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CreamiiCandy
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creamiicandy.com

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1.5 8 Complaints
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CreamiiCandy Complaints 8

ComplaintsBoard
K
3:05 am EST

CreamiiCandy they ignore everyone

What's the point of having a company with a non-existent customer service?
I got a melted chawa icecream waffle squishy and wrote them about it.
Do you think anyone answered? Of course, not!
Moreover, I have been trying to contact them since August. And it's not because I want to tell them about a bad quality product. I want to get my money back.
Judging by other reviews, these guys ignore absolutely everyone. "Great" customer service, nothing else to say

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ComplaintsBoard
K
5:14 am EDT

CreamiiCandy Stay away

When it comes to issues they become terrible and horrible. Don't expect a good customer service from them if you have problems. I am so disappointed.
I got a wrong item from them and told them about it. Instead of sending me the same item (I really needed the exact one), they offered me another item. I said no and they're gone. Tried to contact them several times, but it's absolutely useless.
All I want now is a refund and I hope I will reach them one day to get my money.

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ComplaintsBoard
P
11:55 am EDT

CreamiiCandy squishy toy

Buyer beware! Do not purchase from this company. They take your money and do not ship items. Their terms and conditions threaten to post your name address and photo if you dispute or file chargeback with your credit card company.

My daughter ordered a couple of the cute squishy toys sold on this website. I think she saw this on you tube. 6 months later we still have not received the items. I went onto their website and after reading their terms and conditions I regret ordering from this website. They are threatening if you dare to dispute a charge. Which I did since I didn't receive the goods paid for. This company lacks integrity and should not be allowed to conduct business online.

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Is CreamiiCandy Legit?

CreamiiCandy earns a trustworthiness rating of 51%

Think twice and be always careful when sharing sensitive information.

Our conclusion: ComplaintsBoard’s research finds CreamiiCandy trustworthy, but it’s still important to be cautious. If you are considering dealing with CreamiiCandy, ensure you understand the risks involved before deciding.

We found clear and detailed contact information for CreamiiCandy. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

CreamiiCandy has claimed the domain name for creamiicandy.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Creamiicandy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Creamiicandy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from CreamiiCandy, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • The website belonging to CreamiiCandy has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
M
1:21 am EDT

CreamiiCandy Where is my order?

I was a loyal customer of CreamiiCandy for a long time now. I loved the store and everything I received from them, but I'm quite worried about my recent purchase. Ordered my candy about a month ago and heard nothing about it. For some reason CreamiiCandy stopped replying to my messages and they did not provide me a tracking number. I didn't want to write anything bad about them but since they are ignoring me I decided to get their attention this way. Hope they'll reply or they will lose me as a customer.

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ComplaintsBoard
S
9:38 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
CreamiiCandy has left an official reply on this complaint.

CreamiiCandy I will never order from CreamiiCandy again.

I purchased some items from CreamiiCandy for my little sister and paid over $100. One month later I received nothing, so I checked my account and realized that there was absolutely no order history! I sent them several messages and every time received the same reply stating they shipped my order and they would send me tracking information in a few days. It has been over two weeks and still no information! I did receive the conformation email, but there was no tracking number. This company is absolutely ridiculous and unprofessional. They charged my card immediately, but could not even give me a tracking number! I will never order from CreamiiCandy again.

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M
M
My squishies
CA
Mar 30, 2017 7:12 am EDT

Placed an order near $100 and pay for the shipping cost for $15. It is about 2 1/2 months, still did not received the package. The company is located at Australia, the shipment sent out from Singapore by Skippy Post, it does not make sense. I have sent more than five emails but get no response. They should able to help and TRACK the shipment, if the customer did not get their parcel, they should INVESTIGATE but they do not care because they take your money already so they don't care. DO NOT BUY FROM CREAMIICANDY, you get no help from their customer service. VERY BAD EXPERIENCE. The items look very nice on their website, you purchase them on your own risk. BE AWARE 😠

ComplaintsBoard
R
4:55 am EDT

CreamiiCandy Donuts were provided on time

We have ordered large quantity of donuts from www.creamiicandy.com. We warned the reps that we needed the whole order on Friday’s morning, because our daughter had birthday party. But these guys delivered only half of the order and it wasn’t enough. We called them later this day and there was only machine voice. They ruined our mood and surprise, so we wanted only to share this information.

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A
8:44 am EDT

CreamiiCandy The state, look and materials were awful

I bought some stuff from www.creamiicandy.com. It was small gifts for the party, so I go the order, but when I opened it, I was shocked. The small toys looked like piece of crap. Their state and look were horrible, and I thought that maybe someone had already used it. So I wouldn’t highly recommend other people not to deal with them and be aware that you can get horrible toys.

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N
12:29 pm EDT

CreamiiCandy Seller didn't communicate and impossible to get order or refund

I placed large order on the website www.creamiicandy.com, coz my niece would have the birthday soon. But these jerks almost ruined everything. They took money and kept silence for long 4 weeks. After that they finally replied and told that within 5 days I would get money back. After that he again stopped to communicate. Total ###. Total scam, so don’t buy from them and post comments about your experience with this company.

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Overview of CreamiiCandy complaint handling

CreamiiCandy reviews first appeared on Complaints Board on Jun 21, 2014. The latest review they ignore everyone was posted on Nov 16, 2017. The latest complaint I will never order from CreamiiCandy again. was resolved on Jan 18, 2016. CreamiiCandy has an average consumer rating of 2 stars from 8 reviews. CreamiiCandy has resolved 1 complaints.
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  1. CreamiiCandy Contacts

  2. CreamiiCandy phone numbers
    +61 402 173 706
    +61 402 173 706
    Click up if you have successfully reached CreamiiCandy by calling +61 402 173 706 phone number 3 3 users reported that they have successfully reached CreamiiCandy by calling +61 402 173 706 phone number Click down if you have unsuccessfully reached CreamiiCandy by calling +61 402 173 706 phone number 0 0 users reported that they have UNsuccessfully reached CreamiiCandy by calling +61 402 173 706 phone number
  3. CreamiiCandy emails
  4. CreamiiCandy address
    PO BOX 42, Burwood, New South Wales, 2137, Australia
  5. CreamiiCandy social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
CreamiiCandy Category
CreamiiCandy is ranked 1144 among 1606 companies in the Online Shopping category

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