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CB Online Shopping GiftRocket They twice cancelled my order without real explanation
GiftRocket

GiftRocket review: They twice cancelled my order without real explanation 9

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Author of the review
8:51 am EDT
Review updated:
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I tried to buy gift card from www.giftrocket.com for several times, but each time I got email that my order was cancelled. They didn’t provide any explanation why it was cancelled. As well as they still haven’t returned money for the second order. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

9 comments
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jagadeesh kotra
IN
Aug 17, 2014 9:36 pm EDT

i lost more than 500$ in that ###, go charge back your money,

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Suspicious2015
Los Angeles, US
Jun 23, 2015 4:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am starting to see a pattern evolving upon simple web investigation this company . They (Gift Rocket) hold funds (according to various complaints made and filed ), if enough funds are being held, they stand to earn a great deal of unearned and possibly, unreported profit just on interest alone . Now take into account, many consumers will not complain or pursue them over a small amount for various reasons, too busy, they forget or whatever . Not only are they keeping 100% of that purchase, they also have the interest gained from that transaction !
Also, I have seen various complaints posted by companies and consumers that Gift Rocket is selling gift cards for businesses that do not offer them through Gift Rocket's company . Again, take those funds, place them in an interest bearing account and Voila ! You now have a very healthy, unending cash cow. A fraud to top all frauds I would say !
Where is the IRS and State's Attorney of California -where Gift Rocket is reported to do business from -in all of this ? I am definitely in the wrong business !

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Horrible service!
Calgary, CA
Jun 02, 2021 1:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a gift card for my kids' anniversary, the transaction was processed, and I received an email stating my order was canceled and a refund was issued. No explanation was offered. The payment had already cleared my account. What is going on with this company?!?!

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Rowan Atwood
US
Aug 04, 2021 8:42 am EDT

ordered a gift card for my husband and I anniversary, was cancelled w no explanation, and no money is back in my account. no one responding to emails

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Maria Greer
US
May 07, 2022 10:57 am EDT

this company is a rip off! they are scammers, you buy it and then they cancell it and you never hear from them except they now have your credit card information, This company needs to be stopped. i will definitely on my end word of mouth them to death.

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Margaret Gendron
San Marcos, US
Aug 02, 2022 1:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received a Gift Rocket gift card from my son on Christmas 2021 for 50.00

Tried to redeem it and it said to enter 9 digits

My code is 12 digits long

It consists of Letters and numbers

I believe it was purchased at a fraudulent company

My son bought this gift card on line through Gift Rocket

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William Sommers
Weatherford, US
Oct 30, 2022 3:19 pm EDT

Gift card to William Sommers on 9/13/22 at 3:17 pm. 0rder #925N5VYYL4JCM3IiQT Gift code SVVIL1XDWTS4 Tried to use at 2 different restaurants in Ft. Worth, Tx. but was refused..B&B Butchers and Mi Cocina. Very embarassing.

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Ellen Bryans
Fraser, Mi. 48026, US
Jan 16, 2023 3:42 pm EST

I have received a gift rocket.com gift card, I am unable to receive the card. When I put in the gift code, the message says it is invalid. The code is 98BELTOF759IR.

I have another gift card, Code is %K2BK9HRP431

Could you help me to redeem these gift cards?

Ellen Bryans

31052 Richert

Fraser, Mi48026

Email:ebryans@wowway.com

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Terry Ramsey
US
Mar 11, 2024 4:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They just did the same thing to me told me they aren't allowed to give reasons why they cancelled because that's handled by their security team. They said the refund will take up to ten business days so we will see what happens I don't have high hopes for getting my money back.

  1. GiftRocket Contacts

  2. GiftRocket phone numbers
    +1 (800) 443-8762
    +1 (800) 443-8762
    Click up if you have successfully reached GiftRocket by calling +1 (800) 443-8762 phone number 0 0 users reported that they have successfully reached GiftRocket by calling +1 (800) 443-8762 phone number Click down if you have unsuccessfully reached GiftRocket by calling +1 (800) 443-8762 phone number 0 0 users reported that they have UNsuccessfully reached GiftRocket by calling +1 (800) 443-8762 phone number
    +1 (844) 484-4438
    +1 (844) 484-4438
    Click up if you have successfully reached GiftRocket by calling +1 (844) 484-4438 phone number 0 0 users reported that they have successfully reached GiftRocket by calling +1 (844) 484-4438 phone number Click down if you have unsuccessfully reached GiftRocket by calling +1 (844) 484-4438 phone number 0 0 users reported that they have UNsuccessfully reached GiftRocket by calling +1 (844) 484-4438 phone number
  3. GiftRocket emails
  4. GiftRocket address
    767 Leong Drive, Mountain View, California, 94043, United States
  5. GiftRocket social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
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