Glow Source review: Charged by order never shipped: I doubt this is a legitimate business

Beware, and don't order from this site unless you want to get ripped off. My receipt says they ship 24 hours after the order is received. I placed an order Aug. 26 (over 3 weeks ago) and have tried contacting the company numerous times via voicemail, text, and chat. After leaving 7 messages someone finally texted me a week later with an excuse that they had a quality issue but would get my order in the mail immediately, the very next day. That was a week ago. When I reached out to inquire about the tracking number or delivery date , no one will return my messages. I could have ordered from a different shop and received my stuff by now. Not only will my party not have the decorations I ordered, now I have to go through my credit card company and submit a fraudulent charge claim to get my money back. Customer service is non-existent. Not worth it. Save yourself a headache and shop somewhere else. They pretend they can't take your call or answer your message because they are so busy helping other customers...seriously?!? How many people really buy glow stuff, ever? First time in my life and I still have yet to purchase anything successfully. If they do business like this I can't imagine they have any customers. I'm starting to doubt if it is even a real company.

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