Gold Coast Acura’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their purchases and service.
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I got a 2018 Acura Tlx from Gold Coast Acura on May 30
I got a 2018 Acura Tlx from Gold Coast Acura on May 30. I paid all the licensing, registration, and taxes when I bought it. But, it's now August 26, and I still haven't received my registration. I called the dealership, and they said they would check and call me back. But they never did. I waited a week and called again on September 4. They told me the same thing. This time, a salesman called me back and said not to worry because my registration doesn't expire until September 30. They said the lady who handles the DMV paperwork would call me soon. But, again, I never heard back from them.
On October 11, I went to the dealership in person and talked to the office manager and the lady who handles the DMV paperwork. After waiting for 15-20 minutes, they came back and told me there was a problem with the title. They said they never received it from Acura. So, the car I'm driving has expired tags and no front license plate, and it's not even in my name. This is a big issue, especially because I'm in a military institution, and they don't like that. They assured me they would handle it as soon as possible and understood my frustration. They said they would call or email me within a week.
It's been almost two months now, and I still haven't heard from them. It's getting to the point where I won't be able to drive the car I paid almost $30,000 for to work until they fix this.
Is Gold Coast Acura Legit?
Gold Coast Acura earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Gold Coast Acura's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Goldcoastacura.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Goldcoastacura.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The goldcoastacura.com may offer a niche product or service that is only of interest to a smaller audience.
- Gold Coast Acura protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About Gold Coast Acura
At Gold Coast Acura, we pride ourselves on offering an extensive selection of new and pre-owned Acura vehicles that are sure to meet the diverse needs and preferences of our valued customers. Whether you're in the market for a luxurious sedan like the Acura ILX or a versatile SUV like the Acura MDX, our knowledgeable and friendly sales team is dedicated to helping you find the perfect vehicle that suits your lifestyle and budget.
Our state-of-the-art facility is equipped with the latest technology and amenities to ensure a seamless and enjoyable car-buying experience. From our comfortable waiting lounge to our expertly trained technicians in our service department, we strive to exceed your expectations at every turn. Our service center is staffed with highly skilled professionals who are committed to keeping your Acura running smoothly and efficiently, using only genuine Acura parts and accessories.
Gold Coast Acura understands that purchasing a vehicle is a significant investment, which is why we offer competitive financing options to help make your dream of owning an Acura a reality. Our finance team works diligently to find the best rates and terms that fit your individual needs, ensuring a hassle-free and transparent financing process.
As a customer-centric dealership, Gold Coast Acura is dedicated to building long-lasting relationships with our clients. We believe in providing ongoing support and assistance even after you drive off our lot. Our commitment to customer satisfaction extends beyond the initial sale, as we offer a range of services including routine maintenance, repairs, and genuine Acura parts to keep your vehicle in optimal condition for years to come.
With a reputation for excellence and a track record of delivering exceptional service, Gold Coast Acura is the go-to destination for all your Acura needs in the Ventura area. Visit us at goldcoastacura.com or stop by our showroom to experience the Gold Coast Acura difference firsthand. Our team of dedicated professionals is ready to assist you in finding the perfect Acura vehicle that exceeds your expectations and provides a driving experience like no other.
Overview of Gold Coast Acura complaint handling
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Gold Coast Acura Contacts
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Gold Coast Acura phone numbers+1 (805) 642-3600+1 (805) 642-3600Click up if you have successfully reached Gold Coast Acura by calling +1 (805) 642-3600 phone number 0 0 users reported that they have successfully reached Gold Coast Acura by calling +1 (805) 642-3600 phone number Click down if you have unsuccessfully reached Gold Coast Acura by calling +1 (805) 642-3600 phone number 0 0 users reported that they have UNsuccessfully reached Gold Coast Acura by calling +1 (805) 642-3600 phone number
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Gold Coast Acura address3195 Perkin Ave, Ventura, California, 93003-7217, United States
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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