Menu
For Business Write a review File a complaint
Gift Express Customer Service Phone, Email, Contacts

Gift Express
Reviews and Complaints

www.giftexpress.com

Learn how the rating is calculated

3.5 8 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Gift Express Reviews 8

ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Gift Express Top-Notch Products at Unbeatable Prices: Gift Express Delivers Quality and Value!

I gotta say, I got my hands on some top-notch stuff from Gift Express real fast. The quality of their products is off the charts, I tell ya. And let me tell you, the prices are a steal! I mean, I didn't have to break the bank to get my hands on these goodies. It's like they're practically giving them away. Worth every single penny I forked over, no doubt about it.

Read full review of Gift Express
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Gift Express Exceptional Service and Speedy Delivery - Impressed with Customer Security

This company is really amazing. I shipped my order 3 days ago and today I have my perfume in my hands. I loved it! I appreciate their commitment to customer security and their excellent service.

Read full review of Gift Express
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Gift Express Exceptional Service and Speedy Delivery! Highly Recommended!

Fantastic service and quick delivery! I highly recommend this biz. I ordered on Xmas Eve and got it just two days later. The product was super well packaged and protected. I'm really impressed!

Read full review of Gift Express
Hide full review
  1. Pros
    1. Wide product selection
    2. Competitive pricing
    3. Authentic brand offerings
    4. User-friendly website
    5. Reliable customer service
  1. Cons
    1. Limited Brand Selection
    2. Competitive Market Pressure
    3. No In-house Brands
    4. Standard Shipping Times
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Gift Express Exceptional Service and Quality: Gift Express Delivers on Every Front!

I'm really, really happy with Gift Express, they are like super great, you know? I've ordered from them twice already and let me tell you, the price is like amazing, and they even give you free shipping and a discount. Can you believe it? And guess what? They totally delivered on time, like right on the dot. The quality of the stuff I got was like top-notch, no complaints at all. So, you know what? I'm gonna keep ordering from them, because they're just that good. Thank you, Gift Express, you rock!

Read full review of Gift Express
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Gift Express Fast Delivery & Secure Packaging, Impressive Scent Quality - Gift Express Review

I got my stuff from Gift Express real quick, like super fast. The package was all wrapped up nice and tight, so nothing got messed up. The cologne I bought was a total gamble, you know? I couldn't say for sure if it's the real deal or not, but dang, it smells good.

Read full review of Gift Express
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Gift Express Disappointing Experience with Gift Express: Order Mishap and Lack of Customer Care

Man, let me tell you about my experience with Gift Express. They really messed up my order, man. I never even received it, and I was so tired of going back and forth between GiftExpress and USPS. It was a real hassle, you know?

I guess my biggest mistake was placing my order with them. I mean, seriously, what a fake company. And you know what really gets me? Finding out that it's run by Indians. I mean, come on, man. That's just shameful.

So yeah, I'm pretty disappointed with Gift Express. They really let me down, and I feel like they don't even care. It's a real bummer, man.

Read full review of Gift Express
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Gift Express Beware of Gift Express: Fraudulent Charges and Credit Card Scams

I strongly advise against providing your banking details to a company known as Gift Express. Recently, I experienced the unfortunate situation of having my newly acquired credit card account depleted due to deceitful charges made at a parking facility in New York. It is crucial to exercise caution as these individuals are operating under fraudulent pretenses and are believed to be located in India. To gain a better understanding of the severity of this issue, I recommend reading the Trustpilot reviews from individuals who have fallen victim to credit card scams after engaging with these unscrupulous individuals. Please take this warning seriously and proceed with caution.

Read full review of Gift Express
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Gift Express Beware of Gift Express: Unreliable and Untrustworthy - Choose Fragrancex.com or Fragrancenet.com Instead

I bought a 3.6 oz bottle of Armaf Club De Nuit from Gift Express on January 4, 2023. I sprayed it a couple of times, but to my disappointment, it turned out to be a fake cologne. It was definitely not the authentic product I was expecting. So, on January 6, 2023, I decided to give them a call and report the issue.

When I spoke to their customer service representative, they gave me the run around. They told me to send them an email with pictures of the product, which I promptly did. They assured me that someone would reply within 24-48 hours to provide further instructions on how to return the item for a refund. However, much to my dismay, I never received any response from them.

Feeling frustrated and left with no other choice, I decided to give them another call on January 9, 2023. This time, I was determined to get some answers. I explained the situation once again, and they promised to get back to me with the necessary instructions for returning the product and obtaining a refund. But, as you might have guessed, they never followed through on their promise.

At this point, I had had enough of their unprofessional behavior. I took matters into my own hands and reported the issue to my Visa credit card company. I opened a disputed claim against Gift Express, seeking a resolution to this matter. It's disappointing that I had to resort to such measures just to get my money back.

Based on my personal experience, I strongly advise against purchasing anything from Gift Express. They have proven to be unreliable and untrustworthy. Instead, I recommend shopping at Fragrancex.com or Fragrancenet.com. These websites are completely legitimate and trustworthy. They are also much easier to work with when it comes to returns and refunds.

In conclusion, my encounter with Gift Express has been nothing short of a disappointment. Their lack of response and failure to address my concerns have left me with a negative impression. Save yourself the trouble and avoid buying from them. Choose a more reliable and customer-friendly option like Fragrancex.com or Fragrancenet.com.

Read full review of Gift Express
Hide full review

Gift Express Complaints 0

Looks like Gift Express has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Gift Express, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Gift Express Legit?

Gift Express earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Gift Express stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Gift Express's reputation as a trustworthy leader in their field. Customers can rely on Gift Express's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Gift Express. The company provides a physical address, phone number, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Gift Express has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for giftexpress.com can be seen as a positive aspect for Gift Express as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Gift Express's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Giftexpress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Giftexpress.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Gift Express as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Gift Express have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Gift Express and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Giftexpress.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Gift Express

Screenshot Gift Express
Gift Express is a reputable online retailer that offers a wide range of high-quality gifts for every occasion. With a user-friendly website and a commitment to customer satisfaction, Gift Express has established itself as a trusted destination for individuals seeking the perfect gift.

One of the key strengths of Gift Express is its extensive selection of products. Whether you are looking for a birthday present, anniversary gift, or something special for a holiday, Gift Express has you covered. From personalized items to luxury goods, their inventory is carefully curated to cater to diverse tastes and preferences. With such a vast array of options, customers can easily find the ideal gift that will leave a lasting impression on their loved ones.

In addition to their diverse product range, Gift Express prides itself on the quality of its offerings. They partner with reputable brands and artisans to ensure that every item they sell meets the highest standards of craftsmanship and durability. This commitment to quality ensures that customers can have confidence in the gifts they purchase from Gift Express, knowing that they are investing in products that will stand the test of time.

Furthermore, Gift Express understands the importance of convenience and efficiency when it comes to online shopping. Their website is designed to be user-friendly, allowing customers to easily navigate through different categories and find the perfect gift within minutes. The checkout process is streamlined, ensuring a hassle-free experience for customers. Additionally, Gift Express offers various shipping options, including expedited delivery, to ensure that gifts arrive on time, even for those last-minute shoppers.

Customer satisfaction is at the core of Gift Express' business philosophy. They strive to provide exceptional customer service, promptly addressing any inquiries or concerns that may arise. Their dedicated support team is readily available to assist customers throughout the entire shopping process, ensuring a positive experience from start to finish.

Overall, Gift Express is a reliable and reputable online retailer that offers a wide range of high-quality gifts. With their extensive selection, commitment to quality, user-friendly website, and exceptional customer service, Gift Express is a go-to destination for anyone in search of the perfect gift for any occasion.
How to file a complaint about Gift Express?

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Gift Express in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Gift Express. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.

Ensure to follow these steps carefully to effectively file a complaint or review about Gift Express on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
4.1
16730 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Gift Express Contacts

  2. Gift Express phone numbers
    +1 6848448006161
    +1 6848448006161
    Click up if you have successfully reached Gift Express by calling +1 6848448006161 phone number 0 0 users reported that they have successfully reached Gift Express by calling +1 6848448006161 phone number Click down if you have unsuccessfully reached Gift Express by calling +1 6848448006161 phone number 0 0 users reported that they have UNsuccessfully reached Gift Express by calling +1 6848448006161 phone number
  3. Gift Express emails
  4. Gift Express address
    3775 Park Ave, Unit 5A, Edison, New Jersey, 08820, United States
  5. Gift Express social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Gift Express Category
Gift Express is ranked 12 among 34 companies in the Gifts category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.