CB International Calling Cards GlobalHello cheating

GlobalHello review: cheating 44

harry0007 of AU

Feb 06, 2010 7:54 am EST

Resolved

Featured review

Dear friends,
Please be careful to work/deal with hello global or global hello.
I am customer of gh from australia, when g-hello sales call to the customer they talk always like we give 2 cents/min, we are giving very cheap rates to call india using our service, one final day I came to know that when I was signup a new account with global hello they are dealing with usd not aus, they are cheating people while talking to me sale person comparing other service like reliance and global tele-links that "sir, they are charing 7.8 cent and 5.8 cents per min but we are giving you 2 cents per min sir," he knows that they are all dealing with australian dollars not us dollars, my worry is at least while comparing he could told us usd and aud, shame amazing people!
Really bad,
Friends, be care full with their service, and call quality also is not good!
Regards
Harry

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

44 comments

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amitklr

1 comments

amitklr of NZ

Jun 19, 2018 6:23 am EDT

Verified customer

one of the worst company i am dealing with they deduct my money without letting me know 2 time from my credit card even my partners account fees decuct from my card by Agent Khushi. one of the agent told me money will be in my account in one week. after a week khushi and other bloody account department told me money will be in my account in 90 days. now 90 days over now new rule comes up as they can only refund in 180 days. just to met there own targets agents deduct money from customers account and then made excuse as its happend by mistake 1st they provide there watsapp and then after no body bother to reply simply ignore.always whenever they called me regarding recharge i always helped them even thought i dont need it but they took it for granted. and because of them my credit card was in minus and i got fine and intrest on it they promise they will refund my intrest as well but now they are not doing it sooo just a [censored] going on

Bhavit

1 comments

Bhavit of NZ

Jul 27, 2018 2:03 am EDT

Verified customer

Fraud company

GlobalHello is Fraud company that i never see in my life. Just because i was give my card number to the company employ for my plain but after 2 months they cut the money from my account without my permission and they cut $300 from my account and after that when i complaint about that they gave me 6 months time after 6 months again 3 months and then again 3 months and i am waiting from last 1 and half year that's not good for the company future. today when i talk with girl her name is ruhi and she said like we can't refund your money. So please friend don't buy any plain from the company they are Fraud. i have all the recording that i was talk with employ of the company so when i will go to India i go to consumer court as wall and case on company.

Vik16

1 comments

Vik16 of US

Sep 15, 2018 7:03 am EDT

This is to let the general public know that I have been using the services of Global hello for the last 3-4 years. Last year, in Sep (2017) your agent Simran took approx A$266.00 from my account again which she promised would be refunded as soon as possible. I spoke with Uma, Shakina and others regarding the refund over a period of 6 plus months. In the end Sakina refused to refund my money saying it was too late.
I had already purchased for more than 4 and half years of unlimited calls to India and USA from Australia but I noticed that my service has been discontinued. When contacted, Simran stated that as I had not been using their service, it had been disconnected and I had to pay a further $10.00 to reactivate my service!
My issue is that if I have already paid money for a service for a certain period of time, why has it been disconnected in between?
Simran is the worst customer service agent as she never took an interest in refunding my money and never called back despite saying she would nor did she arrange a call back from her supervisor as requested by me.
My phone number is already in your system.
Vikramjeet Singh

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GlobalHello Contacts

GlobalHello phone numbers

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23%
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Switzerland

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GlobalHello address

Unit G, 1/F, Mau Lam Commercial Building, 16-18, Mau Lam Street, Jordan, Kowloon, Hong Kong

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