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GiftaLove
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www.giftalove.com

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1.7 6 Complaints
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GiftaLove Complaints 6

ComplaintsBoard
A
5:09 am EST

GiftaLove Order not delivered. Group of scammers running such business. Refund my amount

On 7th of Feb 2023 , i order for an item worth Rs 549 and it was supposed to be delivered by the same day since it was for a occasion. But neither i received the product nor the refund. My order number is GL- [protected]. I even called there customer service but the disconnected my call several times. Waiting for just 48hours and then looking forward to file a police complaint again them.

Desired outcome: Not yet

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ComplaintsBoard
S
2:51 am EDT

GiftaLove Fooling people around.

I have placed an order for the first time from this rubbish site after seeing the reviews and all on the site. Order was placed atleast 3 days before as it was a birthday surprise but sadly it didn't get deliver till now also.

All the time the status on site is Order is processing and will be dispatched soon.

All the contact numbers and mailer given are useless. Noone is responding.

Infact the whatsapp chat option, I can see the status Online but still they don't bother to reply or pick your call.

Highly disappointed serviced. I would highly recommend to block such kind of orgs so that other people in future don't suffer like us.

Desired outcome: Refund

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ComplaintsBoard
A
3:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
GiftaLove has left an official reply on this complaint.

GiftaLove Not delivered

I have ordered gift for someone it has to be delivered by 26/08/2019 but they didn't deliver my order Id is GL-[protected]. When trying to contact noone picked up the call it is switched off or I guess wrong number. This is repeatedly posted as fraud site I didn't know earlier. This is not the first time they did this.. there are many more complaints registered against this company or site.

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Is GiftaLove Legit?

GiftaLove earns a trustworthiness rating of 36%

Be careful. Check reviews and watch out for issues before dealing with GiftaLove.

Our conclusion: ComplaintsBoard has concerns about GiftaLove's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand GiftaLove's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.
  • We found clear and detailed contact information for GiftaLove. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • A long registered date for giftalove.com can be seen as a positive aspect for GiftaLove as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
  • The age of GiftaLove's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Giftalove.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Giftalove.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several positive reviews for GiftaLove have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
L
1:43 am EST

GiftaLove Gift didn't arrive

Hello, I have purchased a gift from www.giftalove.com for Valentines day and did not receive it. It is already February 14 and still no sign of my order and I'm extremely disappointed with that. I tried to reach someone from Giftalove because I want to cancel my order and get my money back but they do not reply.
I advice everyone to stay as far as you can from this terrible company, not only they ruined my surprise but they also ignore all my attempts to reach them! Very poor service!

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ComplaintsBoard
M
2:10 am EDT

GiftaLove Terrible

Terrible site and terrible service! Do not buy anything from GiftaLove! Ordered a gift from this site and it was supposed to be a present for a dear friend of mine. I ordered in advance to be sure I'll get it on time. They gave me a tracking number and also a payment confirmation, so everything seemed fine. Unfortunately my order did not arrive and when I contacted GiftaLove customer support they said that my order was delivered. Strange part was that the tracking number also showed that my order was delivered but I did not receive anything. Customer service was terrible and refused to help, they claimed that I did get my order and literally called me a liar. I'm very disappointed with this company.

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T
T
TAMANDEEP KAUR
US
Aug 22, 2019 12:46 am EDT

order Number : GL-[protected]

I have ordered this few days before. Delivery date was 15 Aug. but didnot rec. yet. send u two emails before as well. whats going on ?Is it fake. Why u people not answering ?

reply me asap
email.. tamandeepkaur1@gmail.com

ComplaintsBoard
M
4:24 am EDT

GiftaLove They found a problem in my order

I purchased a gift for my mom from the website www.giftalove.com. I indicated her address and asked to wrap it proper paper, but the problem was that I paid with my card for the order and there was different address and name. They decided that it was a problem and emailed me. I explained the situation and seriously thought that they would solve the problem. But they still haven’t sent the order and impossible to get any response from the staff. Awful company!

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Overview of GiftaLove complaint handling

GiftaLove reviews first appeared on Complaints Board on Aug 7, 2015. The latest review Order not delivered. Group of scammers running such business. Refund my amount was posted on Feb 8, 2023. The latest complaint Not delivered was resolved on Aug 26, 2019. GiftaLove has an average consumer rating of 2 stars from 6 reviews. GiftaLove has resolved 1 complaints.
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  1. GiftaLove Contacts

  2. GiftaLove phone numbers
    +91 88 8200 1155
    +91 88 8200 1155
    Click up if you have successfully reached GiftaLove by calling +91 88 8200 1155 phone number 0 0 users reported that they have successfully reached GiftaLove by calling +91 88 8200 1155 phone number Click down if you have unsuccessfully reached GiftaLove by calling +91 88 8200 1155 phone number 0 0 users reported that they have UNsuccessfully reached GiftaLove by calling +91 88 8200 1155 phone number
    +91 99 1171 7591
    +91 99 1171 7591
    Click up if you have successfully reached GiftaLove by calling +91 99 1171 7591 phone number 0 0 users reported that they have successfully reached GiftaLove by calling +91 99 1171 7591 phone number Click down if you have unsuccessfully reached GiftaLove by calling +91 99 1171 7591 phone number 0 0 users reported that they have UNsuccessfully reached GiftaLove by calling +91 99 1171 7591 phone number
    +91 11 6676 5500
    +91 11 6676 5500
    Click up if you have successfully reached GiftaLove by calling +91 11 6676 5500 phone number 2 2 users reported that they have successfully reached GiftaLove by calling +91 11 6676 5500 phone number Click down if you have unsuccessfully reached GiftaLove by calling +91 11 6676 5500 phone number 0 0 users reported that they have UNsuccessfully reached GiftaLove by calling +91 11 6676 5500 phone number
    More phone numbers
  3. GiftaLove emails
  4. GiftaLove address
    Mayur Vihar Phase 1, New Delhi, 110091, United States
  5. GiftaLove social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
GiftaLove Category
GiftaLove is ranked 556 among 1606 companies in the Online Shopping category

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