still processing. I asked them what was going on, and they said they didn't make the 10,000 pieces anymore. They offered to ship me other stuff, but I didn't want it if I couldn't get the main part. They refused to cancel my order, but then they found 250 pieces and offered them to me. I agreed to take them, but then they refunded me a part of my order that didn't add up. When I asked them about it, they said they canceled the 10,000 pieces and were shipping the other two. I asked them to cancel my order again, but they didn't respond for eight days. When I contacted them again, they tried to get me to agree to the order as is. I had to call my credit card company to file a dispute. Then Gets.cn contacted me and asked me to drop the dispute, and they would ship my order. It was the worst experience I've ever had buying overseas, and I will never use that website again. Don't waste your time with their live chat either, no one ever responds.

I want to warn everyone about my experience with Gets.com. I've ordered from them twice, spending a total of $3,000 dollars, and both times they've scammed me. The first thing they do is tell you that you need to increase the quantity of your order because the factory doesn't have enough to produce for smaller orders. But the truth is, they don't have any beads at all - they're just trying to scam you.

If you refuse to increase your order, they'll refund you the money for the beads, but they won't refund the packaging and postage costs. And when you finally receive your order, the goods are faulty. The pearls flake, the strands of beads have marks on them, and the colors are horrible. Some of the beads don't even have a hole through the middle! When you complain, they ask you to send a photo, then they refer it to another department, and then they ask you to send another photo. Finally, they ask you to send the items back to them, but they insist that it must be the cheapest possible method, which takes ages from the UK. And even then, they don't intend to refund you - they're just trying to string you along so that you eventually give up. They hope that you won't bother to give them poor feedback.

I also had to wait a very long time for my goods to arrive because they don't actually have any items in stock. This means that if you order something for Christmas or Valentine's Day, it will come at least a month late.

Please be careful when ordering from Gets.com - they're not a trustworthy company.

This company, Gets.com, is not trustworthy, and the same goes for Beads.us, which is part of the same company. My experience with them was quite long, but I'll try to keep it short. I ordered ring boxes from them, which were supposed to be 20mm in height, as stated on their website. This size was very important to me because I sell jewelry through my webshop, and almost everything goes by mailbox post, which can only fit items with a maximum height of 28mm.

The first time I ordered, the boxes were 30mm in height, which was not what I needed. However, they offered me a discount, which I accepted, and I sold the boxes to someone who could use them. The second time I ordered, I made sure to order boxes that were 27mm in height, as stated on their website. I also specifically mentioned the importance of the size and asked for confirmation of my notice.

They confirmed that they had taken notice of my request, but when I received the boxes, they were 32mm in height, which was completely unacceptable. I sent them very clear photos with several boxes next to a ruler to show them the size difference. At first, they admitted their mistake, but then they denied it and tried to make it my problem.

Things only got worse when I threatened them with a credit card refund and negative feedback all over the internet. They wanted me to ship back the boxes, but they would only refund the shipping costs of $130 later. I had to trust them because they claimed to be a reputable company, which was absolutely crazy!

In conclusion, I do not recommend trusting Gets.com or Beads.us. They have no respect for their customers and do not deliver what they promise. It's best to avoid them altogether and find a more reliable company to do business with.

I have to say, I had a really bad experience with Gets.com. I ordered 1000 matching jewelry display boxes for an upcoming event, and it took them 15 days just to confirm one of the boxes I wanted. When I finally got a message from them, they told me that they had cancelled my order for those boxes and refunded me. I was really confused, because I had confirmed that I wanted them. When I tried to ask them why they cancelled my order, they were on holiday and couldn't respond for 7 days.

When they finally got back to me, they said that they had made a mistake and that I had to re-order the boxes. It ended up costing me more money because I couldn't order them in bulk with my other boxes. And then I had to wait another 15 days for them to prepare my order, even though they had the boxes in stock.

To make matters worse, they created a new invoice for the boxes I had already ordered and asked me for more money. When I asked them why they did that, they just said "Sorry, we made a mistake" and deleted the order. And then, after waiting another 15 days, they asked me for more money because they didn't charge me enough for shipping at checkout. I paid it because I was desperate to get my boxes in time for my event.

I haven't received my boxes yet, but I did get a tracking number showing that they have been shipped. Honestly, I would never use Gets.com or their sister site Beads Us again. I just don't trust how they can create and delete orders as they please. So, if you're thinking about using Gets.com, I would beware and maybe look for another site to order from.

This website is amazing! They have so many wonderful items to choose from and the prices are great if you purchase the minimum quantity. However, the site is a bit difficult to navigate and it took me hours to find everything I was looking for. The prices are great, but the minimum quantity required is very high. My first purchase cost me over $3,000, which is the most I've ever spent on one transaction, and I wasn't able to get nearly as many items as I would have liked.

The shipping costs are a bit high, but still reasonable considering the amount of items I purchased. Communication with the company is not the best. Their English is fair, but I had a hard time getting them to understand what I needed. My first experience with this company is not yet completed as I have not received my merchandise, but so far I am disappointed that they apparently work with several factories. I thought they manufactured the items themselves.

It has been two weeks since I placed my order and they have contacted me at least 10 times now wanting me to increase my quantity on specific items because they were out of stock and they have to produce which requires a higher quantity purchase. It would have been better if they found out all items requiring a change and got back to me once instead of 10 different times requiring me to change my order 10 times, which tends to cause confusion. Also, I am just one person, not a big company, so this is hard for me financially, but I did increase the quantity on some things and had to cancel others.

They make you pay right away for any outstanding balances before starting production, yet when they had to cancel items due to them not being available and I wasn't willing to increase the quantity amount, they gave me a credit instead of a refund. I don't believe this is fair considering I pay promptly, which they expect, so they should also refund just as promptly. It makes me feel that once they get your money, they are not giving it back - you'll just have to purchase more stuff to eat up any credit. Also, the credit amount was incorrect. You have to really look at everything carefully or you'll allow them to make a mistake in their favor. Currently, I am working with them to get it fixed so that I am charged only for what I purchased. They owe me a credit for canceling items, yet their invoice shows a balance due instead?

Lastly, their production time is lengthy. I was hoping to get the products in time to sell for Christmas, but it is going to take about a month (estimated only) before they ship, and by then it is too late. I will write another review once I receive the products.

I've been using Gets.com for over 5 years now and have placed more than 30 orders with them, spending over $20k in total. In the early years, I was really happy with their service. They had a great selection of products and the quality was good enough for fashion jewelry, with only a 5% error rate where some components were misshapen or unusable. They even accommodated custom requests for a small extra fee.

However, shipping can take a while and sometimes they ship orders in separate boxes, which can result in additional processing fees from the shipping company. I've never counted the quantity of items I received, but after reading some reviews, I probably should have.

Over the years, I've noticed a decline in quality and have received incorrect items more frequently. They've even asked me to keep the wrong items for a discount, which has cost me money and storage space. I always ask for photos with calipers to show the size before shipping now, as they are hesitant to refund for their mistakes.

To make matters worse, prices, minimum quantities, and sizing have changed after I've already placed my order. Sometimes the prices have increased by over 500% or the quantity has been lowered for the same price. They do message me about the changes, but when I check the item description, it's always the same as when I placed my order.

I used to love this company, but the constant issues with unwanted merchandise, incorrect items, and price changes have become too much of a headache. I'd rather pay more for components that are accurately described and priced upfront. Unfortunately, I won't be using Gets.com anymore.

I've had a few experiences with gets.cn in the past and they were okay, so I decided to place a bigger order with gets.com. Unfortunately, it turned out to be a big mistake. I ordered a bunch of pearl necklaces and bracelets, but half of them were way smaller than what was described. For example, I ordered a 7.5" bracelet, but received a 6.5" one instead. That's a big difference, especially since I was targeting adults, not kids. The same thing happened with the necklaces I ordered. They were supposed to be 17", but I received 15.5" or 16" ones instead. It's really frustrating when the descriptions are so deceptive.

Another thing that gets.com did was to substitute materials without asking me first. I had ordered a bracelet with a specific component, but they replaced it with something else that completely changed the look of the bracelet. When I asked them why they didn't contact me about the substitution, they told me they thought it looked "nice" so they went ahead and completed the quantity for that bracelet. That's not how customer service should work.

I also ordered some beads that looked nothing like what was pictured. The color was so ugly that I wouldn't have ordered them if I had known what they would look like.

Overall, I had a lot of issues with this order and it took me about two months to try to resolve them with gets.com's non-customer service. I uploaded numerous photos to show them what I received, but nothing was resolved. The non-customer service person would ask me the same questions over and over again and give me different answers to the issues I was trying to resolve. She promised me a credit, but then walked it back and denied offering it. She even escalated the matter to a higher ranking person in customer service, but still nothing was resolved. It felt like they were purposely dragging the matter out so I would run out of time to dispute it with my credit card company.

If you're dealing with gets.com, be aware that you probably won't get what you ordered, you might be shorted on the quantity you ordered, and if there's an issue with your order, they won't work with you to resolve it. It's really frustrating and I wouldn't recommend them to anyone.

I have done business with gets.Com/beads.Com recently and in the past and it's always the same thing...Whatever you have chosen on their website is never in stock so they send email after email offering substitutes! i just want what i ordered, not the lame ugly substitutes. They never refund your money if you don't accept the substitutes either, they say it'll be applied to your next order which it never is!

it takes an eternity for them to ship your order, they offer products they cannot provide and constantly send emails with substitutes. Worst company to deal with! they're good at ignoring you request for a full refund too!

i will never do business with this company ever again, i will try to find what i need in other venues like ebay.

I recently made a purchase of US$2000 from Gets.com and unfortunately, my experience was not a good one. I was disappointed to receive a bunch of items that were not up to my expectations. I had ordered an amethyst necklace that looked beautiful on the website, but the one I received had a poor color and the edges were so sharp that it could easily cut my skin.

Another item I ordered was an assorted colors pendant, but to my dismay, I received some very ugly colors that were not even close to what was shown on the website. To make matters worse, some of the pieces were broken. I tried to reach out to the customer service team and even sent them pictures, but they denied any responsibility and refused to refund my money.

I want to warn other buyers to be careful when purchasing from Gets.com. The quality of their products is not reliable and their customer service is not helpful. I have yet to receive any compensation for my purchase and it has been a frustrating experience. I hope that others can learn from my mistake and avoid making a purchase from this website.

Gets.com has a great variety of beads, including glass, charms, cloisonne, semi-precious stones, and genuine Swarovski crystals in a fantastic assortment of colors. They also have other uncommon pieces that are worth checking out. The styles of chain and cord available are also impressive. The quality of products appeared decent, but the site is not the most organized and well-lit. However, it is fairly easy to find what you want.

I would rate Gets.com a 3 out of 5 because I thought the price of the beads was not particularly competitive. But if you're looking for a specific type of bead or unique piece, it's worth checking out. Overall, I had a decent experience shopping on Gets.com.

I ain't never bought nothin' from gets.com before, but I did buy some earrings from China on eBay. Maybe that's how they got my email address for PayPal. PayPal needs to do somethin' about sellers gettin' access to email addresses like that, it ain't right.

Anyway, I got this sketchy email from gets.com today and I reported it to Action Fraud in London. It's either spam or some kinda phishing scam. I ain't takin' no chances, so I blocked gets.com right away.

I looked up their address in China and it's not too far from Buckingham Palace. I wonder if the Queen gets her jewelry from them? Probably not, 'cause they seem like a dodgy company to me.

So yeah, I wouldn't recommend buyin' anything from gets.com. Stick to reputable sellers and don't give out your personal info to just anyone. Stay safe out there, folks.

I found out about Gets.com from Twitter and I'm glad I did. I recently ordered some glass seed beads for my knitting project and I was impressed with the quality of the beads. The colors were beautiful and matched my sample style perfectly. I also noticed that the prices on Gets.com were cheaper compared to other sites I've visited. The shipping price was also reasonable.

I was happy to see that Gets.com has a wide selection of jewelry findings that I can use for my knitting projects. I plan on placing another order soon since my products are selling fast. I hope that Gets.com continues to provide satisfaction to all its customers.

Overall, I had a great experience with Gets.com and I would recommend it to anyone looking for affordable and high-quality jewelry supplies. I'm excited to expand my business after discovering this company.

I recently had an experience with Gets.com and unfortunately, it was not a positive one. I placed an order for some organza bags on October 14th and was excited to receive them. However, I soon received messages from the company stating that they did not have the colors I had ordered in stock. This was frustrating as the color chart was still available on their website. I understand that sometimes items go out of stock, but if that's the case, the website should be updated accordingly.

I tried to work with Gets.com to resolve the issue, but they kept coming up with excuses and would not refund my payment. The last message I received from them was 5 days ago and since then, I have been ignored despite my repeated requests for a refund. It's now November 13th, a full month since I paid, and I still have not received my items or my money back. This is unacceptable, especially considering the amount of money I spent - $700 USD.

I strongly advise others to stay away from this site. It seems like a scam and I don't want anyone else to have to go through what I did. It's disappointing to have such a negative experience with an online retailer, but I hope that by sharing my story, others can avoid the same fate.

I gotta say, I'm not too impressed with Gets.com. It's not that I'm in a rush to get my stuff, like some people seem to be complaining about. No, my problem with this company is the quality of the stuff they sell. It's just plain bad. I mean, they show you these pictures of these nice-looking things, but when you actually get them, they're just garbage. I've tried buying from them a few times over the past few years, and every time it's the same story. I don't know how they get away with it, to be honest. It's like they're just cheating people.

Anyway, if you're looking for some low-quality stuff, then I guess Gets.com is the place for you. But if you actually want something that's worth your money, then I'd suggest you look elsewhere. I did, and I'm much happier for it.

I've had some experiences with Gets.com in the past, and I must say that they haven't been the best. I've placed multiple large orders with them, and every time there have been issues. Sometimes they send the wrong products, other times there are missing items, and they have even refused to compensate me for their mistakes. Needless to say, I was not happy with their service.

After a long hiatus, during which I sourced my products from a different company, I decided to give Gets.com another chance. They were running a promotion with a 20% discount, which sounded like a good deal, so I placed an order. However, I had some issues with payment, so I waited a few days before trying again.

To my surprise, I received a message from Gets.com the day after, saying that they had removed the discount from my entire order because the promotion had finished. They also threatened to cancel my order if I didn't make payment at the full price. I was shocked and disappointed. I felt like they were not honoring their advertising and deals. Nowhere did it say in their terms that full payment had to be made the same day, or the discount would be suddenly removed from the bill.

I have to say that I will never order from Gets.com again. Their behavior was very dishonest, and I don't want to deal with a company that doesn't keep its promises. I hope that they will improve their service in the future, but until then, I will be taking my business elsewhere.

I recently had an experience with Gets.com and I must say, I was not impressed. I thought I was getting a good deal on some items, but when I received my invoice, I noticed that I was only getting half the quantity for the same price. I was not happy about this and I had to double check my invoice to make sure I wasn't being ripped off. It turns out that I was right, and I had to contact customer service to get it sorted out.

To make matters worse, many of the items I received were defective. I was not happy about this at all, and I had to contact customer service again to see if I could get my money back. I have yet to hear back from them, so I am not sure if I will be getting my money back or not.

Another issue I had with Gets.com was when I placed an order and paid via PayPal. They replied back saying that the price on the website was incorrect and that I owed extra money. I was not happy about this at all, and I had to contact customer service again to get it sorted out.

I also noticed that many of the positive reviews on the website sounded like they were written by an Asian person. I highly suspect that they write their own good reviews, which is not good business practice.

Overall, I would not recommend doing business with Gets.com. They do not provide good customer service and many of their items are defective. If you do decide to do business with them, make sure to double check your invoice and be prepared for some issues.

I've had a few experiences with Gets.com and each time it seems to get worse. I try to keep my spending low, just in case (below $50). My experience has been minor, with a few missing pieces and the quality of one or two items not being the greatest. Recently, I've noticed that the processing time has been longer than usual. I had to wait longer than I expected for my items to arrive.

I really wanted to like this company, but I'm not about to spend a large amount of cash only to get taken. It's a bit worrisome to see all the fake good reviews down below. If you like the merchandise they carry, I suggest taking a photo of the product you want and shopping it around to other more reputable shops. They all generally have the same manufacturer, and if not, they can find it.

As for Gets.cn and Beads.us, work on your customer service, quality, and processing times. Your wholesale prices are not competitive with other shops, and you're going to keep losing customers if you keep it up. It's important to keep your customers happy and satisfied, or they will take their business elsewhere.

I recently ordered natural stones from Gets.com and I have to say, I was pretty disappointed with what I received. I spent about $2000 on my order and was excited to stock up on some beautiful gemstones. However, when I received my package, I was shocked at how different the stones looked compared to the pictures on the website. I highly recommend asking for pictures before placing an order.

I am currently in a dispute with Gets.com because they refuse to compensate me for the substandard quality of the stones. They keep making excuses and it's been a frustrating experience. I don't appreciate misleading descriptions and I won't stand for it.

I understand that natural gemstone beads can have variations, but what I received was hardly what was pictured. It's a shame because the price was pretty good, but the quality just wasn't there.

To make matters worse, Gets.com also messed up my order regarding the quantity. One item was substituted for another and when I tried to explain the issue, it was like talking to a wall. They just couldn't seem to understand what I was trying to say.

Overall, I would say that ordering from Gets.com was a pretty disappointing experience. If you do decide to order from them, just be prepared for potential issues and make sure to ask for pictures beforehand. Good luck!

Purchased two items from www.gets.com and received only one. I contacted Gets customer support and they said that they were very sorry this happened and promised to ship the missing item. Several weeks later I finally received it, but when I opened the package I saw that it was incorrect. I sent them another message and attached pictures, but they did not reply. I even tried to call but could not reach them.
Things I bought were rather cheap so I wasn't very upset. Anyway, I will not order from them again.