Global Credential Evaluators review: Horrible Customer Service and Horrible Job at Evaluation 4

Dear all,
I hate to tell you that I did not do a proper research before sending the university transcripts to GCE - A HUGE MISTAKE on my part! In fact, I did not see any reviews of this company, and went on the assumption that they were the NACES members, and thus, trustworthy. To make my story short: I am applying for a PhD program in the US (I live and work in the US). I have 2 Bachelor's degrees and a Master Degree from a well known very old and very competitive West European University - spent 8 years in school total (my bachelor's were done practically concurrently). Guess what - not only did they make numerous typos - even in the University name as well as in the subject names (and I had a beautifully done certified translation - all nice and clear for anyone to read ), but they also seriously under-evaluated my education degree, specifically level and workload. Took them 4 weeks for this even though I paid for the rush services, but I ate it. Credits went from 3 to 1 for many courses including the advanced/honor level ones, and non-credit for some other courses, grades went from 3.95 to 3.1, and to add to the insult, their evaluation did not even look professional - it was on a cheap thin paper that came from a cheap ink jet printer with faded colors and no mentioning of how the education system works in my country. I figured they never even bothered to the check the university website to see the requirements and offerings, subjects and titles. A bunch of lazy, and dishonest people! The person kept me on hold for 15 minutes, then somehow conveniently disconnected, I tried probably 10 more times at different time of the day to catch them live on the phone, finally on the second day got connected to the same person, he put me on hold again - right away - I did not even had a chance to say anything..finally after 12 minutes, he came back and without even asking what my issues was, just told me to send them an email and gave the email address from the website, well.. I sent numerous emails - NEVER EVER got a single reply back. Such a waste of money and time, hard to believe that they still exist in this economy. I blame myself for not coming to the board to check on them, I would have never sent them my money or my paperwork. BAD BAD BAD COMPANY - STAY AWAY - BE AWARE - RUN AS FAR AS YOU CAN - DO NOT PAY THEM A $ - NOT WORTH A SINGLE$ OR ANY OF YOUR TIME!
I learned my lesson the hard way, stupid me! :-((