GiftRocket’s earns a 1.1-star rating from 43 reviews, showing that the majority of gift card recipients are dissatisfied with their flexibility and ease of use.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
useless gift card and not recommended website
I ordered gift card for my friend from the company www.giftrocket.com. I thought that it would be great gift, but these jerks fooled me. They took money and provided the gift card, but when my friend tried to use it, it turned out that it was completely empty and useless. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.
the rep fooled me and didn't provide 15 gift cards
I ordered gift card from the company www.giftrocket.com. It was real mistake to order through this company. I paid money and ordered 25 gift cards, but these jerks mixed something and sent completely different cards, which I haven’t ordered from them. As well as they delivered only 10 gift cards. I have no idea where the remaining cards. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
They twice cancelled my order without real explanation
I tried to buy gift card from www.giftrocket.com for several times, but each time I got email that my order was cancelled. They didn’t provide any explanation why it was cancelled. As well as they still haven’t returned money for the second order. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.
Read full review of GiftRocket and 9 commentsGiftRocket Reviews 0
If you represent GiftRocket, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Yes, GiftRocket is a legitimate gift card service that allows customers to send digital gift cards to friends and family.
No, GiftRocket is not a scam. The company is a legitimate gift card service that has been in business since 2012.
Yes, you can trust GiftRocket. The company has a good reputation and has received positive reviews from customers.
GiftRocket allows customers to send digital gift cards to friends and family. The recipient can then redeem the gift card at any participating merchant.
Yes, GiftRocket charges a small fee for each gift card transaction. The fee varies based on the amount of the gift card.
No, there are no hidden fees when using GiftRocket. The company is upfront about its pricing and fees.
GiftRocket guarantees the authenticity of all gift cards purchased through its website. The company also provides a refund policy for any issues with gift cards.
Like any company, GiftRocket has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.
GiftRocket is an independent gift card service and is not affiliated with any other companies.
You can determine if GiftRocket is the right gift card service for you by researching the company, reading customer reviews, and comparing its fees and features to those of other gift card services.
Yes, GiftRocket offers gift cards for a variety of merchants.
No, GiftRocket does not offer international gift cards. The company only offers gift cards for merchants within the United States.
Yes, customers can personalize their gift card with a custom message and design.
GiftRocket does not handle returns or exchanges. Customers should follow the specific return policy of the merchant from which they made their purchase.
No, GiftRocket only offers digital gift cards.
GiftRocket provides customer support through email.
Yes, GiftRocket updates its gift card selection regularly to ensure they are current and valid.
Yes, GiftRocket has a mobile app that allows customers to easily send and redeem gift cards on-the-go.
No, GiftRocket does not offer a loyalty program.
GiftRocket makes money by earning a commission from the merchants whose gift cards are featured on the website. The company charges a small fee for each gift card transaction, which helps cover its operational costs.
Overview of GiftRocket complaint handling
-
GiftRocket Contacts
-
GiftRocket phone numbers+1 (800) 443-8762+1 (800) 443-8762Click up if you have successfully reached GiftRocket by calling +1 (800) 443-8762 phone number 0 0 users reported that they have successfully reached GiftRocket by calling +1 (800) 443-8762 phone number Click down if you have unsuccessfully reached GiftRocket by calling +1 (800) 443-8762 phone number 0 0 users reported that they have UNsuccessfully reached GiftRocket by calling +1 (800) 443-8762 phone number+1 (844) 484-4438+1 (844) 484-4438Click up if you have successfully reached GiftRocket by calling +1 (844) 484-4438 phone number 0 0 users reported that they have successfully reached GiftRocket by calling +1 (844) 484-4438 phone number Click down if you have unsuccessfully reached GiftRocket by calling +1 (844) 484-4438 phone number 0 0 users reported that they have UNsuccessfully reached GiftRocket by calling +1 (844) 484-4438 phone number
-
GiftRocket emailssupport@giftrocket.com100%Confidence score: 100%Supportkapil@giftrocket.com94%Confidence score: 94%executivesecurity@giftrocket.com60%Confidence score: 60%supportpress@giftrocket.com60%Confidence score: 60%communicationpooneet@giftrocket.com60%Confidence score: 60%blog@giftrocket.com60%Confidence score: 60%
-
GiftRocket address767 Leong Drive, Mountain View, California, 94043, United States
-
GiftRocket social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed GiftRocket complaints
They twice cancelled my order without real explanationRecent comments about GiftRocket company
giftcard
Shopkick
10 reviews
The Shoe Box NYC
1 review
Bynsave
39 reviews
Jill's Steals and Deals
165 reviews
Sportsman's Guide
20 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!