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1.0 7 Complaints
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RebelsMarket Complaints 7

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D
6:35 am EDT

RebelsMarket All 6 items I bought

I ordered about 6 items on December of 2020. One of them I received in March. It’s now July so I decided to look up the tracking numbers on DHL what I discovered was very horrific; one of my items was delivered to someone in the UK (I live in America). 4 items had fake tracking numbers and the last one is sitting in customs.. in Canada. I DO NOT trust this at all! And most of the clothing items are screenshots from real companies; BlackCraftCult and Killstar

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U
4:39 am EDT

RebelsMarket Never sent item until I called them out then recieved wrong item that was broken. Keeping money hostage

I purchased a urn for ashes with 3 day shipping but they never emailed with any item number/tracking until I opened a dispute with PayPal. The day I opened a dispute they mailed it and updated tracking. They put a signature required at arrival which was fine. Within 2 days it came and I opened a undamaged box in front of ups worker (at my request because it seemed sketchy) and behold! THE WRONG ITEM and it was chipped everywhere and had discoloration. I asked the ups delivery guy if he saw the damage and he said yes. I asked if he could return it if I taped it back up but it went against ups rules. Fine. I contact rebelsmarket and paypal (again). Seller requests item back and blames the ups for damage and stated the website had an error so the item I got was rebels fault not seller. Insane. Now they wont compensate or release funds until they receive broken item back. Well it's on it's way and I would like my money to purchase a urn.

Desired outcome: Compensation for emotional distress. The urn was for my mother who passed away last month. $2000.00

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L
3:28 am EST

RebelsMarket I don't like Rebelsmarket

I bought three items from this store and when I received my order one item was missing. I contacted Rebelsmarket and they said that there was nothing to worry about and said that third item was shipped separately. The funniest part was that they were not able to explain why was it shipped that way. Anyway, they said it'll be here within a couple of days, but unfortunately two weeks later my order was still no where to be found.
Customer service gave me nothing but empty promises, they even refused to cancel the third item and said that I have to be more patient. Very poor customer service and super slow delivery, I will not do business with them again. This company is just not worth it.

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Is RebelsMarket Legit?

RebelsMarket earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates RebelsMarket highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about RebelsMarket to understand what to expect from them.

We found clear and detailed contact information for RebelsMarket. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of RebelsMarket's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Rebelsmarket.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rebelsmarket.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for RebelsMarket have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up RebelsMarket and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Rebelsmarket.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • RebelsMarket's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
ComplaintsBoard
I
6:53 am EST

RebelsMarket Scam site

I bought two dresses and when they arrived they were way too small. I checked the reviews and realized things were coming from China. So I contacted RebelsMarket and asked for a refund. Was promised I would get it. I sent everything back to them and several weeks later received a message stating they never received my items and was unable to give me a refund. They asked for a tracking number and I gave it to them. I emailed customer support two weeks ago to check what was going on and yet received no reply. So now I'm out two dress and the money I paid for them. What a scam.

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D
1Direction!
Las Vegas, US
Jul 13, 2022 6:29 am EDT

I ordered a pair of shoes, a skirt, dress and shorts in December of 2020. I haven’t received any of my items, so I searched the shipping number on DHL and one of those items said it was delivered to a place in the UK (I live in America) so that was a huge red flag. The other thing- I couldn’t see which item was where and most of the shipping numbers were fake. On top of all that one said it was held at customs… in Canada

V
V
Vladimir82
RU
Feb 03, 2019 9:48 pm EST

Write a review based on personal experience. In this store there is no quality control of the goods sold.There was a feeling that the sellers presented on the website, with the help of it get rid of defective, stale goods. Buy at your own risk. I've had no luck. The first time came jeans with a defective print. True the money was returned. Immediately ordered other jeans and they came on 31st of sizes, leg size 28th. This time the shop didn't even bother to answer the letter.Money, naturally, was gone. Apparently the stock of decency had been exhausted after the first time.I will never deal with this store again and I do not recommend it to you. Again, based on personal experience

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S
3:37 am EDT

RebelsMarket Their clothes look completely different in real life

I ordered dress from the website www.rebelsmarket.com. When I opened the package, the dress looked completely different as on the website. They didn’t look alike. I was disappointed and hoped to return it back, but the seller refused to take it back and started to ignore me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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L
1:25 pm EDT

RebelsMarket They didn't provide any info or orders

I bought jacket and jeans from the company www.rebelsmarket.com. I was really disappointed in the services, ‘coz they charged me, but only after that it turned out that my size was sold out. WTF? No info, no delivery, this company is real rip off and scam.These people are scammers and liars, who take money and provide nothing. Please post your comments about this company. I hope that this info would help other people as well.

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P
4:26 am EDT

RebelsMarket Fake pirated production

I purchased DVDs from the website www.rebelsmarket.com, but I had really awful experience with them. I received bad-quality and pirated DVDs. I wanted to send them back, but I couldn’t contact the seller. He provided incorrect email. But they started to send me different scamming offers. I hoped to contact them thought these emails, but nothing worked and all emails were returned back. I want money from these ###.I wonder if there are other people, who had the same experience. Let’s share views about this website.

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I
Æinarr Þórvaldsson
US
Nov 18, 2015 7:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

UPDATE: I had to contact the owner of the individual shop directly through a note site in order to receive any refund at all. Apparently this shop was not the only shop having issues with them and it's not the first time there's been a problem for them. If you find something you want to buy I suggest you go directly to the shops website and not go through rebels market.

I
I
Æinarr Þórvaldsson
US
Nov 18, 2015 3:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I tried to buy a pair of pants but they never shipped. When I asked for a refund they never gave it. They claimed they were attempting to but it never happened. $185.61 disappeared, just like the shop that was selling the pants after I requested a refund. How convenient for them. Verillas owned by Allister Greenbrier was the shop. DO NOT BUY FROM THIS SITE!

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Overview of RebelsMarket complaint handling

RebelsMarket reviews first appeared on Complaints Board on Mar 12, 2014. The latest review All 6 items I bought was posted on Jul 13, 2022. RebelsMarket has an average consumer rating of 1 stars from 7 reviews. RebelsMarket has resolved 0 complaints.
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  1. RebelsMarket Contacts

  2. RebelsMarket phone numbers
    +1 (415) 484-1564
    +1 (415) 484-1564
    Click up if you have successfully reached RebelsMarket by calling +1 (415) 484-1564 phone number 0 0 users reported that they have successfully reached RebelsMarket by calling +1 (415) 484-1564 phone number Click down if you have unsuccessfully reached RebelsMarket by calling +1 (415) 484-1564 phone number 0 0 users reported that they have UNsuccessfully reached RebelsMarket by calling +1 (415) 484-1564 phone number
    WhatsApp
  3. RebelsMarket emails
  4. RebelsMarket address
    2995 Woodside Road № 400, Redwood City, California, 94062, United States
  5. RebelsMarket social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
RebelsMarket Category
RebelsMarket is ranked 444 among 1606 companies in the Online Shopping category

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